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CB Online Shopping FreeShipping.com 12.97 per month charge not requested
FreeShipping.com

FreeShipping.com review: 12.97 per month charge not requested 16

C
Author of the review
8:37 am EDT
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I did not sign up for this IC Freeshipping.com. They have taken 12.97 out of my bank acct 2 months in a row
I am filing Fraud alert with my Bank tomorrow. I have not ordered anything that would be shipped from them. Certainly not for 12.97 a month. I will not send you copies of my bank statements.

Update by clare short
May 17, 2012 8:39 am EDT

I did not sign up for IC Freeshipping.com they have taken money from my Bank acct the last 2 months in the amount of $12.97
each month. I am filing a fraud alert with my Credit union tomorrow in the AM.
This is not right.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

16 comments
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wisconsinshopper
Fond du Lac, US
Jul 24, 2012 8:25 pm EDT

Did you online shop at redenvelope.com ? They partner with freeshipping to rip you off. At checkout there was some fine print you missed and signed up for this scam charge of $12.97 per month. Avoid redenvelope.com - do not online shop there.

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Cathy scharer
Jasper, US
Nov 24, 2012 10:42 pm EST

my sister-in-law works for state district attorney & if you don't want to get prosecuted, put my 12.97 back NOW NOW bella6059@charter.net contact me NOW

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donnadianna
US
Jun 12, 2018 10:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Call your credit card company they will assist you in a credit.

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hillgirl14
US
Jan 02, 2013 5:32 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

What is wrong with you people! I've called every month for the last few months to discontinue the charges for free shippng! I have never used this service and would like a complete refund. Ruth ann

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jgfox
Princeton Junction, US
Jul 19, 2013 6:41 pm EDT

I also have been scammed ... I never approved this charge or service, but when I ordered some products from Sheri's Berries ... some how my order was linked to ongoing monthly charges that I NEVER USED nor was aware of until they showed up.

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Ruth Pittmon
Pagosa Springs, US
Dec 03, 2014 12:56 pm EST

I have been charged $12.97 per month starting in January of 2014 to my credit card. I did not sign up for this free shipping service and have received nothing in regard to this company in the last 11 months. Is there a way that I can have them return this stolen money to me? Who can I e-mail, write or call regarding this? Thank you. Ruth Pittmon

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donnadianna
US
Jun 12, 2018 10:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Call your credit card company. My charges were for 3 mos before I noticed it. They are a scam...and are stealing millions, maybe billions from online users. 100, 000 users online is a $1.3 million monthly. That number of users is very conservative. Part of the scam is that most ppl will not notice a $12.97 charge.

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JanviM
Binghamton, US
Apr 28, 2015 11:03 pm EDT

Also got scamed..12.97$ is deducted from my account on single day.

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Donna Hess
Charlotte, US
Jul 20, 2015 4:37 am EDT

I did not sign up for Ic free shipping.com for 12.97 per month. I don't buy enough stuff off the internet to allow for 12.97 per month. I will be reporting it to my bank today as spam and fraud. They have taken it out of my bank acct. 2 months in a row. Thank you, Donna Hess

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donnadianna
US
Jun 12, 2018 10:55 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Donna Hess

call bank and have it credited. I even cancelled my cc and had a new one reissued. See my review.

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Kody3
US
Aug 12, 2015 6:49 pm EDT

I just looked at a pending debit from this company which I did not authorize. I contacted my bank for a new card so that it doesn't continue. You can never get a hold of anyone with this company.

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donnadianna
US
Jun 12, 2018 10:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Kody3

Have the previous charges credited as well

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Donnie Jean Durrence Hendrik
US
Jan 30, 2017 4:20 pm EST

I was also scammed for $12.97 they are rip offs its a big scam

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donnadianna
US
Jun 12, 2018 10:53 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Call your cc company they will have it removed.

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donnadianna
US
Jun 12, 2018 10:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They are not registered With Better Business Bureau! I was scammed for 3 mos 12.97 before I realized that those charge were reoccurring monthly and shame on me I typically scrutinize my charges, but the intent of this scam is that ppl will not notice such an insignificant charge! Doing this to 100, 000 customers is a $1, 300, 000 business and that is conservative for the number of online shoppers that this is happening to. It occurred when I ordered flowers from a website. Supposedly there was a pop up when I ordered the flowers and I completed a 2 pg application. so they piggybacked onto my cc information...Very frightening and frustrating that this is always happening. No problem getting credited by them as I had a conference call with my Credit Card company agent. Note: I requested that application I supposedly completed be emailed to me... surprisingly enough they have not sent it...imagine that because it is a lie. For extra protection, I cancelled my cc and requested a new one.

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I have no idea what you mean
US
Dec 17, 2018 1:26 pm EST

I too have had money taken out of my account for this and I did not sign up for it as far as I know..please cancel my subscription to this..I was lucky enough to notice it before theystarted taking the 12.97 0ut so I am only out 1.98...but I do not want this membership...

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  1. FreeShipping.com Contacts

  2. FreeShipping.com phone numbers
    +1 (800) 869-5597
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    +1 (800) 869-5597
    +1 (800) 869-5597
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  3. FreeShipping.com emails
  4. FreeShipping.com address
    PO Box 290728, Wethersfield, Connecticut, 06129-0728, United States
  5. FreeShipping.com social media
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    Oct 28, 2024
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