Hooters
Reviews and Complaints

Hooters customer service

Me and my husband sat at the bar last 01/18/2019, around 6pm. We ordered wings and curly fries after 2-3 hrs of enjoying our drinks. Initially the restaurant wasn't packed until around 9pm that night. So after about 45mins to an hour of waiting, we began wondering why our ordered was taking too long. We approached one of the hooters girl in the bar in a...

Hooters Menu items you never have

I have been coming here for close 2 years... in fact the one manager used to work for me... How is it you never have the oysters... Hardly ever crab legs... Often out of smoked wings and even ran out of crown... We know your not really out of oysters just no one wants to shuck them... Take them off the menu!!!

Hooters food and service

Myself and 6 friends went to hooters last night for food and drink. At 830 we ended up leaving very irritated. Hooters was NOT crowded and there weren't any "big" games on. But, after the third time that out waitress Kennedy said "your food is coming up" we ended up leaving. I really don't understand. Most places are understaffed. But last night at least...

Hooters restaurant staff

I have made three calls to the complaint line. The first time I called was because a waitress named Lindsay at the Gastonia Hooters was waiting on my son and I and instead of keeping our drinks filled she was in the corner hula hooping. This was at lunch time around twelve noon. The second time I called I was concerned because the same waitess Lindsey wa...

Hooters poor management

I have never been to a restaurant this many times that always has a problem: out of products, like beer, broken machines, etc. This was our first time back in several months hoping they'd have their stuff together, but no. After waiting for more than 5 minutes and the having to ask another server, ours came to the table saying she didn't know she'd had a...

Hooters staff

I'm a regular but this lunchtime, the staff were just screaming and balling all the time I was there. There were a few screens on but no sound from any of the screens. I don't go there to listen to the staff scream g like children! It seems they are new staff.. They need training! I can go elsewhere if this doesn't improve! My complain t is pretty direct... Why do I need 350 characters?

Hooters hostess

the date of the visit was 11/30/2019 we were there around 3:00 or so. The server Kelsey was totally awesome! She is very good at what she does. The hostess Lexy on the other hand is another story. When she asked how many we said 3 and we needed a high chair due to having a special needs 4 year old. She sat us and then walked away. Did not go get a high...

Hooters closing hours

Just want you to be aware that The San Bruno store in ca. Closed their doors early at 10:15pm . They said it was due to Halloween. I wanted to hang out and have dinner and even wasted an Uber ride to go there. I was a touch disappointed. This would have been my second trip there and I was more then willing spend another $60. I feel like we both lost.

Hooters both

Hi There, just to let you know. On our visit tonight. It had to be the worst ever dining experience. Poor service, food not turning up. Then no sides arrived, never saw server to ask anything. Only turned up after we ate what had turned up, no drink refills or even asked how things are. Check arrived with everything on it including food which never turned...

Hooters service and establishment

We went into Hooters in Gulf Shores Alabama while we were on vacation and there were not very many people in there, just a few. We got seated and asked what we would like to drink. She brought us our drinks and my daughter asked for root beer and she ended up with Diet Coke. We said we needed a few more minutes to decide what we would like and then our...

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Hooters wing sauce

Hooters service

Hooters customer service and products

check# 340 Date: 10/05/2019 # of guests: 5 Employee: Avanti Time: 7:48 pm while traveling through Baton Rouge, La. with family, we made plans to visit Hooters of Baton Rouge after the LSU game. The game was great! ( geaux tigers! ) However, Hooters that night was a costly disappointment. Our server, Avanti was very unprofessional and obviously was more...

Hooters no service

Entered Hooters at 10:05 ordered tea and then ordered food. The sliders plus a dozen buffalo shrimp. Never brought another drink and at 10:35 she said the meal should be up shortly. Maybe a dozen people in restaurant. I said here is $3 for the tea. She said don't you want to wait for your food. I said I've waited over 30 minutes. She didn't even offer to...

Hooters service and food

I placed an order for pick up I come to pick up my order they hand me my order they don't forget to charge me for my order I get home to eat with my family and my order is wrong and they missed part of my order I call Hooters and I had to call over seven times until I finally got a hold of somebody they apologized and told me maybe they gave my phone to...

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Hooters company image

I am under the impression that Hooters has strict policies when it comes to the image and uniform standards of their franchise restaurants. Most locations I visit these standards seem to be upheld, but at the Wayne, Nj location this was definitely not the case. Everything from hair to their shoes were inconsistent with these standards. My server had jewelry...

Hooters service

It took a while for the waitress to come take our order. I got 4 pieces of fish with my fish and chips, Had to eat 2 of them without tartar sauce because she didn't come back to check on us. Had to wave her down to get the check. After that it took a while to get the check it took even longer for her to come back so we could leave. We were over a half hour getting back to work. My boss was not happy.

Hooters treatment from a manager at this hooters location (public complaint)!

On August 2, 2019 I went to the Hooters location on 10620 Metcalf, Overland park Ks. I ordered 20 chicken wings and when they arrived I informed my waitress that they were hard and over cooked. She said she would speak with the manager, his name being Kenneth Rasmussen. I informed him of the problem with the food and requested a new order that was properly...

Hooters food not cooked properly and served.

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Hooters current employee regarding paid labor

I am a current employee and I've been working for Hooters of Abilene for seven months now and I've been shorted hours on multiple checks. I talked to my GM about it and he acknowledged the hours owed which was for 65 hours. Tonight was payday I realized that I still haven't been paid for my labor. I notified managers that I still haven't been paid and they...