Global Telelinks review: fraud & cheating! 76

I recharged with global telelinks and they promised 1300 mins for $210.00. The agent promised me that i will get an email within a few hours after recharging, showing my minutes available. I never got an email from these people and also the minutes i received was 500 only. I call them up and they tell me the agent who did it lied to me. I asked them to give me the minutes or refund me my money, they refused and on top of that they were asking me to recharge more so that i can recover those minutes. They should atleast satisfy the customers who were cheated. I would strongly advice people not to use their services. And you can never contact a manager to complain. I was so disappointed with what they did to me. It's a fraud and they say it's their agents fault who they have fire. i would like to get my money back buti can't contact any suprior person in this company.

DEAR ALL,
MY Self sam i have been using globaltelelinks from past four months i dont know, my agent name every time different name aditi, riya all filmy name of Indian actress, everyone cheater only need dollar every month sir do this recharge will get this much minutes but nothing like that so please aware with this kind of marketing call do not foll in girls voice indian girls number one cheater mostely this two lady{riya, aditi}

We had a harrowing experience with this organization - Global telelinks. We bought a plan for AUD 50 which was supposed to give us around 900 minutes with 6 months validity. First of all we got nearly 50 minuts less thsan what we were promised to by the guy on the phone. Secondly, only one month had elapsed and we had only used ~ 200 minutes when we received a phone call asking us to recharge our account as we had finished with our balance. We were promised that we would get our minutes (money) back - but nothing has happened after 2 months. So be cautious of this organization - they lie and do not keep their promises.

Global telelinks cheated with me.
They are fraud.
They did not keep their words what they promised.
I requesting all of my friends not to use their service.
after a credit transfer, they forgot their promise.

This is the first time i've been cheated by someone.
Mansi is the one of the agents who cheted me.

ssuzan@mail.com

well! my name is danish khan and i m using gtl from last 15years when this was the first company in usa to serve longdistance at the rate of 3.74 $.
amantel and raza.com r the company who buy minutes from gtl and they do their business but they cheat people but gts always speak truth 2 customer, nice service expensive quality and marvellous service . thanku gtl.

I have used this service only one time. And when they are taking my card information, then they told that this information is not stored in there system so every time you have to give the credit card number to recharge then I thought lets try one time.

And a service is so bad and then every month they are debiting amount from my account and then there is no refund. I have mail to them hundred times. And then I have to change my credit card. So don't use this services and any body knows how I can get my money back? Is there any legal department that will handle this issue? I have a bank statement and everything to prove my case.
Rajesh
rajeshvaja@gmail.com

I started off using the service for TEST porposes, And suddenly I got charged for $440 AUD from my account WITHOUT my consent. This happened 8 months back and as I called my agent, She told me I would get my refund in 7 working days 4 MONTHS ago. I got half of my money back, and when I asked for the other half, I was told because I DIDNT CONTACT THEM BEFOER I MIGHT NOT HAVE IT BACK. THEY CAN REFUND THE MONEY ONLY WITHIN 4 MONTHS. Now that came by a surprise, when in phone recordings ANYONE can hear me YELLING for the money back 6 MONTHS ago !

Hai Sunita - my parents are unable to call me by the method you have discribed to me today. Pls call me again to clarify this. If you do not, your name will agian come in the list of frauds - including global tele - Rawat - Hong kong

I have been with global telelinks for a no of years, they are very pushy to collect more and more deposit inspite of me having enough money in the account to make calls for a few months. This month they kept pressing me to add more money which I declined, hence they have blocked my account inspite of me having about 900 mts to phone India.

i am very fed up by a woman named manisha. she keeps ringing me all the time, hassling me to recharge my account even though i have told her a million times to not call me. she rings on my mobile, landline and my husbands mobile. she is the biggest cheat and fraud that i have known. previous experience; i have told her to recharge my account for 50 dollars but she recharges is for a higher amount without my authorisation. im supposed to receive free minutes however i have never received them. i hope she will stop after reading this comment.

Agreed with all the above! Global Telelinks are rip off merchants who also debited our account with out our authorization. Then would not give us back our money without a huge fight. After using a nominal amount of credit as its never possible to use all the credit you accrue, the have just closed our account again! Had enough - is there no Telecommunications Omubsman in India?!

I dont live in the US, but have been called everyday for the past one month by GT asking me to take their service. After reading this forum, I dont think I will even talk to them next time.

We have been doing international calling business for over 8 years and have served over 2 million global subscribers. Had there been any truth to all these complaints, we could not be in business for so long.

We extend maximum support to resolve customer issues and would request the same here. Please send us your account details to locate your issue and close the same for you amicably.

Send us an email to support@globaltelelinks.com

Thanks,
GTL Support Team

i am a global tele links customer.. it a very bad and ###ing service.. i stopped it today.. one agent named AJAY and Amir.. They are the ###ing agents from global telellinks india dont believe them. They are Fraud. Always give false promises and they cheat us me and my wife used to get a lot of cheatings from him..

Was told I was gonna get 200 mins for £5, ended up getting 60 only. When I enquired about it, they said I was being greedy and bought the package. They said I would have to top up so that they can gimme more minutes. Agents were from India. No respect and so unprofessional! A complete fraud! Be aware! They should be abandoned for fraudism!

They are really annoying

To GTL Support Team,

Then why you closed down your Singapore office?
Thats what your Customer Service Officer "Rizwan" said that you have closed your office in Singapore.
I also want to lodge Police report, give me your Singapore office address, if you have one. Although in Singapore your company status is still "Live" (Reg No. 200702597Z) according to ACRA records, but have a big RED cross next to it ... are you hiding something?

I closed this account in September 2012, they told me that my refund would take about 30 days and the check would come in the mail. Well, I called back in November- nothing, then in December is where I started getting the run around about my refund. They told me that a refund was issued in October to a credit card that has been closed since September before I closed the account with them. They told me that the they refunded it back to a card ending in 3507, which is the last four digits to my phone number. Now, I'm being told that I have to send them in a bank statement showing my refunds. Let's just say that this is not the only problem that I have had with this company. They have applied the money to the wrong telephone number and still charged me $5.00. I'm trying to remember now, who is in prison?

I used GTL for 3 months, but it was very expensive so witched over to phoneindia.com. but since the lasy 1 year i have not used it again.

I have been harassed by Global Telelinks with calls to renew the account almost evry day/ 2nd day. they call in the middle of night without even considering what time it is in the country they are calling. i live i New Zealand and thus 7.5 hours ahead of India, and always recieve calls late in the night from them, who are based in India.

I have tried requesting, pleading, shouting, abusing etc at them to not call again. but it has been 1 year, the calls don't end. I would never recommend Global Telelinks to anyone ever, i am also lodging a compalint with the police regarding thei, Global keeps cahinging the caller ID's so you can never make out who is calling.

Amit

I used the services of Global telelinks in the past and am totally fed up with them. They never give you the agreed rates to begin with and then the voice quality is always poor and calls get 'dropped' at times.Totally unprofessional customer service by agents based in India. They always have the same answers to all your complaints. If you complaint about the bad voice quality they would say that they have had few issues in the past and all that had been rectified and will give you a new 'local access number' assuring all is well with that. But you will soon find out that there is no real improvement in the service. If the complaint is about the rates at which you are charged they will assure better rates with the next 'top up' for pre-paid service.

Do not deal with any agents who are calling from India. They will get your credit card details and make unauthorized charges to your account. When you inquire about these charges they would always claim that it has been done by someone who had left the company recently. They will assure you that your details are not kept in the system but you will be surprised when they make unauthorized charges from your account.

The latest racket by them is offering the customers an extended period of validity for the amount you top up into your account as if they are doing a big favour to you. But actually what they are doing by this is to make sure that your credit card is charged without your consent at the end of this 'extended period' without your consent. While getting your credit card details they will assure you that charges will be made only after contacting you over the phone and getting your consent but that doesn't happen all the time.

In short, as a person who had used their service in the past I would highly recommend to stay away from these guys operating from India.

I have just started to used global telelink and they never let you know all the charges that you will be charge up front how you get charge 5 dollars to open an account 2 dollars credit card charge 9 dollar service charge and 5 dollars to refund my money it a ripe off and not fair I must say don't use this company if you don't have to

I been using Global Telelinks last two years..Same thing happened me also they did recharge from my credit card without authorization few times and i told cancel the account i don't want to use the Global service but still they did same thing from my account...Reallyyyy very worst service and be careful with these guys don't give any card details and DONT USE GLOBAL TELELINKS SERVICESSSS

this is cmpletely a fraud co.
swallon my rs.10000. on the name of job consultancy
please guys be aware

Global telinks are complete frauds and scam artists my grandmother put me on her account so i could put money on the phone for my sister to call from county well anyway my sister said she couldnt get through mind you i got authorization from my grandmother a rep even spoke with her! There saying i cant transfer MY MONEY TO A DIFFERNT NUMBER because theres two names on the account myself and my grandmother well if i know the security code why cant they complete the transaction to MY CELL PHONE there complete idiots and incompetent NEVER AGAIN!

I am happily using some other calling services to make phone calls to India, then a guy called from GTL called me and offered £15 unlimited calls to India. I was surprised and started making calls to India, just after a week my minutes are done. I phoned the customer service and they told me that you been recharged with only £5, I was shocked and had an argument with them then they recharged with another £5 and thats all. No unlimited calls no minutes nothing, unlimited means not unlimited this is what they are saying(TERMS AND CONDITIONS APPLY).

My card details been compromised just after 3 days I used card with GTL, please do not reveal your card details with them.My card is been used somewhere else but luckily I got refunded from my bank. PLEASE BE AWARE NOT YOUR CARD WITH GTL.

I wonder how this company is surviving with such stupid service. I suggest you guys, DON'T USE GTL, there are many calling services in UK with far better quality and trust.

I HIGHLY RECOMMEND TO STAY AWAY FROM GOLBAL TELE LINK

EVEN I have been cheated by this Company GOLBAL TELE LINK, they promised 900 minutes in 15 Euros, but just 350 minutes. Please stay away as who has time to follow up for reversal of amount and check with customer care.
BIG FRAUDS. STAY AWAY.

I agreed Global Tele Link is Big Big cheter and fraud company
Please do not use any service from them.

SImilar to many of the above complaints. They promised one rate and charged me twice that. After 2 calls within one month of signing on I asked for refund of remaining amount, as they were not going according to the sales pitch. It is now more than 6 months and a few email exchanges later they call me again and I tell them still awaiting refund. Instead find they have charged my credit card with additional amount. FRAUDSTERS.
Are there other sites that this fraud can be exposed?

01/15/2016, 12:14 PM - Eshanth Global: Hi
01/15/2016, 12:14 PM - Eshanth Global: Sir
01/15/2016, 12:14 PM - Eshanth Global: What hapend
01/15/2016, 12:14 PM - Eshanth Global: Can u apdate ur account today
01/15/2016, 12:43 PM - chitti chirutha: Hi was in meeting call me Saturday or Sunday
01/15/2016, 12:43 PM - chitti chirutha: Week days will be busy
01/15/2016, 4:08 PM - Eshanth Global: Ok
01/16/2016, 12:23 PM - Eshanth Global: Call
01/16/2016, 12:23 PM - Eshanth Global: Pick
01/16/2016, 12:23 PM - Eshanth Global: Plz
01/17/2016, 12:12 PM - Eshanth Global: Chiti sir don't do like that
01/17/2016, 12:12 PM - Eshanth Global: At list do a singal recharge
01/17/2016, 12:13 PM - Eshanth Global: U r creating problem for my job
01/17/2016, 12:31 PM - chitti chirutha: Please don't call can't argue or explain
01/17/2016, 12:31 PM - chitti chirutha: Don't disturb me
01/17/2016, 1:06 PM - chitti chirutha: I am saying serious plz don't call
01/17/2016, 4:26 PM - Eshanth Global: If u not recharge the account ur 50 dolar will dictated outomaticly
01/17/2016, 4:27 PM - Eshanth Global: And my salary will also didadcted
01/17/2016, 4:27 PM - Eshanth Global: Up to u what u want
01/18/2016, 10:24 AM - Eshanth Global: Check ur account credit 50 dolar
01/18/2016, 1:10 PM - chitti chirutha: Why?
01/18/2016, 1:36 PM - Eshanth Global: Let us see
01/18/2016, 1:36 PM - Eshanth Global: I have lost my salry just becose u
01/18/2016, 1:48 PM - chitti chirutha: Is it ?
01/18/2016, 1:49 PM - chitti chirutha: Why like that?
01/18/2016, 1:56 PM - Eshanth Global: When we ask for some doler welu in custmars account .for customer stasfatin .thy ask after that customer will do recharge .we say yes .if customer not rechage in that case thy diduct same from our salry
01/18/2016, 1:59 PM - Eshanth Global: 😄
01/18/2016, 2:00 PM - chitti chirutha: If customer not interested,
01/18/2016, 2:00 PM - chitti chirutha: Not your fault rite?
01/18/2016, 2:01 PM - Eshanth Global: That's why we ask to custmer
01/18/2016, 2:01 PM - Eshanth Global: After getting the amount will u recharge ur acout
01/18/2016, 2:02 PM - Eshanth Global: Thy say yes
01/18/2016, 2:03 PM - chitti chirutha: How can I get the amount
01/18/2016, 2:03 PM - chitti chirutha: ?
01/18/2016, 2:05 PM - chitti chirutha: Next month also they deduct from your salary
01/18/2016, 2:05 PM - chitti chirutha: ?
01/18/2016, 2:05 PM - Eshanth Global: Not also
01/18/2016, 2:06 PM - Eshanth Global: I have ask some more time..
01/18/2016, 2:06 PM - Eshanth Global: U do rechage
01/18/2016, 2:06 PM - Eshanth Global: Na
01/18/2016, 2:07 PM - Eshanth Global: In 25 I I ll give 5 extra
01/18/2016, 2:10 PM - chitti chirutha: Not interest, because I worrying money deduct from my account automatically
01/18/2016, 2:10 PM - Eshanth Global: I will do now that
01/18/2016, 2:11 PM - chitti chirutha: I said not interested, why you do that?
01/18/2016, 2:11 PM - Eshanth Global: We can't do that that's y it is not hapend yet
01/18/2016, 2:12 PM - chitti chirutha: Then why you scare me bro?
01/18/2016, 2:13 PM - Eshanth Global: If u I'll do its good other wise will do it towmmorow to save my salry
01/18/2016, 2:13 PM - Eshanth Global: With
01/18/2016, 2:14 PM - Eshanth Global: 15 doler
01/18/2016, 2:14 PM - Eshanth Global: Don't warry
01/18/2016, 2:14 PM - Eshanth Global: U I'll got benifit
01/18/2016, 2:14 PM - Eshanth Global: Then u can left
01/18/2016, 2:14 PM - Eshanth Global: I don't care
01/18/2016, 2:15 PM - Eshanth Global: Do u want to know ur card nmber
01/18/2016, 2:15 PM - Eshanth Global: Cvv
01/18/2016, 2:15 PM - Eshanth Global: Expi dat
01/18/2016, 2:15 PM - Eshanth Global: 3d passs
01/18/2016, 2:16 PM - chitti chirutha: But if you do that's fraud rite?
01/18/2016, 2:30 PM - chitti chirutha: Maybe I will do next month
01/18/2016, 2:31 PM - chitti chirutha: Because I want to try Skype this month as I told you
01/18/2016, 2:42 PM - Eshanth Global: No bro try this mont I ll give u best call qality
01/18/2016, 2:42 PM - Eshanth Global: For saving the salry I have to do that
01/18/2016, 2:43 PM - Eshanth Global: I have time till towmmorow
01/18/2016, 2:44 PM - Eshanth Global: I don't want to do but I have to do
01/18/2016, 2:44 PM - Eshanth Global: No way
01/18/2016, 2:44 PM - Eshanth Global: Sorry
01/18/2016, 2:44 PM - Eshanth Global: Plz coprate
01/18/2016, 2:44 PM - Eshanth Global: It is the last time
01/18/2016, 2:45 PM - Eshanth Global: Then go eny where I don't care
01/18/2016, 2:45 PM - Eshanth Global: I have lostof custmer
01/18/2016, 2:45 PM - Eshanth Global: Who trust on me
01/18/2016, 2:46 PM - chitti chirutha: I trusted that's why I do recharge that day
01/18/2016, 2:46 PM - Eshanth Global: Give prmison 10 dolar or I'll do 50
01/18/2016, 2:46 PM - Eshanth Global: Up to u what u want
01/18/2016, 2:47 PM - Eshanth Global: I will call ur friend by ur name .
01/18/2016, 2:48 PM - Eshanth Global: Chitti babu .plz do a singal recharge bcos I don't want do eny thing ring whith u
01/18/2016, 2:49 PM - chitti chirutha: I want to be nice, I want to do, but next month
01/18/2016, 2:50 PM - Eshanth Global: OK u can use next month I I'll do recharge towmmoro
01/18/2016, 2:50 PM - Eshanth Global: It is vailid for 3month
01/18/2016, 2:51 PM - Eshanth Global: Try to understand I don't want to get Didact salry
01/18/2016, 2:53 PM - chitti chirutha: Let me think for this week
01/18/2016, 2:56 PM - chitti chirutha: You said difficult to customer, but now why you want to loose me?
01/18/2016, 2:57 PM - chitti chirutha: No I worrying next month also you force me like this, if not interested

Yes, they wont refund my money and i only had them for four days (2-3-216). After reading complaints against them i decided i no longer wanted their service, I asked for a refund. I put 40 and they want to give me 25 without using any of it. They crooks and the company need to be brought up on charges

They are fu fraud company. I already complained about them in consumer forum in Canada. Waiting game now.

Global Telelink they are cheating people and their money. Last time I bought credit from them and they promise me they will give me 1100 minutes for India and 2000 minutes for Bangladesh but they didn't given me that much minutes. They given me half of minutes what they promise. It's really cheating with people and with their money. I strongly suggest don't buy their minutes and don't use their services then they will understand what business promise.

https://www.globaltelelinks.net
I am so baffled and surprised, how come this company is still operating. They are the biggest 420 company ever. For them 100 minutes is 1 hour of talk time. They are cheaters and i don't have any words left to tell about them.

This company staffs take money with out your or my permission this is the bad other things they took more minutes as well. Now if they took money with out my permission I report bank and request refund. When you refund from bank than they stop to take out money.

global telelink is ###ing ### fraud company. they will keep calling each day every day any time of the day like psycho. they are ###ing crazy people. if you dont pick the call they can call you 14 times a day. which is happening to me. it seems that they dont have any customers so any innocent they find they keep fooling the person. what a rubbish thing that is. i would say dont go for this ###TY company. they are bloody psychos.

I am using globle Telelink service nearly since 4 years I don’t like there service but last time August agents calling 100 times and explain me we have good offer for nepal and you are our value customer he said if you recharge £55 you will get £3 for 6 month then any festival uk India and you will get Sami bonus minutes 3000 minuets calling for nepal
And I have think yes minute and other I believe him
He just give me 1670 minuets. Then told me other minuets giving me with in week
After week I have call there customer service
I have Explain my problem
They said he is not working any more here
We don’t know
Every time they saun I will pass your problems
Our senior staff
But 3 January when I check my minuets is there 1500
4 January again check my minute there is 700
only
I have my four year experience with them
They are cheating with on phone they there dealing with me