Menu
For Business Write a review File a complaint
Gaura Travel Solutions

Gaura Travel Solutions review: Gaura travel

K
Author of the review
5:53 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Gaura travel customer service is really worse than bad. I booked my father’s ticket with Shelton in deals. He did not explain anything about when will they issue the ticket. I booked Qantas airline on 9th November Delhi to Mel on 17th November. I am still waiting for the ticket calling every time and the customer service says you will get it by the end of the day.

Customer service guys are not professional they talk like robots not human even robots says thanks and sorry. When I said I want to talk to your manger then he suddenly transfer my call to another person. Without even asking me.

I am waiting for the ticket all the payment has been paid and still unsure about the flight is it confirmed or not. They said it’s depend on the airline. Customer service lying all the time whenever I call customer care they says u will get the ticket by the end of the day. My father has flight on 17th of November which is tomorrow still I did not get my ticket. When I asked I need refund they said I need to fill the form we will check and then I will get the refund.

Since 9th of November when I book my ticket I am calling them everyday but they make excuses all the time.

I will not book with flight my Gaura travels in the future too much headache.

Claimed loss: $599

0 comments
Add a comment

More Gaura Travel Solutions reviews & complaints

Gaura Travel Solutions - Extremely professional service and cheap and best fare to India 26
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Gaura Travel Solutions - Rip Off 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Gaura Travel Solutions - misleading information and excessive charges
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Gaura Travel Solutions - Flight ticket
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Gaura Travel Solutions - Gaura travel incompitent agents
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Gaura Travel Solutions - ticketing
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Gaura Travel Solutions - charged extra with tricky way
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. Gaura Travel Solutions Contacts

  2. Gaura Travel Solutions phone numbers
    1300 359 463
    1300 359 463
    Click up if you have successfully reached Gaura Travel Solutions by calling 1300 359 463 phone number 1 1 users reported that they have successfully reached Gaura Travel Solutions by calling 1300 359 463 phone number Click down if you have unsuccessfully reached Gaura Travel Solutions by calling 1300 359 463 phone number 0 0 users reported that they have UNsuccessfully reached Gaura Travel Solutions by calling 1300 359 463 phone number
  3. Gaura Travel Solutions emails
  4. Gaura Travel Solutions address
    Level 6, 60 Albert Rd, South Melbourne, Victoria, 3205, Australia
  5. Gaura Travel Solutions social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 14, 2024
Gaura Travel Solutions Category
Gaura Travel Solutions is ranked 31 among 61 companies in the Travel Agencies and Tour Operators category