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So about 28/10/22 bought annual WordPress Hosting from 1AND1 INC.
The Contract was paid on 1/11/22 from the Payment method on file (PayPal.com) in which my CC was charged.
Both were captured in separate invoices which were sent to me.
I petitioned PayPal.com that I wanted a refund of $29 because my hosting was $70 against the $99 that was charged to my CC.
About a week later, 1AND1 INC sent a reminder that there was a dispute in collecting payments from my bank and that I needed to clear an outstanding balance of $99 without which their service would be suspended.
I didn't understand why 1AND1 INC was referring to when they mentioned a dispute in collecting the balances when all the amount indicated on the invoice was charged and I didn't file any petition with my bank for a refund, apart from the $29 refund through PayPal.
To date, there is no reversal from 1AND1 INC on my CC statement.
I think there was a problem in communication between PayPal and 1AND1 INC, as such I got my contract canceled because I didn't top up the $70 payment demanded by 1AND1 INC which for me was an error.
My invoice was $101 when I added an Additional Virus Scanner (Monthly @$2)
I only needed to top up $31 because 1AND1 INC still had $70 in their credits.
I lost my domain back to the registrar and my resources were deleted.
Desired outcome: Refund or top up
