Indane / Indian Oil Corporation review: gas agency problems! 214

Dear All,
I am also the victim of these bloody gas agencies. I have booked the cylinder 20 days back but did not get till now. They ( gas agency) do not pick the telphone... I had once gone to thier office to remind...I was shocked to see that they have made a separate counter for " Gas booking reminder". What the hell these ### are doing. Can any one tell what strict action can be taken against these dogs.

Too much of delay in supply of indane gas cylinders and putting customers in trouble

Dear Sir,

We have Indane Gas connection in my name SRINIVASAN, consumer no. 23348 with Sree Venkateshwara gas Agency, Hosur

The above Sree Venkateshwara gas Agency delays too much to supply Gas cylinder to us and takes nearly 20 days to supply a Gas cylinder from the booking date.We Have a singal cylinder connection Most of the time we are running short of Gas cylinders and we are in trouble due to too much of delay in Gas cylinder registration and supply.

WE ARE IN TOO MUCH OF TROUBLE THAT WE HAVE NO GAS CYLINDER TO COOK FOOD MOST OF THE TIME BY TOO MUCH OF DELAY IN SUPPLY OF GAS CYLINDERS

CAN INDANE GAS TAKE CARE OF ITS VALUABLE CUSTOMERS ?

Thank you

I call Time to time within a hour to my gas agenceis for booking a refile but the agencies phone very busy. Again call to call talk Ms.Sarkia, sarika said your gas is booked but after 3-4 day i went to indane gas agency and ask my booking agency officer said your gas in not booked. and i said update my gas book but agency officer not update my gas book.And my gas cylinder not recived till date.
Gas Agency:-Dwarka Indane service
Gas No.17185

Regards
Kishan
[protected]

i am leave in faridabad. my gas agency is rainbow gas in sector 28 faridabd. my complaints agaianst this agency because the service is very poor . my booking no. 7708 date 16-3-10. but i couldnt receive the cylinder.in case the booking of other people in 20-03-10 he receive the cylinder. so i want to know that why not coming to my gtas cylinder other than teel me the legal reason .

I am a retired officer from sbi. the problem is this i am having 2 sons 2 daughter inlaws &4 childern.We are living in jont family.We can not pullon with one connection.my one connection is going to be cacelled.because one can not keep 2 connections at the same address.by this i will have to loose my one connction.Is there is no provision of living joint. iAM REALLY WORRIED TO GETTING MY CONNECTION CACELLED.kindly allow me 2 connections for family of 10 persons.
Rakesh koshal F502, RISHI APARTMENTS SECTOR 70 MOHALI pb

I am a consumer of indane gas with "BinduShakti Gas Agency" Safilguda, Hyderabad. My customer no is 23776. I week before I booked for a cylinder and today the supplier came with a cylinder which was expired on 1st quarter of 2007. when I told to the supplier about this he told me that all cylinders are like that only so they can't do anything, that's why I returned him.

I want to know that if I will accept the cylinder which is expired and anything will happen to me then the gas company will take the responsibility or not.

What I have to do now?

Respected Sir,
I live in Godda, Jharkhand. In our town there is only one Gas Agency and that is of Indane named "Kaushalya Gas Agency." We all are very much upset from the rude behaviour of the agency. My complaint is that there is a problem in my gas burner and I want to change it. But the agency is not changing it. According to them there is no provision of changing burners. They said that indane does not provide accessories. If it is true than kindly say h0w can I change my burner or else please take some action against the agency.
Thanking you,
Pankaj

I have taken LPG Gas connection from M/s Vindh Indane Rewa Road Churhat Distt. Sidhi. Consumer No. VI0498, IOC No. 708356 and SV No. and date 2689298 dt. 02.08.2002. After dt. 22.04.2009 agency did not relever any Gas cylinder to me. Now I have been transfered to Distt. Rewa (MP) and I want my connection get transfered to Rewa but the agency is evesconding. No one is found in the head office churhat or Branch office Sidhi. Kindly help me to get the cylinder transfered.

With regards,
G.K. Chaturvedi
Rewa (MP)

The above agency was very poor and culterless behaviour is showing to customers,
GAURI INDANE SERVICES
VIII/609 G, SANJO COPLEX ANNEX
CHUNANGAMVELI, ERUMATHALA.P.O
ERNAKULAM-683 105
Code:4986695
They are not picking the telephone and nothing says to customers for getting about the booked cylinder.

eventhough booking taken place, the cylinder was not yet delivered for more than 30 days by your agency (ie) Guruvayurappan agencies.
abnormal delay to be avoided

I have booked a gas cylinder at mamta gas service, barra-4, kanpur on 7/4/2010, but their is no dilivery at stil today, but today when i was asking about my delivery they are not given me a satisfactory answer, so plz give a proper action as soon as possible,
Thanking you,
Warm regards,
S. N. Awasthi
Gas conn. No-18317

i have register on 30th jan 2010 for the connection of LPG but i did not get the connection till now when i talked to them they said cilinder is not yet come.Idont know when i have to get thje connection

Bub: Compliant against Mohan & Mohan Gas Agency, Sarai Khwaja, Faridabad-121003(Haryana) the authorized dealer of Indane Gas. regarding DELAY/ Not SUPPLYING THE REFILE CYLINDER

Sir/ Madam,

I am a Public sector (PSU) employee posted in NHPC Faridabad
I have Gas Connection no. MA 5583 at Mohan & Mohan Gas Agency, Sarai Khwaja Market, Faridabad-121003(Harayana). FOR LAST FOUR YEARS.

WITH DUE RESPECT I WANT TO SAY THAT I AM A CONSUMER OF INDANE GAS AGENCY S. MY CONSUMER NUMBER IS 5583 BY THE NAME OF R R DEWANGAN . I HAVE BOOKED FOR A SUPPLY OF REFILE CYLINDER ON DATED 11/05/2010. AT THE OF TIME BOOKING THEY INFORMED ME THAT IT WOULD TAKE 4-5 DAYS TO DELIVER . FOR THE PAST ONE WEEK I HAVE BEEN CONTACTING THEM ABOUT THE SUPPLY OF REFILE AND THEY HAVE BEEN TELLING THAT IT WILL BE SUPPLIED TODAY. EVERYTIME I ASK THEY GIVE THE SAME ANSWER. NOW ITS ALMOST 16 DAYS FROM THE DATE OF MY REFILE BOOKING. TODAY THE WHEN I CONTACTED THE PERSON RESPOSIBLE TO DELIVERY, HE IS RUDENESSLY TOLD ME TO TAKE TRANFER your connection TO SOME OTHER GAS AGENCY. THIS IS NOT THE FIRST TIME OF THIS AGENCY DELAY IN SUPPLYING THE REFILE, ALMOST THIS IS HAPPENING EVERYTIME. I REQUEST YOU TO KINDLY LOOK INTO THE MATTER AND TAKE NECESSARY ACTION AND FIND OUT THE CAUSE FOR THE INORDINATE DELAY IN SUPPLY OF THE REFILE. THANKING YOU

With best wishes

R R DEWANGAN
B3/302 NHPC COLONY
Sector 41, Faridabad-121010

M. [protected]
E-mail: rajeshtripathy@rediffmail.com

This is to bring to notice that agency delivery staff namely AMBRISH has been speaking rashly to consumers when they are asking him for delivery of cylinder on time. Insead of excuse, he is trying to give back answer to the consumers. Please take the appropriate action against your above mentioned staff and he has bad reputation of selling cylinders in black for ransom money!

Hi,

This is Sudhendra Mohan from sector 82, Noida. My consumer number for Indane Gas connection is E013277 & the concerned gas agency is Mithala Gas Agency.

Yesterday dated 15th June '10 I received a gas cylinder refill which has heavy leakage & the leakage kept on increasing gradually. I keep on calling the emergency number +[protected] for help & replacement of the cylinder, but the guy responsible or on duty at that time kept on assuring that the damaged cylinder will be replaced yesterday night itself. But till now, no one popped up with some solution.

The scenario is going on worst & worst. I am not sure about the level of disaster in the near future because of this negligence from the gas agency.

This clearly shows the irresponsible nature of these guys which leads to public disaster.

I guess some serious action should be taken on such irresponsible agencies to avoid such unwanted & avoidable disasters in future.

Thanks & Regards,
Sudhendra Mohan
Consumer number: E013277
Indane Agency: Mithala Gas Agency

When we tried to replace the empty cylinder with the new refill which was delivered by the Gas Agency a couple of weeks back, there was too much pressure and and gas leackage was found. Immediately we replaced the cap and registered a complaint with the Indane Gas Distributor, M/s. MJV Indane Gas Agency, Ambattur Indl. Estate, Chennai-58, who has delivered the cylinder to me and I asked them to come by 5.00 pm on 28th June 2010. We could not reach home by 5.00 pm on that day and the Mechanic came sharp by 5.00 pm and went back saying door closed. The next day we took leave and waited for the meachanic duly infoming the Agency. To our surprise he did not come on 29th June. Again I requested on 30th June and took leave on that day also and waited for the mechanic who has again not turned up on 30th also.

I am using Indane Gas for the past 25 years and I had neve got this kind of response from any of the Indane Distributors in the past. This is my 3rd Distributor. My consumer No.2947 with the distributor.

Considering the nature of the compalint, I request that serious action has to be taken against this Distributor.

Please acknowledge receipt of this complaint and confirm.

Dear Sir

My Gas connection number is 8888 which is registered with Rohini Enterprises Durga Market Naharpur, Sector 7, Rohini, Delhi 110088. The code number is -63-01-0378.
I had booked an LPG gas cylinder about three weeks back but I have not received the cylinder till date that is 05-07-2010.
I am repeatedly trying to contact Rohini Enterprises but in vain. Nobody is picking up the phone. Even the hotmail is not being answered.
I have also informed the agency to deliver the cylinder after 2:30pm.
Hope appropriate action will be taken to improve the services of Rohini Enterprises which has been giving us a poor response whenever the gas cylinder is being booked by us.
Your immediate intervention is required in this matter.

With best regards

MM Upadhyay
Block C Flat 196, Sector 19, Rohini
Delhi
Phone number: [protected]
Customer number: 8888

Dear Sir/Madam

I, V .Kausalya Cust no :07898 did book a cyclinder on the 5 of july and the last cyclinder recived was on the20/06 /2010 . The cyclinder tht was booked was through the 24 hrs booking by dialing 1260 . later when contacted shirdi sai distibutors #7/31, 2nd main, near telephone exchange, domlur layout Bangalore-560071 manager: chandrashekar, called with due requesting for gas as my father is heart patient but response recieved from the manager and staff is of o use as they donot respond to the query in fact ask question when we booked the gas and its one cyclinder it will take one month for the next gas to be booked,
cn u plz tell us wat should we do till the time we get another cyclinder as a heart patient my father cannt eat out side food but the response recvd frm the other side or rather the agency and manager of the agency is one of the worst case
no humanity shown nor any respect so it really is not good service provider
Request to kindly look into this and also heard about people cyclinder been sold for extra money and the original customer no getin the cyclinder wat will people do who cannt affrd second cyclinder my mail id is gomti_popcee2002@yahoo.co.in if u can revert back will be thankful
Thanking you
gomti

DEAR SIR/MADAM,

KINDLY GO TO YOUR INDANE DISTRIBUTORS OFFICE AND OBSERVE WHAT THEY ARE DOING WHILE YOUR CALLING AFTER THAT DISCUSS ABOUT irresponsible behavior OF EMPLOYEES OF THAT OFFICE

Thanks
SHANKAR

I am a customer of INDANE with customer no 27050 and have been registered
with M/S MAA GURGA GAS SERVICE, Gomti Nagar Lucknow LUCKNOW. I booked my gas
cylinder on 19th Aug, 2010, till 31nd Aug, 2009 no delivery has been made by
the agency. Whenever I make phone call to gas agency, either he don't pick
the phone or he says it will take another 3-4 days for delivery due to
non-supply of gas. I called 3 times, he says same reply. I have also called
FO Lucknow II on [protected], but no response till date, you are requested to
kindly do needful and ensure that no customer will suffer further.

I had booked my indane gas for refill on 14/11/2010. Till today i haven't recieved the full cyclinder from vasant enterprises, indiranagar, bangalore. But how they are delivering to other customers. I hope they are selling the gas in black market and cheating the regular customers.So i suggest IOCL team has to take serious action on these dealers and cancel their license. During my DBC also they cheated me
by taking Rs. 2000/- but other dealers in bangalore are taking on Rs.1500/- only as deposit. Why the IOCL is not take care and encouraging this type of distributors/dealers in market by cheating the customers. If IOCL is not ready to take any action i am planning to send this message to the public through press.

Dear Sir,
I am having gas connection of HP Gas. Gas agency of HP do not deliver cylinder at my residence and forcing us to collect it from their godown which is about 12 Kms. away from our residence. There is another Gas Agency of Indane who gives home delivery in my residential area. While requesting Indane Gas - Hennis Gas Agency - Anand - Gujarat for giving me transfer of my existing gas connection from HP to Indane. He refused to do it and informed us to get new connection with the payment of Rs.6000/-, Kindly help us in the matter and inform owner of Hennis Gas agency to accept transfer of my existing gas connection. My residential address is H. L. Bhanusali, Village Hadgud, Dist : Anand, Gujarat. --- With Thanks and Regards. Hoping for your kind help.

Agency : JAGDAMBA SAI, TILAK NAGAR
CONSUMER NO. 4306T
Today on 29/1/2011 I am waiting for 1 refill cylinder on my booking dated 19/1/2011 i.e. after 10 days. and when I wanted to reminder the dealer the dealer has flatly refused to help me saying that we have status of delivery on 27/1/2011 in their my hand whereas I am still awaiting for the cylinder. On the contrary the Company is celebrating 50 Golden Years of Service. The consumer is helpless. my MOBILE NO. IS [protected]. ADDRESS : T 55 VISHNU GARDEN, NEW DELHI -110018.

My name is S.V. Ramachandran, consumer No, 21427 (Customer No.3199) registered with Superflame Gas Agency, 103 Valluvar Kottam High Road, Chennai 600034. The refill cylinders for Nov 2010 bears Batch No.AJ23 - A-10 Best date 11/97, and for December 2011 - Batch No. IP660 - C-10, Best Date 08/00. Both cylinders were completely rusted, dented and sometimes gas leakage smell emenated. Are they (IOC Bottling Plants) not supposed to issue new cylinders?

I MY SANTOSH KR BANERJEE AGE 84 RESIDENT OF 210/44/2/6, CHATRA MUKERJEE PARA, (BANK COLONY) CHATRA SRIRAMPORE, HOOGLY 712204, CONSUMER NO. 6253 WITH SRIRAMPORE MUTI PURPOSE SAMABAI SAMITI LTD, MUKHERJI PARA LANE SRIRAMPORE HOOGLY . TODAY AS NO OTHER OPTION LEFT THEN TO POST COMPLAINT AGANIST SRIRAMPORE MUTI PURPOSE SAMABAI SAMITI LTD, AS 47 DAYS HAS BEEN PASSED BUT TILL NOW I HAVE NOT BEING DELIVERED MY GAS CYLINDER WHICH WAS BOOKED ON 29 DEC'10 VIDE BOOKING NO. 8296. I HAVE TO WALK 2 - 3 KM UP AND DOWN EVERYDAY JUST TO FIND OUT WHEN THE CYLINDER WILL BE DELIVERED. WHILE DOING SO THE STAFF OF THE AGENCY MISBEHAVE AND ALSO EVERYDAY ASSURE ME THAT IT WILL BE DELIVERED WITHIN 2 TO 3 DAYS. BUT I AM ASHMED TO SAY THAT THIS IS THE SERVICE OF THE AGENCY OF INDANE GAS SERVICE. I AND MY WIFE AGE 74 HAVING HEART AND NERVE PROBLEM IS BEING HARRESD BY THE STAFF AND SERVICES PROVIDED BY THE AGENCY TO SENIOR CITIZEN. WE ARE COOKING IN OUR KEROSEN STOVE FOR EVERYTHING LIKE WARM WATER ALSO, WHICH IS BECOMING A PAINFUL VENTRUE FOR US. WHAT AND WHERE SHOULD WE CAN GO FOR HELP. SHOULD I KNOW WHEN I WILL BE DELIVERED MY DUE GAS CYLINDER

I MY SANTOSH KR BANERJEE AGE 84 RESIDENT OF 210/44/2/6, CHATRA MUKERJEE PARA, (BANK COLONY) CHATRA SRIRAMPORE, HOOGLY 712204, CONSUMER NO. 6253 WITH SRIRAMPORE MUTI PURPOSE SAMABAI SAMITI LTD, MUKHERJI PARA LANE SRIRAMPORE HOOGLY . TODAY AS NO OTHER OPTION LEFT THEN TO POST COMPLAINT AGANIST SRIRAMPORE MUTI PURPOSE SAMABAI SAMITI LTD, AS 47 DAYS HAS BEEN PASSED BUT TILL NOW I HAVE NOT BEING DELIVERED MY GAS CYLINDER WHICH WAS BOOKED ON 29 DEC'10 VIDE BOOKING NO. 8296. I HAVE TO WALK 2 - 3 KM UP AND DOWN EVERYDAY JUST TO FIND OUT WHEN THE CYLINDER WILL BE DELIVERED. WHILE DOING SO THE STAFF OF THE AGENCY MISBEHAVE AND ALSO EVERYDAY ASSURE ME THAT IT WILL BE DELIVERED WITHIN 2 TO 3 DAYS. BUT I AM ASHMED TO SAY THAT THIS IS THE SERVICE OF THE AGENCY OF INDANE GAS SERVICE. I AND MY WIFE AGE 74 HAVING HEART AND NERVE PROBLEM IS BEING HARRESD BY THE STAFF AND SERVICES PROVIDED BY THE AGENCY TO SENIOR CITIZEN. WE ARE COOKING IN OUR KEROSEN STOVE FOR EVERYTHING LIKE WARM WATER ALSO, WHICH IS BECOMING A PAINFUL VENTRUE FOR US. WHAT AND WHERE SHOULD WE CAN GO FOR HELP. SHOULD I KNOW WHEN I WILL BE DELIVERED MY DUE GAS CYLINDER

hi,

I am Arun Garg from Janak Puri, I was not satisfied with ur service that one of ur agency whose name is Prabhat Gas Service doing illegal activities & not to listen my complaint & one of his delivery boy whose name is Vishu behave very rude with me & not to give accurate amount of gas. So, I fed up with ur service & i also complaint in police.
So, I requested to read or take some strict action against my complaint.

Thanks

Arun Garg
Janak Puri
New DElhi-58

Sir,
Today I am absulutely ashamed to be an Indian, to see such irresponsible people who run the system as per they convenience. I have been trying to book the gas since three days at Dwarka Indane Service, and I always get a busy line, and by chance I get connected the lady picks up and simply places the receiver down with out reaponding and then hangs up. People are playing with us helpless people who sit all day to just get conncetd to speak to these agents who are so irresponsible. It is absolutly annoying. Every time it is the same story, and they send us half filled cylinders and sometime cylinders that leak playing with our lives. Is there no body to check all this, are people so mad of money that they forget ethecis and honesty, shameful to our nation. I request somebdoy to check this as it is an esential service and we need desperate help.

thankyou

Dear Officer,

Myself Mr. Bishwin Shah residing at Mansa. In our town, I am the customer of Parth Gas Agency for LPG Cylinder.
My Customer No is DG15602. My complain for Parth Gas Agency is I could not get LPG Cylinder on time.
As i had received last cylinder on 18/01/2011 & New request given on 28/02/2011.
Till date I have not received cylinder.

From last three times i have to take leave form my company and to go for taking the cylinder delivery at parth gas agency.

Please do the needfull

thanks & regards,

BISHWIN SHAH
bishwin@kalpatarupower.com
mobile-[protected]

I am the consumer of indane gas bearing customer no.:13956 with RENU ENTERPRISSESS, Tonk Road, Sawai Madhopur(Rajasthan.). I want to complaint regarding lazy or rude behaviour of gas agency staff. whenever i called the agency to book my cylinder, they said that i can book the cylinder after 21 days.I booked gas on dt.19/03/2011 but not delivered me till date. I have only one cylender.
so its a humble request to u to take this matter seriously & take some action as soon as possible.

Rama kant Garg

Sir
My consumer no. is 13663
I have given booking request to Lord balaji gas agency on 23.3.2011. The booking No . is 5584. I have not got the LPG Cylinder yet. On enquiring they told that they have shifted godown and office. The Other Gas cylinder at my place is empty now. Please help me with immeidate supply as i am facing serious problem. If you cannot do immediate supply please ask other distributor to supply Gas else i will have to take strict action against the company.

i m facing a problem from my gas connection dealer in ghaziabad of the name of GHAZIABAD GAS AGENCIES, KAVI NAGAR INDUSTRIAL AREA, GHAZIABAD, PH.NO.[protected], [protected] These nos are very rarely picked by them, there was a very duffer saff and his service is very bad and treated a customer not in gud way.

Dear Sir/Mam
I went to a gas agency (Trimurti gas agency Vikaspuri ) situated nearby to my residence and asked for a gas connection. He told that he will be giving the new connection only when i will purchase a gas stove from the agency. I may please be intimated whether it is mandatory to purchase a gas stove from the agency itself. I am living in Delhi - Mohan Garden Uttam Nagar .

With regard to the Indane Gas Connection public are not aware of the documents and the policies and procedures. The agents are forcing the public to buy the Gas Stove even though they posses a Good Gas Stove. Trimurti Gas Agency Vikas Puri New Delhi were forcing its consumers to buy the Gas Stove which costs around Rs. 3500/- while getting a new gas connection.

My suggestion in order to control the agencies a flying squad has to be appointed by the Indane and their number should be compulsorily displayed in the front office of the gas agencies. Each and every customer should be respected properly.

When I tried to get a new Gas connection they asked me in total of Rs.5000/- ( including their commission). Since I am not aware of about the compliance team I writing here for a good solution not only for me but also for my people.

I am a customer of Indane with customer No 19572 and have been registered with gas agency D.S Gas Agency at Shop no 2 Pooth kalan New Delhi 16.04.2011. I have booked refill online, confirmation of booking received through SMS at my phone booking no 6149 & cash memo no 6174 & received SMS on 22.04.2011 Your cylinder has been delivered today, but till date(26.04.2011) they have not delivered the refiil at my home but delivery show on website on 22.04.2011. They say the refiil will be delivered within 15 days of booking & they want difine calculatation of LPG use per day i want to complaint regarding lazy or rude behaviour of gas agency staff. i am in very much trouble. tell me is this type of attitude is appropriate with the customer. pls. take the matter seriously and kindly solve my problem.
See in Attechment

Sir/ Madam
I have a gas connection with Indian Gas. My Consumer No.is 4909.
I booked for the Gas Cylinder on 26th May 2011 but till today on 18th June 2011 not deliver. My Booking No.5972.
I trying by phone, is always busy, if by luck I get line their representative, he says we have not any cylinder,
tomorrow must be delivered, therefore come after two days.They give delivery to who give black.
I am very sorry to say I am facing such type problems always from Ladnun Gas Service.
So, Please improve customer service and arrange to deliver gas cylinder as early as possible.
Thank You.

Hi All, there is no point in discussing or complaining online or through on call. We need to find out some other way to solve this issue. Almost all of us are facing the same problem but it is of no use, we need to go for consumer court to solve this officially otherwise either these gas agencies will not respond or the respective regional manager or who ever is responsible for this will not lift their phone (both personal as well the official land line numbers). We all unit can solve all these problems. Please respond to this WE WILL MAKE THE CHANGE.

Thanks and Regards,
A True Indian

On 22 June 2011, 3.10 pm, I got an SMS on my mobile stating that my gas cylinder refill had been booked under booking no. [protected]. Today, 27 June 2011, 12.30 pm I get an SMS confirming delivery against the said booking no. 10169, paid for vide cash memo no.10166.
Shockingly I have neither asked for a refill on the given date 22 June 2011 and nor have I received any refill today, 27 June 2011. Someone is fraudulently using my customer ID No. M-39711 at Mohanil Gas Service situated next to Essex Farms, Hauz Khas which please investigate under intimation to me.
Thanks,
Vinay Jain

I am a serving Army officer and Indane user for the last 14 years. I am holding a gas connection with Sridhar Gas Service, No 11/4, Morrison 1 Street, Alandur, Chennai-600016 under consumer No 74098. The cylinder is never delivered home against home delivery bookings.Recently i booked a Cy for home delivery and i gets a SMS massage on 24 Jun 11 Cash memo No 8478 has been generated against my booking No 213747. Till date i have not got the delivery. This is a regular affair.

respected sir,
i am a customer of chandra gas agency of indane gas supplier. there is no proper supply of gas cylinder and now there is a unnecessary gas checking charge of Rs 70.00 without any information. but before there is no check up and now why we should give Rs.70.00 and what is the purpose of collecting this checking charge. whether if any needable reason for this collection.my mobile-7200087319and my mail id saravanan_ssservice@yahoo.com. reply must.

Respected Sir/Madam,

I am an Indane LPG consumer from Anand gas agency Palarivattom Janatha, Kochi, Kerala.I had booked a cylinder on June 1, 2011.Till this date (july 11, 2011) the product is not delivered.On enquiry, they will say next week..So many weeks passed by..They are not giving genuine reason.Hope some black business is taking place.

So I humbly request to take appropriate action.In cities no other way than using LPG..

Thanks