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CB Insurance Services Hollard I would never recommend anybody taking out any form of policy with hollards
Hollard

Hollard review: I would never recommend anybody taking out any form of policy with hollards 6

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Author of the review
2:03 pm EDT
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Two Years ago, my son Warren van Zyl passed away in a car accident. He had 2 policies with Hollards & two years down the line, I'm still unable to get any satisfaction from them regarding any payouts. I have phoned over this period just about everybody emplyed at Hollards with queries & am always told somebody will get back to me, which never happens. I've never had one phone call returned in this time. I have found them to be dishonest in their dealings with me - passing the buck seems to be the order of the day. I would NEVER recommend anybody taking out any form of policy with Hollards.

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Emsme Vermeulen
ZA
Oct 06, 2010 2:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please accept our deepest sympathy on the loss of your son.

In order for Hollard to resolve the above, please supply Emsme Vermeulen on emsmev@hollar.co.za with the policy details.

Kind regards,
Emsme Vermeulen
(Tel) +[protected]
(Fax) +[protected]

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Henri Laher
Tanah Merah, AU
Mar 31, 2015 3:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had an accident on 23 January 2015, my car was a write off, made a claim to Hollard, on 26 January 2015.
They made my life very difficult, had to provide, bank statements, driving records from Queensland Transport, Records of accidents for the last 5 years and numerous question about my activities.
I am a 72 years old Pensioner doing some odds jobs with my vehicle to supplement my income, about 3 times a week.
My insurance certificate stipulate that I am insured for BUSINESS and some private use, yet Hollard has declined my claim on the ground that I am using my vehicle to generate income..Is not everyone generating money with their vehicle, even the humble factory worker that use his vehicle to the factory and back, use his or Her vehicle to make money. It's about time Hollard move to the 21st Century. Keep away from that grabby, ruthless, money hungry mob.

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J86587
US
Dec 06, 2016 3:25 am EST

Also had a very bad experience with Hollard where a claim is delayed.
Complaining to the Ombudsman For Short Term Insurance might help.

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HRRigers
ZA
Jan 25, 2017 6:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hiermee wil ek graag my misnoee uitspreek oor die diens wat ek van die versekering kry. Ek het n vesekerde huurmotor gekry vir 30 dae waarna my kar nie klaar was by panelbeaters . ek kon daarmee saamlewe want dit was n addisionele week. Maar toe ek die kar kry na die week was alles nie op die kar reggemaak nie omdat die versekering se Assesor in Kimberley so besluit het. Uiteindelik nadat ek moes Fotos stuur van die ongeluk was dinge by die Versekering uitgesort. Wie se fout was dit? Nou moet ek weer sonder n Voertuig wees vir n paar weke want die versekering weier om n huurmotor goed te keur. Ek bly 200km ver weg va Panelbeaters en die versekering is so ongevoelig en kan my nie tegemoet kom nie. Hollard het daardie assessor aangestel, nie ek nie, moet ek betaal omdat n Assesor nie sy werk behoorlik gedoen het nie, DIS SUPER SWAK HOLLARD. [protected]

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ricardo diljan
US
Jan 04, 2018 2:07 am EST

i logged a claim for my leaking geyser on the 18th of December 2017 with HOLLARD (OOBA), on the 19th the plumber came to my place to replace the geyser but had to cut my ceiling to remove it and got confirmation from my insurance and they said its fine they will send someone out to fix the ceiling. on the 19th the ceiling was cut and the geyser was replaced, the next day the geyser stopped working. i reported this on the 20th to my insurance and since then i haven't heard anything from HOLLARD, since i did this claim hollard hasn't made any contact with me to find out if everything is OK. today is the 4th of January 2018 and i'm still stuck with no hot water and a huge hole in my ceiling! i had visitors for Christmas they couldn't bath or shower and i had a huge hole in my ceiling! HOLLARD is the worst insurance company i have ever dealt with! i call them everyday but the consultants are clueless to what to do!

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SueSA
US
Apr 13, 2018 1:02 am EDT

Please don't have anything to do with Hollard, one of the worst insurance company. Go to others like CGU, Allianz and pay a bit more. They will look after you

  1. Hollard Contacts

  2. Hollard phone numbers
    +27 113 515 000
    +27 113 515 000
    Click up if you have successfully reached Hollard by calling +27 113 515 000 phone number 34 34 users reported that they have successfully reached Hollard by calling +27 113 515 000 phone number Click down if you have unsuccessfully reached Hollard by calling +27 113 515 000 phone number 17 17 users reported that they have UNsuccessfully reached Hollard by calling +27 113 515 000 phone number
    33%
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  3. Hollard emails
  4. Hollard address
    22 Oxford Road, Parktown North, 2193, Johannesburg, South Africa
  5. Hollard social media
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    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024