Menu
Login
My promotional purchase (fees for dental service) was to become due on June 6/11/06. On 5/14/06 I had my credit card send an electronic payment for the entire principle of the loan. I have the confirmation number of this transaction. For some unknown reason, which GE Money Bank has refused to explain, this payment was returned to my credit card. Immediately upon the notice of its return, I sent a letter to them asking for the reason for the return of the electronic payment. I have the letter from my credit card company to substantiate this rejection. I then replied with two payments within the specified time. I was overseas at the time, and although I immediately made payment, GE Money Bank did not credit the payments to my account until June 17, 2006. Of course, this made the payment APPEAR to be delinquent. Since then, I have sent at least 9 letters, including documentation, called their toll free number numerous times. Each time I called I was told to put my complaint in writing. Each written response was followed with a form letter asking me to phone their toll free number. One representative suggested that I might FAX the information. I did this TWICE and never received the courtesy of a reply. Meanwhile, the account has been referred to a collection agency and finally to an attorney. The total amount GE claims that I now owe in finance charges and late fees is $2,126.76 ALL IN INTEREST and LATE FEES. Although the federal and state consumer regulations state that the creditor must answer written complaints within a specified time, this has yet to be done.
The complaint has been investigated and resolved to the customer's satisfaction.
all these letters are all the same, we the consumers are getting riped off left and right by the GE MONEY BANK, plus PayPal, i have been trying to get back money due me, from a ebay buy, the items i bought were not as i wanted, i returned them to the seller, the seller asured me the money would be credited to my credit card, this problem is from March 2008, and as of yet, 8/28/08 nothing has been done, you send emails, reg mail, but as i see it, these people eather can't read, or don't understand ENGLISH.
i wanna to purchase portfolio of bad loans in amritsar, punjab, amritsar
On 9/2/2008 I called GE Money Bank and spoke with one of the reps, I asked her about my bill that we paid in full (promotional), because they are still charging me money after I paid my account in full. I was on the phone for about 54 minutes and I was hung up on. The rep that I was talking to was not helpful to me so I asked her to transfer me to some else. She transferred me and that is when they hung up on me. I need to talk with someone about my account. I do not want to cal and get hung up on again! I would appreciate a response.
Thank you,
C Anthony Gonzales
Read all the other reviews. They are liars and crooks.
1) Determine how much you owe them less any interest or late fees
2) Send a cashier's check, certified mail, return receipt for that amount. Be sure to make sure the words "Paid in Full" are on the check.
You should not hear from them again. If you do, file a dispute with your bank or credit card company, whichever you set your payments up with. Be sure to file a complaint with the Better Business Bureau.
Bets of luck to you.
Sorry about the previous message since you are already paid; just keep a record of your payments. Don't worry about any future bills. Call your bank or credit card company (however you were doing payments) and be sure to say the word "fraud". You should get action.
I bought a 08LL Ge window air-conditioner and in came damaged and never worked. I contacted repair and still 7 weeks later it's not fixed. I will never buy GE again! I don't trust consumer reports either. They gave the model under it a good CR only to find out it was a discontinued model so they tested the 08LL and it became discontinued a month after they came out with it. Maybe these two companies should quit deceiving their customers? Never, never, again will I buy GE. No wonder they are trying to sell they're appliance division.
I bought one 08LL window air conditioner on 6/26/08 and it worked for 3 days and quit. It took a tech 2 weeks to come out to look at it and he went on vacation and forgot to order the parts according to GE. Here it is SEPT and it's not fixed yet. I will never do business with GE again as long as I live.
My daughter has had a heck of a time with GE Money Bank, as I previously had. I bought eyeglasses from Lenscrafters through their credit card, which is a GE Money Bank card, paid it off in full, have since had credit problems due to my husband's layoff from work and subsequent SSD retirement, and received a letter from them advising they were closing my acount because "I hadn't used the card in over a year" (who gets new glasses every year?), and because my credit had changed.
To get back to my daughter, she was late (several days) on a payment, tried to buy glasses, they had a hold on her account. She made the payment (more than what was due) over the phone with GE Money Bank. After making several calls to them yesterday, she was advised her payment had gone through and she would assured on three separate occasions that she could use the card that evening. You guessed it - THEY STILL HAD A HOLD ON HER ACCOUNT AND TWO DIFFERENT PEOPLE TOLD HER TWO DIFFERENT STORIES - HER PAYMENT WAS RECEIVED AND NOT POSTED, AND HER PAYMENT WAS NOT RECEIVED. She was yelled at by the male "customer service" agent she spoke to, had to ask 5 times for a supervisor, was put on hold for 10 minutes and then hung up on. Needless to say, her account will be paid off and I am encouraging anyone who reads this NOT to get anything through GE Money Bank. By the way, their "customer service" people are all in India.
I have try tree times to buy the correct ge part for my diswhaser, one instet of a electronic key pad, they send me a [ [ [kik plate.] ] ] ]
The next time i call and explained the part that was needed and these time they send me, a module control asm,
And that is not the description a gave.
The description is. [:: the electronic touch panel, the one that gives the comands to the machine to :: off on, wash, fragil circle havy duty, etc.In the top of the door. It is like the touch panel in the telephones, the only thing is large and conects to the internal module.
And please i need a email to send you a picture of the part that i need. But in any place can i find a email that i can whrite to.
These is the first time i have a compling to ge other time i have excent serevice.
We have been out of town for a few days and when I opened my mail today, there is a letter from GE Money Bank regarding my Wal-Mart Account - 1247. Letter claims that due to an inadvertent error, transaction(s) made after June 10, 2008 may not have been posted to my account, the transaction is being posted and will appear on my next billing. No explanation as to amount, what the item was and why this company is so dilatory in not posting a supposeded purchase. Who fault is it that someone inefficient did not post a (?) purchase to my account. This is wrong. I did not even know that Wal-Mart is a part of GE Money Bank who I understand has a horrendous record. I don't like surprises and don't know what on earth GE Money Bank is referring to. Please explain.
Oh, boy! This GEMB reminds me of how bad my previous cell phone company used to be.
I chose GEMB because I thought I'd be getting A DEAL because my relative worked for Rooms To Go last April when I took out the loan. Boy did I get a big surprise! It is more than a year later from
the original purchase date, I have a 29% APR on furniture (you'd think it wasmade of gold). Now, each month I have a fee of $55 that solely goes to interest alone.
According to these people, my interest rate skyrocketed beacuse I was late on my very first bill(which was delivered to my previous address). However, my furniture was all delivered to my brand new address! I feel this is not my fault, however, I send the money every month wondering if the account will EVER GET PAID OFF! My wife has recommended we sell their furniture to pay off that hideous debt, but I don't want to be sleeping on the floor and having our guests sit Indian style on the Living Room floor...LOL
On 08-04-2008 I received a statement stating a balance of $4328.53 . The next statement09-04-2008 had a balance of $4328.53 and a due date of 09-29-2008. They were called for a payoff and 4287.52 was credited to the account. On 08-16-2008 a payment of 144.00 was credited. The new balance of -102.99 was reflected. They were quick to charge a late fee and raise my interest rate, I closed the account a year ago so I could not use it. They were so quick to burn me, so why did they send me another statement with a minus balance. They should just send me the balance and quit playing games and being stupid.
I want to know why GE Bank is allowed to continue to get away with this.
A friend of mine owns a music store and I recently purchased an instrument there. Against my better interest, I didn't use my credit card or cash whne he suggested this 6 month-same-as-cash. Which I did. It turned out to be GE Money Bank.
My first payment, I made online as weeks went by and I received no statement. The payment showed, yet, it never came out of my bank account. So I checked back on the GE wesbsite and my balance was higher. They reversed my payment, claiming I had entered my bank info incorrectly (you have to enter it twice, and since I had read about this as one of their tactics, I checked each entry, ALSO, my bank name came up after I entered the numbers, so I KNOW it was correct.) AND there was a $39 fee. I also printed EVERYTHING.
So, I called them ( a whole other story), you get a call center, with someone who cannot help you, they wil ltell you that YOU entered the info incorrectly and will not take off the extra fee. It was when i called back, stating I had proof of the correct info did he SAY he would remove the fee.
Again, I want to know why this bank is getting away with this and what recourse we have.
Thank You.
I prepaid in advanced since I openedthe acct. I been charged late fees for applying payment improperly, all payments go into the current month not prepaid. company refused to remove late fees, even though I prepaid in advanced payment is always applied into one month only, and refused to credit the following prepaid months even though I mailed separate checks for each month prepaid. verbal abuse I received at my home from their agents, i been insultted, yelled at and they even called me names, to pay my bill and not be such a thief. contacted company wrote letter with prove canceled checks with different dates. no one bother to call me or write me back.
File a complaint with the Federal trade commission
It's amusing, I've been beating myself up these past couple years thinking that I was the ONLY sucker to have fell to GE Money Bank corruption and deceitfulness. To everyone whom have made posts explaining their stories, my heart goes out to you and I give you best wishes in resolving your GE Money Bank problem. I too have a story, but I hate and dispise GE Money Bank so much that it is difficult to describe in word what they did to me. Essentially when I am asked what GE Money Bank has done to me, I simple put up my middle finger and then point it at myself! Because that is what they did to me! GE Money Bank are scam artists! Their 0% promotion offer is a trap, and a sneaky TRAP! Do not trust them, they will cancel your promotion, they won't tell you, they will charge you all sort of fees from "random finance charges" to "late charges" (even if you are early) and everything else. They are crooks, and I really, really hope that the CEO and Suits of GE Moneyare cursed with bad Karma. I mean some really bad Karma! And even more so, I want justice. They have STOLEN over $3000 from me and I didn't have the money at the time, and I STILL don't have that type of cash. I want justice. SIGN ME UP FOR THE CLASS ACTION SUIT PLEASE. I want to do whatever it takes to bring justice to GE Money Bank. I want them bankrupt!
P.S. Not many mentioned this, but WHY DOESNT GE MONEY REPRESENTATIVES SPEAK ENGLISH!? You know what I'm talking about.
Five years ago I bought a TV and was being billed by GE money bank. I have paid this TV off 5 yrs. ago. Now I recieved a letter that I am being sued from GE money bank for 2, 500. That is way more than the TV cost. Anyone have any advice? My credit is ruined due to this company. That company needs to pay people back and be shut down.
GE Money is the worst comapany i have ever dealt with, they have some of the most rude, unethical and low moralist tactics and the worst in customer satisfaction, hopefully the feds shut that horribly run business down as well. Wont give you he manger's info even to file a complaint. Just bad business.
MY LOAN HAS BEEN CLEARED
I AM REQUED FOR NOC PLEASE CONTACT FOR
[protected]
This year I decided to purchase and ATV. The dealer set me up with GE Money Bank. I was told that My interest on my payments would be 11.9%. The loan was for close to $8000. I've been making my monthly payments of $197.09 only to find out that $73 of that $197 is going to interest and not to pay off the loan. I was told 11.9% but they are actually taking 37% interest on my monthly payments. THAT IS INSANE!
I called GE Money and I said, "there has to be something wrong here if I'm paying 37% interest on my loan when I'm making payments on time." They told me that I'm not charged for monthly payments but in fact charged interest on every day between my monthly payments that I don't make a payment. DONT LET THEM FOOL YOU. If they tell you a rate, you can bet you'll be paying three times that rate on your monthly payments. It's a-holes like this company that are the reason us citizens are going to have to bail them out for their scams on us. You can bet I will tell every one I know to watch out for GE Money bank. I'll post messages on our world wide company I work for, I'll spend as much time as I can giving GE Money Bank a bad name because they've cause me too much wasted time, way way too much stress, they manipulated me, and I'll do what every legal methods I have to make sure they get a bad name. from the sound of peoples posts on here, they are getting a bad name already. It just has to be put in more public places that more people will see. GE Money bank is worse than a common thief because they don't just take your money without you knowing it, they will lie to your face to get you into a contract where they can rob you. If GE Money goes under, and I hope to god they do, I'll be very greatful so they can feel what it's like to be the one getting screwed.
oh yeah, If anyone gets news that they getting closer to falling, please post here to let every one know. if It gets close to where they might be at the tipping point, I will gladly stop making my payments just to help them go under. I don't care if it hurts my credit or they take my 4wheeler away. something needs to be done about them. unfortionately, I think what they did to me is legal, so I probably can't do anything to them legally
Ge Money Bank – Violates Fair Credit Billing Act
FTC fair credit billing act
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre16.shtm
File a formal complaint with the Federal Trade Commission so they can go after them
GE Money Bank and the customer service there IS horrible, worse than horrible. This company is outright despicable. I urge everyone who has a GE Money Card or Bright Now Dental card to file a complaint. I spoke with a Channelle twice after being on hold for almost an hour. She was the rudest, most uncaring, unfeeling robotron I have ever encountered. She hung up on me twice and I called back and got a Vince who at least understood the legitamacy of my complaint. My due date was on the 6th and it fell on a Saturday. My statement simply said that the payment must be made by 5pm on the due date which I did. This resulted in a late fee and an increase in the minimum due on both my accounts I have and puts the payments out of my reach. This is what their intent is, to find a technicality and make the consumer pay for it. I urge everyone to file a complaint with the Better Business Bureau and other agencies. It is companies like this that are the reason the economy is crumbling. SHAME ON YOU GE MONEY BANK and ONLINECREDITCENTER5.COM. I won't rest until I have exhausted every means available to expose these thieves.
I attempted to make my first payment online to avoid the ridiculous charges you are requird to pay for speaking to a human. I looked for an hour and a half for the actual website to make the payment. I was directed to other search engines when I typed in the address.
I called a representative finally and told her my problem. She was useless and told me "it must be my computer because she was able to get on the site." I then told her the whole purpose of this charade was to avoid paying extra money and now I'm going to be late on my bill because I wasn't able to post it before 5pm. What have I gotten myself into!
I attempted to make my first payment online to avoid the ridiculous charges you are requird to pay for speaking to a human. I looked for an hour and a half for the actual website to make the payment. I was directed to other search engines when I typed in the address.
I called a representative finally and told her my problem. She was useless and told me "it must be my computer because she was able to get on the site." I then told her the whole purpose of this charade was to avoid paying extra money and now I'm going to be late on my bill because I wasn't able to post it before 5pm. What have I gotten myself into!
The website is poorly laid out and does not give enough information to make clear choices. When I thought I was setting my auto-payment up to pay according to the schedule, I ended up choosing an option that caused the full balance to be paid on the first payment. That defeats the purpose of financing. Since I didn't have a credit card statement yet and the website didn't show me my balances or what a "minimum monthly payment" would be, I was guessing as to which payment option to choose.
When I called to complain, they were unhelpful. Obviously they rely on creating this confusion in customers to extract a little extra cash without extending credit.
You're lucky you didn't sign-up. Look at all the complaints. GE MoneyBank et. al. are scammers. Stay away...stay far away!
I have the payment plan through GE MONEY fo r 18 months (extended) no interest payment. After 12 months, I was charged a huge amount which now GE doesn't want to adjust. As I called them, the first person named Stepahanie was rude, rush to hung up, told me that I am added for protection plan instead cancelling. I didn't agree to enroll and she gave me a number to cancel the plan. I dial the number and it was wrong number. After 3 attempts, i got the right person but couldn't cancel the plan. Now i have more issues than before. This is bad business practice and am sure they go bankrupt soon.
did not receive bill statement to pay last payment, went on line to check my balance only to find they had addded late fees&finance charges to balance. What a way to make money with times the way they are, they should be locked up for robbery without a gun. Retired&annoyed JBC
I have a GE money Sam's Club Discover. They did NOT send me my rewards check for $469.49 this year. About a month ago I sent email inquiry in as to when rewards are creditited. After delaying me for 4 weeks with "forum" emails, I recieved a letter on the mail stating that a check was issued in February of 2008.. Of course I did not receive it or I would have cashed it. I called and they said that the check expired Sept. 30th of 2008. I received their letter on October 11, 2008. They said there is no recourse and it's my problem I didn't receive the check in the first place.
I will never do business with GE Money bank or Discover card ever again. What a marketing tool they have going on.
I use this card at the average rate of $2000.00 per month. They can kiss the 2-3% of that away that they charge the merchants. No wonder why our banking/credit system is in such a mess.
GE Money bank is horrible! They are the worst credit card I got. It was a huge mistake to get their card. They have poorly trained reps who can't even answer questions on phone.
Sounds word for word like my horror story and others. File lawsuit against Zen Windows here in Columbus Ohio due to DEFECTIVE product and installation. Financed though GE MoneyBank. Interest and payments starts year later while we wait for court dates. Sending expensive photos and documentation with GE dispute forms. Took three tries before they acknowledge reciept of packets. Add GE to lawsuit. Having to send dispute form every third month as they say dispute settled, start sending invoices again. The hours and and dollars wasted trying to get anyone at GE MoneyBank to take responsibility, return calls, respond with the same answer twice. Consumer protections laws broken without any conscience. Now we are going into second winter with windows which will not seal / close. Have to duct tape the cracks. Out of plumb, warped, bowed, flawed. And still GE MoneyBank wants their payments. Umph! So sorry to hear that this seems to be the normal practice for GE MoneyBank. Strength in numbers though, lets hang in there. Any suggestions are appreciated. S.
Opened a PayPal Buyer's credit Account which until recently was handled by PayPal directly and then purchased by GEMoney Bank. Payments were always due the end of the months so I set up automatic payments thru online banking. Very much to my surprise, I got hit with a hefty late fee = $39 since all over sudden the payment was due on the 25th of the months. Called but was told 'too bad, that's the way it is'!
Used my Brandsource credit card to purchase new washer with free financing for 1 year. Payment due on the 1rst of the month but was changed to 25th. Again hefty late fee and now a finance charge of $1.50 every months although I paid the late fee off plus my regular payment. GE Money Bank will not remove the finandce fee and can not explain WHY it is added each month.
Lowe's Visa Credit also ended up with GE Money Bank. Credit Limit 5000, no balance, as a matter of fact, balance was always paid off with 2-3 months. New credit limit $240 with NO expalanation.
Bottom line - stay away from GE Money Bank!
They love to screw with their customers - and the only way to stop them is to file formal complaints with the Federal Trade Commission and The Office of Thrift Supervision
I have just went through many of the same BS as the rest of you with this so called bank. If they didn't do anything else I have learned not to buy any pre-paid card ever again. This is a total scam and I wish I would've found this site before I slipped on my face with this so called -. I hope there is a lawyer that still believe in justice for all and take this as a class action case. If so contact me too. Thank you for reading this post and for the ones who didn't research this bank first like the rest of us then I suggest you warn everyone around you I sure am.
I have received two letters from them stating that they have looked into my credit, and because I am having an issue with a credit card that has nothing to do with them. They are lowering my credit limit. The first one pissed me off but it was a card I hadn't used in years. I wrote them a letter of complaint then let it go. Then I received another letter yesterday concerning a card that I do use. They lowered my credit limit which will now put me over the limit. I feel they should pay the fees.
Ge Money bank didn't screw me as bad as it did the lot of ya! Holy moly! But I did get upto a 60 days late on my credit report, even when I always paid on time and AFTER I closed the account which is STILL posting to credit agencies as being OPEN...almost 2 years later!
In February of this year (2008) I purchased a flat screen T.V and stand using credit from Ge money.My promotion was for 12 months with no interest.I started paying back the card as soon as the first bill came.I even paid more than the minium I had excellent credit.In April I became pregant I was working and still making payments on time, then my husband I decided to take a much needed vacation over the summer. We paid our rent and all our bills ahead of time because we knew we would not have been back in time to pay them and that is when our troubles started with GE money.We were away for 3weeks and when we came back I was rushed to the hospital around the same time our new bill was due.Istayed in the hospital for some days and still ended up losing my baby.The day I came home I recieved a call from Ge money saying my bill over due by a few days I told the lady on the phone my situtation and that it was not that I did not have money to pay but I was in the hospital immediately after my return.I kept my word and paid the bill on time.Some weeks after I am checking my credit report and GE money reported me twice in the same month for negect of my account.I called GE money to find out the reason for their actions only to find out that they cancelled my promotion and was informed that I can't pay ahead so all the money I paid went iinto finance charges. These people charged me late fees and all.they messed up my credit and even though I complain it fell on deaf ears.Ge money is a rip off .They need to reform their regulation and let people know what they are getting into before charging their card.my My plan now is to pay them off the extra large balance, cut their card in tiny pieces and advise any one who might be thinking for getting their to refrain from it .I hate Ge money and I would never in my life use their card again I would not even buy their product once it say Ge I don't want it.
DON' T GET GE MONEY, STAY AWAY FROM THEM THEY RIP OFF PEOPLE'S MONEY WITH HIGH LATE FEE CHARGES AND FINANCE CHARGES. YOU ARE WORNED!
I purchased a TORO lawnmower with the no payment no interest for six months and 1.9% financing for 36 months thereafter. When the six months was up, I got a bill showing 18.95% interest. I called and they said that they had the promotion at the time I bought the mower but my retailer put the "wrong code" on the contract. I was standing there when he was on the phone with them and they gave him the promo code to put on the contract. He wrote down what they told him. When I called them to complain, they said there was nothing they could do. I could have changed the plan within 60 days from the purchase but not now. Asked to speak with supervisor and she told me the same thing. Asked for her supervisor and was told that she was as high as I could go. As far as they are concerned the complaint is resolved. I have hired an attorney, but this is rediculous to have to go through this. No customer service there. Oh, by the way, there is a note on my contract that says if I am late for a payment that my rate will go to 18%. Maybe if I am late I will save .95%. Don't use this company.