Menu
For Business Write a review File a complaint
Everything But Water Customer Service Phone, Email, Contacts

Everything But Water
Reviews and Complaints

www.everythingbutwater.com

Learn how the rating is calculated

1.3 11 Reviews 7 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Everything But Water Reviews 18

ComplaintsBoard
E
12:00 am EDT

Everything But Water Mixed Experiences with Everything But Water

As someone who loves to shop for swimwear and resortwear, I've had mixed experiences with Everything But Water. While the store offers a wide range of designer swimsuits and accessories, the quality and customer service have been inconsistent. Some customers have reported issues with fabric bleeding, defects in suits, and difficulties in returns. On the other hand, there are positive reviews highlighting helpful and friendly staff members who provide honest opinions and assistance. It seems that while Everything But Water has a great selection, there are areas that need improvement to ensure a more satisfying shopping experience for all customers.

Read full review of Everything But Water
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Everything But Water Everything But Water Review: Great Selection and Easy Checkout Process

I went to Everything But Water's website (everythingbutwater.com) and I gotta say, it's pretty cool. They have a lot of swimsuits and beachwear to choose from. The website is easy to navigate and I didn't have any trouble finding what I was looking for.

I ended up buying a swimsuit and a cover-up. The checkout process was easy and I got my order pretty quickly. The quality of the items is really good and they fit me well.

I also like that they have a lot of different brands to choose from. It's nice to have options and be able to find something that fits your style.

Overall, I had a good experience with Everything But Water. I would definitely shop there again.

Read full review of Everything But Water
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Everything But Water Disappointing Customer Service for Defective Bag from Everything But Water Website

I bought a bag from Everything But Water website and after a year, the bag started to bubble. It was obvious that the fabric was defective. The store was nice to me, but when I called their 800 customer service, I was very disappointed. They told me that they couldn't help me even though the fabric was defective. It was like they didn't care about my problem. I felt like I was out of luck and it wasn't my fault. If I had shopped at any other high-end store, they would have replaced the bag or given me store credit. It's frustrating to spend money on something that doesn't last and then not get any help when it breaks.

Read full review of Everything But Water
Hide full review
  1. Pros
    1. Wide swimwear selection
    2. High-quality designer brands
    3. Inclusive size range offered
    4. Trendy and stylish designs
    5. Convenient online shopping
  1. Cons
    1. Premium pricing limits accessibility
    2. Limited appeal beyond swimwear niche
    3. Competition from diverse retailers
    4. Seasonal demand fluctuations
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Everything But Water Disappointing Quality and Customer Service: Everything But Water Swimwear Review

I recently purchased some swimwear from Everything But Water and unfortunately, I had some issues with the fabric bleeding even after rinsing in cold water. This caused some staining on my white towels and sink which was quite frustrating. Additionally, I found that some of the tops and bottoms of the "matching" suits had different dye lots which I didn't realize until I wore each suit once.

To make matters worse, I was disappointed to find out that they don't allow you to return defective suits to the store. Instead, you have to call or email their customer service department which was a bit of a hassle. I understand that defects can happen, but it shouldn't be this difficult to resolve the issue, especially with such expensive suits.

Overall, I wouldn't recommend buying from Everything But Water. The quality of the swimwear was not up to par and the customer service experience was less than ideal.

Read full review of Everything But Water
Hide full review
ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more

Everything But Water Everything But Water: Overpriced and Poor Customer Service

I ain't never gonna step foot in another Everything But Water store again. Their stuff is way too expensive and it ain't worth it. The big shot VP of the company is a real piece of work, and so is the manager at the Lynnfield marketplace. I tried to complain about the VP, but customer service shut me down and wouldn't let me talk to anyone higher up. Can you believe that? And when I tried to return a $49 shawl, they gave me a hard time even though I spent over $500 in there. I ain't falling for their tricks again, and neither should you. Stay away from Everything But Water!

Read full review of Everything But Water
Hide full review
ComplaintsBoard
Y
Verified customer This review was posted by a verified customer. Learn more

Everything But Water Disappointing Experience with Everything But Water: Only Received Half of My Order

So, I decided to buy a fancy swimsuit and a cute pouch from Everything But Water. I paid 25 bucks for shipping, which was a bit steep, but I was excited to get my order. I got an email saying that my FULL order was shipped, but when it arrived, only the pouch was in the package. I was so bummed out! I called customer service to find out what was going on, and they told me that the swimsuit was no longer available. What the heck?! Why did I get a notification that my FULL order was shipped if it wasn't? And why didn't they tell me before they shipped it out? I ended up paying 40 dollars for a 15 dollar pouch. That's just not cool. I'm not going to order from this website again.

Read full review of Everything But Water
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Everything But Water Disappointing Quality: My EverythingButWater.com Review

I recently made a purchase on everythingbutwater.com, and I have to say, it was a total disappointment. I splurged on the "EZRA BOTTOM - Ezra Banded Skirted Hipster Bikini Bottom" and the "EMBER TOP - Ember Metallic Underwire Bikini Top" for a grand total of $200.00. I was so excited to receive my new swimsuit, even though I wasn't planning on using it right away. I just couldn't resist the beautiful design.

However, my excitement quickly turned to frustration after only using the swimsuit twice this month. The decorative fabric that covers the swimsuit is already breaking in several places on both the bikini bottom and the bra. I can't believe that for the price I paid, the quality is so poor. I took great care of the swimsuit, keeping it safe in its original packaging to prevent any damage. But it seems like all my efforts were in vain.

I noticed that the price has since dropped, but even if it was cheaper, I wouldn't waste my money on such poor quality. I regret my purchase and feel like I lost a lot of money. I wouldn't recommend anyone else to make the same mistake I did. Save your money and look elsewhere for a better quality swimsuit.

Read full review of Everything But Water
Hide full review
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

Everything But Water Terrible Experience with Everything But Water: Defective Product and Poor Customer Service

I had a really bad experience with Everything But Water. I bought a dress from them for a special event and it looked amazing for the two hours I wore it. The next day, I hand washed it with delicate detergent as the label instructed me to do. Everything seemed fine until I laid it flat to dry and came back later in the day. The gold ribbon bled into the dress, ruining the entire garment. I was so disappointed, especially since I spent over $400 on it.

Because of the pandemic, I couldn't visit a store to tell them about my problem until months later. When I finally did, the lady working there said she couldn't help me and that I would have to contact customer service. When I did, they told me that they couldn't help me because I was outside of their return policy window. I couldn't believe it! How can a company sell a defective product and then not stand behind it when something goes wrong?

It's really frustrating when a company doesn't value their customers. I didn't ruin the dress, it was a problem with their vendor. And now, because of their lack of customer service, I will never shop with them again. I wouldn't recommend their brand to anyone either. It's important for companies to stand behind their products and take care of their customers. If they don't, they won't last very long.

Read full review of Everything But Water
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Everything But Water Poor Customer Service Experience at Everything But Water in Paramus, NJ

I recently visited Everything But Water's website to see if they had any sales going on. To my delight, I saw that they did! I decided to head to their store in Garden St Plaza, Paramus, NJ to see what deals I could find. However, my experience there was less than satisfactory.

When I arrived, I noticed that one of the sales associates was sitting by the counter on her phone, while another was shuffling papers and ignoring myself and another customer. Despite this, I managed to find a bathing suit that I liked and asked the associate if it was on sale. To my surprise, she began yelling at me, saying that nothing was on sale in the store and walked away.

I tried to explain that the website said otherwise, but she continued to be loud and rude. Another customer had joined me by this point and asked a question about an item and sale. The associate then asked if I was purchasing the bathing suit or not, cutting me off before I could ask about another suit. She yelled at me again, saying that the other suit wasn't on sale either.

Feeling frustrated and disrespected, I decided to leave and call corporate to report the incident. The customer service representative I spoke to was very apologetic and promised to pass on my complaint. Eventually, I received a call from Shannon, who told me that she knew which associate had been rude to me and that the issue had been taken care of. She also said that she would speak to her higher-ups to see if they could do something for me since I still wanted a bathing suit.

However, when I spoke to Shannon again today, she only offered me a $15 discount if I signed up for their website and spent $150 on a bathing suit. I was disappointed and felt like they weren't really trying to make things right. I think I'll look for a better quality store in the future and would advise others to stay away from Everything But Water.

Read full review of Everything But Water
Hide full review
ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more

Everything But Water Disappointing Experience with Everything But Water: Bathing Suits Fell Apart After One Wear

I recently bought three bathing suits from Everything But Water, two from their 17th street store in Manhattan and one online. Unfortunately, my experience with the suits was not great. On the first day of my vacation, I wore one of the suits in the water and the material started to come apart. To make matters worse, the bra stretched out and no longer held me securely. The same thing happened with the second suit on the second day. I had to wear one of my old suits on the third day, which worked perfectly fine. Finally, I wore the third suit I purchased, but had to change it right away. I ended up buying a new bathing suit from the resort gift shop.

After my trip, I contacted customer service and was asked to send photos and proof of purchase, which I did. However, I was disappointed to receive an email from them 1 1/2 weeks later declining my request for a refund. I sent another email but have yet to hear back from them. It's frustrating to have spent over $400 on bathing suits that fell apart after one wear.

I also had a less than stellar experience shopping in the store. Most of the salespeople didn't seem to know much about the products. It took me over 30 minutes to find someone who could help me.

It's a shame because the bathing suits were beautiful, but poorly made. I'm always careful with my clothing and have never had this experience before. A bathing suit should not fall apart after one wear, especially when it's meant to be worn in the water.

Overall, I do not recommend Everything But Water. I was very disappointed with my experience and won't be shopping there again.

Read full review of Everything But Water
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Everything But Water Beautiful Suit, Terrible Customer Service: My Experience with Everything But Water

I recently visited Everything But Water in Fort Myers Beach, FL to find a one-piece bathing suit that I couldn't find anywhere else. Although their suits are quite expensive, I figured it would be worth it since you get what you pay for and it would last me a long time. However, I was wrong! The suit I purchased was absolutely beautiful and I loved it. The first day I wore it, everything was fine. But on the second day, I noticed that it was "bunching" up around the wire on the breast. I found it odd and couldn't get it to stop. It started on one side and then the next day it was both sides. Now, I have to constantly pull the fabric across my breasts to keep it from bunching up. It's very frustrating!

I decided to go back to the store where I bought it and spoke to the manager. She was very apologetic and agreed with me that paying $170 for a suit that doesn't fit properly is unacceptable. However, their return policy is that you have to call customer service. So, I did that and the lady on the phone told me that her manager would have to call me back. Later that day, the manager called me back and said that I would have to mail the suit to them and let them determine if I get an exchange or not. I explained that I am on vacation and I would have to go and buy another suit while they decide if they are going to let me exchange it. Unfortunately, that's just how it is going to be. I told her that I would not do that and that I should be able to go to the store and let the manager talk with her and decide that. But, it was a no-go.

I am extremely disappointed with Everything But Water and will never shop there again. I just threw $170 down the drain. They clearly think a lot of their suits but not their customers. They lost a customer for life and I will tell everyone I know how I was treated and not to shop there. It's a shame because their suits are beautiful, but their customer service is terrible.

Read full review of Everything But Water
Hide full review

Everything But Water Complaints 7

ComplaintsBoard
K
7:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Everything But Water Disappointing Experience at Everything But Water's Coconut Point Store: No Swimsuit and No Refund

So, I went to Everything But Water's store at Coconut Point to buy a swimsuit. Unfortunately, the cashier made a mistake and now I don't have a swimsuit and I still haven't received my refund. It's really disappointing because Everything But Water is my favorite place to buy swimsuits. I've called them three times about this issue, but it still hasn't been resolved.

Read full review of Everything But Water
Hide full review
ComplaintsBoard
D
6:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Everything But Water Mixed Experience with Everything But Water: Decent In-Store Service, but Online Orders Delayed

I gotta say, Everything But Water is a pretty decent store. But lemme tell ya, don't get too excited about your order arriving on time. They say it'll be there on a certain day, but don't hold your breath. In-store, the peeps are pretty helpful and friendly. But if you gotta call 'em up about an online order, don't waste your time. They ain't gonna be much help. Just sit tight and wait for your stuff to show up whenever it decides to.

Read full review of Everything But Water
Hide full review
ComplaintsBoard
H
4:50 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Everything But Water Overpriced and Underwhelming: My Everything But Water Bathing Suit Review

So, I just got my hands on a bathing suit from Everything But Water and let me tell you, it was not worth the $200 I spent on it. Yeah, it looked pretty cute on the model, but in reality, the quality was seriously lacking. I mean, come on, for that price, I expected something that would last me more than one summer. Needless to say, I won't be buying anything from them again and I suggest you don't either. Save your money for something that's actually worth it.

Read full review of Everything But Water
Hide full review

Is Everything But Water Legit?

Everything But Water earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Everything But Water to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Everything But Water is known for their high standards and safety. If you're thinking about dealing with Everything But Water, it's wise to check how they handle complaints.

Everything But Water has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Everything But Water has claimed the domain name for everythingbutwater.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Everythingbutwater.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Everythingbutwater.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

The Everything But Water website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

We looked up Everything But Water and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Everythingbutwater.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • While Everything But Water has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Everything But Water. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more

Everything But Water Disappointing Experience with Everything But Water's Website and Products

So, I decided to check out Everything But Water's website after hearing about it from a friend. I was excited to see what they had to offer, but unfortunately, I was disappointed with my experience. The website was difficult to navigate, and I had trouble finding what I was looking for.

When I finally found a swimsuit that I liked, I was hesitant to make a purchase because of the high prices. However, I decided to go ahead and buy it anyway. I was hoping that the quality would be worth the cost.

When my order arrived, I was disappointed to find that the swimsuit didn't fit me properly. I tried to return it, but the process was complicated and frustrating. I ended up having to pay for return shipping, which was an unexpected expense.

Overall, my experience with Everything But Water was not a positive one. I wouldn't recommend this website to anyone looking for a new swimsuit. The prices are too high, the website is difficult to use, and the return process is a hassle.

Read full review of Everything But Water
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

Everything But Water Everything But Water: Cute Stuff, But Disappointing Policies and Customer Service

I gotta say, I'm not too impressed with Everything But Water. I mean, sure, they've got some cute stuff on their website, but their policies and customer service leave a lot to be desired. First of all, let me warn you about their return policy - you only have 21 days from the date you order to return anything. That's not a lot of time, especially if you're ordering something for a special occasion or you're not sure if it's going to fit right.

But that's not even the worst part. I ordered some stuff from them over two weeks ago, and I still haven't received it. They promised me delivery twice, a week apart, and both times it didn't show up. I mean, come on, guys, get it together. And to make matters worse, when I finally did get my order, the merchandise was totally misrepresented online. The swimsuit fabrics were loose and had no support - definitely not made for anyone with a chest. I was so disappointed.

Overall, I'd say if you're thinking about ordering from Everything But Water, proceed with caution. Keep in mind their strict return policy and don't expect your order to arrive on time. And be prepared for the possibility that the merchandise might not be what you were expecting.

Read full review of Everything But Water
Hide full review
ComplaintsBoard
Z
Verified customer This complaint was posted by a verified customer. Learn more

Everything But Water Disappointing Customer Service Experience at Everything But Water

I had a bit of a tough time with Everything But Water. I had to go back and forth with them quite a bit before they finally replaced my swimsuit. I even had to threaten to drop the suit off and contact my credit card company. The staff at the Ft. Myers Beach location were really nice and said sorry a lot, but it was the corporate office that made things difficult. Their policies and attitude were not very helpful. I don't think I'll be shopping at one of their stores again.

Read full review of Everything But Water
Hide full review
ComplaintsBoard
I
Verified customer This complaint was posted by a verified customer. Learn more

Everything But Water Everything But Water Review: Overpriced Items and Poor Shipping Experience

Everything But Water is a store that sells items at a very high price. The items are not made well and I had a bad experience with their shipping. They charged me twice for postage, once for UPS and then again for USPS. They said that they couldn't find my street address on their website, so they had to charge me twice. They didn't even offer to refund the extra shipping charge. They also said that there was no guarantee that the item would arrive at my post office if it was shipped to my box number. So, if you are thinking about buying something from Everything But Water, be careful!

Read full review of Everything But Water
Hide full review

About Everything But Water

Screenshot Everything But Water
Everything But Water is a leading retailer of swimwear and resort wear for women. The company was founded in 1984 and has since become a go-to destination for women looking for stylish and high-quality swimwear. With over 100 stores across the United States and a robust online presence, Everything But Water offers a wide range of swimwear options, from bikinis and one-pieces to cover-ups and accessories.

What sets Everything But Water apart from other swimwear retailers is its commitment to providing a personalized shopping experience. The company's knowledgeable sales associates are trained to help customers find the perfect swimsuit for their body type and style preferences. Whether you're looking for a supportive one-piece for lap swimming or a trendy bikini for lounging by the pool, Everything But Water has something for everyone.

In addition to swimwear, Everything But Water also offers a variety of resort wear options, including dresses, skirts, and shorts. These pieces are perfect for transitioning from the beach to the boardwalk or for dressing up for a night out on vacation. The company also carries a range of accessories, such as hats, sunglasses, and beach bags, to complete your beach-ready look.

Everything But Water is committed to sustainability and ethical practices. The company works with eco-friendly brands and uses recycled materials whenever possible. They also prioritize fair labor practices and work with manufacturers who provide safe and healthy working conditions for their employees.

Overall, Everything But Water is a top choice for women looking for stylish and high-quality swimwear and resort wear. With a wide range of options and a commitment to personalized service and sustainability, it's no wonder the company has become a favorite among beachgoers and vacationers alike.
How to file a complaint about Everything But Water?

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in using your credentials.
- For new users, click on the 'Sign Up' option on the ComplaintsBoard.com website to create an account.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- In the 'Complaint Title' section, briefly summarize the main issue you have experienced with Everything But Water.

4. Detailing the experience:
- Provide detailed information about your experience with Everything But Water.
- Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred.
- Specify your desired outcome in the 'Desired Outcome' field.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Please follow these steps to effectively file a complaint about Everything But Water on ComplaintsBoard.com.

Overview of Everything But Water complaint handling

Everything But Water reviews first appeared on Complaints Board on Jun 9, 2023. The latest review Mixed Experiences with Everything But Water was posted on Apr 1, 2024. Everything But Water has an average consumer rating of 1 stars from 18 reviews. Everything But Water has resolved 0 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
2.3
7 review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Everything But Water Contacts

  2. Everything But Water phone numbers
    +1 (407) 351-0106
    +1 (407) 351-0106
    Click up if you have successfully reached Everything But Water by calling +1 (407) 351-0106 phone number 0 0 users reported that they have successfully reached Everything But Water by calling +1 (407) 351-0106 phone number Click down if you have unsuccessfully reached Everything But Water by calling +1 (407) 351-0106 phone number 0 0 users reported that they have UNsuccessfully reached Everything But Water by calling +1 (407) 351-0106 phone number
    888.796.6661
    888.796.6661
    Click up if you have successfully reached Everything But Water by calling 888.796.6661 phone number 0 0 users reported that they have successfully reached Everything But Water by calling 888.796.6661 phone number Click down if you have unsuccessfully reached Everything But Water by calling 888.796.6661 phone number 0 0 users reported that they have UNsuccessfully reached Everything But Water by calling 888.796.6661 phone number
  3. Everything But Water emails
  4. Everything But Water social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Everything But Water Category
Everything But Water is ranked 31 among 289 companies in the Clothing and Accessories category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.