Indane / Indian Oil Corporation review: gas agency problems! 214

meri complaint gas agency se nahi balki indian oil head office mai bethe officers se hai woh sab kuch jante hai aur woh sas currept rishwatkhor hai

RESPECTED SIR/MADAM
I AM THE CONSUMER OF INDANE GAS( SUKHDEV VIHAR) SINCE 1992. MY CONSUMER NO.IS 1256 NAMED R.D.GUPTA.
I WAS BOOKED CYLINDER DATED 6TH JULY WITH BOOKING NO 3285, WHICH I WAS NOT RECEIVED TILL TODAY 04.08.11.I AGAIN TRYING TODAY FOR BOOKING ON COMPUTRISE NO [protected], THEY SAID TO ME THAT MY BOOKING WAS ALREDY BOOKED FROM 6 JULY CONSUMER NO 3285.
SO I AM REQUESTED TO YOU THAT PLEASE TAKE ACTION AGAINST MY COMPLAINT.

Sub: usage of gas cylender-reg
it learnt that indane gas ltd has informed forced to use the filled cylender within three months to avoid blocking of consumer number. This rule is encouraging the customer misuse of gas cylenders by selling it to other commercial customers by hotels etc to avoid the blocking of consumer number, if the consumer do not use the cylinder within three months.
Please change the existing rule as per your slogan and advertisement " save energy, save gas, save power etc

i was booked my gass on date 20/08/2011 my booking no [protected] till date our gas cylinder not delivered
our address wz48 A, pls arrange the delivery immediately

Anusha distributor is known for bad delivery practices. The agency sells the cylinder's in black market and cancels the booking done by IVR system. shame on anusha, shame on indane

sir ia am from k.k.nagar my gas agency is saichitra whichis located in mgr nagar chennai.i am booking refill thro ivrs.i got a message from that (after my refill bokking )on 03/09 that is cylinder shall be delivered shortly.today 7th sep still i didnt get.several time i have faced this same problem.then very worst service of saichitra.

i am from k.k.nagar chennai.my gas agency is saichitra which is located in mgr nagr chennai.they are not delivering properly.because i am refill booking thro ivrs.3rd of sep i got a message from that cylinder shall be delivered shortly.today 7th of sep still i didnt get.if i call to my agency no response from that side.very very worst service

Dear Sir/Madam
We are facing big problem by your LPG Gas Dealer of Vandna Gas Agency-Bhilai they is no response & very poor service, I have already booked cilynder on dated- 18/08/2011 but today on dated-14/09/2011 any cilynde not received.
So please register our complain & take a necessary action.
Regards,
Shailesh
Mo. - [protected]

Dear Sir/Mam,
I have booked my gas on 12/08/2011 but till 14/09/2011, I have not received the refilled cylinder.Details are as follows-
Name of Agency-
RADHAKRISHNA INDANE GAS AGENCY
No. 91, Poonamallee High Road
Aadhiparasakthi Nagar. ( Near J.B. Estate Bus Stop)
Avadi, Chennai -600054

Customer no- 1901
Date of Booking- 12/08/2011

My address- Jose john, house no. 6, Rajajistreet (east)
Kamarajnagar, Avadi, Chennai - 72
Contact number- [protected]

I went to indane gas agency situated nearby to my residence and asked for a gas connection. He told that he will be giving the new connection only when i will purchase a gas stove from the agency. I may please be intimated whether it is mandatory to purchase a gas stove from the agency itself. I am living in Rajgangpur, dist- Sundergarh, (ORISSA). agency name- Rajgangpur gas service.

I HAVE BOOKED A GAS CYLINDER ON DATED 19.09.2011 & THE ACCEPTED MY BOOKING UNDER REGN.NO.3689156
BUT NEXT DAY ON 20.09.2011 I RECEIVED A SMS "YOUR
BOOKING REJECTED FOR REFERENCE NO.3689156" WITHOUT GIVING ANY RESION

I HAVE BOOKED GAS ON 6 SEPT 11WITH HAPPY HOME VIZAG [protected])WITH BOOKING REFERENCE 231315
AND CONSUMER NO 25953
AS PER MESSAGE RECEIVED THE GAS IS CLEARED ON 4TH SEPT. I DIDNOT RECEIVE THE SAME TILL DATE, ON ENQUIRY, THEY INFORMED ME IT WILL TAKE A WEEK.KINDLY INVESTIGATE WHAT IS HAPPENING.THIS IS NOT THE FORST TIME, EARLIER ALSO SIMILIAR DELAY INSPITE OF BOOKING CLEARED.THANKS.KINDLY GIVE FEEDBACK.

This is Mohit Thomas R/o A-4, Indraprasth Apartment, Sant nagar, burari, Delhi- 84, I booked new connection with PARUL GAS SERVICE, Hardev Nagar, Jharoda, Burari on 14th June 2011 and against my booking, I received a registered letter from same gas agency on 9th September, stated that my waiting list number [protected] has matured on 14th July and I can avail my gas connection, after that I completed all the required documents and reached that Parul Gas Agency to get my connection on 15th September 2011, but the very rude agency staff refuse to give and said that they do not have gas regulators and I will have to come after 15days, I went again and they said same excuse and asked me to come next month, now on 02 November 2011, when I went there one more time they are still running out of gas regulators and refuse me to give connection again, and because they never pick-up the phone so every time I have to go to them personally leaving behind all my work, Is it not a harassment? Because we are in need so they can easily manipulate us. please do some thing. my cell no is [protected]. thanks

i m very suffered by shree ganesh gas agency, i m regular customer of this gency always black by godaawn never gives me by booking. Agency owner Rati bhan and his son shakti is not good person...

I Mulayam Singh Yadav vide customer no 17487, I have booked lpg cylinder as on dated [protected] but till today dt 29/1/2012 not received the refill cylinder from our agency. its happen every time& face so many problem if I complaint to the agency manager, he always ask me, cylinder will be dilivered within one or twodays .
In this regards I request your good selves kindly take action against the agency.
With Regards
Mulayam Singh Yadav ( m. no [protected])
Customer no 17487
Agency Name Chandkala Indane
Dilshad Colony, Shahdara Delhi.110095

I booked my cylinder through online on dated 8/02/2012 but till today i have not received the refill cylinder & I contract to so many time to gas agency they always told that cylinder will be delivered within two days . Sir, in this regards i request your good selves kindly consider my request & take appropriate action against gas agency . Sir I face this every month .
thanking you.
Mulayam Singh Yadav
customer Id 17487
Gas Agency- Chandrakala Indane, Dilshad Colony. Delhi.

with great regret, this has to inform you that myself Amit Kumar Sharma is a consumer of Indane Gas(Nirmal Gas Agency, Amritsar). I am an employee of Customs and Central Excise, Amritsar. My Con. No, is 9734( Amit Kumar Sharma). Kindly pay attention on the following points:

1. Booking is done after 21 days of the previous delivery of the cylinder. Cylinder is delivered after 15 days of the booking. Overall, 21+15=36 days are required to get a cylinder. My gas cylinder lasts for 30 days(approx). What should I do for last 6 or 7 days? Should I go to any Langer or Temple ? please explain……
When I was in Delhi, gas was booked after every 21 days and same was in Ludhiana. Why the rules are different in Amritsar.
2. Gas Agency Staff never pick up the phones. you always visit to them for booking.
3. Gas Agency Staff always insulted the consumers, talk in irritating way and even more..
4. Whenever their vendor comes to deliver the cylinder, he charges Rs.10/- extra to carry the cylinder to my doorstep as I live on IInd Floor.
5. The owner, Mr Harpreet Singh, knows everything but always favours his staff.

It seems you have given licensed in wrong hands to torture the public.
Kindly take a serious look into the matter before I and layman lose faith in Indane Gas Authorities.

Not pick up phone.
Late supply of gas more than 10days after office booking.

I have an indane gas connection and after marriage my name is now in my husband's ration card.The gas agency demands to surrender the two cylinders and apply for another connection either in my mothers or fathers name and they will now issue only one cylinder and only after three months we can apply for the second one.As my connection already have 2 cylinders why they could allot 2? Oherwise is there any chance to transfer my connection to my mothers name?Please let me know the rules and conditions regarding the above matter.

not returning defective gas cylinder

My consumer no-42954 gas agency name kfcs hebbal facing a problem since 5 months v r not receiving cylinder on time receiving a message delivered but vr receiving cylinder after 10 days.pls take action immediately

Dear sir
This is regarding a distributor in Tirupathi named srinivasa gas agencies at tirupathi. He has wrongly entered my Adhaar no, BUt when complained about 3 months, still no action. Pls help us in rectifying the correct aadhaar no.[protected].

Dear Sir, This is Md.hussain. I am living in Alstom Colony Shahabad.I am connected with LPG gas since from 28/02/1999( Nearly about 15 years).Earlier LPG gas was supplied by Cookwell gas agencies after some years M/s Guru gas agencies are taken.When they are started to issuing system by supplied the white paper stamped on agency seal, That has to be considered has a pass book. Now they are introduced pass book.. So many persons are not taken takenpass book.I am one of them.Recently they are supplied the cylinders in our colony.he has given the cylinders to our neighbors without pass book but the agency person refused give the cylinder only for me. He has asked extra amount (Rs.1200). I had refused and said that, I will give the Cylinder after taken the pass book, before stopping he has not given any notice.notice. OK, any way i had gone to their office for taking the book.They told that they are not having pass book. after 2 days again gas cylinders are coming in our colony.Please can you guide me how to take cylinders without giving corruption.

Regards
MD.Hussain
[protected]

Dear Sir / Madam,
I booked my gas cylinder on 1 march 2015, and after about 18 days it got cancelled.
I booked it again on 18 march 2015, but I did not receive my delivery till date.
Today is 24 march 2015, and my gas cylinder got empty.
There is a great chios in my house right now, and all the members are suffering.
I tried to call the gas agency but no one seems to pick the phone up. I do not know what to do in this situation.
My customer number is SIP024363 and ref booking number is 639203, and my gas agency name is sainy gas agency, ayodhya nagar, bhopal, MP.

LPG Id [protected], consumer number 8465, Amal Kumar Das (ex-serviceman) is facing difficulty in gas booking.

I am consumer of Idane Gas and I had booked gas on 22-04-2008 with Sahaj Enterrises, Govindpuri, Kalkaji, New Delhi (Gas Agnecy). Till date the refiled gas cylinder not delivered. Despite several telephone calls and various visits to their office, they have not supplied the cylinder as yet.

Each and every time when I visit or call to them, they told that cylinder will be deleivered day-after-tomorrow.

I request you to please do the necessary action against the Agency to stop the inconvenience to consumers.

Thank you,

Sincerely yours,

Navin Arya

I am a consumer ( C. No. 15028) of Indane Gas Service with his delear M/S Vaisnavi Indane Service, Dhurwa, Ranchi-834004, (Jharkhand) Phone- [protected]. The service which is being provided by the delear is very worst. They never give the delivery in time without giving complaint to Area Manager (Tele. - [protected]). They also never give the Bill with delivery of LPG, he is charging the money Rs. 310/= per refill. The delear is such a daring that he ignore the instruction of Area Manager generally.
In This way we are facing lots of problem with the delear.

I have transferred my Gas account from Bihar to Bangalore. I was promised by the gas dealer that I would receive cylinders within 3 working days. But I have not received it after 1 week yet. My gas distributor's name is Shri Guru Krupa Indane distributors, 15th Cross, JP Nagar, 6th phase, Bangalore-78. The contact number is 080-[protected], [protected], [protected]. Please address the issue ASAP. Thanks

I am I.Seetha with Consumer No.35300 registered with Maruthi Indane Gas Distirbutors, Chennai. I have booked for Gas supply on 11.09.2013 on line. The Gas agency has not supplied Gas till 4.50 P.M. today. I have made nearly 30 Phone Calls and made one personal visit on 1st October. Every time they say that my booking was cancelled, door locked, address not known and similar excuses. Please help me to get early suppoply of gas.
I.Seetha

I resident of raja grden new delhi want a indane gas connection, i went to nicolion indane gas agency situated in ramesh nagar new Delhi and was given a reply connection not available please help me as indane a month ago declared there is no shortage of gas and i was surprised to get the answer, i am in very need, please the concerned authorities take sincere step to solve my problem at your earliest and oblige.

I am a consumer of Indane gas, Raj Flame Najafgarh Road(tele [protected],[protected]). My consumer number is RF 7414.

My complaints are :
1. the tele numbers given above are non functional/permanently engaged.
2. I had to go personally at gas agency to book my cylinder rafill on 23 aug 2007. Till date ie 05 Sep 2007 Gas refill cylinder has not been sent to my home.
Senior officials of Indane Gas at Delhi are requested to look into the matter please. This lapse/slackness happens frequently at this Gas agency.

I have gas connection from Indane card serial no 0006143, my distributor was United novelties
of Chandannagar[dist no [protected].
Suddenly they have closed their office and i do not know who will supply gas cylinders to me any longer as no information was given.
Who should i contact to confirm id of new dealer?

I have gas connection from Indane card serial no 0006143, my distributor was United novelties
of Chandannagar[dist no [protected].
Suddenly they have closed their office and i do not know who will supply gas cylinders to me any longer as no information was given.
Who should i contact to confirm id of new dealer?

Hi
My name is Madhav from Hyderabad, I have indane gas connection with consumer no:105836.
Normally one cylinder will come for 3 months for me, but this time it came to for 20 days.
I see water noise when I shake the empty cylinder.I suspect it was filled with water for some portion.
Kindly please do the need full.

This is happen when I took gas from Madhavi gas distributors.
Thanks in advance.

Thanks,
Madhav

I booked for cooking LPG on 17/6/2011 .My client no.is AB- 17909.Till now, after about 10ten days no trace of supply.Though it is seen ones getting the same in couple of days at most or other getting the gas on blacmarketing extra price of Rs.200/= or Rs.250/= anywhere.Gas Agencies earn by blackmailing a lot keeping genune consumers in distress.
I request Indian Oil Corporation to make urgent investigation in this matter and redress the woes of their genuine consumers.

Sakal Deo Sinha FE-9 Shivajee Enclave New Delhi-110027
Ph.[protected]/Mob [protected]

I have a problem with sridhar gas service/indane distributor whenever i try to book or check the delivary status.

The phone numbers BSNL Number 044-[protected] and 044-[protected] are always engaged or not in use or no response(the numbe is printed in the sridar gas agency bill for booking)

I have been facing the same problem every time, There is NO customer satisification in this sridhar gas service/indane distributor

I request Indane to have a look and help your customers to get a good service without fail & ungency basis...

Hi,

Subject- Mis behaiour of delivery boy.

Respected Sir / Madam,
Sorry to say that we are very unhappy with delivery boy. We are so old customer getting very rude behavioral from a delivery boy. He does not have manner to speak with ladies. Neither he is doing his work sincerely. My mom told him to bring cylinder at 1st floor. Because we are ladies and cannot able to pull heavy gas cylinder till 1st floor. He totally say "No" for bring gas cylinder at 1st floor.

Description of boy :-
Gujar caste, fair complexion, Average height
Name - Suraj (may be incorrect)
Vechile no. - UP -16T, 3878.
Delivery date - 29th June, 11
Time - 3:30 m to 4pm (b/w)

Company address:-
Kasna Indane Gas - in Alpha - 2, market, Greater Noida.

Waiting for strict action against that delivery boy. We need your cooperation in this matter. waiting for your response.

Retaining Customer
Sudipta Dasgupta

Dear sir,
Alpha indian is my gas agency, but he not supply me gas in my home, i have no time to go and take gas from his shop, so Plz help me and give order to supply me gas in my home
With regard, ashok

HAPPY LIFE DEVELOPMENT
AND
WELFARE SOCIETY CHANDIGARH
Office: E-10 Sector 30-B Chandigarh-160030
(Registration No. 3995 of 2008)
Our Mission is to aware the public of their rights and get them justice from the administration so that they can live a happy life

E-mail hldchd@yahoo.com
Phone [protected]
Mobile [protected]

L.K.KHURANA VINOD KUMAR NIDHAN SINGH
CHAIRMAN GENERAL SECRETARY SECRETARY
PHONE [protected] PHONE [protected] PHONE [protected]

PRESS RELEASE

LPG consumers are being cheated by the dealers and distributors. They are being charged for the full quantity of LPG where as Gas delivered is much less.

In this regards Shri L.K. Khurana Chairman, Vinod Kumar General Secretary and Shri Nidhan Singh Secretary of Happy Life Development and Welfare Society Chandigarh met Sh. Mahavir Kaushik, HCS Secretary, State Transport Authority and Controller of Legal Metrology (Weight & Measure) Chandigarh.

Vinod Kumar General Secretary of the society point out that the society is getting number of complaints from the residents of Chandigarh for underweight supply of Domestic Gas and society has taken the serous view of this and wished to start a joint drive with Weights & Measures department for checking the underweight LPG supply.

Sh. Mahavir Kaushik, HCS assured that their department is with them for this social cause and further added that he himself or the concerned inspector will be present at the spot when called, and take necessary legal action.

Society has also have purchased an electronic weighing machine (scale) duly verified by Legal Metrology (Weight & Measure) Chandigarh.

Today we started at about 11.00 AM from sector 47 and continued checking various sector of union territory. Sh. Mahavir Kaushik, HCS and the Inspector Sh Kamal Sareen were also with us.

The detail report of seizure of cylinders is as under:

S.No. Firm Name Shortage
1. Sabarwal Gas Agency HP dealer 550 grams
2. Sabarwal Gas Agency HP dealer 570 grams
3. Punia Gas Service IOC dealer 260 grams
4. Premier Gas Agencies HP dealer 550 grams
5. Premier Gas Agencies HP dealer 500 grams
6. Premier Gas Agencies HP dealer 400 grams
7. Premier Gas Agencies HP dealer 700 grams
8. Premier Gas Agencies HP dealer 700 grams
9. Premier Gas Agencies HP dealer 650 grams

Sh. Mahavir Kaushik, HCS stated that this drive will remain continue.

We here by request all the residents of try city to phone us at PHONE [protected], [protected], in case of short / underweight supply so that the concerned dealer can be booked.

07-12-2010
(Vinod Kumar)
PTES-I (RETIRED)
GENERAL SECRETARY

irregular supply of refill gas cylinder
Respected sir

I, Indra Shrivastava from Shivaji Nagar Ward, Sagar(M.P.) have indane gas consumer number:12482 at Sagar Gas Agency, shop no11812, Tilli Road Sagar, Ph.[protected].I have booked my gas cylinder on 1/11/2009 and I made complaint many times but still it have not been supplied till today. This is a very common problem with this supplier because perhaps it sales refilled cylinders in Black for business or other purposes. Kindly take appropriate action. Thanks