Food Lion
Reviews and Complaints

I have been harasse on multiple occasions by employee name chalae mills she has used bad language towards me she keep asking me about my son emotional support dog everytime we come in the store I told her last week he was for my son disabilities and I could show her proof she told me no thanks however tonight in front of customers she confront me again about the dog she has been rude disrespectful manners towards me each time I come into the store tonight I told her I be contacting headquarters she told me she don't care I also contact her because I left my phone on counter of service desk she spoke with me on the phone and stated my phone wasn't there if it was she is the one who would have put it in the customer service draw well I knew it was there at foodlion so I went to the store ask her again about my phone and she said no it's not in the drawer she looked already while talking with her I had my son call my phone and it started to ring from the drawer in front of her where she was standing at customer service desk I requested her to open the drawer and there was my phone if this matter isn't handled to my satisfaction after I have made this complaint I will be going to the news and attorney to make a complaint by law my son is allowed to carry his dog anywhere he was very upset with her behavior towards us I want the to stop and a apology to my son and I please contact me at [protected] this enough.

My name is heather. I have been working at the food lion on Chester rd in Chester va for the past 3.5 years. I applied for the assistant customer service position at my store twice and have never received an interview. I also was promised full time by my store manager for a full time office position but I have never been full time on my pay stub. I also haven't received training for the Sunday morning lottery inventory count. I have been asking for the past year if someone would train me and it has never happened. Please help me. I want to be the best employee I can be and learn whatever I need but I need help getting my store on board to teach me.

I'm writing to let you all know I don't like how my daughter is being singled out by grace ( one of the managers) going to tell her that she can't not work cause she was sick and didn't bring her doctors note when that was in my room and I was at work. She have a note, then she discussing my daughter business to another employee in the store. It's plenty of people don't come to work on her shift just to go to parties and she don't say nothing. If you need more information just call me at([protected].

I went to your store in Kernersville on Main st to buy a Butterball Turkey and a a Ham at check out I was told I could not get sale price unless I spent 35.00 Dollars.
There is not a sign on your Butterball Turkeys that say this. I am very displeased
with this I later called your store and was told I did not need to spent the 35.00
amount please let your employees know what is on sale.

Dear Madam/Sir

This is Jane Shaddeau my sister worked here fulltime at the deli section she was a very hard worker person she even always showed up everytime the deli manager call her to work when she got her day off she been really dedicated to her job.. The store manager promoted her quick to fulltime job and assistant deli manager some of the employees get mad that she got the position even the costumer servce manager get mad at her that she always treat her bad her name is CNDY MOORE she always make sure that her day is miserable and always notice every little thing she does even though she just always work.. Oneday we pick her up at work she was crying one of the employee ask if she can work tomorrow my sister just told her to ask our manager if they gonna let u work and CNDY yell at her tell her that dont act like assitant manger because ur not in front of everybody that really embarrassed her. she should not act like that we came there really mad at her bcoz nobody deserve to be treated like that.. We also gonna complain on the labor board reagarding the situation they not even let them
give her a break i feel it have descrimination on the store and i cant tolerate that i hope this will give lesson to her that she should not treat anybody like that.. I know she used to work at foodlion by east little creek rd i asked one of the employees there she said she was a [censored] and they reported them too at the Human Resource i have no idea why food lion keeping her if she not get along to anybody please take action and dont ler her mistreat others my sister no longer employed because or her!

Complaining about customer service. On 10/15/2018 I inquired as to why "my wallet" didn't contain any of my earnings. Sent to research team. 10/22 I called again; nothing was done with my inquiry. 10/25 I called again and spoke with ms estelle goli. Still nothing done. Asked to speak to supervisor and told no one was available and was told they would call me back but was unsure about what day. What day? Give me a break. Your customer service is awful. Do something!

I am a current employee at FoodLion and I am constantly being harassed by a strange customer that only comes inside the store when he either sees my truck outside in the parking lot or when I am at a register alone with no customers. He has walked behind me and whispered strange things behind mye while my back was turned facing a customer and consistently stares at me until I leave my register and even when I was backing out of the parking lot. I am afraid he may have information on me now that he knows what kind of vehicle I drive and possibly my license plate number and I have repeatedly gotten my store manager involved and other head managers who were on site. Nothing has been done and it's been going on since I've first started working at the location. My store manager isn't sure about what needs to be done besides banning him from the store. What are some solutions I can do to prevent this from continuing ? I'm scared to death to walk out every night and I have to be escorted out by a manager on duty when I close at night.

i went to the foodlion in moonville sc to get a product in the deli that is on sale it was out of stock the woman didnt offer to help with anything else the store manager didn't offer me a rain check for the product that was on sale..i am very upset as i am a current shopper at that location.please contact me at [protected] after 1 pm .my name is nikki mahaffey

I don't understand why Food Lion lock the other side of the door at 10:50 when it should be lock at 10:30 for safety reasons. For example, when you are closing at night and your last cashier leaves like at 10 or 10:30 its just you up front by yourself and the manager is doing his or her stuffs around the store they the manager will be not be see what is going on. You the company should reconsider the safety of the employees safety first. Had a manager told me that Food lion standard practice is you don't lock the other side of the door until 10:50 will I am considering my safety first and i dont care what the manager got to say, unless the manager will be accountable for what actions happen. Every manager i close with closes the door at 10:50 except one manager our evening manager who considers the safety of ours so he lock that other side at 10:30. Also with theft happening that door is like a getaway door where you cannot see them go. Please revise.

Every time I go in to the Food Lion store (1696) he is either talking nasty or dancing nasty with other store employees. I'm to the point I'm going to stop going shopping there, I will find another store to shop at. I don't have a problem with anyone being gay but do you really have to behave in such a distasteful way while you are at work. (twerking and talking about boy pussy). Us as shoppers don't need to see or hear that kind of behavior from an employee and he's an assistant manager. They need to rethink that.

On 10/01/2018 at approximately 8:37:26; I went shopping at the store # 1235 N. Military Hwy. Norfolk, Virginia Phone number (757)-461-2533; I went through the check out line and handed the sales clerk Veronica Robeless and Amanda Owens my check # 274 the total amount came to $12.73, I wanted $50.00 dollars over the check amount totaling $62.73; A screen popped up with a number for me to call . I was not allowed to purchase the food. I called the number [protected] the automotive system asked me for a lot of my personal information including my" check routing number" and full checking account number that ALARMED me because, someone can gain access to my account now or do money transfers. My checks are good ; I've written several good food lion checks in the past. The lady I talked with said it would take 7 days for the issue to be corrected, this has happened to me prior to this time at a different food lion location. I have been shamed again. I have missed an important appointment for 10:00 am this very morning and I feel stressed and violated. I would like your supervisors to investigate this matter and, I would like to be compensated.

I went to the bakery in Columbia, SC on Broad River Rd near greystone Blvd Saturday September 29, 2018. Where the customer service was terrible. I was looking at cakes where I was not greeted.. I ask the clerk if she wrote on cakes (while still looking down at the cake selection) I hear sighing . I looked up and said oh you don't she then stated "I do but I'm trying to get out of here" I ignored her rude response still looking in the feeezer at cakes then my phone rang I looked up she was looking at me I said you're going to do it she said I mean I guess.. The entire time writing on the cake she's just huffing puffing and sighing.. I was not pleased with the service and the outcome looks very rushed. I will not get another cake from food lion! Publix was my first choice but since it was raining I decided to try a different route. NOT AGAIN!

Employees should receive discount for working at Food Lion at least 10% on all groceries. Other grocery stores not Food Lion give there employees discount. Employees dont feel appreciate half of the time. Giving them a discount is the least you as the company can do. I see alot of the employees that has work for your company a decade or so and are still loyal but at least you can help with better raises better discounts for them.

Your store is ripping us off here in Danville Virginia. Your sales ad is nothing on sale it's just your prices. We are all moving to Wal-Mart for our groceries because you just keep going up and up and up on things on the same things matter of fact. It's a shame that you get away with ripping off the public like this you have the highest prices on the East Coast. Better watch out people will start leaving you and I mean fast.

Okay an employee that works here Mary Mumford came into the store from her second job came in threatened me Shana Koontz also an employee at this storesaying if she heard me talking [censored] about her again she would find me in front of customers. She was not on the clock or anything. My manager Gary Arnold was standing there at the time an was witness to this incident. I was not the only employee she came into talk to or whatever her intentions were but there was a witness to that incident as well. I messaged our grocerey manager he got ahold of our assistant an store manager an they said to call hr. I dnt want her to lose her job . but it needs to be adressed an she needs to be spoke to.

My son was hired to be stock person but was put cleaning the store. He has migraines so he couldn't stand the chemicals in the cleaning suplies so he gave his 2 week notice. He was going to finish out his 2 weeks notice but one of the managers called him and said he didn't need him to come in. But according to the manager he was terminated. Any way we have been trying to get his last paystub and they have been giving us the run around. We went there twice and the manager wouldn't even come to the front to talk to us. We called 2 different times and still couldn't get to talk to a manager. We finally got the one lady manager to talk to us but he aid she couldn't pull up his information cause he didn't work there anymore. We needed this for our foodstamp case. We have tried for over 2 weeks to get this it was sposed to be turned in by the15 of september. Now we may lose our foodstamps because of the poor management at this location. I am really pissed off at this store because of the way they have treated us. And would not reccomend anyone to work at this store. Unless they have new management.

Have to wait for service too long. Employees never there on post for services. They be smoking outside or getting shopping carts. Or something else but not posted at the desk. They close earlier than time posted 9:00 if you get there at 8:50 you get no services. This is rude and wrong.please do something about this. The morning staff is great but the evening is always a problem.