Great Clips review: employment 69

I agree! Great Clips is not a place to work unless you like being treat like dirt!
Our store just got a new manager about two months ago. We were never formally introduce to her. She just came in and started making make up rules and we did not know about them till we were written up. I emailed the manager and the district manager about my concerns and wanting to understand how things were being ran now. Next thing I know they have the H.R. lady in there and both I felt was attacking me. Telling me I have an attitude. They put me on a 30 day watch and if my attitude did not change I would be terminated! I had several concerns. 1) the time we no longer take perms. We have always been told 5pm was the latest we can take a perm. The New manager books one with long hair at 6pm. After 7pm it's just the two of us. For the 1 1/2 years I have been there I never went to the bank. I mention to the manager that we were low on ones. She ask if I could go to the bank. I said did not feel comfortable. I told them that you need two people to count the drawer one after the other but your going to let one person go to the bank? No I will not go not using my own car. Said that I would get paid...again I said I'm not using my car! I ended up doing two hair cuts after this hour or so unexpected meeting. After that I went to the manager and told her either she or the other girl need to close because I quit. I'm not working for someone who says I have an attitude! This company wants to be micro manage. We ran fine for a bit without a manger. We did what needed to be done!

Great Clips is a JOKE! I am a very talented styilst, who has been booth renting, but having small children at home didnt allow me to booth rent anymore. I decided i needed and hourly paying job. I applied for a new opening salon...it was great at first...But man it went down hill FAST! First off the stylists are very unproffessional and seems they hire anyone as a manager (21 yrs old just out of school) AND they allow ppl to open these franchises without a lick of experience in the industry! WHICH IS THE FIRST MISTAKE! the whole place is run like a ### show and no one knows whos doing what...its crazy! Same problems i had were already metiond, loss of hours, drama, drama, drama, and in the 8 months i was there we had 4 managers (I was there to open the salon, so the salon was ONLY 8 months old) The kicker is they coupon the ### out of every haircut! Its one thing to have to swallow ur pride and work the "fast food chain of hair salons" so to speak, but even more of a blow to ego to know you are giving a $35 cut away for a measly $6 bucks, and when the price is $12 the customers ### about it! I was like "hey, i used to charge $35 dollars for that cut where i was before...is $12 really too much?" Regardless, it is a HUGE diservice to yourself if you are fresh out of shool to work here anyway as u get NO EDUCATION besides Academy which is a joke in itself! You basically gain no experience and cant build a clientele...SO WORK SOME PLACE ELSE AND SAVE YOURSELF THE TIME AND STRESS! You will just get fired for bogus reasons anyway! Like everyone else!

Sorry to hear about your experience. You're more than welcome to contact our corporate office at [protected] if you have an issues that you'd like resolved.

Kasey S.
Great Clips

They advertised online check in like that is the best thing since Big Mac. Well it isn't what it is advertised to be. They say that its convenient, wrong! I checked in online and it states 10 minute wait however, when I got there the gal informed me that it would be 45 minutes wait saying that online check in really isn't what its supposed to be since they have walk in customers. Hello? Really? What's the point of offering online check in since there are no benefits. Oh well, I took my business elsewhere.

It is definetly not a place for new stylists to start working there. I understand that they need to start somewhere to build clienteles. When I was interviewed there I had explain to the manager that I have not had any training in haircutting but was willing to learn. I had explained to the manager that I only knew couple of haircuts other than a straight cut however had no idea how to cut men's hair. She told me not to worry about it and that they will train me. When I started my training after watching people and asking questions I got comfortable. A day later the manager went on a two weeks vacation then a co-worker was out of work for awhile due to family emergency. The assistant managers were stressed out. One of the assistant managers is such a liar who will tell you one thing then tell you something different. She does not want to be called out on anything. I was told not to worry about time just do a great haircut. Of course we all will have complaints which is normal no matter where you work at from McDonald's to the corporation. I was making decent tips daily. She called the district manager and told her that she felt that I was not ready to be on the floor but was willing to work something out. I was to wait until the store manager return and train with her. I thought I was improved a lot since day one. When the store manager return I did not do any haircuts. I got bored after watching people doing haircuts. I did not really cared much for being a receptionist. Then the district manager return and told me that because I was not improving (which I disagreed but hey I guess was wrong) so she will have to let me go BUT she wanted me to be the receptionist for the weekend. She wanted me to keep in touch with them and apologize to me for hiring me in the first place. She told me that she apologize that everything were threw at me all at once but keep in touch with them. They would love for me to come back in 6months. I was upset but furious on the inside. I was civil and thank them for their time. I could not figured out why the store manager and the assistant manager didn't have the balls to tell me that. They had lost my license but few days later it had turned up. It took a week for them to give me my damn paycheck. I was not going to call them weekly to see how they were doing and re-apply in six months. However, it was not going to stopped me from applying at different salons and take more courses so I can continue to be better at my job. I was employed as a full time but was given a part time hours. They were already interviewing few more people while they was laying me off. I feel sorry for them. This one co-worker in particular alone with this assistant manager would watch me then whisper to each other. The girls were unprofessionals. They allow one co-worker to wear white strap sandal. I felt it was unfair. I was told about the dress code but not in specifics. For example, all I was told is to wear black solid pant and the shirt cannot have any logos. I did not know that I could not wear nice black jean. I could not wear tennis shoes but that did not bother me as much. I felt out of place and uncomfortabel for a little over a month. I did not trust anybody there. There was something fishy going on. I was glad that I was no longer employed by Great Clips. It was one thing to do your job but another to be working at the salon in NC.

Next time, it does not matter what salon you go to, tell the stylist specifically how you want the cut. Typically the stylist should ask you how you would want your child's cut before they do anything to his/her's hair. You cannot assume that people can read your mind. Just because it was pulled back does not mean you want to keep the tail.

Great Clips is a joke. For the one on this site that up lifting GC are probably someone that have a manager position and has kiss the ### of the general manager. And as for Kasey S. stop telling these people you feel bad for there experience because you and corporate could care less. We are numbers to this company. The great clips in Virginia Beach are charging there employee a 2.00 fee for direct deposit and a visa card that they making their employee get to put their check on. But Kasey you care. When you call corporate they call back to your store and tell the GM of your complaint. In Tidewater Virginia you get 7.00 an hour. They put tips in your check so you are bring home less than 400.00 every two week. It a click to get the good shift and when you call in sick (even w/ a Dr. note) they tell you to find someone to cover your shift or you have to come in. There was a young girl (Ebony) at Edinburgh location in Chesapeake, Virginia that have a heart condition (Tetralogy fallot) and had gotten pneumonia and she was told if she couldn't find no one to cover for her she have to come in. This child came in there to work sick as a dog. She also came to work when they was short staff just a week after her baby was born. After all of this, when they got staff they fire her. The manger at Edinburgh does not pick up her phone when you trying to call her would not answer text when you trying to reach them when an emergency has arise. If you not kissing their ### then you are fire. If you do pick up shift at any of the other store then they cut your hour. but the manager will not cover the shift for any of their employee. And the Gm dont make them because they buddy. My advice to the people that have work or thinking about working for or all ready there. Get out now. You never make money there. If you are still in good health go someone else and work for them for a year, build up your clientele and go booth rent. That the way to go. Because when it all said and done, GC is in the business for you to make them rich, after all it your skills that you paid to learn and can't make enough to pay your loan back.

My sister works for a Great Clips in Tennessee. All the above complaints are exactly the way it is . . . NO exaggeration whatsoever. She recently came down with shingles and returned to work, while still in great pain, before her physician told her she could. Her manager told her NOT to tell anyone she had shingles! Then, the owner insisted that she write a letter explaining why her numbers were so low during one of the days she was in the recovery period. Of course, her numbers were lower than usuaI. She had the shingles for God's sake! I find that despicable.

I had long hair with long layers, shortest layer was below my chin. I went in for a trim. She showed me with her comb that she was going to cut 1 and 1/2 inches. She complimented me on how healthy my hair felt and that i didn't need anymore than that cut. She cut over 6 inches! My hair is on my shoulders. :( :( My birthday is tomorrow, all i wanted was my hair trimmed. I am sooooo upset! :'( :'(

The people who can't see why this is a terrible, dead end, over worked and under paid, wear a million hats but only get paid for wearing one place to work have their heads in the sand and up couple other places I am not going to mention. Great Clips is not a salon its a hamburger joint or should be. Of course it depends on who you work for I worked for someone long ago that made work tolerable. But I have been working at a few and I know people who float all around my area and surrouding towns. And working for somebody that is not a lunatic is so rare...When you work for people who are most likely not hairstylist (most owners are not stylist, this is a stable money making venture for them, and the salons are self run, they come in collect the money off of your blood swear and tears literally, and dont give a [censored]), they will never understand EVER. If you ever go on their site look for honest answers and a place to vent log off shut your computer off and have a drink or two. It doesn't exsit. This is the only place I have found for stylist to honestly vent. If you look on GC's stylist "blog", it has a section from August about dealing with kids that have the "wiggles" aka screaming and kicking kids who don't give two craps about your tickle machine, you, or whats more your back and neck and shoulders that hurt for days later while they go live their life. Thank goodness most of the kids I do are sweeties and listen but there are always the few. And some parents that want u to risk life and limb for yourself and their kid for what. And it kills me alot of the parents that have attutiudes like that go to other "chic" salons for themselves lol. I just find everything I read from Great Clips so condesending it sends a chill up my aching back. I am glad I found this board I will be back very soon.

lol back already I went to Great Clips twitter account and its no better. Its all looking good there, way to go buddy, go get em tiger, and nuts proclaiming themselves mayor of Great Clips rotflmao *holding my sides* dry pc bullcrap nothing! Wait the mayor thing is probably what they have to do to get along sort of jedi mind trick themselves to stave off the agony so I am not going to rain on their parade. But anyway nothing real about it... the look at my hair tweets from "customers" is most likely written by corporate staffers...omg whats real people? Don't bother to get a juicy tweet in between the rainbows and sunshine ### the account must be heavily heavily filtered lol. Later fellow stylist...

lol back already. I went on the aforementioned twitter account and it is no better. Alot of go get em tiger, way to go, watch out now comments and nuts proclaiming themselves mayor of Great Clips rotflmao *holding my sides* but wait I take that back. These mayor ppl probably have to do these things, I mean like...jedi mind trick themselves in this way and do high kicks and cartwheels to get through the agony the rest of us write of. Big btw if you are thinking of tweeting something juicy between the rainbow and sunshine ### do not bother. The account must be heavily heavily filtered monitored whatever because everybody sounds like what an older stylist told me like they are on a quaalude lol or however u spell that hahaha. Even the, look at my hair tweets by "customers" I suspect are written by corporate staffers. And in reply they get a way to go champ great cut...omg what is real with this organization? Later fellow stylist...

I just want to learn how to be consistant with my hair cuts and perfect them as well, I will make sure that I utilize it as a stepping stone as well. We have to use them to upgrade our skill and speed so when its time to do booth rent it'll be good.

Hello,
I have a complaint to file for my recent visit to Great Clips at 5050 State Highway 303 Ne 50, Bremerton, WA 98311
Here is their number, [protected]

When I came back today my skin started to Break out at the back of my scalp, and it's only been 13 hours since my visit...
I do not think that they have sanitized the equipment and/or the cutting blades very well since that I am now breaking out, with all sorts of pimples and white heads on my scalp...

I have been taking my 8 year old son to great clips for several months now and have been very happy, he has always walked out with a very good haircut. Cute little boy cut, a little longer on top parted to the side, short sides and back. My husband started going as well. He gets a very short "buzzed'" military cut, because he is a military vet. My son is named after my husband... hence my complaint. Every single time I enter the salon I have to make sure that they have the correct person (my son not my husband). Well, my husband brought my son to get his haircut tonight and the stylist confirmed to my husband that they had the 8 year old profile... My husband turned around to hang up coats and when he looked back she had buzzed my sons hair to his scalp! Too late to do anything! They showed my husband both profiles and they were identical. Someone had entered my husbands last haircut into my son's profile. Now I have a very upset little boy who will not take off a hat and is afraid to go to school on Monday! I tell him constantly how good he looks. Little does he know but I am very upset myself, because he makes his first communion in 4 weeks with a picture session in 2. My son has to have these pictures taken with a haircut that is beyond buzzed, he is almost bald! This is so unacceptable! If the girl who cut his hair truly was a stylist she would have recognized that the profile was clearly wrong. My sons hair was long and thick and clearly never cut to the scalp anytime in the recent past! She could have questioned my husband and If they were still unsure we could have come back another time. Or just given him a trim by just following the cut he already had rather than follow a "profile"! I am not sure what I am looking for in writing this, because I am not a person that makes it a habit in writing complaints about people. I guess I just want someone to know and feel my frustration. There is really nothing anyone can do to make my son's hair grow back. We are just going to have to be the best parents that we can be to make him feel confident in himself.

I have been working for Great Clips almost 6 yrs. There is room for advancement if you do your job. I love this company and the owners I've worked for have been great.

I just called to get my schedule and was told that I am not on the schedule at all. I have worked for great clips for almost 3 yrs. I was an exemplary stylist. My numbers proved it. Nobody has ever beat me in any sales contest ever, and my clientele was ridiculous. People HATED great clips but only came in to see me for a great cut, and my company.
Now, in almost 3 yrs, I have literally called in exactly 2 times! I have worked for great clips and gave them everything I had. I lost out on family time, missed games and many nights of not tucking my kids in.
I truly thought that I'd retire with them or own my own place.
I can't say great clips as a company is bad. It's the franchisees! There are no set rules to follow as far as human resources go. What I mean is, the great clips hr department gives the franchisees templates and direction on how to set there own guidelines. It's the greedy franchisees who work you to death and tell you what you want to hear just to keep you working. This while under 17 min haircut rule is bull. Some if my cuts were 30-35 mins long and I didn't care. I sold products and had my guests coming back. Our wait time would be 106 mins with 3-5 stylists on and the franchisees would walk and in see that they were ALL waiting for me! It got to be a problem with jealousy.
Long story short, I have seen my franchisees open more salons based on my success and watched ppl steal, slack, cheat hours, check stylists in whom were not there and literally cut ppl and not be reprimanded.
I have done nothing but try to improve the salon and have totally lost respect for them. I just called off due to an emergency situation at home and was told I no longer work there. WTF!
I understand that they are an at will salon but seeing that I no longer am on the schedule and they didn't even tell me, shouldn't I have been notified or can I seek unemployment?
To the great clips on the blvd in Tonawanda NY franchisees, I'm sure your intentions were good when you started 4 yrs ago but you really turned into horrible, greedy, unappreaciative, disrespectful people.

There is a stylist "chandral" whom lacks any respect and customer service. She loudly talks about her stalking boyfriend, her partying, and outwardly speaks of how she hates cutting hair, "while she's cutting hair!" i've watched her talk and treat customers rudely every time i've been in. She even gave a peace sign sideways to an elderly woman after the customer requested a specific hair stylist. On top of her unprofessional behavior, she cuts hair terribly! She is the reason i nor my family will ever go there again.

Obviously if my sons tail was pulled back then it shouldn't be touched. In the first place she should have asked if i wanted the tail cut. She made me mad i should have got his cut for free. She didn't even apologize, i could tell she was tired.

Great Clips is a F joke! I have no health ins because of their incompetent HR department. Was recently in a car accident and now cant see any of my Drs because of them. I want to [censored] bc if the pain im in. I hope the salon blows up

I WILL tell you I worked there and I can tell you what to expect, , first you have 14 min to do a cut style and finish. sometimes they enforce it and sometimes they don't, that depends on if they want to or not. next... if you do not sell a product or products in a certain time frame like weekly or daily they take money out of your check at first its 5 $ then 10 dollars then 15 its what ever they want to do, they said it was to motivate you to sell.& at one store they have a camera on you at all times & record you while you are working at your station and everyone else's station as well. they write you up for being to fast, they write you up for being to slow, they just plain pick on you so you will quit, in my case, I was doing more production per hour than any other female stylist and they went to the manager and complained and said it was not fair that I was making more money than them &so long story short, the manager told me I had to lower my hourly production, I asked her if there had been any complaints she said no .asked her why, she said just do it and if you don't you can look for another job, I asked her how did everyone of the stylist even know what my production was, because that information is kept in your file and should be confidential, well long story short the manager was letting the other women go threw your file in the office, which is so wrong its not even funny. there are a lot of crazy stories about great clips you would not believe unless other wise work there yourself to see first hand, but I warn you, they also don't want to keep a stylist for any length of time because they don't want you to get a clientele because if you were to leave there, they don't want people to follow you if you go to work somewhere else. I think if a person likes the way you do there hair, it should be up to them who cuts their hair . however I think the women was just jealous that I had more requests than they did & they did not like that, which is really a shame that they are that way, they should focus on there job and there clients not be so catty and unprofessional. And the list goes on and on about these great clips stores, I like to think of them as fast-food hair shops with no professionalism, and a good place for mental torcher...

Horrible customer service from candy ? At great clips in Huber heights Ohio at sulfur grove shopping center. I checked in online at 6:37 pm I received a check in text that states I was check in and that I was ready to walk in and get hair cut. I walked in at 6:46 pm and Candy states that I'm not on her screen. That she don't have time for me that if I didn't check in that I can not check in now. So I showed her the txt and page that I checked in and she stated that they were closing and she has already swept the floor and she is not cutting no more hair .

Hi there, I am a current stylist at Great Clips. And, I totally agree with what you stated about the hours and hair cut timing. Also, certain customers have been reached out to, by management to receive a cut that management knows will create a time imbalance. Also , the check in app is manipulated to have customers peak time for certain employees(favorite) employees to receive more tips. You are 100 percent correct. I am in California. What drew me to this forum ... is I am experiencing micro aggression from the Great Clips Management /Owner at the location where i am working. Thank you for sharing your experience, I am now encouraged to share mine.

My complaint. As a stylist to I am asked to wear the company shirt on weekends. The shirts are supposed to be supplied to me. I don't get it myself. I was given 1 shirt and was told on the Sunday after wearing the 1 shirt my manager said that she'd let me slide with wearing another shirt. I don't understand that at all. Also, under 17 min. That's ridiculous... I'm sure I can get there, but geez I just started and I'm 50 with a 24 year old being kind of mean because she's a manager. This probably not the job for me. That makes me sad because I kinda love it. But please, we need more seasoned, kind managers. But, if not, okay I'll move on, I guess. All though, I'd hate to.

I worked at a Great Clips. And the manger had the audacity to tell me I had to make up a register shortage that 3, stylist had thier hands in. Aaa. That's against the law in the State of New Jersey. I told her so and she continues to give me a write up. So I continues to contact the labor board. Who's in charge now. Any manager running any business should mandatory take classes on labor board laws. I think California requires this Anyway 2 weeks later they closed down the shop. I guess me hiring a lawyer didn't sit well with them. Never effin again. I will hang up my scissors before I'm desperate enough to take a sweat shop job at great clips.