HanesBrands
Reviews and Complaints

Hello,
I have been a fan of Hanes Ladies hipsters & bikinis. XTemp and cotton were always my favorite. I have always purchased size 6. The narrow band bikinis were a hit but seem to wear extremely quick. The wide band xtemp hipsters are awkward. Almost too loose on the waistband. I have also worn the cotton hipsters which are great. At one time I purchased the heathered cotton bikinis. Great looking panties but the fit was way off. My complaint is the sizes don't seem to be consistent. The heathered panties were way too big for their size 6. The xtemp wide band do not stay on. Size seems larger also. Cotton & Xtemp hipsters seem good on size. But Xtemp doesn't hold up as far as wear.
Gina Edwards
ginalynn63.[protected]@gmail.com

Got them in Mocksville, NC at Walmart.Size 10 .Some came apart at the waistband after the first wash.I payed 18.59.briefs. I think they could last longer than that.

I bought the panties a few weeks ago and have worn them once. I washed and dried the panties on Thursday April 14, 2021, and to my surprise a section of the elastic waistband unraveled leaving a very visible hole in one pair of the panties. I've worn Hanes panties for over 15 years I'm disappointed. [protected]
Sonya Thompson

Having only bought Hanes bras and underwear most of my adult life, I was very disappointed that my new underwear were ripped. I bought them at Walmart and they were the high cut type. They are ripped below the waistband. Out of 8 pairs, 3 were ripped upon opening. I would appreciate your feedback. Thank you. Sincerely, Marcia Williamson

I purchased a box of premium boxer briefs in Target ..After three weeks of use I found the waist band to rollover causing discomfort and the leg to ride up I hoped when I purchased them that a premium brand would not have the problems listed. Bar code [protected] 3 The stretch fabric is fine but with the waist band rollover the comfort is gone. I have in the past been pleased with your products and I was surprised this product thank you

Hanes

Order: [protected]
Tracking Number
9261290198192281299189
Billing Info
J.P.
[protected]

Shipping Info
K. P.
[protected]

Payment Method
PayPal
Shipping Method
Standard (5-7 Business Days)
Items Qty
Hanes Men's Jersey Pocket Short
SKU: O8790 45 BKC
Color
Black
Size
2XL
6
Please do not reply to this message. This email is generated automatically and is not monitored for responses. If you have any questions, please visit the Customer Service page or call our Customer Care team at [protected].

My complaint is about Hanes Men's Comfortsoft Boxer with ComfortFlex Waistbands. I have used Hanes brands mens underwear for years, preferring it to Fruit of the Loom, as it seemed that they were just better quality.

Well, I have to take that back. I just purchased Hanes Men's Comfortsoft Boxer with ComfortFlex Waistbands from Amazon and they are cheap, and of a terrible new design with a button on the fly. Bad quality, bad design.

I don't want to return them, I don't want a refund, I just want Hanes to tell whoever designed these to shift over to women's underwear.

I have now just ordered new Mens underwear from Amazon again only Fruit of the Loom this time.

i had purchased a pagage of 6tagless tshirts value pack number [protected] out of the pagage 3 t shirts had holes in front of the shirt am not happy with the product they were all white size was medium mens please resolve this problem thank you debbie thibault

Order: [protected]
Tracking Number
9261290198178006968493
It's been sitting in Memphis since Feb 20th. I think they've lost it and dhl says I have to turn it over to you so you can investigate.
Diana Evans
101 Deer Acres
Cabot AR 72023
[protected]
Looks like DHL never turned it over to USPS in Memphis according to the USPS Tracking and the weather has cleared up so it can't be blamed on snow or ice.

I recently bought Hanes panties .They were briefs
The muti pack which I pd 22.00 for ..I have found 2 pair that had tares in them..I am on a fixed income
I always but Hanes products but im dissatisfied for the second time...I didnt complain the first time about some hanes bras I purchased...But this time I am ...22.00 may not seem alot to you but to me it is ..I am on disability .I hope that this can be rectified...
Sincerly
Angelika Lovejoy

The inseam is in the middle of the back of the panties so it would literally go right up someone's [censored] crack if they tried to wear them. And I bought two packages and they are all like this! Who the [censored] would want to wear this? If I wanted to wear a [censored]ing thong i'd buy a [censored]ing thong not [censored]ing hanes... Fit for comfort my [censored]... And fyi do you realize how many retailers try to do anything they can to not get underwear back in their returns? I'd know I work for em! So now I get double the pain in my [censored]! Never seen underwear like this before! [censored]ing stupid!

Good afternoon,

I recently received a Large Black zip up hoodie made by Hanes as a gift. After washing and drying the article of clothing once, the zipper area, top to bottom, puckered outward approximately 2 inches or more while in the zipped up position. I washed the article according to the label, and dried it on low as instructed on the label. I have purchased other products like this in the past from Hanes as well as other manufactures, but I have never seen a defect like this take place. The item was purchased at Amazon although the tag is clearly a Hanes tag.

I am enclosing 3 photos of the product and the defect outcome. I am a medium sized, slim adult male, but as you can see by the one photo, it looks as though I have an extended stomach due to the contortion of the fabric surrounding zipper area...

Please reply to me at email address: [protected]@atlanticbb.net with your comments and resolution.

Thank you for your attention...

Joe Baldwin

I purchased a 5 pack of boxer briefs from a local retailer about 3 weeks ago. After 3 machine washings, I noticed stitches were falling out in the fly areas of two pair resulting in holes in each. I am very dissatisfied with the quality of this product. I would like a refund on this defective product.

I bought Hanes Premium Women's 5pk Lightweight Mesh Hipster at Target, and at first fell in love with them - they are really thin and lightweight, fit very well. But after the first wash the elastic threads started to separate on each pair. And after a few washes one completely came off... It is quite frustrating, considering I had never had any issues like this with Hanes products before.

To Hanes,
I bought a 6 pack of Women's, Hanes basic brief, size large underpants at Wal-Mart. I have purchased Hanes underwear there for years, so I thought I knew what to expect.
Upon opening the package, I noticed that the material was very thin, and very rough. I thought if I washed them, they might feel softer and more like the fabric I was used to. I was wrong. I washed them three times in total. They still feel rough like sandpaper, and they shrunk considerably. I can't wear these. The fabric isn't even good for rags.
What a total waste of money! It taught me that Hanes has lowered the quality of their product, and I must switch brands.

Dear Hanes,
I recently bought a package of Hanes Comfort Stretch bikini style underwear at Wal-Mart. I have been buying this exact item for well over ten years, and had not bought any recently because they last a long time.

This time, however, I find that all 6 pairs are thinner than before, don't fit well, and the measurements seem to have changed. They no longer fit snugly, and move around throughout the day. Why did you take a really great thing and make it really crappy? I will not be buying your underwear any longer, and will have to look for something different that provides better fit and quality. I don't know what you did to this line of underwear, but it is really terrible now.

I made a purchase online at one hanes place.com that totals $116.00 on may 25, 2020. I totally understand that due to the virus they will be some delays. I have called the [protected] to get an update on my order and the number is our of order. Today is 6/11/20 and still they haven't ship my items. My order # is order # [protected]. I just want to know if they will ship my items or they can cancel my order.

Over the weekend I spent almost 40$ on your 4 pack of white crew neck shirts to wear under my dress shirt for an interview this week. After a single wash and dry of the shirts, they came out so unbelievably wrinkly. Even after having my girlfriend iron them, the necks still remained stretched out and some of the wrinkles were still there. I have yet to even wear these shirts yet, and now I plan on not wearing them. Why would I willing put on a shirt with a bacon neck? I purposely bought Hanes with the notion you guys man quality products. I was even willing to spend around 36 dollars on only 4 T-shirt's because I figured they would be decent shirts. However not even being able to wear these once shirts, I can say I am very disappointed. If I had spent 10$ maybe I wouldn't be so mad, however I spend top dollar, thinking the dollar amount reflected your brand's standards. It is clear you are not putting into your products the time like you once did. I will not be buying again.