Menu
For Business Write a review File a complaint
Hastings and Sons Customer Service Phone, Email, Contacts

Hastings and Sons
Reviews and Complaints

www.hastingsnsons.com

Learn how the rating is calculated

3.4 5 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Hastings and Sons Complaints 5

ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Hastings and Sons has left an official reply on this complaint.

Hastings and Sons September , $9,680( Hastings and Sons Concrete (HSC)

September , $9,680( Hastings and Sons Concrete (HSC). HSC contracted to demolish & build a new concrete patio( 3-concrete steps were not replace at advise HSC concrete man- less $2000-$ 7,680 paid). Water pooling and hairline crack on new concrete and HSC refusal to address the problem and HSC lying over and over about coming to make repairs. HSC has NOT even attempted to make good on their contract. I've called, text and email HSC to no avail, HSC refuses to make corrections to the patio. They also damage my lawn and drainage system. I have several copies of a signed contract, I have text messages and my email request to HSC to address the problems. I can get copies to you by personal delivery.

Read full review of Hastings and Sons and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
S
S
S. Kertzmann
Verified customer This complaint was posted by a verified customer. Learn more

Complaintsboard.com referred vendor. Contacted Hastings & Sons LLC concrete company owner Shawn H and Branch Manager Adam V and explained the job was not finished. Back fill was not performed, top caps needed sealed from rain allowing water to run in the new concrete block wall and grate on drain was cemented over not allowing to remove grate for cleaning. Was told by Adam that he would take care of these issues and contact the crew and resolve the issues. Now no access to their phones nor are they returning calls. Link to contract *** shows up as a Security Risk. Damian K was my local contact his phone number is .

T
T
T. Parker
US

Hastings and sons put a patio and sidewalk behind my home around March 28, 2022. Once we had set a date, concrete was scheduled to be delivered at 12:00 noon. Although rain was in the forecast Adam from Hastings assured us that the concrete delivery company would not risk delivering concrete where it was going to rain. The delivery got moved up to 1:00 and then got moved again to 2:30 pm. Then there was the subcontracted concrete pumper and the delay to their lines being jammed up. All of this happening as the clouds rolled in. When concrete finally began being pumped the subcontracted crew could not get it done fast enough and the rain started while they were still pouring. Without finishing anything the entire project was covered in plastic to wait out the rain. By the time the rain stopped everything was well on its way to hardening and finishers tried unsuccessfully to finish properly. We were always reassured that everything was going to work out. Even though the fished product looked terrible, I was told by the Hastings Florida project manager, Mason, that the curing process takes 28 days and it would look better after that time. So I paid Mason in full and trusted that it would work out. After the 28 days I invited Mason out to look at the work and we both agreed the concrete all would have to be replaced and that they should be able to get it done by mid May. Since, I have been getting a run around from both Mason and Adam both telling me each time I call they they will get back to me but never doing so. I am extremely frustrated at the entire process and would like a full refund so we could have this all redone.

ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

Hastings and Sons ComplaintsBoard.com referred vendor

Complaintsboard.com referred vendor. Contacted Hastings & Sons LLC concrete company owner Shawn H and Branch Manager Adam V and explained the job was not finished. Back fill was not performed, top caps needed sealed from rain allowing water to run in the new concrete block wall and grate on drain was cemented over not allowing to remove grate for cleaning. Was told by Adam that he would take care of these issues and contact the crew and resolve the issues. Now no access to their phones nor are they returning calls. Link to contract *** shows up as a Security Risk. Damian K was my local contact his phone number is .

Read full review of Hastings and Sons
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Hastings and Sons has left an official reply on this complaint.

Hastings and Sons Had concrete patio poured at the end of March

Had concrete patio poured at the end of March. The foreman doing the job broke one of the deck boards where the concrete and patio meet. He owned the issue and said he would get it fixed. There is also concrete splatter on the decking boards, it's been 2 months and I can't get them to come back out. They also said he would be out in about a month to seal it. That hasn't been done. To make matters worse now there is pitting/gouges in the concrete. Have many text messages with the foreman and the Salesman who gave me the quote without any resolution. Called the owner on 5/31/22 who said it would get handled. Still not fixed. Called the owner again this morning 6/13 at 9:45 and left a voicemail. As of this writing at 4:30 no response back. I've been more than patient. I truly get the feeling that they are just trying to blow it off and not finish what he said he was going to do. It was my mistake to pay the final bill without satisfactory work being completed.

Read full review of Hastings and Sons
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Is Hastings and Sons Legit?

Hastings and Sons earns a trustworthiness rating of 93%

Highly recommended, but caution will not hurt.

Our conclusion: Hastings and Sons stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Hastings and Sons's reputation as a trustworthy leader in their field. Customers can rely on Hastings and Sons's services, assured they're dealing with a highly reputable and fully legitimate company.

The age of Hastings and Sons's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Hastingsnsons.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Hastingsnsons.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several users have reported concerns about the legitimacy of Hastings and Sons as a job board or recruiter. We suggest that you proceed with caution when using this website and thoroughly research any job opportunities or offers before providing personal information.

However ComplaintsBoard has detected that:

  • Hastingsnsons.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The hastingsnsons.com may offer a niche product or service that is only of interest to a smaller audience.
  • Hastings and Sons protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Hastings and Sons has left an official reply on this complaint.

Hastings and Sons H*** installed a concrete apron in front of our garage on March 14, 2022 for $4,730

H*** installed a concrete apron in front of our garage on March 14, 2022 for $4,730. We needed a concrete apron because we had a drainage issue with our asphalt driveway and water was backing up into our garage. We went with H because our sales person, Shawn H, said they could install the apron so that the water would drain away from the driveway and garage. But they ended up creating a low part on the driveway itself, which just pools with water now, and also with heavy rain, the garage is completely flooding. I have sent emails to Shawn with photos of the standing water, we have left voicemails and my husband even spoke with Adam at the office who said he would send someone out to look at it. That was 2 weeks ago and we still haven't heard anything. On May 20th I emailed a video of the garage flooding and have not received a response. We really want this resolved as we paid a lot of money for this and have to walk through pretty deep water to get to our cars. The standing water on our driveway is causing mosquitoes to breed as it doesn't drain anywhere, and will result in us getting fined by our Code Enforcement Officer.

Read full review of Hastings and Sons
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

Hastings and Sons Hastings and sons put a patio and sidewalk behind my home around March 28, 2022

Hastings and sons put a patio and sidewalk behind my home around March 28, 2022. Once we had set a date, concrete was scheduled to be delivered at 12:00 noon. Although rain was in the forecast Adam from Hastings assured us that the concrete delivery company would not risk delivering concrete where it was going to rain. The delivery got moved up to 1:00 and then got moved again to 2:30 pm. Then there was the subcontracted concrete pumper and the delay to their lines being jammed up. All of this happening as the clouds rolled in. When concrete finally began being pumped the subcontracted crew could not get it done fast enough and the rain started while they were still pouring. Without finishing anything the entire project was covered in plastic to wait out the rain. By the time the rain stopped everything was well on its way to hardening and finishers tried unsuccessfully to finish properly. We were always reassured that everything was going to work out. Even though the fished product looked terrible, I was told by the Hastings Florida project manager, Mason, that the curing process takes 28 days and it would look better after that time. So I paid Mason in full and trusted that it would work out. After the 28 days I invited Mason out to look at the work and we both agreed the concrete all would have to be replaced and that they should be able to get it done by mid May. Since, I have been getting a run around from both Mason and Adam both telling me each time I call they they will get back to me but never doing so. I am extremely frustrated at the entire process and would like a full refund so we could have this all redone.

Read full review of Hastings and Sons
Hide full review

Hastings and Sons Reviews 0

Looks like Hastings and Sons has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Hastings and Sons, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Hastings and Sons

Screenshot Hastings and Sons
Hastings and Sons is a renowned company that specializes in providing high-quality roofing solutions to its customers. With many years of experience and a team of experienced roofing professionals, Hastings and Sons is a trusted name when it comes to top-notch roofing services.

The company is dedicated to providing expert residential and commercial roofing services, with a focus on delivering durable and long-lasting roofing solutions that stand the test of time. They are committed to using only the best quality materials and latest roofing techniques to ensure that their customers get the best possible roofing solution for their property.

At Hastings and Sons, they understand that every customer has unique roofing needs and therefore offer customized solutions tailored to meet individual requirements. They work closely with their clients to understand their specific needs and offer various roofing options that best suit their preferences and budget.

One of the key highlights of Hastings and Sons is their commitment to providing exceptional customer service. They take pride in being friendly, professional, and responsive to their customers’ inquiries and concerns. From the initial consultation to the final installation, the team at Hastings and Sons ensures that customers are kept informed and satisfied throughout the entire process.

The company offers a wide range of roofing services, including installation, repair, maintenance, and replacement of various types of roofs such as asphalt shingle, metal, flat, tile, and more. They also provide emergency repair services to ensure that customers receive quick and reliable assistance when they need it the most.

In summary, Hastings and Sons is a highly reputable roofing company that offers exceptional roofing solutions to its customers. The team is committed to providing top-notch services by utilizing the latest techniques and highest quality materials while ensuring the highest level of customer satisfaction. If you are in need of reliable and professional roofing services, look no further than Hastings and Sons.

Overview of Hastings and Sons complaint handling

Hastings and Sons reviews first appeared on Complaints Board on Mar 29, 2023. The latest review September 2021, $9,680( Hastings and Sons Concrete (HSC) was posted on Apr 9, 2023. The latest complaint September 2021, $9,680( Hastings and Sons Concrete (HSC) was resolved on Apr 09, 2023. Hastings and Sons has an average consumer rating of 3 stars from 5 reviews. Hastings and Sons has resolved 3 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Hastings and Sons Contacts

  2. Hastings and Sons phone numbers
    +1 (614) 756-1754
    +1 (614) 756-1754
    Click up if you have successfully reached Hastings and Sons by calling +1 (614) 756-1754 phone number 0 0 users reported that they have successfully reached Hastings and Sons by calling +1 (614) 756-1754 phone number Click down if you have unsuccessfully reached Hastings and Sons by calling +1 (614) 756-1754 phone number 0 0 users reported that they have UNsuccessfully reached Hastings and Sons by calling +1 (614) 756-1754 phone number
  3. Hastings and Sons address
    232 N Main St, Washington Court House, Ohio, 43160-1332, United States
  4. Hastings and Sons social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.