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Yours Trip Shop Complaints 2

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G
9:49 am EDT

Yours Trip Shop refund my 80k

Dear Sir,
I have booked my International Tour (Singapore) with the company named "YOURS TRIP SHOP” mentioned Address: YOURS TRIP SHOP
8901 Marmora Road, Glasgow, D04 89GR.NDIA
OFFICE 22, MAIN BAZAAR PHAGWARA PUNJAB 144401
Website: www.yourstripshop.com
I have made bookings on 01/12/2016 and my travel dates was 14/02/2017 but they didn’t booked any flight tickets and accommodations. They spoiled my Honeymoon trip that is a life time’s onetime event. I am asking them to refund my money they keeps on giving excuses and don’t responds to calls.

Initially I paid them Rs. 40000 on 03/12/2016 and then they have provided a fraud tickets with half confirmation based on that I paid them other Rs. 40000 on 03/01/2017 hoping that I will get proper tickets and services on time.
I have paid them Rs. 80000 for same but they didn't provided me any services.
The company is fraud and collecting money from so many customers but not providing any services. Now they are not refunding me my money.

Following persons working in this group and collecting customer’s money.
1) Mr. Rohit / Rajveer Malhotra
2) Surinder Singh (Account Owner)
3) Preet
4) Neha
5) Kajal

Kindly help me to get my money refunded and a compensation amount of Rs. 1Lakh that I have to paid to other vendor for executing a different honeymoon tour. Contact person’s details from their website. http://yourstripshop.com/

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ComplaintsBoard
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9:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yours Trip Shop need my refund of rs 90,000 now

Took a holiday package from yours trip shop on December 2016 paid full amount received confirmation voucher . after paying for the entire package of airfare, travel, hotel.. holiday package i had to pay for everything again, air fare, stay, travel, i was told i would get my refund of money i spend again Rs, 90000 on email, Its now 23 days since the initial date of Jan 17th 2017 when i supposed to get my refund of Rs 90, 000 they have not honoured their word given to me
i have no choice but to seek assistance to get back my hard earned money
Complaint has been filed with the National Consumer Helpline - of Union Ministry of Consumer Affairs, complaint number is 152187

Company Name : Yours Trip Shop
Address : 8901 Marmora Road, Glasgow, D04 89GR.NDIA
OFFICE 22, MAIN BAZAAR PHAGWARA Kapurthala PUNJAB 144401
Phone : Surinder Singh - +[protected]
Rohit (Rajveer Malhotra) - +[protected], +[protected]
Yours Trip Shop - +[protected]
Phone: +91 [protected] (INDIA)
Phone: +91 [protected] (INDIA)
Phone: +91 [protected] (INDIA)
Phone: +91 [protected] (INDIA)

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Update by Sheldon Salace
Apr 12, 2017 2:07 pm EDT

Travel agency committed fraud by taking our Rs.85, 400.00 for Thailand family trip but cancelling our trip on the day of vacation on the pretext of refunding all expenses incurred by us in Thailand including the airfare tickets, accommodation, travel and the international calls made from there to them The total amount of Rs 90, 000.
Description of the accused:
Website: www.yourstripshop.com
Facebook: https://www.facebook.com/YOURS-TRIP-SHOP-240663029623659/
Shop address: Babbar Akali Market, NK, Old Radha smomj, Satsang Ghar, GT road Phagwara, Punjab-144401| (shop is locked since March 8th 2017 as per the update provided by other fellow victims in the whatsapp group created to get our refund and justice)

Surinder Singh - +91 [protected], Pan Card: ETSPS1465N, Aadhar Card: [protected]
Communication Address: VPO pharala shahid, Bhagat Singh Nagar, Nawashahr, Punjab-144514.
Permanent Address: B 38A Shivangi Kunj, Madipur, Paschim Vihar, West Delhi -110063

Rajveer Singh (Rohit) - 91 [protected], +91 [protected], +[protected], + [protected], +[protected], +[protected], +[protected]
Aadhar Enrolment No : 2033/23245/01476
Address : House No 91 B, Street No 2 B, Guru Nanak Pura, Phagwara, Kapurthala, Punjab 144401
DOB 01/07/1978

Angad Singh - [protected], [protected]
Passport: G6718585, ICICI Account No: [protected]
Communication Address: New mansa, devi nagar, satnam pura Phagwara
Permanent Address: A-17D, DDA shivangi kunj, Paschim Puri, New Delhi
Yours Trip Shop - +91 [protected], +91 [protected], +91 [protected]

Mrs Divya Kesar - ICICI account no [protected] with the same address as mentioned above
Yours Trip Shop Axis Bank Account Details: Current Account, BANK: Axis Bank, Branch: Phagwara
Account No: [protected], Ifsc Code: UTIB0000071

Yours Trip Shop ICICI Bank Account Details: Yours Trip Shop, Current Account, BANK: Icici Bank, Branch: Phagwara, Account No.: [protected], IfscCode: ICIC0006321

Complaint
I took a holiday package from yours trip shop on December 2016. For Thailand Family Package from Jan 12th – Jan 16th 2017 to celebrate my anniversary, I had finalized the family tour package to Thailand with this travel agency which I found on google as their prices were the lowest hence I decided to book my Thailand Trip through them.
I paid them through my accounts in ICICI Bank and HDFC Bank via NEFT, but after taking the holiday package the travel agency did not provide us tickets or accommodation for which we had paid and stated that they would refund all expenses incurred by us in Thailand including the airfare tickets, accommodation, travel and the international calls made from there to them The total amount of Rs 90, 000 (as per written and email communications).
The said agency sends customers blocked air tickets as proof and once they receive the full payment they say the trip is cancelled and all your expenses will be refunded but they never refund any money. I was promised that my money will be returned first by 17th Jan 2017 then 25th Jan 2017, then 27th Jan 2017 then 30th Jan 2017 then on Feb 9th 2017 I was send a letter on their company letter pad stating that I would receive my refund of Rs 90, 000 by 9th March 2017 and if not then I can go to the police and file an FIR against them as they have cheated me of my hard earned money.
I had to book my tickets, accommodation, travel on my own and fend for myself and my family (my 8 year old daughter and my wife in Thailand). I kept emailing and speaking with them from Thailand and they kept telling me not to worry and my money would be refunded on Jan 17th 2017 the day after we return from Thailand
My wedding anniversary is Jan 12th and I felt that our first international trip abroad to celebrate our special day would be very nice
I request your intervention and urge you to please assist me in getting back my hard earned money Rs 90, 000 you are my only hope
Sincerely,

Sheldon Salace

Update by Sheldon Salace
Mar 23, 2017 1:16 pm EDT

PMO Grievance Redress - PMOPG/E/2017/0154512, PMOPG/E/2017/0151408, PMOPG/E/2017/0142295
Centralized Public Grievance Redress and Monitoring System (CPGRAMS): DARPG/E/2017/06573, DARPG/E/2017/06452, DARPG/E/2017/05666
National Consumer Helpline - of Union Ministry of Consumer Affairs - Complaint numbers: 152187, 202702

Update by Sheldon Salace
Mar 18, 2017 12:46 am EDT

The Fraudsters from Yours Trip Shop
Address : 22 PHAGWARA MAIN BAZAAR IInd FLOOR, NEAR DELHI JALANDHER HIGHWAY PUNJAB
Account Details: YOURS TRIP SHOP

CURRENT ACCOUNT

BANK : AXIS BANK

BRANCH : PHAGWARA

Account No: [protected]

IFSC Code : UTIB0000071

Account Details: YOURS TRIP SHOP

CURRENT ACCOUNT

BANK : ICICI

BRANCH : PHAGWARA

Account No.: [protected]

IFSC Code : ICIC0006321

Holidays are planned and families with small kids eagerly look forward to traveling and togetherness. Fraudulent people like Surinder and Rohit (dont know if thats their real names) do not care about people's hard earned money, emotions and have mercilessly cheating and duping people of their hard earned money for a long time and are still continuing to do so as per all the reviews on Just Dial, Facebook and Trip Advisor

Surinder Singh - +91 [protected]

Rohit (Rajveer Malhotra) - +91 [protected], +91 [protected], +[protected]

Yours Trip Shop - +91 [protected], +91 [protected], +91 [protected]

Email : rajveersgudiya@gmail.com, rohit1@yourstripshop.com, sales@yourstripshop.com, rohit@yourstripshop.com, preet@yourstripshop.com

Website : www.yourstripshop.com

Account Details: Yours Trip Shop, Current Account, BANK: Axis Bank, Branch: Phagwara

Account No: [protected], Ifsc Code: UTIB0000071

Account Details: Yours Trip Shop, Current Account, BANK: Icici Bank, Branch: Phagwara, Account No.: [protected], IfscCode : ICIC0006321

Service Tax No : ETSPS1465NSD001 (Yours Trip Shop)

Update by Sheldon Salace
Mar 15, 2017 12:00 pm EDT

Case and FIR has been filed against Yours Trip Shop

Complaint has been filed with the National Consumer Helpline - of Union Ministry of Consumer Affairs, complaint number is 152187

Centralized Public Grievance Redress and Monitoring System (CPGRAMS) : DARPG/E/2017/05666

PMO : PMOPG/E/2017/0142295

Update by Sheldon Salace
Mar 14, 2017 9:36 am EDT

Account Details: YOURS TRIP SHOP, CURRENT ACCOUNT, BANK : AXIS BANK, BRANCH : PHAGWARA
Account No: [protected], IFSC Code : UTIB0000071

Account Details: YOURS TRIP SHOP, CURRENT ACCOUNT
BANK : ICICI, BRANCH : PHAGWARA, Account No.: [protected], IFSC Code : ICIC0006321

Address : 22 PHAGWARA MAIN BAZAAR IInd FLOOR, NEAR DELHI JALANDHER HIGHWAY PUNJAB

Service Tax No : ETSPS1465NSD001 (Yours Trip Shop) they could be based out of Delhi

Update by Sheldon Salace
Mar 11, 2017 12:27 am EST

they maybe based out of Delhi / Punjab

BabbarAkali Market, G.T Phagwara (Pb) 144401, India, [protected], [protected]
Service Tax No : ETSPS1465NSD001 (Yours Trip Shop)

https://www.justdial.com/Phagwara/Yours-Trip-Shop-Near-Punjab-National-Bank/9999P1824-1824-160515194558-F2U3_BZDET?xid=UGhhZ3dhcmEgWW91cnMgVHJpcCBTaG9wIGluIFBoYWd3YXJhIEhv

https://www.facebook.com/YOURS-TRIP-SHOP-240663029623659/

https://www.tripadvisor.in/ShowTopic-g293860-i511-k10292069-Travel_Agent_SCAM_Yours_Trip_Shop-India.html#81745752

Update by Sheldon Salace
Mar 10, 2017 8:03 am EST

case and FIR has been filed against Yours Trip Shop

Update by Sheldon Salace
Mar 09, 2017 8:37 am EST

Since we did not receive our refund of Rs 90, 000 today as promised, Mr Surinder Singh Proprietor (Yours Trip Shop) also did not keep his commitment of 5 pm made today morning in a recorded conversation (we have the call recordings of all the calls made to and received from Your Trip Shop)
We will now seek the assistance of our nations esteemed law and order, the police and the judicial system for our hard earned money back, justice for the tears of my family and all the anguish, pain and distress

My husband Sheldon had a lot of faith in Mr Rohit and kept saying that they will refund our Rs 90, 000 today without fail but since that did not happen we will get our money back and justice now with the assistance of our nations esteemed law and order, the police and the judicial system

Update by Sheldon Salace
Feb 28, 2017 10:13 pm EST

Mr Surinder Singh Proprietor (Yours Trip Shop), Its March 1st 2017 today, you have informed me that i would be receiving my Rs 90, 000 refund on or before March 9th 2017, 8 days are left, i am having a major financial crisis right now and i humbly request you to pay Rs 90, 000 refund as soon as possible, i have informed you before as well my financial situation is very bad please honour your word and commitment, let this end

Sheldon Salace
[protected], [protected]

Update by Sheldon Salace
Feb 24, 2017 4:17 am EST

letter attached

Update by Sheldon Salace
Feb 24, 2017 4:07 am EST

Mr Surinder Singh
Proprietor (Yours Trip Shop),

Its Feb 24th 2017 today, you have informed me that i would be receiving my Rs 90, 000 refund on or before March 9th 2017, 13 days are left, i am having a major financial crisis right now and i humbly request you to pay Rs 90, 000 refund as soon as possible, i have informed you before as well my financial situation is very bad please honour your word and commitment

Sheldon Salace
[protected], [protected]

Update by Sheldon Salace
Feb 12, 2017 9:16 pm EST

On Thu, Feb 9, 2017 at 3:01 PM i have provided a written letter stating that i would receive my Rs 90, 000 refund on or before March 9th 2017, my financial situation is very bad as i have time and time again informed them and i need my refund of 90, 000 as soon as possible

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Yours Trip Shop earns a trustworthiness rating of 77%

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Our conclusion: ComplaintsBoard's review suggests Yours Trip Shop is generally legitimate and safe for transactions. However, with a resolved complaints rating of 0% we recommend that you stay careful. Before interacting with Yours Trip Shop, take the time to review customer feedback and the approach to resolving complaints.
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Overview of Yours Trip Shop complaint handling

Yours Trip Shop reviews first appeared on Complaints Board on Feb 8, 2017. The latest review refund my 80k was posted on Jul 31, 2017. Yours Trip Shop has an average consumer rating of 1 stars from 2 reviews. Yours Trip Shop has resolved 0 complaints.
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  1. Yours Trip Shop Contacts

  2. Yours Trip Shop phone numbers
    +91 88 7256 1917
    +91 88 7256 1917
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    +91 88 7256 1918
    +91 88 7256 1918
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    +91 96 5079 0301
    +91 96 5079 0301
    Click up if you have successfully reached Yours Trip Shop by calling +91 96 5079 0301 phone number 0 0 users reported that they have successfully reached Yours Trip Shop by calling +91 96 5079 0301 phone number Click down if you have unsuccessfully reached Yours Trip Shop by calling +91 96 5079 0301 phone number 0 0 users reported that they have UNsuccessfully reached Yours Trip Shop by calling +91 96 5079 0301 phone number
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  3. Yours Trip Shop emails
  4. Yours Trip Shop address
    8901 Marmora Road, Glasgow, D04 89gr.ndia Office 22, Main Bazaar, Punjab, Phagwara, 144401, India
  5. Yours Trip Shop social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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