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CB Vehicle Rental and Leasing Europcar International Europcar rental agreement - [protected]
Europcar International

Europcar International review: Europcar rental agreement - [protected]

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3:15 am EDT
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Europcar has reported on 21/08/2023 that there were damages to the vehicle I rented between 20/05/2023 to 06/06/2023 in Italy during my vacation. I have dropped-off the vehicle after-hours at the rental facility near Naples Airport on 06/06/2023.

No damage has happened to the car during my rental period including the ones Europcar is claiming. I have photo proofs with me that I took at the returning location on return date. I have also shared the pictures along with date & location details as requested by Europcar as proofs.

I respectfully refuted the damage charges imposed and request further clarification regarding the evidence supporting the claim on 09/09/2023. It was essential for both parties involved to have a clear understanding of the circumstances surrounding the alleged damage.

However, Europcar is demonstrating ignoring tactics and not responding to the clarifications and further evidence I am seeking. Without sharing sufficient evidence, Europcar is blindly pressing damage charges & forcing me to pay for damages amounting to EUR 91.5 against me.

Desired outcome: I am requesting either to waive/cancel the unrecognized charges of 91.5 EUR that are being imposed on me without my fault and without any sufficient proofs and apology.

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  1. Europcar International Contacts

  2. Europcar International phone numbers
    +43 1866 1633
    +43 1866 1633
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    Austria
    +32 2348 9212
    +32 2348 9212
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    Belgium
    +45 8933 1133
    +45 8933 1133
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    Denmark
    +358 403 062 444
    +358 403 062 444
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    Finland
    +33 825 358 358
    +33 825 358 358
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    France
    +49 405 2018 8000
    +49 405 2018 8000
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    Germany
    +353 1812 2880
    +353 1812 2880
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    Ireland
    +352 404 228
    +352 404 228
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    Luxembourg
    +31 703 811 891
    +31 703 811 891
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    Netherland
    +47 6716 5820
    +47 6716 5820
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    Norway
    +351 219 407 790
    +351 219 407 790
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    Portugal
    +34 902 105 030
    +34 902 105 030
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    Spain
    +46 8462 4848
    +46 8462 4848
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    Sweden
    +41 848 808 099
    +41 848 808 099
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    Switzerland
    +44 87 1384 1087
    +44 87 1384 1087
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    United Kingdom
    +1 (877) 940-6900
    +1 (877) 940-6900
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    USA / Canada
    More phone numbers
  3. Europcar International emails
  4. Europcar International address
    2 rue René Caudron - Bâtiment OP Parc d'Affaires "Val saint-Quentin"​, Voisins le Bretonneux, 78960, France
  5. Europcar International social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 13, 2024
Europcar International Category
Europcar International is ranked 15 among 118 companies in the Vehicle Rental and Leasing category