Menu
For Business Write a review File a complaint
Facebook Customer Service Phone, Email, Contacts

Facebook
Reviews and Complaints

www.facebook.com

Learn how the rating is calculated

4.3 24 Reviews 1396 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Facebook Complaints 1396

ComplaintsBoard
P
2:27 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was playing the game of candy crush saga and clicked on checking out how much it was going to cost to buy more time to play and it went straight to saying thank you for buying on two diff times on the same game. I did not authorize any payment nor did I click on any amount to be to be taken out of my account on the 1-26 or on 1-27 of 2013. Respond at earliest convenience. [protected]@yahoo.com

Read full review of Facebook and 318 comments
ComplaintsBoard
S
2:12 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook complain of my fake id of my facebook

Sir, Lokesh Thakre has made a facebook profile with my name [censored]al Gautam using my original picture and my details and is continuously adding my friends and Relative. That person has subscribed to many peoples whom i know... he is used to blackmailing me .. I want you to please find it out as i am worried that that person is upto something bad... He is abusing me always & misuse my photo or do something or anything which may not be good for me... "http://www.facebook.com/shital.gautam.52" this is the i.d i am talking about.and his Name is Lokesh Thakre and his id is "http://www.facebook.com/lokesh.thakre.796" he has created my fake id. my correct Facebook Id is "http://www.facebook.com/shital.gautam.16" which is created by me earlier. please take corrective measures. I have reported it as fake id on facebook itself but no measure has been taken as of now... please give me immediate response and block these "http://www.facebook.com/shital.gautam.52" id.and his id "http://www.facebook.com/lokesh.thakre.796" Name Lokesh Thakre also Please do that asap! Else it can be very dangerous for me!

Sir I have allready lodge a compaint but still that id is active my compaint no is 44782.

Sir Please Do needfull...

Read full review of Facebook
View 0 more photos
Hide full review
ComplaintsBoard
M
7:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

When you visit this page. It looks innocent. A page that's supposed to help animals. However the page admin Anita Sworensen has allowed it to be a hate page. The most recent comments where removed because they attacked a local animal shelter and its volunteers. She sounded off because a contributor to her page was denied a dog. Yet she makes comments to be...

Read full review of Facebook and 11 comments
ComplaintsBoard
M
2:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Hate attacks on animal shelter by owner.

The owner of this company continues to throw venom at the local animal shelter and its volunteers. She is in a dog bakery business for money. She has no regard for the animals at the local shelter. Apparently a friend of hers wanted to adopt a dog and there application was denied. Because of this the shelter is dysfunctional for making a denial in the best interestes of a Dog. She attacked on FB the shelter, it's volunteers, and the animals. The shelter is run solely on donations from the community. No one should be supporting this business and its hate. It was so bad Facebook removed her comments.

Read full review of Facebook and 3 comments
Hide full review
3 comments
Add a comment
B
B
Bfree91
US
Aug 23, 2016 2:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I saw screen shots of this business owners heated comments about a local animal shelter on the net. . It's sick! She used to support this shelter. Now she supports another shelter in another city. She is in a animal business and could care less about this shelters animals. I have friends that volunteer there. They are not happy. Plus she was attacking a volunteer that denied a dog adoption. I know the comments she made where removed by FB because they where so horrible. God bless the workers at animal shelters. Word of mouth will get around. I know my friends and family won't be buying from her. We support the local shelter and all it does.

S
S
Saukvalleynews
Sterling, US
Feb 03, 2013 11:16 pm EST

Tuff Dog Bakery is sponsoring a Easter Egg Hunt with a local shelter on the list of sponsors that she dearly hates. Perhaps Vickie is trying to do damage control. Anyone have any thoughts on this? Contact me.

B
B
Bfree91
US
Jan 21, 2013 1:15 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I saw screen shots of what this person said. It's sick! Attacking a volunteer of a shelter who is doing what's best for an animal.

ComplaintsBoard
J
9:09 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook Fraud Alert

Ashley Carter started a webpage on facebook called "Eden's Little Cuties Revamped" where she offers to make pageant dresses fairly inexpensive. She will ask you to pay via Paypal but as a "personal gift", this makes it impossible to get your money back from Paypal when you finally realize that you have been ripped off. IF you do pay as "services, goods" then make sure that you are aware of your 45 day mark to file a claim because Ashley will give you many excuses as to why your dress isn't ready until that 45 day mark has passed and then she will STOP responding to you altogether. Ashley's favorite excuse is "My rhinestones haven't come in yet"...LOL. She finally shut down her FB page, Eden's Little Cuties, but I'm sure she will pop back up as another name and continue stealing other people's hard-earned money. BEWARE OF ASHLEY CARTER, SHE DOES MULTIPLE CONTESTS FOR LIKE $12 EACH FOR THE FIRST 10 PEOPLE THAT COMMENT, THEN SHE TAKES YOUR MONEY AND YOU GET NOTHING.

Read full review of Facebook and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
S
S
ss102988
Texarkana, US
Jan 15, 2013 4:31 pm EST

I bought a dress back in act and was supposed to have it by the end of nov- I paid a rush order fee and everything- I kept getting the run around that they were waiting on stones but it would be ready in time and so forth til 5 days before the pageant I needed it for! I finally got it 2 weeks late! it was 2 sizes to big and didn't come with the bow or socks as promised! I got to looking on the internet and the EXACXT same pics she had on her fb are on a pageant dress website in china where you can have them ordered! she was ordering these from that website then claiming they were custom made! I also ordered several of the little gifts as they were stating abouve- one was a natural dress I was told that shipped 3 weeks after I bought. well that someone how got lost in the mail but I was never given a tracking number- I also ordered a Christmas outfit that was supposed to be in a month before Christmas-I got it 3 days before Christmas so we didn't even get to really wear it! theres also another pageant dress I ordered, and about 3 other smaller outfits ive ordered AND PAID FOR that I never received. weve been lied to time and time again. ive been told stones were lost, her assistant lost tracking numbers, her assistant had the oufits shipped to one of her customers instead of her and she was waiting on that customer to send product back. ive sent several requests for my money back and I don't get any responses. its nothing but a scam!

B
B
biffedmama
US
Jan 15, 2013 4:16 pm EST

No, it is NOT lies! I, too, have been scammed by Ashley Carter! I bought over $160 worth of clothes and NEVER got ANY of them! I ordered a cupcake dress the first of Nov and NEVER received it as promised! I was told that my orders were shipped! I never received any of my orders and when I asked for a refund she suddenly couldn't get on the internet or answer messages bit could post on her personal page..hmmmm...So, you tell me who LIES! Them she had a " friend " post on her fb account that she couldn't get on the internet and was having problems finding stones. Funny thing is, her friend had the same ip address as her...hmmmm Then she closed down her fb page ...I have not seen any of my orders or gotten any of my money back nor have ANY of my emails, calls or texts been returned! So, yeah, Im just a little upset!

T
T
Truther
Bermingham, US
Jan 12, 2013 11:42 pm EST

Lies. She did have some stone order issues and she posted it on her page several times to let everyone know. Also she has told me the store is just temp. Closed until she can get caught up not deleted. She has answer all my emails as well as emails of other people I have talked to. It's a small business and everyOne has problems sometimes. She promises that she is making it right an I believe her she even sent me a dress to use that she had until she can complete my order. Her prices are very reasonable and the dress I have is good quality. Yes it is taking a long time but for the price and the quality it's worth the wait.

ComplaintsBoard
R
8:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Slander

My girlfriend had her taxes done at Premier tax advantage. She went into Premier Tax advantage to pick her completed taxes up, and the employee known as Karrie Bates-Dickert asked my girlfriend if she knew me ( I am not a customer of this business), My friend replied that she did. The employee then went on to slander me and state that I, have been having "affairs with two different men, behind my boyfriends back" that I "became pregnant" and had "abortions" as a result of these FALSE affairs. Karrie then went on to call me a "[censored]" and a "slut" and other defaming statements. This employee made completely FALSE statements about me while at her job at Premier tax advantage. This is horrifying and brings to mind this individual is trusted with confidential financial information, if slander and defamation is going on in the place of business, how can Karrie OR Premier tax advantage be trusted with sensitive confidential information? This is the way the owner and employees conduct themselves? By slandering and defaming their public?! I have contacted the local police department, the BBB and a lawyer on this matter. I called the owner Mary Bell Ashley and she still employs Karrie Bates Dickert to this day. I have researched the credentials of Mary Bell Ashley and Karrie Bates Dickert and they hold no certificates with the ICAO, CMA or CGA.

Read full review of Facebook
Hide full review
ComplaintsBoard
T
10:09 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook unauthorized charges on my debit card

my debit card was charged 3 charges of $51.03 1 charge of $10.21 and 2 charges of $1.33 none of these charges were authorized by me and i would like my money refunded back to me as soon as possible all these charges were made on 12-12-12 i have already made my bank aware of this fraud and that my account has been hacked. please contact me [protected] Twuna Jackson

Read full review of Facebook
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
R
7:10 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Facebook ripping players off

Qbet Casino is a rip off. Don't play on their site on facebook unless it is on their credits. If you buy products on their site to earn credits they suddenly make their games so tight you can't win anything. Don't waste your money. It isn't worth it.

Read full review of Facebook and 3 comments
Hide full review
3 comments
Add a comment
K
K
kathy trimble
US
Jan 07, 2020 4:31 pm EST

I cannot play bingo on qbet casino can you tell me why/

M
M
Madeline Martinez
US
Feb 16, 2017 9:44 pm EST

I'm able to get to my account I have not been able to play video poker for months now every time I call Facebook they tell me I have to pay $100 because my account has been hacked please help me retrieve my account thank you I miss playing PLEASE contact me asap

C
C
christine kelleher
bklyn, US
Sep 11, 2013 4:02 pm EDT

I can't connect to qbet casino(London crime)my credits are high but they keep restarting me at 200m.could someone please fix this?

ComplaintsBoard
A
9:17 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook I cant open my facebook account

respected
sir,
i have to informed that sir my self mohammad ashraf ahmad, i have been use facebook account since 6 month, this is very nice messenger to make new friend nd also i found my old friend on facebook, i was using the facility of this service, but sir last some days i try to open my account, i wrote my facebook id nd also password correct but some security check is coming nd then i cant open my account, i dont want any security check because this id is only i m using no body know my id nd password so plz i dont want any security check nd plz make my id before like that nd normally i can open my id plz,
facebook id - [protected]@yahoo.in

Read full review of Facebook and 11 comments
View 0 more photos
Hide full review
11 comments
Add a comment
D
D
dionacrowder6742@gmail.com
US
Jan 10, 2017 8:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

i want back into my account.

D
D
dionacrowder6742@gmail.com
US
Jan 10, 2017 8:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

i cant get into my facebook or my pictures . ive been on facebook for years.please help me.

D
D
dionacrowder6742@gmail.com
US
Jan 10, 2017 8:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

i cant get my facebook to open up and i lost everything somehow its dionacrowder6742@gmail.com

G
G
Gaurav Biyani
IN
Jun 03, 2016 8:27 am EDT

why my home page is not opening in my face book accout.i have made my accout in hope that i can chat with my friends, but it is not like that.because of this i will not make use of face book and will also tell to my friends that the facebook is not as we think.i am trying to open my account from been late time.i have 3 accounts of facebook.the three of them have same problem so i did'nt like this facebook.so please try to solve my problem.
My face book accounts are-1}Biyani_gaurav8815@yahoo.com
2}Gauravbiyani8815@gmail.com
3}biyanigaurav@yahoo.com

M
M
Myira Smith
US
Jan 08, 2016 11:53 am EST

I just made a another fb page Christmas and I never logged out bcuz I thought it would be needing to b security checked I have a kindle fire without a camara so I dunno how I'm gonna upload a picture of myself but I know all my info and would really like to get back.net on my fb page any solutions please and thanks

J
J
Jeff Blagg
US
Sep 19, 2015 11:45 am EDT

hi my name is jeff s blagg ive had my facebook account for a very longtime I no my name I no my password BUT YOU WONT LET ME IN ive tried for 20 min W.T.H

K
K
kirsten burton
NZ
Jun 03, 2016 8:27 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

hi im trying to go to other places on om page but it keeps poping ou with do i wont to navigate away from this page to go on to another one it say click ok to go to other page if not click cancel im geting sick of it it has just started on my facebook page just the other day and its pissing me off please get ride of it or you will lose me and heaps more if you need to contack me my email is krstnburton@gmail.com or [protected]

from kirsten burton ps get it sorted asap

S
S
shakir.ajmeri
KW
Aug 25, 2012 3:41 am EDT

i have account in face book but last many day i cant open my face book account because of security checking i forget the confirmation no from face book Nd NOW that security checking want my confirmation no for open my face book account so i cant open my face book so there is one option is there reseNd confirmation code Nd m.no so i click reseNd code many time since many days but they r not seNding code to me Nd i cant open my face book.
and my facebook id is ajmeri.shakir@yahoo.com

I
I
i cant open my facebook account
KW
Sep 03, 2012 1:42 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

i was useing facebook last 2 month.my id facebook is ajmerishakir@ymail.com, but last 1 month i cant open my facebook account.that have my very closed freind i cant open my account so i cant meet them so plz do some thing nd start my account again i dont want any security warrning becase i m trying to open my account some verification security is comeing nd after i cant do any thing i dont want bany security plz start my ajmerishakir@ymail.com facebook account normaly plz i request to u plz start my account normaly before i open like that.

M
M
mano bili
PK
Sep 21, 2013 7:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

mera acunt nai open ho raha jb mh login krti hun to bo khty hain ur pzwrd ez incorrct ab ap btaon mh kya karunp

ComplaintsBoard
T
9:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook worst apartment

Kantara Investment is a greedy and selfish management. Repair and maintenance almost non-exist. Carpets are not cleaned since months. On site staff is rude and arrogant. Please have a deep look and talk with existing tenants.

Read full review of Facebook
Hide full review
ComplaintsBoard
T
9:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook worst apartment

Kantara Investment is a greedy and selfish management. Repair and maintenance almost non-exist. Carpets are not cleaned since months. On site staff is rude and arrogant. Please have a deep look and talk with existing tenants.
http://www.facebook.com/residents.collegeway

Read full review of Facebook and 1 comment
Update by 2375 The collegeway
Nov 15, 2012 8:52 pm EST

wrong decision

Hide full review
1 comment
Add a comment
L
L
ladyandi
Mississauga, CA
Jun 18, 2015 4:08 pm EDT

We have been living here for years and i don't know why... the management is terrible. They don't keep up with work orders or follow up on the ones that they do get to. Then they are just plain rude. We never try to be rude to them but they always try to blame the tenant for everything that happens in their homes. Situations can be handled in a much nicer and calmer attitude. Its just hard to even talk to them.
I'm sure they have their own reasons for being rude but we are all people and should be treated with respect...
I would definitely like to see a bit much respect and better service from them. Even simple writing letter to tenants that need work done in their apartments.. management could give specific instructions on what to do or not to do.

ComplaintsBoard
J
11:30 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook unauthorized $7.00 charge on oct. 11,2012

In checking my online balance-I see a $-7.00 charge unauthorized on Oct. 11-I have no recollection of making that charge. I am in their coin switch for fvc program-did not need to make a purchase. They gave a number-[protected] saying that and give this website to make complaint. My name is Judy Aultman-I want my $7.00 back if they can't explain the charge and who authorized it. Thank you. My # is [protected]-Charge was made by facebook. I would appreciate any assistance I might have in this matter. If they will take $7-without permission-I am disturbed that they would venture to take any amount which would cause great problems for them from me. Thank you

Read full review of Facebook and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
DIRM74
DIRM74
Albuquerque, US
Oct 14, 2012 7:44 pm EDT

shutup brenda you stupid hussey

ComplaintsBoard
S
3:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook unauthorized payment thru paypal

On Sept. 14th, 2012, I made a small purchase of $2.20 while playing a game on Facebook. It was Solitaire Blitz and it was a Popcap game. I made this purchase with Paypal. I received an email on the same day saying that I made a payment to a Kelly Hale for $350 and to withdrawn every month starting Sept. 14th. I know that it happened as a result of the small purchase. I was informed by Paypal to contact my bank and put a stop payment thru for the $350. at a cost to me. It actually tried to go thru the following week (Sept. 14th was a Friday). Paypal said they are investigating this very serious breach of my account, but as of yet nothing has been done.

Read full review of Facebook
Hide full review
ComplaintsBoard
M
9:08 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook putting nudity on girl friends hom page

my friend is name malinda jones her e-mail is [protected]@yahoo.com she been getting nudity on her page we want it off and fix all the other problems she is having we like it to be done quicvkly thank very much.

Read full review of Facebook
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
H
7:11 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook delete fake facebook account

respcted sir,
my cousin is facing a problem with fake facebook account. someone created a facebook account by the name & details of my cousin. they are sending messages as her. for that she has a problem. we are requesting to delete that account.
Account Details:
acc. name: teena mounikaraj (http://www.facebook.com/profile.php?id=100004256257857)
Date of Birth mentioned in that account: 16-08-1995
college name mentioned in that account: Narayana Junior College, Tirupati.
That account was created on 26-08-2012.
sir we are kindly requesting you to delete that account as soon as possible..

Read full review of Facebook
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
4:35 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook hackers

My facebook account has been hacked by someone 3 days ago. He sent messages to my friends asking for money using my name. Some have sent money to him! I have reported that to facebook and also to the police, but they still haven't blocked that hacked account and the hacker is going on his work! All my personal photos, my children's, my friends' and my personal data is still in his hands. I have sent twits to facebook also, but nothing changed. I am very anxious and restless about this situation. Facebook must be 'fakebook' with no security and with no respect to human rights!

Read full review of Facebook and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
P
P
PoohsUnhappy
Ringgold, US
Nov 12, 2010 12:20 pm EST

My friend on facebook web site was taken over by hackers. They are sending emails to all on her email address so that we think they are from her when they are not. This group is trying to get your pw saying they are with obama the presidents group and want to give you money because you were on the computer of a fraudulent person who they cought. One of the people is using johnagent40@aol.com . I sent this info to facebook yet they didn't respond! So they do not care for our safety and I am going to close my Facebook account if they haven't contactedme within the next 2 days.

L
L
lavan24
IN
Sep 27, 2012 12:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

SIR SOME ONE IS HAKED FOR MY ACCOUNT PLZ CHEK AND SALOVE MY PROBLIMS

P
P
pobarjenkins
Minneapolis, US
Nov 12, 2010 4:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

If they are asking for your password then they are not hackers.

ComplaintsBoard
J
2:21 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook money taken out of my account on my card

I have a charge on my bank statement from facebook.com ucz7422AL WWW. FB> ME> CC CA for 48 dollars. I don't know why it was taken out . My email address is [protected]@hotmail.com. My name is Janet Mitchell. I need to know why and who took this out of my account without my permisssion. To me 48 dollars is alot of money. I live on a very limited income.

Read full review of Facebook and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
K
K
Kayla25
Prestonsburg, US
Aug 23, 2013 8:39 pm EDT

I had 350 dollars taken out of my account. I would like to know how to get this back I did not authorize this. I want my money back Now! You can contact me at [protected]

J
J
Janet M Jackson
Vernal, US
Apr 20, 2013 8:20 am EDT

I checked my online bank statement today 4/19/2013 and on 4/01/2013 there was a charge for 79.90 taken out of my account .Neither me or my husband had authorized this withdrawal I want this money put back in my account now I will have my bank check this out for fraud

ComplaintsBoard
N
2:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook mistake in chargin $200-00 on my credit card

press a bottom next i know charge $200 from my credit card, it was so fast, find out seconds after went to my website in my credit card acc, dnt have idea whats d product, INF:FacebookCom.Credit [protected], Category-Bussness Services, Amount-200

Read full review of Facebook and 13 comments
Hide full review
13 comments
Add a comment
V
V
venus brown
saint albans ny, US
Jan 21, 2014 9:49 am EST

I WOULD LIKE TO KNOW WHY FACEBOOKS TAKE OUT 200.oo dollars out no my credit card when I don't not tell then to do that and I would like that put back on my card and my name is venus brown and you call me back [protected] thank you very much

ivette leon
ivette leon
PR
Jun 10, 2013 6:45 pm EDT

ok my son used my credit card and made something for 80.51 dollars I did not authorize thse card...I want my money back immediately he used my master card #[protected] no le di en ningun momento autorizacion solo tiene 4 anos y el estaba jugando y sin saber lo q hacia pago favor quiero mi dinero para tras en mi cuenta d master card por favor cualquier pregunta llamar a [protected] ya lo reporte a la tarjeta y el pago esta bloqueado ok my name is ivette leon

J
J
JanetteMcCormack
Tujunga, US
Jan 04, 2013 6:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

$90.00 taken out of my account. I did not authorize. I want my money back. I will never buy anything from here again. It has happened before and I let it go because I was humiliated. I will not let it go this time. Does anyone know how to reach these crooks? JanetteMcCormack@aol.com

D
D
Danielle Cook
Brookville, US
Dec 10, 2012 3:39 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

My son used my credit card and made two $50.00 payments on Dec. 6th or 7th, 2012.
I did not authorize these and he is not allowed to use my computer or credit cards any more. I want these charges removed immediately. My face book account is resqrx85 and flipper is my password. He used my citibank card #[protected]. I want this taken care of immediately. I am disabled and have seizures on computers if I'm on them very long.

F
F
floyd94
Spring, US
Dec 03, 2012 11:16 am EST
Verified customer This complaint was posted by a verified customer. Learn more

i would like to get my $200.00 back and we did not charge anything on facebook [protected] and we need food in our house and yall did not get our permission at all to take our money at all please call befor 2:00 pm and talk to my wife cheri.

M
M
micha27
Spring, US
Dec 03, 2012 8:26 am EST

yall took $200.00 out of our master card with out our knowledge and we did not buy or play games on facebook and would like our money bank in our account michael and cheri henderson [protected] and i will keep on being on facebook,
pleace put the money back $200, 00 back in our account today.

cheri henderson

M
M
Mark Jefferson
Stafford, US
Nov 27, 2012 7:39 am EST

I was just made aware of some charges that was posted to my bank account from face book that I did not do I need for someone to contact me [protected] to resolve this matter immediately or will be pursuing an attorney to get it resolved

A
A
Amanda Putman McBay
Hartselle, US
Nov 02, 2012 9:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

My facebook account has been hijacked. I have a $200 charge on my credit card for facebook credits that I did not purchase. My password has been changed, so I can't even log back into facebook. I would like to have my $200 back, please

C
C
candy12
montreal, CA
Oct 30, 2012 6:56 am EDT

phone number is [protected] tyvm loraine also i can t get back into facebook second message im sending today ty

C
C
candy12
montreal, CA
Oct 30, 2012 6:54 am EDT

ty you took 126.00 for my credit card i would like a refund please it was done on facebook. was a mistake.if you could contact me please

ComplaintsBoard
V
9:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Facebook lottry winning

i got a mail that ur winning a lottery from facebook payment department which is of 500000 usd.i got several mails from that.how can i conform that is true or not.

Read full review of Facebook and 3 comments
Hide full review
3 comments
Add a comment
R
R
Reply Team
Skelmersdale, GB
Nov 29, 2012 4:48 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello

Send your Full Name, Address, Telephone Number and Winning Message you recieved to the surveillance unit on:

surveillance.teamunit@gmail.com

so as to enable them ascertain if you really won the Lottery and give you true information
on how your winnings can be Collected.
You Will also be Informed if the Winning Message you Recieved is a Fraud Notification

Reply Team

G
G
glaze
Sylvania, US
Nov 19, 2012 11:23 am EST

I hope this is not a scam.

I
I
Izzy M.
Saint John, CA
Aug 08, 2012 9:34 pm EDT

It's not. Any time anyone ever says they want to give you free money, it's a scam. ALWAYS.

ComplaintsBoard
W
9:23 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Facebook using my name without authorization

My name is Willy Rivera, and someone is using my name in face book and has an Id as willy dodong Rivera. That is not me. so I am respectfully requesting to delete that account please as soon as possible. I believe this person with this e mail address in creating this scheme [protected]@GMAIL.COM. So please verify that. and delete willy dodong Rivera, because is not me. If face book has any question, please don´thesitatee to write me at [protected]@LIVE.COM.
Your attention to this matter is greatly appreciated

With kind regards, I am
Willy Rivera

Read full review of Facebook
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Facebook Reviews 0

Looks like Facebook has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Facebook, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Facebook

Screenshot Facebook
Facebook is a widely recognized social networking platform that allows users to connect and share with family and friends online. Originally created for college students, Facebook was founded by Mark Zuckerberg and has since become available to anyone over the age of 13 with a valid email address.

The platform's core services include the ability to create a personal profile, add other users as friends, post text and photo updates, send messages, and receive notifications when others update their profiles or interact with posts. Facebook also offers a live video streaming feature, the ability to create and join groups based on various interests, and the option to create and promote events.

In addition to its social networking capabilities, Facebook provides a marketplace for buying and selling goods locally, as well as a gaming platform that can be accessed within the site. Businesses and creators can set up Pages to connect with their audience, run targeted advertisements, and gain insights through Facebook's analytics tools.

Over the years, Facebook has expanded its product offerings to include other services such as Messenger, a standalone messaging app, and has acquired other companies like Instagram, a photo and video sharing platform, and WhatsApp, an encrypted messaging service.

Facebook's services are accessible via web browsers or through its mobile app, available on various smartphone and tablet devices. The platform aims to facilitate communication and content sharing among its vast user base, which spans across a diverse, global audience.
How to file a complaint about Facebook?

1. Log in or create an account: Ensure you're logged in to your ComplaintsBoard.com account. If you don't have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to open the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Facebook. Make it specific and clear, such as "Unauthorized Account Deletion by Facebook" or "Facebook Ad Billing Dispute".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as:

  • The specific problem you faced with your Facebook account or service.
  • Any relevant transactions, including dates and financial details, but omit sensitive personal financial information.
  • The exact nature of the issue, with as many details as possible.
  • Steps you've taken to resolve the issue with Facebook, including any communication with their support team.
  • The company's response or lack thereof.
  • How this issue has personally affected you, such as lost business opportunities, stress, or privacy concerns.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as screenshots, emails, or receipts. Do not include sensitive personal information like social security numbers or credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Facebook, whether it's a refund, account restoration, or an apology.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is understandable and that all facts are correct to the best of your knowledge.

8. Submission process: After reviewing your complaint, click the 'Submit' button to file your complaint against Facebook on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any responses or updates to your complaint. You may receive feedback from other users or from the company itself, so check back regularly to stay informed.

Overview of Facebook complaint handling

Facebook reviews first appeared on Complaints Board on Feb 15, 2009. The latest review Facebook Destroys Competition: Blocking the Largest Job Groups in Germany with a Combined Total of Over 950,000 Subscribers was posted on Nov 11, 2024. The latest complaint do not use dating app was resolved on Jul 18, 2023. Facebook has an average consumer rating of 1 stars from 7785 reviews. Facebook has resolved 133 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.3
15803 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Facebook Contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 77 77 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 176 176 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
  4. Facebook social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Facebook Category
Facebook is ranked 2 among 45 companies in the Websites category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.