Idrotherapy / Idro Labs
Reviews and Complaints

I found Idrotherapy website and signed up. I was very interested in this product because of all the pictures on their website and I was really curious about does it really work, so I ordered a small sample.
Later I got billed and they charged me $300 for who knows what! I tried to reach Idrotherapy customer service with no luck. Later there was another charge and they took another $300. Tried to contact them and nothing.
I called my bank and blocked these scam artists from further charges.
Sample was never received.

I have ordered a sample from Idrotherapy because I just wanted to try their product. But then I noticed a charge and even received a payment confirmation email. I had no idea what was going on so I contacted customer service and asked them why did they charge me. They said that when I subscribed I agreed to their rules and etc. They said that I'll be getting some of their products every month. I cancelled my subscription but they refused to give me money back. Terrible place!

I joined Idrotherapy and decided to buy some samples to try their products. When I joined the site I subscribed for a free trial which was not actually free and later they charged over $500 from me for some kind of membership! I ordered small samples but they started sending me creams and I was charged again! This place is terrible. When I checked my account I found out that there was a new order placed so I immediately contacted them and asked the to cancel the order which I did not even made! They did as I said but refused to refund the money which they stole from me! Warn as many people as you can and avoid Idrotherapy at all costs!

I ordered a "free trial", was told I only had to pay shipping, which totalled about $9.00. This company then withdrew $145.00 from my bank account, which I was not advised would happen. I would never have ordered the product had I known. This company is defrauding people out of thousands of dollars (the complaints are endless)! This needs to stop! I am going on strike on January 10, and definitely cannot afford this financial hit right now. Actually, I would not want to take a fraudulent financial hit at ANY time, just to clarify.

Had to cancel "subscription" that I never subscribed to other than initial "postage only" products. Slugged $130.61 and $155.11 nov and dec 2015 respectively and have yet to receive products. Try and call customer "help" and get no answer! WTF? Going to my bank next to see if they can assist

I ordered free samples from idrotherapy.com and I was scammed. They didn’t tell me about extra charges and took money without my permission later. If I knew the conditions I would not order from them. It is false advertising. Watch out!

I placed an order for a free trial from iDroTherapy. I paid for the delivery the same day. After some hours I changed my decision and sent them mail with cancellation. However, they charged me money anyway. Now I am fighting with them for my money. Please wish me luck!