Menu
For Business Write a review File a complaint
CB Online Shopping GearBubble mug's handle broke immediately after we opened the box
GearBubble

GearBubble review: mug's handle broke immediately after we opened the box 94

R
Author of the review
4:01 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The company Gear Bubble LLC has terrible services and it was terrible to deal with them. I had ordered a mug for the veteran’s day. I go the mug and when we opened the box, the handle of the mug broke into 4 pieces. I started to argue with them, because the mug’s price was rather high. I told that it wasn’t worth to pay for such bad-quality mug. But the rep simply didn’t want to refund or change the mug. Awful services.

Oct 17, 2018 1:18 pm EDT
GearBubble customer support contacts
Phone numbers
Address

6440 Sky Pointe Drive № 140-361, Las Vegas, NV, 89131-4047, US

File a complaint Write a review
Hello Nevelia,
Thank you for your message. Upon checking, we see a replacement was sent for the second mug. It has shipped and is in transit to you:
https://www.logistics.dhl/us-en/home/tracking/tracking-ecommerce.html?tracking-id=9374869903503189960081

The expected delivery date is October 19th, Friday, so be on the lookout for it. We apologize for the wait.

Regards,
Team GearBubble
Nov 26, 2018 12:06 pm EST
GearBubble customer support contacts
Phone numbers
Address

6440 Sky Pointe Drive № 140-361, Las Vegas, NV, 89131-4047, US

File a complaint Write a review
For complaints, please everyone, start a NEW thread instead of commenting in this one. Also, include your email address or name so that we can locate the orders and take care of them properly. Thanks!

Team GearBubble
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

94 comments
Add a comment
S
S
Stephanie Granger
US
Jan 06, 2019 4:50 am EST

I ordered a pendant for my daughter fir Christmas, I called the customer service # and a recording said they are not taking calls anymore. I just want to know when my pendant will be delivered.

Y
Y
Yankee Peg
US
Jan 14, 2019 3:37 pm EST

want to return necklace
order #gb_890193049602dear
Margaret Fetta
email yankeepeg1@gmail.com

Y
Y
Yankee Peg
US
Jan 14, 2019 3:38 pm EST

see complaint above

Y
Y
Yankee Peg
US
Jan 22, 2019 7:21 am EST

This is the 3rd E-Mail to you guys. I want to return the Necklace. Can not read the saying on it. Order #gb_890193049602dear
Margaret Fetta
email yankeepeg1@gmail.com
Would really like a resolution to this!

A
A
Al Ault
US
Jan 22, 2019 7:43 am EST

We received the cuonline.capcu.org I ordered from your company and the cup was broken. We would like to have it replaced or have our money refunded. Please contact us when you receivedo this email. Thank you. Al Ault, 5601 Co Rd 80, Mandan, ND, 58554. [protected].

M
M
michele lyons
US
Jan 22, 2019 12:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

can not read the words. They are way to small.it would be an insult to give her such a lousy gift. Please refund my money.

J
J
james scott
coalton, US
Jan 22, 2019 3:18 pm EST

here is my tracking # ch_1DeVjcEri5J6h4cwk9Oc6OAt let me no where my order is.

K
K
kimberly2006
US
Jan 22, 2019 10:20 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

my granddaughter wore her necklice once and the chain is ready to break just got it 3 days ago need a new one where do I send the old one terry olejnik 1607 clarks ct Oshkosh wi 54901 olejnikterry@yahoo.com

G
G
Gary Lemerond
US
Apr 27, 2019 5:31 am EDT

On march 8 2019 I placed an order with surprisee.com. I ordered 2 ball caps,
Order #gbv_cd7264bfc18dea0802b370dd

I can't get a hold of anyone. Please let me know the status of this order.

Please contact me by E-mail or phone [protected]

Gary Lemerond
606 Vroman St.
Green Bay, Wi 54303

View 0 more photos
L
L
littleman2016
US
May 19, 2019 4:18 pm EDT

when i got the mail i did not get the shirt, i got an empty package and that pisses me off because i paid for it. my daughter contacted you and you just gave her a run around. The t-shirt was suppuse to have the wings on it with my husbands picture in the middle of it. i want the shirt or my money back. ROBIN WALLACE

J
J
Janet R Lasik
US
Jul 07, 2019 1:23 am EDT

Father's Day mug has wrong name on it The name should be BAILEY not Bly! Please send corrected or refund my money! This is ridiculous that you cannot be reached by phone! The transaction is is ch_1EjYpeEri5J6h4cwp0KccnD. They want a dessertation but I expect you to make this good!

J
J
Joyce Delonti
US
Jul 14, 2019 12:24 pm EDT

name is Joyce Delonti
email : Luvourdogs@comcast.net
phone # [protected]
I am going to contact the bank to reverse the charges if you cannot get back to me by the end of this week. thank you.

K
K
Kathleen O Miller
US
Sep 28, 2019 3:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought 2 Disney tee shirt the size was to small. I sent them back for a bigger size on August 9 and have yet to get the bigger size back. I hope you can help me.
[protected] is my number
Thank you

R
R
Rhonda Seiffert
US
Apr 22, 2020 6:34 am EDT

I ordered a mug online from Gear Bubble. I had names put on the mug. The names are very small( hard to read) I just want to know if it can be redone with the names made larger. Thank you!

More GearBubble reviews & complaints

GearBubble - wife heart necklace 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
GearBubble - daughter necklace ripoff 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
GearBubble - Coffee mug 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
GearBubble - ordering site
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
  1. GearBubble Contacts

  2. GearBubble phone numbers
    +1 (888) 552-5753
    +1 (888) 552-5753
    Click up if you have successfully reached GearBubble by calling +1 (888) 552-5753 phone number 0 0 users reported that they have successfully reached GearBubble by calling +1 (888) 552-5753 phone number Click down if you have unsuccessfully reached GearBubble by calling +1 (888) 552-5753 phone number 0 0 users reported that they have UNsuccessfully reached GearBubble by calling +1 (888) 552-5753 phone number
  3. GearBubble emails
  4. GearBubble address
    6440 Sky Pointe Drive № 140-361, Las Vegas, Nevada, 89131-4047, United States
  5. GearBubble social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
  7. View all GearBubble contacts
GearBubble Category
GearBubble is ranked 505 among 1606 companies in the Online Shopping category