ImOn Communications’s earns a 1.0-star rating from 5 reviews, showing that the majority of customers are dissatisfied with service.
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ImOn Communications LLC is a total ripoff
ImOn Communications LLC is a total ripoff. They don't even try to fix anything when you have a problem with their service. And when you try to cancel, they demand money even though their service doesn't even work. It's a complete waste of time and money dealing with them. Stay away!
ImOn Communications LLC put their ugly box in my yard without asking me
ImOn Communications LLC put their ugly box in my yard without asking me. I don't even use their services, but they still left trash in my yard three times. It's so annoying! Get your stuff off my property!
ImOn Communications Complaints 3
ImOn been putting in new internet cables underground in my neighborhood for the past week
ImOn been putting in new internet cables underground in my neighborhood for the past week. A worker was in my front yard for two days, digging and putting in cable. Yesterday, while the crew was working, my internet stopped working. It's been over 24 hours and it's still not working. I called my internet provider and they said they can't do anything. I also called ImOn and they said they're not going to fix it, but the work crews will keep working. They didn't tell me that my internet might not work. I need the internet for school and work, but I don't have ImOn as my provider. I feel like they're taking advantage of me and making things hard for me. I'm really mad that they can't fix the problem they caused and didn't think about this happening.
I've been trying to get my service back for 2 days now, and I've called 6 times and talked to multiple people
I've been trying to get my service back for 2 days now, and I've called 6 times and talked to multiple people. My bill is paid, but I still don't have any service. They disconnected my service on 4/15 because they said I didn't pay, but I paid the entire bill on 4/16 at 9:00am. I talked to a guy named Chris in billing, and he said to give it time. I called again at noon, and they walked me through some troubleshooting, but it didn't work. I left my house to run errands and came back at 5:00pm, but my service was still inactive. I called again, but the lady in tech said customer service was gone for the day, so I was out of luck. I called again on 4/17 at around 12:50pm and was on hold for a long time (the call lasted 50 minutes). I still don't have any service, and the two women I talked to, Maria and Karen, were really rude.
I was with ImOn for internet in [protected], but had to cancel because I moved and there was no service
I was with ImOn for internet in [protected], but had to cancel because I moved and there was no service. In June , I started up again, but they said I owed $158.96. I paid it and got a call confirming it was paid. Two years later, I got a call saying I still owed it. I told them I paid it and they confirmed it, but never removed the debt notice. I asked them to remove it, but they just filed a ticket. They're also charging me $200 for reconnecting a cable that was already connected in January 2022. I filed another ticket for that. It's been impacting my credit for two years and I'm upset.
Is ImOn Communications Legit?
ImOn Communications earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Imon.net has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
The ImOn Communications website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.
We looked up ImOn Communications and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About ImOn Communications
ImOn Communications was founded in 2007 and has since grown to serve over 60,000 customers in Iowa and Illinois. The company's mission is to provide reliable, affordable, and innovative services that meet the needs of both residential and business customers.
One of the key strengths of ImOn Communications is its state-of-the-art fiber optic network. This network allows for lightning-fast internet speeds and crystal-clear TV and phone service. ImOn Communications is constantly investing in its network to ensure that customers have access to the latest technology and the best possible service.
In addition to its cutting-edge technology, ImOn Communications is known for its exceptional customer service. The company's team of friendly and knowledgeable professionals is available 24/7 to answer questions and resolve issues. ImOn Communications also offers a variety of online resources, including a customer portal and mobile app, to make it easy for customers to manage their accounts and services.
Overall, ImOn Communications is a top-tier provider of internet, TV, and phone services. With its focus on innovation, reliability, and customer satisfaction, ImOn Communications is well-positioned to continue its growth and success in the years to come.
Overview of ImOn Communications complaint handling
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ImOn Communications Contacts
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ImOn Communications phone numbers+1 (319) 298-6484+1 (319) 298-6484Click up if you have successfully reached ImOn Communications by calling +1 (319) 298-6484 phone number 0 0 users reported that they have successfully reached ImOn Communications by calling +1 (319) 298-6484 phone number Click down if you have unsuccessfully reached ImOn Communications by calling +1 (319) 298-6484 phone number 0 0 users reported that they have UNsuccessfully reached ImOn Communications by calling +1 (319) 298-6484 phone number+1 (319) 440-5249+1 (319) 440-5249Click up if you have successfully reached ImOn Communications by calling +1 (319) 440-5249 phone number 0 0 users reported that they have successfully reached ImOn Communications by calling +1 (319) 440-5249 phone number Click down if you have unsuccessfully reached ImOn Communications by calling +1 (319) 440-5249 phone number 0 0 users reported that they have UNsuccessfully reached ImOn Communications by calling +1 (319) 440-5249 phone numberSecretary
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ImOn Communications emailssupport@imon.net95%Confidence score: 95%Support
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ImOn Communications address101 3rd Ave SW STE 400, Cedar Rapids, Iowa, 52404-5736, United States
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ImOn Communications social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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