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Freight Run
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4.3 11 Reviews
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Freight Run Reviews 11

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Freight Run Exceptional experience and great customer service with FreightRun

Exceptional experience and great customer service with FreightRun. Highly recommended!

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Freight Run Very good experience, every time i choose Freight Run and they are good prices

Very good experience, every time i choose Freight Run and they are good prices. I'm satisfied by the call center and E-mails they responsed very quickly. But...choose a good transporter for have no surprise.

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Freight Run Frank coordinated our two FTL shipments this past week

Frank coordinated our two FTL shipments this past week. He was extremely fast to solve every need & was a pleasure to work with. Pricing was fair & service was great. We will look to book with Freight Run again.

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Freight Run Very unethical company

Very unethical company. They charged twice for the same shipment. We used a charge card for payment and they, without authorization, charged us twice. I should sue them but is not worth my time. Do not use them for anything!

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Freight Run Frank, Kept in touch, promised our furniture delivered & it was & in a timely fashion

Frank, Kept in touch, promised our furniture delivered & it was & in a timely fashion. Driver they sent was polite & professional. Cost a little more than stated but it was a good value overall. Very happy would recommend & use again.

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Freight Run Great company and very helpful

Great company and very helpful. They kept in contact with me through the whole process and even though we are going through a pandemic they were able to get my my shipments. Diana was super helpful and answered all my questions and kept me informed on my shipment. Highly recommend.

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Freight Run I had an excellent experience with FreightRun

I had an excellent experience with FreightRun. Frank, my Freight Specialist was extremely helpful and patient with me. He got my freight schedule for pick-up the very same day I called and it was delivered in record time! The rate was great as well. I will continue to use this company for my freight needs...GREAT JOB!

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Freight Run I have very little experience in shipping freight and was delighted to have Nicole G*** walk me through the process

I have very little experience in shipping freight and was delighted to have Nicole G walk me through the process. She was attentive and listened to my needs, answered my questions and was eager to assist in all facets of the transaction. Even after the carrier picked up the package she was there to help me follow through to the delivery and furnished me with the necessary documentation. Great customer service! Also R & L Carriers were great to work with and on time for pick up and delivery. Thank you both! Freight Run

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B. Hoppe
Verified customer This complaint was posted by a verified customer. Learn more

Frank, Kept in touch, promised our furniture delivered & it was & in a timely fashion. Driver they sent was polite & professional. Cost a little more than stated but it was a good value overall. Very happy would recommend & use again.

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C. Kulas
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I have been with Freight Run for over 2 years now and the service i had is just overwhelming, the customer service is outstanding, they actually treated me like a family i was amazed the way i was been served, great pricing and fast delivery. I was also confuse and happy as they called and emailed me from time to time during my shipment period. They make sure i am satisfied. One big shoutout to Cabil Madet for Helping and working with me like he knew me before ?. On a serious note haven't had that type of a treatment from previous companies i have used. Thanks again Team freight Run. I am grateful for everything.

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B. Klein
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Frank coordinated our two FTL shipments this past week. He was extremely fast to solve every need & was a pleasure to work with. Pricing was fair & service was great. We will look to book with Freight Run again.

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Freight Run Expect the trucking companies to take advantage of you

Expect the trucking companies to take advantage of you. FreightRun does nothing to help protect new customers and passes those sneaky fees from the trucking company on to their paying customers. You can't get a consistent number out of them for how much anything is going to cost, you can't get a consistent date and time for shipping. You hand this company $9000 for a full truck load and no one seems to know how to work a phone or GPS. Will never use this company again, this process has been a nightmare of uncertainty. Worse than a terrible experience.

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S. Bartell
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Exceptional experience and great customer service with FreightRun. Highly recommended!

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D. Kerluke
Verified customer This complaint was posted by a verified customer. Learn more

Very good experience, every time i choose Freight Run and they are good prices. I'm satisfied by the call center and E-mails they responsed very quickly. But...choose a good transporter for have no surprise.

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E. Upton
Verified customer This complaint was posted by a verified customer. Learn more

Expect the trucking companies to take advantage of you. FreightRun does nothing to help protect new customers and passes those sneaky fees from the trucking company on to their paying customers. You can't get a consistent number out of them for how much anything is going to cost, you can't get a consistent date and time for shipping. You hand this company $9000 for a full truck load and no one seems to know how to work a phone or GPS. Will never use this company again, this process has been a nightmare of uncertainty. Worse than

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U. Ferry
Verified customer This complaint was posted by a verified customer. Learn more

I had an excellent experience with FreightRun. Frank, my Freight Specialist was extremely helpful and patient with me. He got my freight schedule for pick-up the very same day I called and it was delivered in record time! The rate was great as well. I will continue to use this company for my freight needs...GREAT JOB!

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Freight Run Want to share a positive experience with Freight Run as a first time shipper

Want to share a positive experience with Freight Run as a first time shipper. From the moment they answered my initial request for assistance and up to current date, the freight specialist Eric has kept me in the loop and made adjustments as needed. Furthermore, without knowing me or what I was shipping they have made me feel like someone cares about my shipment and that the contents arrive safely. Kudos to Tom M and all the friendly staff at Freight Run. Thanks for turning a possible headache into a positive experience. I highly recommend contacting Freight Run for your shipping needs.

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G. Cartwright
Verified customer This complaint was posted by a verified customer. Learn more

Great company and very helpful. They kept in contact with me through the whole process and even though we are going through a pandemic they were able to get my my shipments. Diana was super helpful and answered all my questions and kept me informed on my shipment. Highly recommend.

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O. Ward
Verified customer This complaint was posted by a verified customer. Learn more

Want to share a positive experience with Freight Run as a first time shipper. From the moment they answered my initial request for assistance and up to current date, the freight specialist Eric has kept me in the loop and made adjustments as needed. Furthermore, without knowing me or what I was shipping they have made me feel like someone cares about my shipment and that the contents arrive safely. Kudos to Tom M and all the friendly staff at Freight Run. Thanks for turning a possible headache into a positive experience. I highly recommend contacting Freight Run for your shipping needs.

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E. Thiel
Verified customer This complaint was posted by a verified customer. Learn more

Very unethical company. They charged twice for the same shipment. We used a charge card for payment and they, without authorization, charged us twice. I should sue them but is not worth my time. Do not use them for anything!

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E
E. Stehr
Verified customer This complaint was posted by a verified customer. Learn more

I have very little experience in shipping freight and was delighted to have Nicole G walk me through the process. She was attentive and listened to my needs, answered my questions and was eager to assist in all facets of the transaction. Even after the carrier picked up the package she was there to help me follow through to the delivery and furnished me with the necessary documentation. Great customer service! Also R & L Carriers were great to work with and on time for pick up and delivery. Thank you both!

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Verified customer This review was posted by a verified customer. Learn more

Freight Run I have been with Freight Run for over 2 years now and the service i had is just overwhelming, the customer service is

I have been with Freight Run for over 2 years now and the service i had is just overwhelming, the customer service is outstanding, they actually treated me like a family i was amazed the way i was been served, great pricing and fast delivery. I was also confuse and happy as they called and emailed me from time to time during my shipment period. They make sure i am satisfied. One big shoutout to Cabil Madet for Helping and working with me like he knew me before ?. On a serious note haven't had that type of a treatment from previous companies i have used. Thanks again Team freight Run. I am grateful for everything.

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Freight Run Complaints 0

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Is Freight Run Legit?

Freight Run earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Freight Run stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Freight Run's reputation as a trustworthy leader in their field. Customers can rely on Freight Run's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Freight Run. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Freight Run has received 9 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Freight Run's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Freightrun.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Freightrun.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a freightrun.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

About Freight Run

Screenshot Freight Run
Freight Run (freightrun.com) is a leading logistics company that offers a wide range of freight services. With their extensive network of carriers and advanced technology, they provide efficient and reliable transportation solutions for businesses of all sizes. Whether it's domestic or international shipping, Freight Run ensures timely delivery and competitive pricing. Their user-friendly online platform allows customers to easily manage shipments, track packages, and access real-time updates. With a commitment to customer satisfaction, Freight Run is dedicated to simplifying the shipping process and helping businesses thrive in the global market.
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  1. Freight Run Contacts

  2. Freight Run phone numbers
    +1 (888) 577-9640
    +1 (888) 577-9640
    Click up if you have successfully reached Freight Run by calling +1 (888) 577-9640 phone number 0 0 users reported that they have successfully reached Freight Run by calling +1 (888) 577-9640 phone number Click down if you have unsuccessfully reached Freight Run by calling +1 (888) 577-9640 phone number 0 0 users reported that they have UNsuccessfully reached Freight Run by calling +1 (888) 577-9640 phone number
  3. Freight Run emails
  4. Freight Run address
    50 Miry Brook Rd, Danbury, Connecticut, 06810-7411, United States
  5. Freight Run social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 16, 2024

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