Just Fitness 4 U
Reviews and Complaints

I just checked the schedule and noticed the Just Dance Class on Saturday has been taken away. Danielle Reyes is an amazing instructor who has brought in so many people, Tonight's class alone was 40 people! We had so much fun and the hour goes by so quickly. Another Zumba class has replaced Just Dance. I do not understand why this class could not be added at 11:30 on Saturday. Or why it doesn't replace Body Pump at 9:30. There are less than 20 people in that class every Saturday. Another suggestion is to replace one of the Zumba classes on Tuesday or Thursday. I would like to know what thoughts come to mind when dropping such a great class and how it can even be possible when the last few weeks, every one of Danielle's classes has had at least 30 participants.

We pay for this membership. Shouldn't it matter what we prefer?

I joined Just fitness 4U a few years ago with my husband and was at the other Lawrenceville Location and one day went there to find the locks on the door and the owner and his son sitting outside and said the owner of the building did this and they would let us know further.They opened this location in Lawrenceville 3130 Sugarloaf Pkway stating that they opened it 24 hrs to cover people in the area that was going to the other Location that closed down in Lawrenceville.In 10 months now the place is closing and another place is opening up in Libriun Ga, which is farther away and I never received any notification but hear it from another member as the letters went out to people who were paying 10 or 15 dollars a month to let them know it was increasing to 19.95 a mo. This is noy Professional and they are not letting members out of there contracts.Please advise what we can do.No one is giving us any info . Each person gives you a different answer. The other location they are opening is not even ready.

I have been a member at this gym for sometime. What I have notice that a change in staff often, filthy machines and a dry sauna that is out of order constantly. The manager is very rude and arrogant and is very unapproachable! Personal trainers, receptionist and instructors are terminated by e-mail! How can anyone build a relationship with a gym employee, or trainer if you are introduce to someone else every two months or every 1-2 years. Mrs. Colleen Shipp Griffin was a excellent Zumba and Weight trainer for this company when she was wrongfully terminated by corporate by E-mail. So what does this say about the company or corporate? That in spite of the numerous complains. this rude and arrogant manager is still employed with just fitness 4u mesquite, TX. This company is not fit to do business with. Take my advice and RUN as fast as you can out the front door! Oh, by the way good luck trying to get out of contract!33687

Beware of the deceptive business practices with this gym. You may think you are getting a great deal with their $8-$10 monthly membership claim but I found out the hard way if it sounds too good to be true it is! I joined the Parker Rd location b/c of it's close proximity to my house, plus it was a new gym with a cardio cinema and rackball courts. Within months of joining, I showed up one day and it was closed. A sign on the door said memberships would be honored at the Coit Rd location across town. No notification or email...just closed. The $8 deal was really 24 months paid in advance and the club I joined closed w/in 3 months. Now I can't cancel since until the my membership is near expiration and then there is a $75 fee to cancel and if I don't cancel within 30 days of the expiration (which isn't until 2015) the membership auto renews. The people at the gym will not help, they just refer you to their "billing company" ABC Financial. I have never been able to talk to a real person, just get a voice mail. You can email and they will respond with a generic response. There are too many other reputable and professional alternatives in Plano. Try 24 Hour Fitness, LA Fitness, Golds Gym or Lifetime Fitness. These may be a little more a month but you get what you pay for and most of them are month to month with no contracts.

Signed 2 year agreement contract in Feb 2011. Contract Terms: Pay 2 Years month to month, after 2 years membership free. Annual Maintenance Fee of $49 per year that will be extracted on an annual basis in July.

Noticed on online banking ABC Financial (Financial Svc for Just Fitness 4 U) Extracted $53.04. Called Customer Svc and representative advised this was an auto renew fee. I advised that I did not have such a contract. I went online and on status shows NO AUTO RENEW. Also, you can no longer pull your service agreement up online. I still have the hard copy.

Called the Gym, manager stated that they are under new ownership. New owners charging $54 Annual Fees and will no longer charge $50 Maint Fee (in signed contract).
I advised NO NOTICFICATION RECIEVED. BREECH OF CONTRACT BY JUST FITNESS 4U

I had a membership for me and one for my husband. I always paid faithfully each month. Out of the blue I got a collection call saying I was behind on payments. I went to the gym and the manager, Dan Reynolds, told me that my payments were going to someone else. He told me he would talk to ABCFinancial, who handles their billing, and straighten it out. Long story short, the account is still a mess, my credit is screwed, and I can't get anyone to listen to me. I'm going to save my money ( and my credit rating) and buy a treadmill and weights. So done with being ripped off.

My husband signed up for the gym National Fitness last year, because we had received a free month coupon in the mail. The coupon ended up being BUY one month get one free, which wasn't a huge deal, but just the first deception by this company.
Dan (my husband) went to Just Fitness to sign up. He paid cash, to their dismay, $24. Of course they wanted to get a credit card to try to charge it monthly. Luckily we saw that coming and paid cash. The he was told he would get a free session with a personal trainer. The appointment was scheduled for the following day. It was supposed to be an hour session.
When he got to the session, the trainer was late. He spent the first part of the session asking questions regarding his goals, fitness, etc, then Dan worked out for about 20 minutes, and the rest of the session was one giant sales pitch. The cheapest package for a trainer was about $60 a month, which I'm assuming is their bread and butter. He pushed. And pushed. And even said, "Isn't your health worth the money?", to which my husband replied, "Well, if I pay you $60 a month I can't eat. So yeah, my health is worth that much!" It was unbelievable. Now, after my husband left, NOT buying any more sessions, this man called us LITERALLY EVERY DAY FOR A WEEK. After that long I finally told him to stop calling, but he kept calling even after that! I ended up having to block this man's number. It was absolutely insane. Some days he even called more than once. He was trying to pressure Dan to buy more sessions. I don't know if they contract out their trainers or if they work directly for Just Fitness, but either way it was deplorable service. High pressure, high stress sales pitches that a weaker person would have easily gotten talked in to.
Now after all this hooplah, needless to say, my husband did not want to go any further than the two months he had already paid for. He went on and off during that time, and when it was over it was over and he did not go back. We ended up moving to a condo that had a gym in it anyway, so a gym wasn't necessary anymore. This is when the trouble really started. Letter after forwarded letter started appearing from "Just Fitness 4 U". At first I threw them out. When the kept coming a few months later, I finally opened one up. And was SHOCKED! This lovely company said my husband and I owed them $709.58. SEVEN HUNDRED DOLLARS! At the current monthly rate for a membership, that would be over two years long! I do not know WHERE this number came from, much less WHY they think we owe it when NOTHING WAS SIGNED, and it was a MONTH TO MONTH membership. He was never presented a contract to sign. It was a PRE-PAID MONTHLY GYM MEMBERSHIP. Simple as that.
So now here we are, and I have finally demanded that he call and deal with this. He has said that many, many people here in FL have told him that Just Fitness does this to everyone. The letter threatens to report the debt to the credit bureau as well. A $700 charge on anyone's credit report would be damaging. I'm sure calling them will do a whole lot of NOTHING, but I will update. We'll be awaiting their apology...

I was NOT told about an anuual "maintenance fee" when I joined. Of course it was in the fine print, but it is up to the "rep" to point out any additianal fees, especially if I am giving you my debit card number. So, one day I happen to look at my bank account and saw this withdrawal for over $50. I protested to my bank. If you are going to take money, you better send me a notice first. I do not like having fees randomly taken out without my knowledge of WHEN it is being taken. My advice, add it into the monthy fee. At least we will know exactly how much, on what date it is being taken.

This gym sucks... When I signed up they told me it was a month to month n they lied they say I signed up for a "2 yr contract" they contract looked tampered with they are charging me 300 or it will go on my credit they are just trying to screw people over... I defentetly do not recommend this gym... Trust mr u will regret it

I signed a contract in April with Fitness 4U. When signing the contract I was told verbally that the contract was for only a year and that if I moved and there wasn’t a gym in that location then I could cancel the contract. I also started a training contract with the gym that was only for a year under the same circumstances. My training contract ended in April 2012 so I was under the impression that my gym contract was going to end also. Within that time I moved out of the Lawrenceville area. Months had past, before I notice that National Fitness which is the billing company for Fitness 4U was billing my credit card for membership and maintenance fees. I contacted the company and they told me that I was still in a contract because I had sign a contract for 2years. I told the representative that it was supposed to only be for a year. I also informed the representative that I didn’t live in the area anymore. She did some research and she found out the there wasn’t a gym in the area so she told me that she would cancel the contract. The next month I checked my credit card bill and they were still billing me for the membership. I then contacted National Fitness again to ask why I was being charged when my membership should have been cancelled. The representative told me that they didn’t cancel memberships that I would have to contact the gym. I told her that the representative that I had spoken to previously told me that it would be cancelled. She told me there was nothing she could do and to contact the gym. I contacted them to ask about cancelling the account and the account manager told me that I had to bring in two bills then it would be cancelled so I did as he said I took two bills up to the gym and the lady at the front made copies and then she gave me a paper stating it was cancelled. On 9/22 I got a phone call from National Fitness stating that I owe them for the gym membership because it was not cancelled. I explained to the representative all that happened and she told me to keep contacting them until they cancel it. I called Fitness 4U back and I spoke to the account manager again and he told me it wasn’t cancelled because they didn’t get a copy of my ID. I explained to him that the lady just asked for the two bills and not my ID. He goes on to say how she was new and how she didn’t know she had to get a copy and how he informed me that they had to have a copy. I told him that as an employee she should have known to take a copy of my ID. He told me that it would not be cancelled until I bring them a copy of my ID. JUST FITNESS 4U is a SCAM and so is NATIONAL FITNESS. I have to pay for their employee mistakes.

Ok, so, i have to cancel my gym membership with them. B/c my daughter is starting school. A private school, which is expensive. Yes.
I signed up at just fitness 4 u in early july 2012. I signed up for the 30/mthly one. They told me no contract. Little did i know, lies lies lies. like i said, i called just fitness to cancel my membership. I ended up having to call ABC FINANCIAL. And in order for me to cancel i have to pay around 215 to CANCEL! And apparently i signed up for a 2yr agreement. Something i didnt ###ing know about! The least they coulda done was giveme a heads up that it was a 2 yr agreement. I thought it was a month to month payment!
So thanks just fitness. Talk about screwing people over! I am not paying that. AND i only used the gym for 1 mth!

I have worked for many gyms in the past, Golds Gyms, 24 hour fitness, and LA Fitness, if there is one regret I have it is that I never worked at a Just Fitness. The prices are so much more affordable than the big names like Golds and 24..I was surprised to read all the complaints posted here. As I said I've worked in the gyms as a sales consultant and I'm used to seeing members complain about contracts and not being informed of certain things. Most employees should inform you of everything that you'll be charged for during your membership term, but you should always..always look over your agreement before or as soon as you leave the club. Most membership agreements will have a notice in big letters that says 'Do not sign until you have read or understand the entire agreement'. You NEED to be responsible about anything that you provide your Bank information to...always check for late fees and when they'll access your account..I wouldn't spend all day ready every last word on the agreement..who ever reads the 'agreements and terms' these days..? I wouldn't hesitate to sign up just to wait and read over everything...either way you should have the 3 day right of recission if you find that they have been dishonest about something. Anyways...I am happy with Just Fitness and their service. There are one or two machines that need to be tweaked but there are about 600 other machines to use. I'd rather spend my time on another machine than complaining.

I questioned the rep THREE times specifically asking if price was for ALL family members or just one. Was told it applied to all family members. Not true! The price quoted was PER family member. So instead of $22/month, I was billed $88/month. Called to cancel the three family members I thought were included and was told it would cost $75 a person to cancel! They would not waive the fee. Called their corporate office and explained it ws due to their miscommunication. They still wouldn't budge. Absolutely ridiculous! I guess not collecting that $225 would bankrupt the company? Poor way to do business. Beware!

Was lied to by just fitness saying they had working rowing machines. Picked it up and when I got home it was used, old, broken and believe this...rusty. The boxed was taped so much as if they were hiding it until I got home and refused to open the box to let me see while I was there. They knew what they had given me but once I had left they already had my money. The guys tried to help but obviously their boss has puppets who can't sneeze without the ok. The sales guys said the wife of the business owner would sack them and make their lives hell if they pursued a replacement or refund on my behalf. She aggressively insulted me and took great pleasure in the fact that possession was 9/tenths of the law and she had my money and I had the heap of junk rower. Over $1, 000 dollars down the drain. She is a witch! Never again from just fitness Australia. Never again will I buy a waterrower product. Wasted my time and money and got a whole lotta grief. Shame on you just fitness Australia ! Alan K D

I have had an awful experience here. Everyone is so nice (especially Logan) until they get your money. And there is totally fine print. It is definitely not $10 month-to-month, unless you include the start-up fee AND the $50-$100 (depending on the length of your contract) fee they charge two months in! They will also charge you for another month AFTER you have canceled your contract, in writing. Its not an apartment its a freaking GYM MEMBERSHIP! Besides that, its all just business and that is not the premise of their advertising. They don't care if you lose a pound. So disappointing.

I have been to a lot of gyms in this area, and I have to say that Just Fitness 4 U is the most amazing fitness facility I have ever had the pleasure of training in up to this point in my fitness career. I have been a fitness model for a few years now and am even posing for playboy magazine at the end of this month. The equipment at this gym has been able to help me fine-tune ever perfect curve in my body. However, it was not just the equipment that assisted me with meeting the perfection I have now attained with this spectacular body of mine, it was the personal training that I was priveledged to recieve. I am not going to mention any names, but the head of personal training and sales was able to take me through a regiment that put my body in the pace that it needed to be. At times it was extremely difficult, but he promised me that it would pay off in the end. He was able to train me for three months, and I truly believe that I am now going to be in Playboy magazine because of what he was able to do for me. Thank you! You're the best "T"!
Love, Brianna

Ps- There also has been a person at that gym that is telling people that it is beneficial to drink their own urine to meet their full fitness potential. I am thinking about trying it myself, but I am going to talk it over with my personal trainer first.