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1.0 6 Complaints
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HerbsPro Complaints 6

ComplaintsBoard
K
1:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

HerbsPro Nowfood glycine powder from Amazon seller was herbspro

Respected sir my name is kirtida parekh from Gujarat I had ordered from Amazon 2 quantity of glycine bottle from brand nowfood.but I was given only one quantity I had prepaid amount through UPI rs 6400 appropriately.i had complaint in Amazon and also to seller in Amazon but I was given reply that they would look into matter and will inform me and deliver missing bottle but so far nothing is done about 1and1/2 months passed since I received my first bottle on 5th september.so please forward my complaint to them and put pressure so they stop cheating people

Desired outcome: I want my missing bottle .they have to deliver.

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T
2:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

HerbsPro serveral products

I have ordered products -Supplements – Order HP340007 since March 2023. This is now June 2023. The products have not been delivered.

I have done follow ups through several emails not less than 3 emails, but their support team has never responded. I tried to send a message to their Facebook but no one is helping me.

Please help me so that they refund my money.

My name is Hellen

Desired outcome: Please intervene so that they refund my money or deliver my products within 7 days

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4:05 pm EDT

HerbsPro Melatonin 90 tabs by nature made

Hello, My order 240681 has bene reported as arrived at destination buy I Ve not received anything. Main issue Is the lack of communication by the vendor. The customers must be kept updated during the full shipping.
I m expecting to receive the package by the end of next week. I Hope that it Will happen. At the end my evaluation Is not positive. The Need to improve the customer relationship.

Desired outcome: Receive the product or my money back

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Is HerbsPro Legit?

HerbsPro earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds HerbsPro to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, HerbsPro is known for their high standards and safety. If you're thinking about dealing with HerbsPro, it's wise to check how they handle complaints.

HerbsPro has registered the domain name for herbspro.com for more than one year, which may indicate stability and longevity.

Herbspro.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Herbspro.com you are considering visiting, which is associated with HerbsPro, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a herbspro.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Several positive reviews for HerbsPro have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

HerbsPro website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While HerbsPro has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
ComplaintsBoard
S
1:51 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 5/12/20 ordered two Pretty Hands and Feet bottles from HerbsPro. Product arrived on 5/19/20 wrapped in bubble wrap inside a cardboard box. Upon opening the box, discovered that one bottle had leaked cream onto the bubble warp and inside of the box. The top of the bottle was loose. Immediately sent HerbsPro and email stating the problem along with...

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F
1:52 pm EDT

HerbsPro No Product

Ordered some tea I like 10/6. It is now 10/21, and despite their claims the items would be shipped on 3 different days, The tracking number from Fedex indicates it has not yet shipped. The customer service people lie, when you can get them on the phone, and the number of complaints about them and their alleged business is probably longer than their actual shipped orders. I only wanted 4 boxes of tea, and I don't understand why these people are so useless. Perhaps the company is a front for drug-running or slave-trading. Because they don't ship what they sell.

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R
8:07 am EST

HerbsPro Recent order

I ordered over $100 of goods in November, and am supposed to have it on 12-21-15. I am sorry to say that the shipping is awful! If you want to pay less, you will have to wait a long time to receive the product and they give you the run around. You try to check the tracking and it says invalid. Buyer beware!

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M
M
MMoazzam
US
May 07, 2023 12:16 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Order was placed for Full Spectrum Curcumin 90 Softgels By Solgar × 2 on April 20, 2023. Shipping cost of USD39.53 was paid for faster delivery. Order not received within 10 days as committed. Not getting any response on shipping status.

Invoice is attached.

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Overview of HerbsPro complaint handling

HerbsPro reviews first appeared on Complaints Board on Dec 20, 2015. The latest review Nowfood glycine powder from Amazon seller was herbspro was posted on Oct 20, 2023. HerbsPro has an average consumer rating of 1 stars from 6 reviews. HerbsPro has resolved 0 complaints.
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  1. HerbsPro Contacts

  2. HerbsPro phone numbers
    +1 (866) 915-5300
    +1 (866) 915-5300
    Click up if you have successfully reached HerbsPro by calling +1 (866) 915-5300 phone number 0 0 users reported that they have successfully reached HerbsPro by calling +1 (866) 915-5300 phone number Click down if you have unsuccessfully reached HerbsPro by calling +1 (866) 915-5300 phone number 0 0 users reported that they have UNsuccessfully reached HerbsPro by calling +1 (866) 915-5300 phone number
    +510 324 2900
    +510 324 2900
    Click up if you have successfully reached HerbsPro by calling +510 324 2900 phone number 0 0 users reported that they have successfully reached HerbsPro by calling +510 324 2900 phone number Click down if you have unsuccessfully reached HerbsPro by calling +510 324 2900 phone number 0 0 users reported that they have UNsuccessfully reached HerbsPro by calling +510 324 2900 phone number
    +510 324 5300
    +510 324 5300
    Click up if you have successfully reached HerbsPro by calling +510 324 5300 phone number 0 0 users reported that they have successfully reached HerbsPro by calling +510 324 5300 phone number Click down if you have unsuccessfully reached HerbsPro by calling +510 324 5300 phone number 0 0 users reported that they have UNsuccessfully reached HerbsPro by calling +510 324 5300 phone number
    More phone numbers
  3. HerbsPro address
    1817 Addison Way, Hayward, California, 94544, United States
  4. HerbsPro social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024
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