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Gulf Air

Gulf Air review: Flight 1

M
Author of the review
12:06 pm EDT
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Dear Gulf Air Customer Service,

I am writing to formally request compensation for a significant disruption I experienced on my recent booking with Gulf Air. I was scheduled to fly from Cairo to Bahrain on 7th Aug on a direct Gulf Air flight (Flight Number: 0080]). Upon arrival at the airport, I was shocked to discover that the flight was overbooked and that my itinerary had been changed without any prior notification to a Qatar Airways flight with a transit in Doha.

This unexpected change caused considerable inconvenience and delay in my travel plans. Furthermore, upon arriving in Bahrain, I found that my luggage did not arrive with me and is currently missing. The baggage delay has caused additional stress and inconvenience.

Given the circumstances, I am requesting the following:

1. Compensation for the Overbooking and Unnotified Flight Change: The lack of communication and subsequent rerouting have caused undue hardship and delay. I request appropriate compensation for this disruption.

2. Compensation for Missing Luggage: I expect reimbursement for any expenses incurred due to the delayed luggage and compensation for the value of the lost items if they are not recovered promptly.

I expect a satisfactory response to this request by tomorrow, 9th Aug. Please be advised that if I do not receive a prompt and adequate resolution, I will escalate this matter to the appropriate aviation authorities and consumer protection agencies.

Thank you for your immediate attention to this matter. I look forward to your prompt response.

Sincerely,

Claimed loss: lost my luggage

Desired outcome: contact me on my email [protected]@gmail.com

Confidential Information Hidden: This section contains confidential information visible to verified Gulf Air representatives only. If you are affiliated with Gulf Air, please claim your business to access these details.

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D
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D. Schuppe
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Aug 09, 2024 5:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Gulf Air seems to have turned your straightforward travel plans into an unexpected adventure. It’s impressive how you’ve kept your cool despite the surprise flight change and the added stress of missing luggage. You’ve clearly laid out your expectations, and it’s only fair that Gulf Air responds promptly to address the inconvenience they’ve caused. Hopefully, they realize the importance of customer satisfaction and make things right without further delay. Here’s to getting the compensation and resolution you deserve so you can put this travel hiccup behind you.

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    P.O. Box 138, Manama, Bahrain
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    Nov 21, 2024
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Gulf Air Category
Gulf Air is ranked 95 among 221 companies in the Airlines and Air Travel category
#93 OneTravel OneTravel #94 Airblue Airblue #95 Gulf Air Gulf Air #96 Fiji Airways Fiji Airways #97 Porter Airlines Porter Airlines

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