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28/02/2020: Date of booking service for refrigerator repair.
Service Provider: Fasttech Services
Contact Person: Khalandar Baig
Mobile number: [protected]
Client Name: Kiran
Client Phone number: [protected]
Technician came to repair my refrigerator on 29/02/2020 and informed that compressor had gone and need replacement which will be done on 01/03/2020 (Sunday).
I paid advance of 2000 INR on 29th Feb to a technician named Asif
Technician Name: Asif
Mobile number: [protected]
Finally negotiated total cost of repair including labor charges to 6500 INR. They said they will give 1 year guarantee in their services and if any problem arise again then service will be done free of charge. And technician said I wont face any problem for minimum period of 4-5 years since complete repair of the refrigerator is done.
Finally Asif (technician) along with his one guy came with new compressor on 1st Mar 2020 and replaced the compressor. I made the Final payment of remaining 4500 through google pay on 1st Mar 2020 to Khalandar Baig
Mobile No: [protected]
Totally I have paid 6500 for the refrigerator repair and I'm already facing same issues from next day itself.
From 3rd March 2020 I started facing similar issues in my refrigerator (no cooling), I started calling to Khalandar and Asif(technician) they said they will come today and no one really came to sort the issue, I called again on 5th March nobody is picking call I'm not getting any support and they are not responding to my calls.
Desired Resolution: Full refund of the amount 6500 INR.
