CB Banks ICICI Bank money2india: read this before you use the service!

ICICI Bank review: money2india: read this before you use the service! 84

kamal kishore naidu

Oct 22, 2007 12:00 am EDT

Featured review

I think everyone who is using or planning to use money2india service and the people responsible for running/ensuring service for this organization should read this.

I issued a check for an amount of GBP 1500 on 12 sep 07 from my Barclay's bank, Gibraltar to have the funds transferred to my bank account in india. The tracking number is M2L60306729. Everything worked well, funds were credited within a weeks time and amount debited from my Barclays bank.

As i was assuming or was under the illusion of icici being one of the professional financial institutions present in india and talking about the same to my friends in europe, they gave me a surprise. Funds withdrawn from my bank account in india on 16 october 2007 ( after almost a month )for an equivalent amount of GBP 1500 with the reason "refer to drawer". When i called up Barclays bank, nobody seems to have a clue. Now to this day, i have called up atleast more than a dozen agents, couple of supervisors and spoken to a manager in hyderabad (wahab ) who doesnt know where the funds are. Ultimately i am loosing GBP 1500 and willing to approach a legal authority in london unless they return the money either to my bank account in Barclay's or credit the funds back to my bank account in india. I have enough proof of the funds taken from barclays bank on 19th sep and no return till date. The document/bank statement updated till 1st oct has been forwarded to these guys on 16th oct.

They have assured to look into my case and asked for 24 hrs ( again, this story started 16th oct). I will keep this complaint updated and would notify everyone reading this forum. Till then i would suggest anyone using this service to make a decision based on my experience.

If i have a resolution soon, i will post my comments.

Thanks,
kamal

84 comments

Add a comment

palwinder

higheycombe, GB

1 comments

palwinder of higheycombe, GB

Jun 09, 2015 6:31 am EDT

Verified customer

hi my name is palwinder maan i used this service also i sent my money 10 april 2015 from london to india but this money didnot reach in india after 70 days i dont know where my money is i called them 100 times to refund my money but after 70 days nothing happen my tracking num is M2N14357329 amont of money is 700 pounds i dont know when m getting this money back

Priyankar Das

1 comments

Priyankar Das of US

Aug 03, 2015 1:12 pm EDT

I used money2india first time. And its very good. It seems above complaints were there when website was not fully bug free. Now its a good experience.

Gish

1 comments

Gish of US

Nov 05, 2015 11:00 pm EST

Same here in Australia too, $1000 went into thin air with the aid of ICICI. My repeated attempts to contact them failed.
Money2india account shows the fund has been credited to beneficiary's account. It's been 2weeks but nobody knows where the money is.
NO Customer service, NO responsibility.
I will be contacting FSA by next week to expose these scammers.
DO NOT use ICICI bank Money2india service if you want peace of mind.

a2a

1 comments

a2a of US

Aug 29, 2018 9:40 am EDT

Verified customer

BEWARE OF ICICI MONEYTRANSFER! DO NOT USE THIS SERVICE. My TRANSACTION ID : M2A11414601 .
They say we receive info after 2 working days.. but it has been 20 days since i transferred money. They promptly deducted money from my bank.

1 2 3

ICICI Bank - misleading exchange rate posted on their websites 129

Resolved

Replied

ICICI Bank - Worst nri icici bank services 53

Resolved

ICICI Bank - unauthorised debiting of my credit card. 21

Resolved

ICICI Bank - unable to confirm payee while abroad 40

Resolved

ICICI Bank - lying and cheating customers! 12

ICICI Bank - netbankig froud

Resolved

ICICI Bank - fraudulent icici prudential insurance policy without my knowledge 2

ICICI Bank - false statement 3

ICICI Bank - fraud by icici prudential agent and need urgent assistance 2

ICICI Bank - sarwagya updhyay, amit goel icici bank manager cheated, mg road, blr

View all ICICI Bank reviews and complaints

ICICI Bank Contacts

ICICI Bank phone numbers

+1 (860) 120-7777
+1 (860) 120-7777

Click up if you have successfully reached ICICI Bank by calling +1 (860) 120-7777 phone number 0 0 users reported that they have successfully reached ICICI Bank by calling +1 (860) 120-7777 phone number Click down if you have unsuccessfully reached ICICI Bank by calling +1 (860) 120-7777 phone number 0 0 users reported that they have UNsuccessfully reached ICICI Bank by calling +1 (860) 120-7777 phone number

India, Retail Customers

+1 (800) 200-3344
+1 (800) 200-3344

Click up if you have successfully reached ICICI Bank by calling +1 (800) 200-3344 phone number 0 0 users reported that they have successfully reached ICICI Bank by calling +1 (800) 200-3344 phone number Click down if you have unsuccessfully reached ICICI Bank by calling +1 (800) 200-3344 phone number 0 0 users reported that they have UNsuccessfully reached ICICI Bank by calling +1 (800) 200-3344 phone number

Register Your Grievance

+1 (800) 103-8181
+1 (800) 103-8181

Click up if you have successfully reached ICICI Bank by calling +1 (800) 103-8181 phone number 0 0 users reported that they have successfully reached ICICI Bank by calling +1 (800) 103-8181 phone number Click down if you have unsuccessfully reached ICICI Bank by calling +1 (800) 103-8181 phone number 0 0 users reported that they have UNsuccessfully reached ICICI Bank by calling +1 (800) 103-8181 phone number

Wealth/Private Banking

800 0424 2448
800 0424 2448

Click up if you have successfully reached ICICI Bank by calling 800 0424 2448 phone number 0 0 users reported that they have successfully reached ICICI Bank by calling 800 0424 2448 phone number Click down if you have unsuccessfully reached ICICI Bank by calling 800 0424 2448 phone number 0 0 users reported that they have UNsuccessfully reached ICICI Bank by calling 800 0424 2448 phone number

Europe

+1 (800) 101-2553
+1 (800) 101-2553

Click up if you have successfully reached ICICI Bank by calling +1 (800) 101-2553 phone number 0 0 users reported that they have successfully reached ICICI Bank by calling +1 (800) 101-2553 phone number Click down if you have unsuccessfully reached ICICI Bank by calling +1 (800) 101-2553 phone number 0 0 users reported that they have UNsuccessfully reached ICICI Bank by calling +1 (800) 101-2553 phone number

Singapore

+91 223 366 7777
+91 223 366 7777

Click up if you have successfully reached ICICI Bank by calling +91 223 366 7777 phone number 0 0 users reported that they have successfully reached ICICI Bank by calling +91 223 366 7777 phone number Click down if you have unsuccessfully reached ICICI Bank by calling +91 223 366 7777 phone number 0 0 users reported that they have UNsuccessfully reached ICICI Bank by calling +91 223 366 7777 phone number

Head Office

+91 265 672 2286
+91 265 672 2286

Click up if you have successfully reached ICICI Bank by calling +91 265 672 2286 phone number 0 0 users reported that they have successfully reached ICICI Bank by calling +91 265 672 2286 phone number Click down if you have unsuccessfully reached ICICI Bank by calling +91 265 672 2286 phone number 0 0 users reported that they have UNsuccessfully reached ICICI Bank by calling +91 265 672 2286 phone number

Registered Office, Gujarat

+1 (866) 424-2448
+1 (866) 424-2448

Click up if you have successfully reached ICICI Bank by calling +1 (866) 424-2448 phone number 0 0 users reported that they have successfully reached ICICI Bank by calling +1 (866) 424-2448 phone number Click down if you have unsuccessfully reached ICICI Bank by calling +1 (866) 424-2448 phone number 0 0 users reported that they have UNsuccessfully reached ICICI Bank by calling +1 (866) 424-2448 phone number

United States

+1 (416) 847-7979
+1 (416) 847-7979

Click up if you have successfully reached ICICI Bank by calling +1 (416) 847-7979 phone number 0 0 users reported that they have successfully reached ICICI Bank by calling +1 (416) 847-7979 phone number Click down if you have unsuccessfully reached ICICI Bank by calling +1 (416) 847-7979 phone number 0 0 users reported that they have UNsuccessfully reached ICICI Bank by calling +1 (416) 847-7979 phone number

Canada

+44 344 412 4444
+44 344 412 4444

Click up if you have successfully reached ICICI Bank by calling +44 344 412 4444 phone number 0 0 users reported that they have successfully reached ICICI Bank by calling +44 344 412 4444 phone number Click down if you have unsuccessfully reached ICICI Bank by calling +44 344 412 4444 phone number 0 0 users reported that they have UNsuccessfully reached ICICI Bank by calling +44 344 412 4444 phone number

United Kingdom

+973 80 004 877
+973 80 004 877

Click up if you have successfully reached ICICI Bank by calling +973 80 004 877 phone number 0 0 users reported that they have successfully reached ICICI Bank by calling +973 80 004 877 phone number Click down if you have unsuccessfully reached ICICI Bank by calling +973 80 004 877 phone number 0 0 users reported that they have UNsuccessfully reached ICICI Bank by calling +973 80 004 877 phone number

Bahrain

+852 22 342 651
+852 22 342 651

Click up if you have successfully reached ICICI Bank by calling +852 22 342 651 phone number 0 0 users reported that they have successfully reached ICICI Bank by calling +852 22 342 651 phone number Click down if you have unsuccessfully reached ICICI Bank by calling +852 22 342 651 phone number 0 0 users reported that they have UNsuccessfully reached ICICI Bank by calling +852 22 342 651 phone number

Hong Kong

+65 67 239 009
+65 67 239 009

Click up if you have successfully reached ICICI Bank by calling +65 67 239 009 phone number 0 0 users reported that they have successfully reached ICICI Bank by calling +65 67 239 009 phone number Click down if you have unsuccessfully reached ICICI Bank by calling +65 67 239 009 phone number 0 0 users reported that they have UNsuccessfully reached ICICI Bank by calling +65 67 239 009 phone number

Singapore

+94 114 242 400
+94 114 242 400

Click up if you have successfully reached ICICI Bank by calling +94 114 242 400 phone number 0 0 users reported that they have successfully reached ICICI Bank by calling +94 114 242 400 phone number Click down if you have unsuccessfully reached ICICI Bank by calling +94 114 242 400 phone number 0 0 users reported that they have UNsuccessfully reached ICICI Bank by calling +94 114 242 400 phone number

Sri Lanka

+91 1800 1080
+91 1800 1080

Click up if you have successfully reached ICICI Bank by calling +91 1800 1080 phone number 0 0 users reported that they have successfully reached ICICI Bank by calling +91 1800 1080 phone number Click down if you have unsuccessfully reached ICICI Bank by calling +91 1800 1080 phone number 0 0 users reported that they have UNsuccessfully reached ICICI Bank by calling +91 1800 1080 phone number

Customer Care

+91 22 2653 1175
+91 22 2653 1175

Click up if you have successfully reached ICICI Bank by calling +91 22 2653 1175 phone number 0 0 users reported that they have successfully reached ICICI Bank by calling +91 22 2653 1175 phone number Click down if you have unsuccessfully reached ICICI Bank by calling +91 22 2653 1175 phone number 0 0 users reported that they have UNsuccessfully reached ICICI Bank by calling +91 22 2653 1175 phone number

Fax

More phone numbers

ICICI Bank emails

care@icicibank.com

100%
Confidence score: 100%

Support

IR@icicibank.com

100%
Confidence score: 100%

avinash.kansal@icicibank.com

94%
Confidence score: 94%

More emails

ICICI Bank address

ICICI Bank Towers, Bandra Kurla Complex, Mumbai, Maharashtra, 400051, India

ICICI Bank social media
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 20, 2024