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Dear Top Games
I refer to substantial previous correspondence sent to your attention in May, June, July and August 2022, and the investigation ticket 1047640 which remains open with no response given to us despite several reminders.
We have duly reported to you multiple incidents of persistent racial, sexual and personal harassment occurring on server 1040, perpetrated fundamentally by player ID [protected], known as “poison” (attached) and player ID: [protected] known by variable names (attached).
We have provided you with over 90 supporting documents, including screenshots, reports, and correspondence between players. We have explained that nature and frequency of the harassment is personal, invasive, connotations of sex, race and gender prejudice noted are extremely toxic, and have caused serious detrimental effect and damages to several players and their families.
The players perpetrating vile attacks belong to a single alliance, (ROK), much to the disbelief and incredulity of the entire server, ROK alliance leader (R5), player ID [protected] fully endorses the racial, gender and sexual abuse perpetrated by her players, fuelling discord and hate among all.
We have informed you that the SERVER RULES, as per weekly denomination of appointed King/Queen of 1040 server have been thoroughly and completely disregarded by the players mentioned above.
We have informed you that player ID [protected], in contravention to the Evony Terms of Service, maintains several joint accounts in the same server, including but not exclusively, player ID [protected]. We have informed you that account ID [protected] is used by player ID [protected] to harass and bully in particular the female players of 1040 server, causing extreme anxiety and intolerable playing experience for the entire server.
We have informed you that on the 4th of August 2022, the player ID: [protected] has send over 50 unsolicited and sexually charged messages to several women players using the public channel of the game, World Chat.
The player deliberately used the country of origin of such players in a threatening and detrimental context, offering sexual services and implying he would inflict with physical and sexual violence to the women players attacked (attached).
On the 30th of October 2022 the nature of such threats increased, and have taken a more violent and more toxic approach, whereby player ID [protected] and player ID [protected] have used of very sensitive and personal information pertaining to one of the female players of the server, to publicly humiliate her, alleging she was responsible for the death of her husband (attached).
We are aware that, since we first brought this matters to your attention in May 2022, over 350 formal notices and complaints, made by individual players of multiple servers against the absurdly toxic conduct of player ID [protected], player ID [protected] have been made.
We are aware you receive DAILY complaints about the referred players persistent racial bullying and sexual harassment taking place at server 1040. We account for over 500 witness statements received in this regard, including screenshots, photos and copies of such deliberate and malicious attacks.
We have now formally written to you in 4 different occasions. We have directly submitted in those correspondences over 90 screenshots, showing infamous name calling and racial/sexual/gender abuse perpetrated by player ID [protected], player ID [protected] and player ID [protected]
Despite multiple complaints raised, Top Games has taken no meaningful action, and continues to market the game to age 12 children.
Regrettably, the lack of action and response from TOP GAMES/Evony has contributed to exponential increase in the viciousness of such players.
Personal attacks continue, more violent and frequen, now going to the extreme of dwelling into the tragic death of a real player’s partner.
We refer to the Evony Terms of Service to which players should abide to, and that have clearly been disregarded in full by those individuals.
As a woman player, I feel violated and distressed by the abuse experienced daily. As a mother of a 12 year old child, I feel shocked and terrified that this 'game' continues to be false advertised as 'safe' to children. Above all, I feel completely let down by TOP GAMES lack of response and complete disregard to the seriousness of the issues brought forward to you.
The players in question have deliberately and unequivocally caused real damage, including distress, anxiety, mental anguish and financial loss to hundreds of other individuals, several of them have simply left the platform entirely, and have advised Evony of such.
It is very concerning that so far, the serious issues raised have not been investigated much less so responded in over 180 days since our first formal complaint.
For avoidance of doubt, we have now formally written to you in 4 different occasions. We are aware of a least 50 other female players that have suffered similar abuse, and despite having formally voiced the same concerns directly via tickets and emails to [protected]@topgamesinc. zendesk.com, no action has been taken.
I would like to reiterate that under the Terms of Service available at the time I have joined, it was assured that my safety as a player and a consumer was assured by TOP GAMES, and in this regard, players acting in breach of the terms of Service would have their accounts SUSPENDED or TERMINATED.
Desired outcome: Immediate and Permanent suspension of the accounts ID [protected], player ID [protected] and player ID [protected]
Are you doing anything Evony?
A game suitable for 12 year olds?
Dear Top Games/Evony
I refer to substantial previous correspondence sent to your attention in May, June, July and August 2022, and the investigation ticket 1047640 which remains open with no response given to us despite several reminders.
We have duly reported to you multiple incidents of persistent racial, sexual and personal harassment occurring on server 1040, perpetrated fundamentally by player ID [protected], known as “poison” (attached) and player ID: [protected] known by variable names (attached).
We have provided you with over 90 supporting documents, including screenshots, reports, and correspondence between players. We have explained that nature and frequency of the harassment is personal, invasive, connotations of sex, race and gender prejudice noted are extremely toxic, and have caused serious detrimental effect and damages to several players and their families.
The players perpetrating vile attacks belong to a single alliance, (ROK), much to the disbelief and incredulity of the entire server, ROK alliance leader (R5), player ID [protected] fully endorses the racial, gender and sexual abuse perpetrated by her players, fuelling discord and hate among all.
We have informed you that the SERVER RULES, as per weekly denomination of appointed King/Queen of 1040 server have been thoroughly and completely disregarded by the players mentioned above.
We have informed you that player ID [protected], in contravention to the Evony Terms of Service, maintains several joint accounts in the same server, including but not exclusively, player ID [protected]. We have informed you that account ID [protected] is used by player ID [protected] to harass and bully in particular the female players of 1040 server, causing extreme anxiety and intolerable playing experience for the entire server.
We have informed you that on the 4th of August 2022, the player ID: [protected] has send over 50 unsolicited and sexually charged messages to several women players using the public channel of the game, World Chat.
The player deliberately used the country of origin of such players in a threatening and detrimental context, offering sexual services and implying he would inflict with physical and sexual violence to the women players attacked (attached).
On the 30th of October 2022 the nature of such threats increased, and have taken a more violent and more toxic approach, whereby player ID [protected] and player ID [protected] have used of very sensitive and personal information pertaining to one of the female players of the server, to publicly humiliate her, alleging she was responsible for the death of her husband (attached).
We are aware that, since we first brought this matters to your attention in May 2022, over 350 formal notices and complaints, made by individual players of multiple servers against the absurdly toxic conduct of player ID [protected], player ID [protected] have been made.
We are aware you receive DAILY complaints about the referred players persistent racial bullying and sexual harassment taking place at server 1040. We account for over 500 witness statements received in this regard, including screenshots, photos and copies of such deliberate and malicious attacks.
We have now formally written to you in 4 different occasions. We have directly submitted in those correspondences over 90 screenshots, showing infamous name calling and racial/sexual/gender abuse perpetrated by player ID [protected], player ID [protected] and player ID [protected]
Despite multiple complaints raised, Top Games has taken no meaningful action, and continues to market the game to age 12 children.
Regrettably, the lack of action and response from TOP GAMES/Evony has contributed to exponential increase in the viciousness of such players.
Personal attacks continue, more violent and frequent than ever, now going to the extreme of dwelling into the tragic death of a real player’s partner .
We refer to the Evony Terms of Service to which players should abide to, and that have clearly been disregarded in full by those individuals.
As a woman player, I feel violated and distressed by the abuse experienced daily. As a mother of a 12 year old chil , I feel shocked and terrified that this 'game' continues to be false advertised as 'safe' to children. Above all, I feel completely let down by TOP GAMES lack of response and complete disregard to the seriousness of the issues brought forward to you.
The players in question have deliberately and unequivocally caused real damage, including distress, anxiety, mental anguish and financial loss to hundreds of other individuals, several of them have simply left the platform entirely, and have advised Evony of such.
It is very concerning that so far, the serious issues raised have not been investigated much less so responded in over 180 days since our first formal complaint.
For avoidance of doubt, we have now formally written to you in 4 different occasions. We are aware of a least 50 other female players that have suffered similar abuse, and despite having formally voiced the same concerns directly via tickets and emails to support@topgamesinc.zendesk.com, no action has been taken.
I would like to reiterate that under the Terms of Service available at the time I have joined, it was assured that my safety as a player and a consumer was assured by TOP GAMES, and in this regard, the players cited above, ID [protected], player ID [protected] and player ID [protected] acting in breach of the terms of Service would have their accounts SUSPENDED or TERMINATED as immediate effect to avoid further damages to the entire evony community.
It feels like an assault every time I enter World Chat and this guy is on one of his rants. It is insulting and offensive and it never seems to stop! When I have tried to post a comment he demands I leave or he will burn my alliance down. Even after comments are reported they remain for all to see.
The women in my alliance feel harassed, bullied and frightened. The fathers and mothers are worried their children will be exposed to this very toxic element in what would otherwise be a fairly enjoyable game.
And nothing seems to have been done to remove this dangerous and revolting account!
It needs to Stop!
They will never do anything if he's a coiner. It's disgusting. I feel that the only way to make them do the right thing is to find a way to put them on blast on every social media site. That, or show all of your screenshots to Google Play.
More harrasment on server 1040.
I am shocked at the filth that is posted on world chat. If you ask for the filthy language to stop, you are faced with threats of being attacked and burned to the ground. Constantly threatened by ROK to be burnt down if I speak kindly to alliances that ROK sees as “garbage”. Any time I open world chat ROK is calling all alliances names. Telling us all we are trash, garbage and traitors. ROK has created a hostile environment on 1040. They will call NAP and then attack all who drop bubbles. Calling us stupid idiots and beggars. I feel harassed, belittled and assaulted verbally and mentally. I feel as my only course of action is to leave the game, if Evony can not control ROK.
Explain to me like I was 12
This is unexpectable! The abuse of power and total discard to any rules or fairness should not be tolerated. This same issue is in server 963.
Indecency, pornography, sexual and racial content. Non stop. Hundreds of complaints raised. Top Games, your silence and acceptance are worrying.
Same player, multiple alts, disturbed and unchecked.
Filth, indecency, pornography, racial and sexual content. SAME PLAYER, MULTIPLE ALTS. Disturbed, unchecked. Top Games your silence has a lot to answer for.