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4.3 24 Reviews 1396 Complaints
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Facebook Complaints 1396

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D
4:22 am EDT

Facebook Apple gift cards

I was on tik tok and there is an imposter called Mark Zuckerberg they're saying that there is a competition through Facebook and I have one a 4WD Jeep Cherokee and $500,000 and cash and I would like to know why this is still up and going because it is a scam and they want $650 of Apple gift cards for me to send them and I never got caught out my brother is a police officer in Australia New South Wales Sydney and also they had an FBI agent verify that the competition was legit and there is a Fake competition out there.

Desired outcome: I would like to be refunded my $650 for the cards Apple gift cards that I bought I bought 6 100 and one $50.

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S
9:13 pm EDT

Facebook Being disabled out of my account mistakenly

My Facebook account was hacked on 19th July, I was sent a notification from Facebook to say my business page would be disabled if I don't click the link within within 24 hours, Mistakenly I clicked the link. there after I realised I was fished and hacked, I then noticed someone in my account while I was in my account accepting a friend request in front of my eyes, soon after I was disabled and email sent from Facebook to say my post goes against community standards on child exploitation. (I found out from family/ friends posts of child pornography had been spread in my feed).

yesterday 10/08/22 I received another email from Facebook to say I now have 8 days to take action

I clicked on the link and it takes me back to the disabled Facebook account, not allowing me to do anything to in order to take action.

the account disabled is [protected]@hotmail.com

my Facebook display name: Sophia Mosko

How do I take action or retrieve my account of 15 years with so much data attached to this profile.

warm regards

Sophia Mosko

Desired outcome: I would just like someone to contact me and help me with this misunderstanding relating to my account

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D
8:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook My account been taken over

My account was taken over today around 4:05pm central time and I need it back! I received a email that my email was changed! I’m Darren Struve and my email associated with my account was [protected]@yahoo.com and the account was change to [protected]@outlook.com! I want my account back! I use my account to do business and I really need it back! Please take care of this asap

Desired outcome: I want my page back!!!

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doodd
Luttrell, US
Aug 10, 2022 9:54 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

my facebook account was hacked on aug 8 at 5:13 am from this ip address, 38.146.5.174, they changed my password and my primary email to a outlook.com email, please help me, ive tried to make contact but it is virtually impossible to get ahold of facebook, please help me ASAP... ! thank you

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doodd
Luttrell, US
Aug 10, 2022 9:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

i have also been hacked by a email@outlook.com from this ip address... 38.146.5.174 please somebody contact me , i need this resolved ASAP... !

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C
1:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook locked out of my account

On august 2nd i was creating a closed group page for my at home nail business that i just started, after inviting a lot of people from my Facebook friends list, i was immediately locked out, stating "locked out due to unusual activity" so I followed the instructions exactly even though I do not agree with sending my drivers license as a form of ID to Facebook! and did so 4 or 5 times, now the problem I'm getting is that I do not have the original email I signed up with on that account about 12 years ago, i do have my family page and created a new page on august 2nd, as i use the page i got locked of for my work friends.

I am just sick about this whole thing as I had some of my friends on that page that have passed away as well as photos and videos of them as well as for my new nail business and photos of my Grandkids.

When I follow the instructions as requested I send them my 2 other emails as well as my drivers license and I can only converse with Facebook through a chat and has not been helpful at all because the only copy and paste answers for me.

Desired outcome: All I want is access to my own account I have 3 of them now so it should be easy to verify who I am.

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T
3:34 am EDT

Facebook Censorship

Why are conservatives being censored on Facebook? People have differences of opinions and it’s truly unAmerican to do so. We are a country of free speech and liberty. Why are you so afraid of this concept? Whether you get the vaccine or not, that’s a personal choice. Just because you don’t believe doctors that I believe doesn’t make mine wrong. You censored my account for posting what a doctor I believe said in the Epoch Times. Why?

Desired outcome: Stop censoring conservatives

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M
12:21 pm EDT

Facebook Post with content false and defamatory

I ask as my client's legal representative to remove the following posts as they are false and defamatory

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S
9:51 am EDT

Facebook Facebook

I keep getting this message when I try to click on like even if it is the first time. How do I get this to stop and let me use the function.

You Can't Use This Feature Right Now

We limit how often you can post, comment or do other things in a given amount of time in order to help protect the community from spam. You can try again later. Learn More

If you think this doesn't go against our Community Standards let us know.

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12:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook My account has been hacked

Hello im looking for someone to help me I have had my face book account hacked and there using my family photos and now my family are in danger there getting death threats and my 2 yrs old grandsons photos up now, I have reported it to facebook for over 1 yr now and your doing nothing about it, there saying people have win money and there change my email address on the facebook account I cant get into it now im hoping you can help me get my account back to permanently delete the account my name is kelly ives

Desired outcome: i want the account permanently deleted

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C
7:53 pm EDT

Facebook Attempts to impersonate another person or entity;

My Facebook account was hatched by impersonating a friend of mine trying to link me to an Agent by the name of Francis A. Smith02. Stated I had won the lottery and then request money from me to obtain a grant (which is different from a lottery) this started at 4:17 pm July 31, 2022. It ended with informing this individual this was a scam at 5:51pm after I asked for the government agency name, he represented and his identification number.

I called my friend while chatting with this individual and she knew nothing about it because she did not send me an Instagram with this link

Desired outcome: I would like to shut down my account and create another account.

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J
2:35 am EDT

Facebook FB blocked me for posting copyrighted pics that were not marked as such. . .

FB REALLY needs to change its rules regarding copyrighted pics. This is the third time now that I've gotten nailed for posting a supposedly copyrighted pic that had NO copyright logo on it, and the pages I got it from didn't indicate that it was a copyrighted pic, either. One of them had even been made into a meme! How was I supposed to know that these were copyrighted pics, under those circumstances? The first couple of times this happened, I simply just got warned and FB removed the pictures. But this time around -- I had just simply posted a nice nature picture that anybody could have gotten from anywhere, with no markings whatsoever on it -- FB blocked me for three days from BOTH of my accounts, and wouldn't let me use Messenger, either! FB needs to change the rules and only "punish" people for posting copyrighted pics if said pic actually has a copyright logo on it. There are countless numbers of pictures that get taken from their original sources and get moved all around social media on a regular basis, and the information about the pic doesn't always accompany it. People REALLY need to mark their pics with copyright logos, AND their name, if they don't want other people using them, so that other people like me don't get locked out of their accounts for accidentally posting them!

Desired outcome: I want to have my FB record cleaned for accidentally posting copyrighted photos that were not indicated as such, so that my account won't be disabled if I accidentally post another one! And I want to see the copyright rules changed as well!

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2:41 pm EDT

Facebook Complaint

If there was a possibility I could rate this platform -100 and block this platform forever! They let you post everything against nation and things which are political outsiders! Which are propagated by news as evil and so on! But they block you for everything if your political, religiuos, sexual orientation or gender views doesnt meet political as they trying to impos to mass! Facebook sends and propagates racism, degradation, hate each other, war to masses! It abuses other people who doesn’t met their politics! It should be closed as such as possible! They are blocking me for 30 days each time I post my thoughts or views and ban me for “hate speech”,”violence”,”racism” which werent even meaned in my each comment I was banned for! They are abusing me by baning and slander the reason I even didnt meant!

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A
8:13 am EDT

Facebook FB sells porn

I posted a picture of just what I was blocking, which was FB profiles of young porn, and porn sites. I deleted the picture, and five hours later, I’m restricted for “sexual content “ and going against community standards. YET FB has all those Porn Sites, and that rose vibrator ad that’s always on my feed. FB basically is selling PORN . Maybe the authorities will get involved.

Desired outcome: I shouldn’t be banned at all , especially after I deleted, then five hours later.

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3:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Facebook resetting password

I have been off Facebook now for 2 months at least because I forgot my password. I hit Forgot password and put in my information, I have tried my phone number, my name, and email and it says it sent a code to my phone each time and I still have not received a code and I have tried multiple times. There is nowhere in the help center to help you with that.

Desired outcome: I just want access to my Facebook again.

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J
4:57 am EDT

Facebook My account has been hacked and no one will help me.

On July 19th I went to my Facebook account and found that it had been hacked. I quickly pushed the “review”button and since I’ve been trying to contact FB in anyway that I can. My identity has been stolen and bank accounts, Venmo account, and FB account have been hacked. Now, someone os buying ads using my FB account. I’m trying to tell someone at FB what is going on. I just want my pictures from FB. I need help.

Desired outcome: Please please allow me to have my FB account back. I’d appreciate a response. I want my pictures that are on on my FB account.

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3:13 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook my NEW account was disabled LITERALLY 5 minutes after creation

I created a new FB account yesterday DebsDotz

5 MINUTES after i created it THIS HAPPENED (screenshot attached)

No explanation no nothing. I have another FB account called nellie needlefelter which i have had for years but i just deleted it...in the hopes that this will allow me to have my new account

I NEED THIS NEW ACCOUNT

I have been personally invited to several groups that i would like to participate in. i take offense to being accused of impersonating someone else I AM NOT!

I SIMPLY chose to have 2 fb accounts CLEARLY that is not allowed

can you please allow me to have my debsdotz fb account

can you please reply to me with a solution as soon as possible at [protected]@proton.me

kind regards

deb wojak

Desired outcome: i want my new account restored and fully functional i need this new account for my artwork

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L
7:37 pm EDT

Facebook No way to contact facebook

My facebook account was hacked and they changed the email. Therefore, I cannot access a rest code or change my password because everything goes to that email. They took my phone number and made another account with no pics so, when I search for account with phone number the other one comes up. I have pics in my old one that I need to have because they can't be replaced. I can access it on a computer I have been on before but at a stopping point when trying to change password because they are sending to the fake email.

Desired outcome: Recover facebook account or email or someway to contact facebook

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K
8:02 pm EDT

Facebook About my facebook locked

Hi my name is Dana krolikowski my account was hacked on june 25th and locked down on June 27th that profile with me in the green shirt should of been deactivated the first week of July as it is not me that is using that profile I am not from Russia or ohio they are still using that profile yet I am upset cause I have pictures on there that are important to me in have called your facebook line and u have since very rude agents they keep asking me to get security cardslet me just say I lost 4000 dollars thanks to your agents and I almost went to jail because of fraud all I want is my facebook back my friends and family are wondering where I am at I had to profiles the one with me in the free shirt needs to be deactivated the one with me in the orange shirt with 2 kids is the one I want plus my contacts and picture PLEASE

Desired outcome: Email me at [protected]@gmail.com

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L
6:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook My page has been restricted

My page has been restricted without issue or violation please resolve my page

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2:55 am EDT

Facebook Facebook

I’m sick of Facebook restricting my account over misinterpreted comments or posts! You’ve restricted me multiple times for petty crap. You’ve restricted me for sharing something that someone else posted but didn’t restrict them!

Ever heard of the First Amendment? Ya know the one that guarantees freedom of speech?

All the other garbage that you let get posted is ridiculous!

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M
6:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Setting up an account

My name is Melissa Buchanan and i am complaining because Facebook keeps disabling my accounts and I don't know why. The first account I set up days ago and that account was disabled. I followed the instructions on the internet when setting it up and they still disabled it. Then yesterday I set up another account under my phone number. That account was also disabled and I don't know why. I can't seem to have an account with Facebook and I don't know why. Please let me have an account with Facebook!

Desired outcome: I would like an account with Facebook.

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About Facebook

Screenshot Facebook
Facebook is a widely recognized social networking platform that allows users to connect and share with family and friends online. Originally created for college students, Facebook was founded by Mark Zuckerberg and has since become available to anyone over the age of 13 with a valid email address.

The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.

In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.

Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.

Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
How to file a complaint about Facebook?

1. Log in or create an account: Ensure you're logged in to your ComplaintsBoard.com account. If you don't have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to open the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific problem you faced with your Facebook account or service.
  • Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
  • The exact nature of the issue, with as many details as possible.
  • Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
  • The company's response or lack thereof.
  • How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Facebook on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.

Overview of Facebook complaint handling

Facebook reviews first appeared on Complaints Board on Feb 15, 2009. The latest review Facebook Destroys Competition: Blocking the Largest Job Groups in Germany with a Combined Total of Over 950,000 Subscribers was posted on Nov 11, 2024. The latest complaint do not use dating app was resolved on Jul 18, 2023. Facebook has an average consumer rating of 1 stars from 7785 reviews. Facebook has resolved 133 complaints.
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  1. Facebook Contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
  4. Facebook social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
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