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HandyMan Club of America / Scout.com

HandyMan Club of America / Scout.com review: rude collection letter from rmcb! 62

J
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12:00 am EST
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My dad is 83 years old and I am attempting to help him with his bills and mail. Recently he got a letter from RMCB, Inc., a collection agency attempting to collect a payment of $301 for Handyman Club of America Lifetime membership. My dad did not authorize a lifetime membership in this club. The letter says he has been "enrolled" since December 4, 2003. My dad has no memory of ever receiving anything from Handyman Club of America.

My dad has trouble hearing on the telephone so I called the telephone number for RMCB, Inc. and got a recording. I entered his pin number and selected the prompt "Did not authorize these charges." I would have appreciated being able to speak to a customer service representative to get some assurance that the problem was taken care of. The letter from RMCB was rude and intimidating and totally inappropriate in a situation where absolutely nothing was ordered and nothing received from this bogus "Handyman Club of America." I am reporting this to the Better Business Bureau.

Update by Janna Harris
Nov 30, 2006 12:09 pm EST

I got a very rude collections letter from RMCB attempting to collect $301 for a "lifetime membership" to Handyman Club of America. I have never heard of this club and have received nothing from them except for this collections letter. I called the number on the letter and got a recording. I have no way of knowing whether this was taken care of. The Handyman Club of America website requires you to sign up for a trial membership to even get onto the site and they give no phone numbers to allow one to call them directly. This is very frustrating.

62 comments
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Keith Martin
Feb 23, 2007 1:58 pm EST

I paid 24.00 11/27/06 for a magazine and have never received it, thought i was supposed to get one every month and have not gotten any so far. also i would like a postage paid label to send back a book that was sent that i do not want. There is a label but says you have to put 2.26 on it for postage. Teith Martin 42136 hickory rd. Oakland Iowa. 51560

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robert l, ogborn
May 17, 2008 10:49 am EDT

I joined this club with a check#2668 dated28 Jan.08 and the check was accepted and canceled by my bank,
however scince that date, I have received (2) two
letters asking for renewal of my membership for three
years. Since my original membership was for (3) three years, I fail to see why the request for renewal is necessary. You state the request is to reduce the cost
of sending out renewal notices but you continue to
send this letter. Where is the logic? Does the right hand know what the left hand is doing? Just so you knowwho I am, my membership #[protected] is posted with this message and I am asking that you refrain from sending this unnecessary and costly notice.

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puppy-puppy
US
Dec 17, 2017 11:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

i'm retired now an look forward to the mags/like ssi/and IG info from va what the deal?

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puppy-puppy
US
Dec 17, 2017 11:58 pm EST
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this is were the cuts starts?

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mvr692@yahoo.com
US
Mar 31, 2018 7:31 pm EDT

haven't received my magazines in a long time what happen.please contact me at mvr692@yahoo.com.iam a lifetime member my # [protected] .

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T.V. Weaver
US
Jun 15, 2018 5:13 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Is anyone home?

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Perry Walters
US
Aug 14, 2018 9:51 am EDT

I'm a life member since 2005 and the last magazine I received was in the fall of 2014. Please send all further issue to the address below.
Perry Walters
11240 N Northwoods Dr
Lot 58
Inglis FL 34449

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Robert Hall SR
US
Aug 14, 2018 4:47 pm EDT

my membership # is [protected]. I paid over 300. dollars for a life time membership and they stopped sending it to me.

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AmmoEndi
US
Aug 15, 2018 4:24 am EDT

I became a lifetime member years ago and like many was receiving the magazine until recently. This was after paying over $300.00 for the membership. What happened? If a class action goes forward I would like to be included. Ammoendi01@yahoo.com is where I can be reached.

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T.V. Weaver
US
Aug 16, 2018 4:32 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been a life member for years. Member #[protected] but havent heard from the club in years. Can you help? I also would like to be added back to the testing list as I have expierence in carpentary and mechanical (plumbing/sheetmetal fab) an roofing.
T.V. Weaver

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David Parees
US
Aug 20, 2018 9:43 pm EDT

I have been a Handyman Club of America Life member for about 20 years, but I don't think I have received the magazine for at least 2 years, maybe more. What's going on?
Dave Parees
5 Excalibur Ct.
Rancho Mirage, CA 92270
Member number [protected]
Phone: [protected]

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mvr692@yahoo.com
US
Aug 20, 2018 10:53 pm EDT

haven't received my magazines in a long time what happen.please contact me at mvr692@yahoo.com.iam a lifetime member my # [protected] .

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cmcob2
US
Aug 28, 2018 6:42 pm EDT

I have been a lifetime member of handyman club of America for over 20 years. Quite some time back, my magazines stopped. I now cannot find the proper website to log in to correct the error with my subscription.

Club MBR# [protected] lifetime membership
Charles Caudle
10224 Oak Leaf Dr
Olive Branch, Ms [protected]

cmcob2@gmail.com

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Packerfan1
US
Aug 29, 2018 2:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am a Life Member of Handyman Club of America. I have not received a magazine in years, since they went to Scout.com. Why did I pay extra to become a Life Member and not get crap. I really believe they owe me money back. What a classless organization. Very, very disappointed.

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puppy-puppy
US
Sep 01, 2018 1:55 pm EDT
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you drop the ball after i'd paid my full membership acct#[protected]

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Steve Rokita
US
Sep 03, 2018 3:58 pm EDT

a lifetime member have not heard anything. membership # 303846 since March 2004. address po box 785, Kimberling City Mo. [protected]

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Laura Phillips-Holder
US
Sep 10, 2018 4:18 pm EDT

i paid for a lifetime membership and have not gotten anything from you in a long time, i feel you need to stand by your word or refund me all my money. laura holder 1618 mccallie ferry rd soddy daisy, tn [protected] life member number [protected]

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Jon in CM
US
Sep 11, 2018 2:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Like many others apparently, I too am a Lifetime Member but have not received any publications, or correspondence of any kind in quiet some time. This isn't right and I want to see what can be done about it.

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asaplep
US
Sep 11, 2018 5:04 am EDT

I also paid for a Master Lifetime Membership and they dropped all contact. I am unable to contact them and do not receive the magazine or any offers to rate tools or equipment. Please refund my membership fees to me or activate the service you originally sold us on.

Thanks,

Lawrence P
asaplep@gmail.com

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Ferdinand Baez
US
Oct 02, 2018 11:05 am EDT

I paid lifetime membership many years ago. I don't remember when was the last time I received my magazine. Want to k ow status of my membership. What is the deal?

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Papag0001
US
Oct 14, 2018 7:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lifetime Member number: 3057947

Name: Dennis Regan
NEW Address:
934 E. Creek View Dr. Sisters, OR. [protected]
Phone: [protected]

OLD address where I started Lifetime Membership:
4371 2nd St.
Pleasanton, CA. [protected]

New e-mail address:
papag0001@yahoo.com

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ibbarr
US
Oct 14, 2018 8:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lifetime Member promised magazine for life! It's been over a year since I heard from Handyman.

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Sully2
US
Oct 16, 2018 1:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been a lifetime member since march of 2009. It has been a long time since I got my magazine. What is going on with you folks? Is this a rip-off?
Have you taken our money and run?
Bet you don't answer this.

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ibbarr
US
Oct 21, 2018 5:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Haven't heard from Handyman in over a year. I still see the magazine being published but I do not receive them. I would like to know what is going on? I paid for a lifetime membership.
Sincerely, Gerard J. Barr Sr.
6244 Montague St
Philadelphia Pa.[protected]
gjbarr1@aol.com

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Plasterman
US
Oct 31, 2018 5:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Became a Life Member in April of 1994. Member # 106449. Was receiving everything fine up until 2015, then started getting re-newel notices in the mail, filed out the notice stating I was already a Life Member with my Member # attached. Have not received or heard anything from them since.

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Jrollins67
US
Nov 01, 2018 1:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Account [protected] just adding to the list of complaints about not getting benefits please add me to any class action law suites I can be reached at johnlovesjesus7@gmail.com

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Alan1018
US
Nov 04, 2018 5:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Life member since 1995 #065140 Haven't heard or received anything for a few years. Just came across my life member card with the member# What happened?

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Arliewayne
US
Nov 11, 2018 10:35 am EST

I am a life member of THCOA. My membership # [protected]. I have not received a magazine in a couple of years. What's up with that?

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Kyle Moreland
US
Nov 11, 2018 7:52 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I am a life member #[protected], and I am not getting the magazine anymore, what seems to be the problem I am still at the same address I was at when I became a life member in 2009, can't get a response from the phone numbers I have tried. I am disappointed in how things are being handled. Please provide me with the reasons why this is happening.

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Mike W.Brooks
US
Nov 12, 2018 6:32 am EST

I have not received a magazine in at least two years, what's up with this!

Thank You
Mike Brooks
41 Pioneer Village
Council Grove Ks. 68466

Membership #[protected]

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Paul Fennelly
US
Nov 12, 2018 3:38 pm EST

I have been a life member for years, I can't remember the last time I seen a magazine. What happen to my life membership?

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Jeff Boyle
US
Nov 12, 2018 7:13 pm EST

I have not got my magazine or any info, and can't find and thing on the internet about this co. what is going on

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Sweaty
US
Nov 13, 2018 12:00 am EST

I paid for lifetime membership and haven't heard from them in over 2years. No magazines no contact nothing but a cashed check stub.

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Chuck22711
CA
Nov 13, 2018 4:29 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My membership number is 50646 73 and I have been a Life Member since 17 Sept 2003. I wish to continue to receive the magazine, so hopefully you can rectify the situation.

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Handyman69
US
Nov 13, 2018 8:25 am EST

I paid for a life membership several years ago, received the magazine and some times mail and offers from them for a while, then it all stopped . I have not heard from them in the the last couple years.
I always looked for to receiving the magazines, they were well written and very informative .

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uffdaostr
Boerne, US
Nov 13, 2018 10:58 am EST
Verified customer This complaint was posted by a verified customer. Learn more

What ever happened to the magazines? I thought I was a lifetime member # [protected], but I haven't gotten a magazine for so many months I can't remember. I do not remember how long it has been since I got a magazine. The same is true of the cooking club and gardening club. They were supposed to be lifetime memberships and nothing.

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jameshemi
CA
Nov 13, 2018 1:26 pm EST

i have not received my magazine for over a year now, nor have i received any correspondence from the handyman club of america . i payed for a life time membership, have not moved, have the same contact information. please forward all missed magazines, and continue with my subscription!

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Reviewer59554
Nov 19, 2018 9:52 am EST

I am a lifetime member number [protected] and I have not received a magazine in over a year my name is michael trail 1040 hickory st excelsior springs mo 64024 phone [protected]

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Reviewer20387
Nov 19, 2018 10:13 am EST

I had paid for a lifetime membership and I just realized I no longer get the handyman magazine. I think my life has not ended as I file this complaint I still have a pulse and a breathing so why do I not receive the magazine?
Fred Portz

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Joe Cressotti
US
Nov 19, 2018 11:08 am EST

I have been a life member for over 12 years, I haven't received any magazines in over two years. So much for a life membership

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