HanesBrands
Reviews and Complaints

I showed up at the dental office to get my teeth worked on and was told I had NO dental insurance. I presented my insurance card and was told that insurance provider's contract was not renewed, thus I was not covered.

So, I began calling my employer, Hanesbrands, Inc., to find out who is the dental coverage provider and where is my coverage card. Over the last two days I have called five times, left five phone mail messages and received ZERO return calls. I Called the main switchboard phone number and got the automated phone bot that transfers me to the people who don't return calls.

I went to their web site and the only phone number available is to the automated phone bot, no help! I looked at the corporate officers and it appears no one is in charge of Human Resources and Benefits - this is real apparent.

I am disabled and make my monthly insurance payment including dental, and need to get this resolved. Really hard to do who NOBODY will answer a phone and talk to you.

Thank You.
Cathy Rephann Dunn

I wore the really soft and comfortable comfort soft waistband hipsters size 6 for so many years. And I can't find them anywhere now. On my underwear it says, Made in Thailand RN15763 I think... Yes, I bought other hipsters, but I don't like the waistband.
Did you discontinue? Or can I buy them online, if so I can't find them. The ones I have came with a pink and grey leopard print panty.

I purchased these for my son and they were deformed and didn't fit them right. I have washed them and he wore them but said that they kept moving on him and looking at them they look deformed. I can't return them because he has wore several pair and they all look deformed so I have trashed all but one pair. I hate spending money on something and they don't hold up to what there suppose to be. You can contact me at [protected]@yahoo.com. I have purchased these before for him and he needed new and this pack was just deformed. I'm attaching pictures

To whom it may concern,

I have been buying Hanes socks for years, up until my last purchase I've had nothing but good service, I purchased I believe a 12-pack something it like it was oversized pack each and every one of the socks has frayed to have like little balls all over 100% of the socks I've had the same washer same detergent same person doing my laundry for the last 10 years something in the socks is defective. I do believe compensation is in order and if I can I will send pictures along with the statement thank you

John Hedley
2580 Haverhill Rd NE
Palm Bay, FL
32905

[protected]

i have been buying the same underware for about 30 years. i have never had a problem until now. the waistbands on my newest boxer briefs bought christmas 2019 on long island, ny have all expanded to the point where i cannot wear them. i saved the last 2 pairs in case you wanted to see the expansion issue. i would like a new box of briefs size 38. please advise

thank you conrad pohlmann

ps the number on the box is 9hpwg5

This is about a store purchase of Hans products
I when to Walmart and purchased two different packages of Hans Tee Shirts. The first package of 9 shirts came with 1 shirt that had a whole in it. The second pack was your A shirt line. None of these shirts were sewn together at the shoulders. I sent 30 dollars for items that were properly inspected before they were packaged for sale to the public. Tell me what has happened to the company that was known for years by its quality of product? These is the saddest company change. I love the Hans brand for over 30 years. Now after this I will never purchase these products again. You are the maker of this brand and now you stopped caring about the people that buy you products. I hope this email will make it to the right persons so that the company can make a change for the better.

Karen Keith
A very disappointed customer

I have to buy underwear twice every time. Simply unacceptable.
Can't return underwear after it's washed. I must wash before wearing due to skin sensitivity.
I had size 8. When I needed to buy more, I bought size 8. They were too big.
Went and got size 7. They fit great, but I was left with 8 pairs of panties that were too big.
Just went and bought size 7 and they are too small. DRASTIC size difference. Now I will have to go buy size 8 and, once again, I am left with 8 pairs of useless panties that I'll have to give to someone else.
The 2 panties in the picture are both a size 7. The older pair has only been worn 3 times and they fit perfectly when they were new.
A little size consistency would be a big plus.
Thank you for your time and consideration,
D. Rau
[protected]@yahoo.com

I've noticed in the past few years shirts are getting way to much fabric in the mid section and the sizes are off. For example I'm 5' 9 and about 158lb. A large is huge everywhere on me but a medium fits perfect in the chest and shoulders but barely covers my belt when standing and at the same time flairs out in the front and back making me look like a big triangle from the side. The shirts at the base literally hover a good 5 inches out into space. It looks like I'm wearing a sundress from the chest down.

Only ones ive worn for years, now made different, rides up, fit is not the same, material thinner..and got size 5 but for some reason seem big...i just purchased a 6 pack and cant wear...terrible ...what brand next I have no clue... These were the only ones that I had liked and were comfortable ...word of advice maybe make the bottom little smaller because they sometimes certain ones still ride up ...and i hope u can fix this situation it was 15$ for the pack i had bought and i cant even wear..i washed and dried them thinking maybe shrink some, and no they didnt, so cant return...

I have worn the cotton stretch Hipsters for many years and loved them! I just purchased 2 packs from our local Walmart. They are terrible. The fabric has been changed. It is thinner and cheap! Also the sizing and the cut is different.. I'm really dissatisfied with the changes. I can't wear these at all as they are very uncomfortable. Now I stuck with a drawer full of crap! Hanes please bring back the other style!

Girls size 10 cotton panties rn 15763 # inside. I think they came in a 10 pack. Every pair ripped out. Both sides. I kept noticing them when doing laundry. Ripped underwear. Every wash. At first thought she was ripping them. She swears she's not and it's not happening to other kinds she has and she's not busting out of them, she's a very petite girl. Bonus packs aren't much of a bonus if you have to keep throwing them after a couple washes. Save your money don't buy these!

Both my husband I have worn your undershirts or tanks for several years now and have always loved them. This past time we stocked up and after the first wash we are both not able to wear them anymore due to them shrinking at least 2 sizes. We have never had this problem in the past so I'm not sure if you have changed anything? It's just a little frustrating as we spent at least $60 on undershirts and now have to throw them away. That's a pretty big waste of money that we didn't have to waste in the first time. Im now scared to buy them again in case this happens again.

I purchase panties in a pack and I was very disappointed after one wear and wash and 3 pairs all the stitching came undone! Not just a little but a lot. I don't normally buy games but I figured I would try them and this happed. I don't have the receipt and wouldn't embarrass myself by taking them back to target where I purchased them. But I am truly disappointed with this product

I purchased 2 packages of 5 pair each just 2 weeks ago. Your claim is that they "dont ride up", that is incorrect. I am very dissatified with this product. They ride up so much that i have to go purchase the competion boxer briefs. I cant wear the hanes ones any longer...annoying to have to pull the legs down everytime i stand up. I want to be contacted regarding this matter.

On 8/11/2018 I purchased the above 2 items at Target in Palm Springs, Ca. When I opened the packages I found all the shirts and tank tops were "unfinished." All of the seams had excess threads hanging from the stitched components. The shoulder straps on the tank tops had to be trimmed of the excess thread. It appears there was no quality control in the manufacturing of these items . The tank tops were made in Haiti and the T-shirts were made in Dominican Republic. The quality of these items is extremely poor. I am concerned they will fall apart during the first washing if I trim too much of the excess thread. I do expect better quality from a brand which has been around for quite some time. There is no excuse for manufacturing and selling unfinished clothing.

I recently purchased 12 pairs of your Premium X Temp underwear expecting them to high quality products. On the positive side the material used is extremely comfortable. My complaint is with the waist band. All 12 of them have a waist band that will not stay upright, it keeps flipping over in half. I have never had this issue with any other underwear. Taking into consideration that these underwear retail for $20 for a pair of 4, I paid $80 for underwear that is subpar. I feel like the Hanes company robbed me blind as I now have 12 pairs of brand new underwear that is uncomfortable to wear. :-( I would like all 12 pairs to be replaced by the company.

Bought 2 packages of Hanes (small) hipster underwear for my daughter (back to school time) at Target. She tried on one pair for fit and then went to wash all 10 pairs before actually wearing them. After one wash in cold (we regularly wash in cold to be more environmentally friendly) and a dry on the lowest dryer setting, the items shrank to the size of doll clothing. The items are unworn, but Target will not accept the opened underwear. What a waste of money! My daughter requested that I buy Fruit of the Loom this time. Hanes...you've lost 2 generations of customers!

I am regular customer of Hanes. I went to the outlet store on July 4 at 17.30pm. There were only two cashiers at that time. One was not wearing spectacles she was very rude to me. I asked her about stuffs which I was looking for and also about promotions. She said you help yourself she can not help. At the end when I went to the counter, she didn't give me promotional price of the ones they have buy one get one 50% off. When I came home I noticed that I payed full price for both the intem which I supposed to pay 50%.
After payment when I told that lady that you are so rude so she said please get off from the shop.
Now I am very disappointed and discouraged to go back again to the shop. From now me, my family and my friends will never buy stuffs from the Hanes store. I think all employees who are working with customers should have proper training. Also there should be some action against them if they are rude to any customers.

I Just purchased a Hanes 10 tagless v-neck T Shirts size L/G package from Wallmart (Monday 28 May 2018, in Johnson City, TN. When placing them into the washing machine I found the top T shirt had a cut about 1/2 inch long with some transparent tape over it.

Please replace the damaged item and send it to Richard Browning, 912 Carroll Creek Rd, Johnson City, TN 37601