Facebook’s earns a 4.3-star rating from 7783 reviews, showing that the majority of social media users are very satisfied with platform experience.
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I was charged $5.00 & $50.00 on facebook.com. I did not authorize these carges!
I was charged $5.00 & $50.00 by facebook.com on January 2, 2012. I did not authorize these charges! I did not know it even happened until I went to use my debit card! I don't knoe how they got my debit card number. I would like the money put back on my debit card! My name is Denise Nichols. my e-mail address is [protected]@yahoo.com
The complaint has been investigated and resolved to the customer’s satisfaction.
confused by the new facebook timeline
Hello sir please delete this fake Facebook timeline account, I can’t stand the new timeline yet I am a victim of my fake ID! Someone has uploded my photo and someone is posting very bad comment and post this person is harassing me this person is posting update to meet and creating lots of problems. I need your help please delete my fake Facebook timeline account as soon as possible i and my other friends have blocked and reported many times. Still nothing is happening if you can you trace this person that form where he is updaiting his account please tell me so that we can put him behind the bars.
Please understand my problem and take a action as soon as possible sir its a humble request to you please help me out as soon as possible. The new timeline is confusing and the privacy settings not make it easy to report problems with account, we have blocked and reported over and over yet still nothing no help to us at all. It is forms of harrassment like them that make me quit the Facebook soon!
I’m a user on Facebook and i just made a new timeline because i deactivated my old one permanently. The thing is, how come now i cannot use the email used by my old account? That email is important because it is used for entering the Network which requires email from the relating Network. It says that another account is using it meanwhile i know that nobody uses it, this makes using the new Timeline confusing and hard!
they took money out of me account yesterday but showed today but don't know what I bought off face book
did not get facebook credits via bank transfer
I have sent many many letters (10 in total) asking for credit support, but I'm not getting a reply! WHY! Is Facebook Credit center is trying to eat my money? It has been 13 days since I have bank transferred the money to Facebook (Global Collector BV in Royal Bank Canada), and I am not getting my credits!What is happening!? Facebook told me to contacted Live Gamer too, and it has been more than 5 days without reply from Live Gamer! I cannot believe Facebook--such a big company would be a fraudulent organization!They do not reply or give me a phone number or the right place to contact. I am very unhappy with Facebook bullying customers.
I am one angry customer, and this bank transfer thing is driving me crazy, and is affecting my life style and my health too much, my doctor said I need to relax more or I might get a heart attack . I need support because I spent money and the money was being deducted to buy Facebook credits, but I don't know if something went wrong I've not got my credits and its been 2 weeks, Facebook Credits supports center is not replying my emails and refusing to help me. I am thinking Facebook might be offering untruthful payments and making us make payments to Facebook!
This is my first time paying through the Bank Transfer method, and I am extremely worried! I just want to know if the transaction will really get through?
Should I wait another day or two? It is way past the expecting due date!
I have checked my bank account, and the money was deducted too.
How do I know if the transaction went through, or if my money was just given away to Facebook?
I don't know how long I should wait it, or when I should ask for assistance to refund the money?
I NEED HELP?
Looked into my bank statement today and discovered that a company called Facebook Credits was charging my card for the past 3 months totaling $310. Too bad I didn’t notice those charges earlier and now it was too late to get help from my bank in canceling those charges. It was useless to contact this company for refund as well because they decided it would be great to just ignore me.
went to the store was told i did not have enough money on my card embaressed and holding up a line i got home called the bank they told me i had a pending charge for facebook credits for 50 dollars made today i wasen't even on my computer today and i am on disabilit not likely to make a charge that large please cancel this pending charge and i will never use facebook credits again of all people i thought i was safe using facebook credits for small purchaces guess not.
my name is wendy kirby morse. this morning 4/11/2017 i was trying to buy $5.00 dollars of face book credits and bysome way i also purchased $95.00 facebook credits.. this was not what i was wanting to do... i need my 95.00 dollar transaction cancled and the money refunded to my bank accout as soon as possible, cause this charge of $95.00 was not what i was ordering and will cause me to overdraft at my bank.. i can b reached at [protected].. please fix this quickly as possible... I will not use any f the credits. until this issue is resolved.. thank you wendy kirby morse... wendy_kirby_3@yahoo.com
today i tried to buy Facebook credits for $5 with my bank card and Facebook declined it. so i tried to do it again 3 more times, but i still got declined. i called my bank to try to find out what the issue was and they told me that i was able to purchase Facebook credits. they don't even know why it wouldn't let me purchase credits. please contact me at [protected]
I was charged $3.50 on my credit card for facebook credits i never received. i payed for them, but never received them at all.
I was charged for facebook credits at 50 dollars but did not recieve the credits, this is not the first or second time this has happened, it reported the charge as failed, but it did not fail.
I have over 200.$ worth of facebook credits charges I did not authorize. Could someone please contact me at [protected]. I have notified my bank and I am disputing these charges. Please contact me. This web site is ridiculous we need someone to talk to.
Thank You Donna Jones
on 5/14/14 facebook credits in village life double clicked on credits and charged me twice once for over 10.00 dollars within a minute of each other would like this cash returned to my acct
4/16/14 after checking my bank account a charge of $4.97 was posted to my account and it is not mine. please audit and tell me what the charge is or any information how it got to my account. thank you for your time and cooperation.
unauthorized charge of $84.90 please refund
fake id issue
Dear sir,
I have a very urgent issue someone has created my fake id by the name of sourabh goswami mail id is [protected]@yahoo.com also he has given my contact no. on the id you are kindly requested to block this id as soon as possible plz take action
Sir
My name is BEENA NISHAD. Sir someone makes fake ID using my name and photo due to this I face many problem... the fake I.D is beena.nishad.37@facebook.Com and my ID is beenu_25@yahoo.in and the fake user name is beena nishad please sir delete my fake ID as soon as posible... I know the person who made this id. he is RAJIV NISHAD from bodhgaya bihar. His id is rajiv_nishad@hotmail.com . his num is [protected]. sir pls take against a strong action. thanking you sir
JOY RESERVE
JOY RESERVE, BOGUS BUYER!
RESERVED ITEMS FOR ALMOST 3MONTHS AND NO REPLY!
WARNING FOR ALL ONLINE SELLERS AND ONLINE BUYERS..
The complaint has been investigated and resolved to the customer’s satisfaction.
unauthorized credit card charges
There is an unauthorized charge to my credit card in the name of Facebook.com Q2WD322SN. There is even a reference number: 76011008J01VKH06Q for the amount of $49.90. I have never given out this credit card # on line; I use a green dot card for this reason. I want my money back on the card ASAP as I am on a fixed income and cannot pay it, therefore I would NEVER authorize it.
Thank you for bringing this to our attention. We are here to help. If you have a transaction on your account you wish to dispute, contact customer support using the number on the back of your card. You may also find information on disputing a transaction in the cardholder agreement section online or the cardholder agreement you received with your card.
continues false charges to my bank account for $5.00 every weeek
even after several emails to company I continue to be charged a weekly fee of $5 for something I didn't ask for or order and do not want or can afford.
10/13/11 CHECK CRD PURCHASE 10/12 FACEBOOK.COM*KXLE3227A www.fb.me/cc CA 434258XXXXXX3602 [protected] ?MCC=7311 01 $5.00
10/17/11 CHECK CRD PURCHASE 10/16 FACEBOOK.COM*PRUE3227A www.fb.me/cc CA 434258XXXXXX3602 [protected] ?MCC=7311 01 $5.00
10/04/11 CHECK CRD PURCHASE 10/03 FACEBOOK.COM*U44E3227A www.fb.me/cc CA 434258XXXXXX3602 [protected] ?MCC=7311 01 $5.00... etc, etc, etc
The complaint has been investigated and resolved to the customer’s satisfaction.
put a stop payment on facebook authorizations at your bank, i had to do that with a company i dealt with that still was taking money out of my account when i was no longer receiving the service
stolen money
I have been having money taken out of my account for what I have no idea, But want it put back in my account by midnight tonight 11-26-2011. If it is not back in my account then I am going to charge you guys with fraud and the bank will take care of the charges being brought against you people . this a is not the first time this has happened . I changed my bank account number less than a month ago and you people took out over 300.00 then. I am getting the total balance clear back to 3 months ago and will have you fix that problem also. Like I said fix it or be charged with fraud. I thought face book was to keep in contact with friends and to have fun on guess not anymore, What are you guys hooked up with our wonderfull government ( Screw the people out of their money) I bet that your new logo Isn't it?
Give me back what is mine!
Steven R. Braddock
334 north 10 th street, Geneva Ne.
The complaint has been investigated and resolved to the customer’s satisfaction.
I have had 200.00 dollars takin out of my checking account with out my knowledge or authorization and would like it put back tonight.
I have had money taken out of my bank account that i did not Authorize on 5-29-12 in the amount of $139.30 for what I have no idea, But want it put back in my account by 6-21-12. If it is not back in my account as of 12 midnight on 6-21-12 I am going to pursue Legal action!
I have already talked with the bank they gave me this # to call [protected] and it doesn't take phone calls. then the web sight brought me hear. hopefully this will be resolved in a timely manner thank you.
Michell Grider
Stull4@yahoo.com
my face book chat is experiencing some technical problem what will i do
It's October, by the way. You'll need to threaten FB and contact them since I doubt they'll read this.
bank charges
My card was charge yesterday i and did'n know anything about it for 21.00 i need help knowing why and who and a refund asap. thanks bertha reese
The complaint has been investigated and resolved to the customer’s satisfaction.
fraudulent debit card charges
Check Card: FACEBOOK.COM*WMQE32237 www.fb.me/cc CA Check Card: FACEBOOK.COM*GLPE32237 www.fb.me/cc CA both nailed me for over $300.00 in bogus charges. I have NEVER used my debit card on Facebook or their advertisers for any reason. I deactivated my Facebook account over six months ago. In order for me to file an on-line complaint with Facebook - I had to reactivate the account, file the complaint, then deactivate it again. Forget about talking to customer service there. You get a recording telling you to communicate with them on-line ONLY. The charges occurred Oct. 3rd and I have yet to hear back from Facebook. I filed paperwork with my bank contesting the charges. I have also filed a police report for good measure. We will see what happens.
The complaint has been investigated and resolved to the customer’s satisfaction.
This just happened to me. I'm so pissed I cant even see straight. I hope Facebook gets sued for doing this to millions of people. I had to cancel my credit card because of this!
I also experience this situation with Facebook. I dont even have a facebook account. When your ready to get a class action lawsuit together, let me know. mikegrote@cox.net
unauthorized purchase
When i post a feed for something i need to help me build people are clicking on my posts and sending me them but i am not actually receiving them! For example for the coliseum i have been waiting for 4 days to complete it, i have sent out many request for a spartan helmet as i only needed 1 more, about 20 people have sent me that 1 yet it says i still need 1 more?
The complaint has been investigated and resolved to the customer’s satisfaction.
I have built up 79cash on my account, I have never used up any amount of this cash, yet when I sighned in this morning I found I only had 19 in my cash box, How can this happen?
I started playing cityville a few weeks back and I logged in to Facebook a few days after. Before logging in i had atleast 5 community neighbours.After loging in, I checked my neighbour list and all my community neighbours were deleted. Does anyone know what happened?
I purchased city dollars today. I got 465 city bucks for $25.00. I then purchased 3 expansion which the game indicated was $35.00. I now have 50 city bucks left. So it ended up costing me $415 city bucks for 3 expansions. of course I can't get ahold of anyone to complain or get an explanation for this. Does anyone know what happened to my city bucks?
Hola soy de Puerto Rico, USA, tengo multiples incooonvenientes ncon CITYVILLE, todo, HABRA UN TECNICO Q ME AYUDE, FRom pUertO RiCO< JENNY SUAREZ
it has been giving me errors for the past 5 days
I'm daily player. I'm facing loading problem since cityville upgrade their services last week. Almost whole day the loading mention redirecting traffic or loading error then it stop loading. Can you help me on that?
im tried of buying stuff on cityville and never getting my cash. thats just the same as if they steal from me. i could have gotten it cheaper from another place and i ordered it three times from cityville cash and never received it. ciyville sucks
I have the same problem as helen 666...it's frustrating, would you (Zynga) please work on this problem...and the population requirements for expansion over night jumped (in my case) from 89000 to 123 000?
I think everyone has the same problem as Helen. I completed the candy shop for Halloween months ago and still do not have credit for completing the task. I currently do not get credit for harvesting rice. My little cars disappear right when I click on them, often leaving no coins or car part. If I use energy from my inventory, then my page freezes and they reset everything back to where it was last saved, I do not get my energy back. I have just about had it with this darn game. fix it!
My population requirement for expansion shot up from 69, 000 to 96, 000. How do you explains this?
delete a fake facebook account
Hello...
someone has created my wife fake id that is preet preeti sending friend request to boys.someone has uploaded my wife photo .this person is harassing me i and my other friends have blocked and report many times but nothing is happening if u can trace this person that form where he is updating his account please tell me so that we can put him behind the bars.i hope you will take some action on this Facebook FAKE id is http://www.facebook.com/profile.php?id=100002509489154
21 minutes ago · Delete Post
Dear Sir/
my real name is Khushall Mansoor my id is shinwari_mansoor@yahoo.com some one made a fake facebook id and by my name and using my relatives picture in that id i want to request you to please block or delet all ids khushal with single l and mansoor.
false charge
My husband received credit card bill and found several transactions to facebook. My husband doesn't have a facebook account, and i never purchase anything through facebook. We were on vacation on the day the transactions took place, the credit card was in his wallet so if wasn't our children. We think that it was someone at one of the places we made reservations,. My husband called the credit card company who gave us a number to facebook. Which he called and got recording to go on a web site which wasn't working. Surely there is someway that facebook could trace who made these purchases.
Facebook froze my account my daughter set up fopr me. They said I was hacked. She put in wrong Birth date and I can not get logged into it again. I've tried emails to facebook to no avail. You CAN NOT get in touch with them. I created new account and want the one they froze closed.
someone hacked my facebook account and then used my debit card which is kept on file and purchased credits.
had $ 1 taken out of my bank off my debit card on 31st of march did not do this
eroneous charges
This has just happend to me this morning.. I checked my account and was charged over a hundred dollers for some # I have never heard of.. And I have been reading all kinds of blogs about the same thing happening to people everywhere over the last few months.. We all need to get on the same bog page and file a god damn lawsuite against them!
The complaint has been investigated and resolved to the customer’s satisfaction.
Same thing here but I don’t even have a face book someone charged my debit card for 51.84 dollars I called my bank and they said I purchased something from Facebook I told them I don’t even own a Facebook they canceled my card and sending me a new one if this happens again I am definitely going to a lawyer and seeing what I can do about these fraudulent charges and how they help they got my debit card information!
plz give me how we upload a fb gif on timeskine
Did the same to me, unauthorised charges to credit card, four in two day, amounts up to 327.57 total over $600.00. Someone needs to spend time behind bars.
Andre Lalonde
Brighton, On. CA
i have had four charges to my debit card that i filed a fraud charge for with my bank. two $54+, one $27 and one $162+. needless to say most people, including myself, cannot afford for these kinds of payments to be taken from their accounts. due to this, my debit card has been cancelled and it will be two weeks before i receive my new one, had to go to the bank (which is in a neighboring town) to file the paperwork and am extremely upset by this situation. looks to me like this is a very serious situation for many people. hope everyone gets their accounts fixed and whoever or whatever is creating this situation is taken care of. i do like my facebook account to keep in touch with friends, play games and keep up with my community. would hate to have to close my account completely.
The same thing happened to me too. There were 8 separate charges, each in the amount of $10.10. I disputed the charges with my bank, but there's no way to contact FB to find out what has happened. I never bought anything from Face Book and they should not have my CC information.
I just got my bank statement today, and I was dumbfounded when I read of a withdrawal that I had NO KNOWLEDGE of, and MY BANK OF AMERICA paid it to, Facebook.Com*lpap322ss www.fb.me/cc CA at the tune of $50.00 for 100 energy refill... What ever that is? I would like to know how they got my debit card #? I did not order this.. Never have I ordered anything FROM FACEBOOK. One time ordered on e bay and payed threw PayPal that's all nothing more.. I'll never see my $50.00 dollars I'll bet...I'm huggmugg here in Clovis, Ca.
I was shocked when i checked my account WWW.FB.ME/CCFACEBOOK.COM have acess illegally to my debit
mastercard without my authority or my knowledge on 10th December this year, bill my card 128.91€, 42.98€ on 13rd December, twiice 17.19€ on the same day, then twiice 17.31€ the next day 14th December. I just want to know how this is possible and if someone can help me to get my money back. Please help me. I'm from Paris
I am LIVID I was not able to pay for my car insurance and reregister my car. when I went to the DMV I was just going to pay and My card was denied! WTH! Does anyone have any updates on this? As I look now I have a bunch of charges from facebook, mostly $1 here and $3 there. STRANGE ! I do not have any receipt in email. When I look in my account page on facebook. There is not record that I have ever bought anything from Facebook.
SOMEONE HAS TO FIGURE THIS OUT!
i had same in Russia. i need to know who did it. if somebody knows how to find out?
Same here (UK)! Unauthorised charges!
Why can't Facebook provide a proper check before charging people?!
Unsanitary eating conditions
Look at the website and look at the kitchen and the person not wearing shoes and the stuff on her face in the kitchen where they cook. How disgusting.
The complaint has been investigated and resolved to the customer’s satisfaction.
The bar was closed it rained out and everyone brought there stuff in here from the cook out to put it away guess they wasn't here to see or help work thats the people that complain
I have noticed on my bank statement that facebook has been withdrawing money from my checking account since april 2
I have noticed on my bank statement that facebook has been withdrawing money from my checking account since april 2, in various amounts. the most resent amount was $100.65 on the april 5th. the grand total so far is $340.60. I never authorized any charges on my debit card nor would i ever have my debit/ credit cards linked to facebook. I would greatly...
Read full review of Facebook and 5 commentsdouble billing for game credits
3 or 4 times in the past 2 months facebook has double billed my bank acct useing the same com# for game points i like to play the games and spend alot of money but if they keep riping me off im done with them i cant find any way to contact facebook but i would like to eather have the credits or my money back ( [protected]@yahoo.com ) [protected]
The complaint has been investigated and resolved to the customer’s satisfaction.
I also noticed double charges on Facebook for Candy Crush tokens. FaceBook blew me off and said they combined charges... They closed my complaint without talking ot me. Well that is baloney. I am going to contact the Attorney General. Those people are getting too big for their britches.
I can not reach you all i was charged 4.60 11 times for 2 set of lives it is only 90 cents per set i would like to have my money back in my account
Feb. 4 2013 cglitsch1905 @comcast.net
I was overcharged on my last purchase of facebook credits. I was charged 50.00 and received 260 credits. Will you please check and correct this matter?
Thank You, Bunni Brislane
I was overcharged on my last purchase of facebook credits. I was charged 50.00 and received 260 credits. Will you please check your records?
I also have been scammed by Facebook I was charged $100.00 for 250 Farm Ville $ when it should only been $39.99 charge I have contacted you several times but no reply
even though you say on your phone message that you will let me know why within the next day.
Well it has been a week and no answer yet. No wonder we get upset with Face book May you need to hire more people that know what they are doing.
I am a very upset customer
charges to credit card
I purchased a $20.00 Farmville Zynga games card and was entering it into the computer to receive my Farmville cash and the had one of my credit cards all the information needed to charge something. I did not check the place where it says to apply to a credit card I checked "other" to use the game card I had purchased even entered the pin number but they charged it to my credit card which was not authorized to be used let alone kept on file. I had no idea that information was in a file. I DO NOT leave credit info with any company. I give it out each time. I need you to call my bank Kern Schools Federal Credit Union at [protected] and have them reverse the charges and contact me at [protected] for the Game Card Pin Number. This needs to be done yesterday (immediately Please) I would appreciate you assistance and cooperation with this matter. Sincerely Laurie J. Hardin
The complaint has been investigated and resolved to the customer’s satisfaction.
i purchase zynga poker chips dec 24 2012 for my wife ccharlotta@ymail.com on master card scrossensr@ymail.com idid not get chips or my money back the order id [protected].00 facebook dispute this purchase i need help with this i talk to facebook one time she said she back to me did not [protected] ty
Scammed Designer
A story about customers who bully and try to put you down. Then take your money and run.
Louis Travieso,
I'm going to have to tell a story of a lying cheat cyber bully who is out to ruin the reputation of a quality graphic artist. In this report you're going to find out the true hatred that inside this human being and if you keep supplying him with money or having him take money from people, it's only going to become worste. We need to stop cyber bullies in their tracks.
A few weeks ago, Louis purchased his first logo design from for a cleaning business. It was for a client of his. However he said that it was for himself, but I found out otherwise when I had to stand up and fight.
He loved it. It was basically perfect on the first try and the next logo came in. We charged him a lower price for being a repeat client, to show him that I am not only a fair business man, but I really thought his business couldn't use the name because he didn't research before buying the logo. He told me only the business name for the logo and told me to be creative. I did come up with a few samples a few days late but as a repeat client I was hoping he would understand that I couldn't perform my duties when I was sick. He could have asked for a refund at any point but he did not and he waited for the logo. My website states there are no refunds once the graphic has been sent. Anytime before that, they may get their money back. We work until the client is happy. I delivered the samples to this client and when he saw them, he emailed me with the sickest thing I have ever read.
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Email 1:
Jeremy, I truly believe that some blind Jerry's Kids could have ### out a better product. Do yourself a favor and lay off the weed and COD video games and pay more attention to your business..especially if you want a tattoo parlor. Moreover, I would be scared for your to free hand a design on anyone after seeing the kindergarten crayola spin and color amateur ### your sent me. Just close shop and don't bother anymore.
Your time management is garbage...you need some structure and purpose to your life and need to better understand your clients. If you worked for me and I didn't chop on this graphic, I would fire both of us and close out the biz since this is pound for pound ###.
PS: I guess I get what I pay for and it truly shows...
Enough of my venting...just close your business down.
FAIL
Louis Travieso
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My response:
Is there a reason to even go off on me? How about you gave me no information. Simple as that. Don't blame me for that. I don't appreciate you swearing at me and I'm not threatening you but I'm warning you that I will not tolerate it.
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Email 2:
You should tolerate it and furthermore should quit. This mickey mouse ### is unacceptable and you lying to me for the past 5 days is outright ridcilous. Take your sorry ### back to graphics school (if you have any) and just soak it in since your skills are novice at best. Did I mention I compared you to a ###. FAIL!
Louis Travieso
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My Response:
There is no reason to act this way. You can swear at me all day long. You are very childish and immature and I Feel sorry for you. I wish you the best and I certainly know you are going to need. Good luck to you.
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Email 3:
Hey [censored], why don't you do yourself and SHUT THE f*** UP! Your garbage clip art you sent me highlights that ###s are not creative and apparently are not capable of time management either. I pity your ability and future since you are as talented as hellen keller. I will continue to make fun of ###s like yourself and spread the word why dumb ### like you have no business running a company at all! You pathetic piece of ###!
Louis Travieso
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My Response:
Once again I will have to say I truly feel sorry for you. You continue to show me your lack of intelligence and your lack of dealing with people. I feel sorry that you have such hatred for handicapped people. I don't know what else to say but, I will say that you are becoming annoying and if you keep it up, you will be sorry.
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I did some research and I found out that this is my competition, he was reselling my artwork at a much higher price and his client didn't like it, so he went off on me. Now being competitive is one thing, but to go as low as to do something like this. It's not right and alot of us graphic designers get treated like crap, especially by other designers. We are people too. We are real artists. We are NOT clipart designers like most are.
A Week later he files a chargeback. This is what I have to say to those people who are ripping off hard working americans. We're not going to take it anymore! We have united and we will do everything in our power to stop these cyber bullies and scam artists from taking money from us! This is how we eat and survive.
The complaint has been investigated and resolved to the customer’s satisfaction.
This posting is completly false and should be removed. In no way shape or form did I as a person ever make such hateful comments. This post is nothing more than a novice graphic designer who his upset and mad that a client called him out for being late (2 weeks) and providing faulty work.
severe technical issues
There has been so many technical issues, my 3 Zynga Games via Facebook has been effectively shut down. All of a sudden, all 3 games started to play/act like "Promotional Games". Zynga has tried to blame my internet Browser/computer. I am not the only one! But have decided to complain.
a. Frontier: after it has been moved over to "Pioneer Trail", there is a new pop-up. It cannot be elimitated, and takes up 95% of the screen. If one ignores the pop-up, one can play in the 1 1/2 inch border around the screen!
Before that, many a problems during the last 2 weeks approx.
b. Farmville: I can no longer access this game from Facebook! A friend of mine was trying to help me out, and suggested I see if the problems occur at Zynga's New Sight www.farmville.com... Since I was in there "once" with no issues at all, it is now not possible to obtain my game from Facebook.
c. Cafe World: Can't send gifts or requests to my neighbors. The game very very frequently freezes up! Effectively other than cooking, redecorating: can't do anything. Visiting Neighbors possible, but will more frequently freeze the computer.
Within 4 days I have effectively lost all of my main games! Isn't Zynga on a contract and things haven't worked out "yet"?
The complaint has been investigated and resolved to the customer’s satisfaction.
since it is not EVERYONE that has the issue, it has to be something with compatibility or the like. my girlfriend plays frontier/oregon trail on a daily basis. never had an issue.
Facebook Reviews 0
If you represent Facebook, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Facebook
The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.
In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.
Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.
Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
1. Log in or create an account: Ensure you're logged in to your ComplaintsBoard.com account. If you don't have an account, please register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to open the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:
- The specific problem you faced with your Facebook account or service.
- Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
- The exact nature of the issue, with as many details as possible.
- Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
- The company's response or lack thereof.
- How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.
8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Facebook on ComplaintsBoard.com.
9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.
Overview of Facebook complaint handling
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Facebook Contacts
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Facebook phone numbers+1 (650) 543-4800+1 (650) 543-4800Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
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Facebook address1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
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Facebook social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 28, 2024
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