Idrotherapy / Idro Labs’s earns a 1.2-star rating from 50 reviews, showing that the majority of skincare enthusiasts are dissatisfied with their products.
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scam alert
I found Idrotherapy website and signed up. I was very interested in this product because of all the pictures on their website and I was really curious about does it really work, so I ordered a small sample.
Later I got billed and they charged me $300 for who knows what! I tried to reach Idrotherapy customer service with no luck. Later there was another charge and they took another $300. Tried to contact them and nothing.
I called my bank and blocked these scam artists from further charges.
Sample was never received.
terrible company
I have ordered a sample from Idrotherapy because I just wanted to try their product. But then I noticed a charge and even received a payment confirmation email. I had no idea what was going on so I contacted customer service and asked them why did they charge me. They said that when I subscribed I agreed to their rules and etc. They said that I'll be getting some of their products every month. I cancelled my subscription but they refused to give me money back. Terrible place!
fraudulent charges!!
I joined Idrotherapy and decided to buy some samples to try their products. When I joined the site I subscribed for a free trial which was not actually free and later they charged over $500 from me for some kind of membership! I ordered small samples but they started sending me creams and I was charged again! This place is terrible. When I checked my account I found out that there was a new order placed so I immediately contacted them and asked the to cancel the order which I did not even made! They did as I said but refused to refund the money which they stole from me! Warn as many people as you can and avoid Idrotherapy at all costs!
eye cream/argan oil
I ordered a "free trial", was told I only had to pay shipping, which totalled about $9.00. This company then withdrew $145.00 from my bank account, which I was not advised would happen. I would never have ordered the product had I known. This company is defrauding people out of thousands of dollars (the complaints are endless)! This needs to stop! I am going on strike on January 10, and definitely cannot afford this financial hit right now. Actually, I would not want to take a fraudulent financial hit at ANY time, just to clarify.
wrinkle reducer & essence of argan
Had to cancel "subscription" that I never subscribed to other than initial "postage only" products. Slugged $130.61 and $155.11 nov and dec 2015 respectively and have yet to receive products. Try and call customer "help" and get no answer! WTF? Going to my bank next to see if they can assist
I tried the sample and cancelled the product one week after receiving the sample because it is no good. Even so I cancelled, they still shipped and took my money more than the advertising said. I cancelled all my credit cards that is the only way to stop them. They are criminals.
Ordered a FREE TRIAL from these companies. Subsequently charged $131.53 & $155.58 with absolutely NOTHING being received. At no time did I sign up for anything!
do not use this company!ordered a free product and got charged multiple times for nothing, no products no address and phone numbers, and no help from credit card companies
unauthorised bank deduction
I accepted a free trial offer online and paid 5.99 dollars for two samples in April 2013. On 11 July, this company deducted 178 Dollars, from my bank account. On 15 July I received two small packages from Nicosia, Cyprus. These two cosmetic items were not ordered by me, nor was the deduction of 178 dollars. I called them in Florida and spoke to Nathan, a...
Read full review of Idrotherapy / Idro Labs and 18 commentsI was scammed
I ordered free samples from idrotherapy.com and I was scammed. They didn’t tell me about extra charges and took money without my permission later. If I knew the conditions I would not order from them. It is false advertising. Watch out!
Do not purchase products from this company. Multiple payments were taken from my account before the bank alerted me to the scam. The bank also informed me that the company would have taken a regular monthly payment from my account. On the advice of my bank I cancelled my bank card. Stay clear.
charged me extra $90
Hello! My name is Lisa and I want to share my experience with Idro Labs. I ordered free sample for $10. If someone doesn’t know how the system works, I can explain. $10 were paid for the delivery and the product should be absolutely free. I think I can call it thievery, because this company charged me extra $90.
Read full review of Idrotherapy / Idro Labs and 64 commentsfree trial fail
I made order of free trial from idrotherapy.org website. The item I ordered cost nothing but I should pay for shipping - $4.95. Approximately after a week I received trial cream. I used it but I decided not to order it again. However, this company decided to subscribe me for monthly delivery and took $100!
Read full review of Idrotherapy / Idro Labs and 53 commentsfree trial
I placed an order for a free trial from iDroTherapy. I paid for the delivery the same day. After some hours I changed my decision and sent them mail with cancellation. However, they charged me money anyway. Now I am fighting with them for my money. Please wish me luck!
my fine lines are gone in just 2 weeks of use of idrotherapy. It's worth every penny. and will definitely order again! I am very grateful with the company for giving me a lifetime discount of 70% and gets my anti wrinkle cream every month for only $29.99, best deal i got this year!
They took 125 euro from my bank account without my permission
STAY AWAY FROM THIS RIP OFF COMPANY
They took the money and wont answer ant E Mails
Stay away from Idrotherapy
On may 16th I got an unauthorized credit card charge of $!40. plus a charge of $8 Can. for a sample. This product is unwanted and when I tried to phone the company their number has been disconnected. I would like a refund but when I see the other complaints it doesn't sound good. Too bad these companies are allowed to stay in business
Cancell all orders send without authorisation
Is there any way to resolve our problems?
I am complaining about the money being taken out of my account 11 February, 2016. The amount of US$92.00 taken out of my account when I paid $5.99 for a sample product of argean oil. I have rung them, they are giving me a 70% refund, because I said I would call the police. I have rung my bank and the amount will be a dispute and hopefully refunded. They are stealing money, it is a disgrace.
This company is a total rip off, like a wolf in sheep's clothing. They do not advertise the price (which is outrageous), do not give adequate time to try the product, and have two different trial period lengths which further adds to the confusion. They make it very difficult to cancel and stall for a half an hour before they will give you the address to send the product back to - for a fee, of course. My 'free trial' cost over $95, even after I returned the Idrotherapy. DO NOT GET INVOLVED with this company.
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Overview of Idrotherapy / Idro Labs complaint handling
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Idrotherapy / Idro Labs Contacts
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Idrotherapy / Idro Labs phone numbers+1 (888) 747-0605+1 (888) 747-0605Click up if you have successfully reached Idrotherapy / Idro Labs by calling +1 (888) 747-0605 phone number 0 0 users reported that they have successfully reached Idrotherapy / Idro Labs by calling +1 (888) 747-0605 phone number Click down if you have unsuccessfully reached Idrotherapy / Idro Labs by calling +1 (888) 747-0605 phone number 0 0 users reported that they have UNsuccessfully reached Idrotherapy / Idro Labs by calling +1 (888) 747-0605 phone numberUnited States+1 (888) 265-7124+1 (888) 265-7124Click up if you have successfully reached Idrotherapy / Idro Labs by calling +1 (888) 265-7124 phone number 0 0 users reported that they have successfully reached Idrotherapy / Idro Labs by calling +1 (888) 265-7124 phone number Click down if you have unsuccessfully reached Idrotherapy / Idro Labs by calling +1 (888) 265-7124 phone number 0 0 users reported that they have UNsuccessfully reached Idrotherapy / Idro Labs by calling +1 (888) 265-7124 phone numberUnited States Head Office+44 203 608 3989+44 203 608 3989Click up if you have successfully reached Idrotherapy / Idro Labs by calling +44 203 608 3989 phone number 0 0 users reported that they have successfully reached Idrotherapy / Idro Labs by calling +44 203 608 3989 phone number Click down if you have unsuccessfully reached Idrotherapy / Idro Labs by calling +44 203 608 3989 phone number 0 0 users reported that they have UNsuccessfully reached Idrotherapy / Idro Labs by calling +44 203 608 3989 phone numberUnited Kingdom+1 (888) 409-1158+1 (888) 409-1158Click up if you have successfully reached Idrotherapy / Idro Labs by calling +1 (888) 409-1158 phone number 0 0 users reported that they have successfully reached Idrotherapy / Idro Labs by calling +1 (888) 409-1158 phone number Click down if you have unsuccessfully reached Idrotherapy / Idro Labs by calling +1 (888) 409-1158 phone number 0 0 users reported that they have UNsuccessfully reached Idrotherapy / Idro Labs by calling +1 (888) 409-1158 phone numberCanada+61 281 034 133+61 281 034 133Click up if you have successfully reached Idrotherapy / Idro Labs by calling +61 281 034 133 phone number 10 10 users reported that they have successfully reached Idrotherapy / Idro Labs by calling +61 281 034 133 phone number Click down if you have unsuccessfully reached Idrotherapy / Idro Labs by calling +61 281 034 133 phone number 5 5 users reported that they have UNsuccessfully reached Idrotherapy / Idro Labs by calling +61 281 034 133 phone number33%Confidence scoreAustralia+64 800 995 077+64 800 995 077Click up if you have successfully reached Idrotherapy / Idro Labs by calling +64 800 995 077 phone number 0 0 users reported that they have successfully reached Idrotherapy / Idro Labs by calling +64 800 995 077 phone number Click down if you have unsuccessfully reached Idrotherapy / Idro Labs by calling +64 800 995 077 phone number 2 2 users reported that they have UNsuccessfully reached Idrotherapy / Idro Labs by calling +64 800 995 077 phone numberNew Zealand+353 180 081 6068+353 180 081 6068Click up if you have successfully reached Idrotherapy / Idro Labs by calling +353 180 081 6068 phone number 0 0 users reported that they have successfully reached Idrotherapy / Idro Labs by calling +353 180 081 6068 phone number Click down if you have unsuccessfully reached Idrotherapy / Idro Labs by calling +353 180 081 6068 phone number 1 1 users reported that they have UNsuccessfully reached Idrotherapy / Idro Labs by calling +353 180 081 6068 phone numberIrish Republic
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Idrotherapy / Idro Labs emailssupport@idrotherapy.com100%Confidence score: 100%Support
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Idrotherapy / Idro Labs address5309 W Broward Blvd., Ste 144, Plantation, Florida, 33317-2611, United States
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Idrotherapy / Idro Labs social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 13, 2024
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