JustAnswer
Reviews and Complaints

Un authorized charge of $48.00 posted to my credit card account.

Regret that I forgot I did make a legitimate charge with JustAnswers.com in January 2009. Please disregard the previously posted complaint.--Chulmleigh Deacon. Have registered this correction with the complaints website in the meantime.

This service is a rip off and I am contacting the states attorneys office and the BBB to lodge formal complaintes about the scam. i have not used this serivce, and am being charged 48.00 permonth fr what? i have emailed and requested a refund and cancellation but have not recieved an answer or refund. I am tired f being taken advantage of, and will not rest until this is resolved.

I just discover that Just Answer Lawyers company tagged as (justanswer) had taken a sum of £42 from my bank account on the 29th of Feb.2912..
I need a refund ofthis £42 from to my account immediately because there is no reason for thjis illegal deduction.I expect this group of lawyers to behave professionaly and reimburse my account without any hesitation as the cannot justify their reason for the transaction.

Ezekiel Atewojaye
efjaylinks@aol.com

last year l had a question that l asked pertaining to naturalisation as a British citizen.For that help you charged me £22 and that was in september 2010 .since then l discovered that every month you have been taking that amount for whole year.This was not the agreement that we made, according to my understanding it is fraud.I HAVE MY BANK STATEMENTS WITH ME AS A PROOF.

Hope not to see another charge on our Visa acct... People have to stop being taken in by these companies. Not fair play to take money out of someone's acct wthout permission. Isn't that called stealing!

Did not know we had to pay every month for a service we do not use. Used it once did not quite answer my question do not need this service anymore. Wish to have deduction cancelled

just ask is nothing more than a fraud.The bozos on this complaint site are in it together.I am a legitimate victim and have had to cancel my credit card to stop them from taking money out of my account.I have also complaines to my credit card company.I am sure I am stuck paying this bill on my card before cancelling.So spare me this soap opera Vicki, Kevin and Adam because like the site you are frauds.Just a warning to anyone who falls into this trap.Cancel your credit card immedietly.

Hi, My name is Kevin and I've grown concerned over Just Answer Layers today. I came by the site beliving that it was a legitimite website promising to despinse information at a cost of 32 euros, in January 2011. I agreed to pay 32 euro for information that I wanted and yes I did get the information and was billed in February.

However, I noticed on my credit card on March 2011 that again I'm paying 32 euros to Just Answer Layers for no reason. This is a contradiction to a web site who promises is legal advice when they themselves comitt a crime of fraud.

In the interest of playing fair, I need this refunded. Contact me at kevpb@eircom.net

Hi my name is Vicky, i contacted Justanswer lawyers in January 2011 enquiring about a legal issue which I never received an answer/reply. I paid £22 using my credit card. In february, I realised that the company (justanswer) had taken a further £22 from my credit card, I do not remember having subscribed to a monthly payment system with the company. Why should a firm that claims to be reputable and professional act in such a fraudulent manner; not only did I not receive the information i requested for despite having paid but they continue charging me for delivering nothing.
I need a refund of £44 plus any charges I have incurred contacting my credit card issuer and the money they have expended in carrying out the investigation on my behalf.
Contact me on my email vixcod@yahoo.co.uk.

Hi my name is samira abdolkhaleghi .I contact you guys on october and asked a question and I also paid 34 dollars by my credit card same month . but I just notice that you guys are still charging me 34 doolars each month till now wich is febuary .
in total you charge me for 102 dollars .
you are lawyer and I trusted you, this not right taking advantage of peapole .please contact me on my email :
samira1354@hotmail.com or call me at [protected] and please return my money back as soon as possible .

I requested info on a 2004 sebring in june, 2011 regarding a problem where the engine would not turn over if i drove around town and evidently the engine compartment would heat up and shut down something. I had to wait an hour or so for the compartment to cool down before i could start the engine.

I got charged $30. 00 on my credit card but never received the information.

I used this service one time for some info and they keep billing my account

my previous email address was, Marg21latimer@live.co.uk, Iapplied last year with a question, which was never answered, and I see I wasn`t the only one with that complaint! My p.c. unfortunately caught a virus, and I lost all my passwords, although I had already had communication from you asking me if I wanted to carry on with my subscription, if I didn`t, not to reply and it would be cancelled! surprise surprise, you have carried on taking out the payments! I`m a pensioner, I can`t afford to fork out £11 a month, I would appreciate your cancelling the payments, and refunding the money you have taken this year. Should you carry on taking out the payments, my bank is going to intervene on my behalf, I have given them permission to do what is necessary, Yours M.T.Blackford

I got an answer for (1) question, now i am being charged a $ 54.00 monthly fee..having no luck getting refunded...do not open that site...its expensive.

I asked them for the color code on the stereo wires for my explorer never got a answer but got charged 37.00 then 3 days later 22.00 I only get 533.00 per month. this just killed me. I am going to try to have it stopped but is a prepaid card and It will stop my social sec for a month of getting direct dep. I am so angry anybody have any clue on how to deal with this. Ya I know prob will never get the money back. Hard lesson learned.

I to have become a victim to these lovely people used the service once 6 months ago and wondered why deductions were coming out of my account every month since! thanks to this site I know the answer, Now to try and get back what the thieving mongrels have got for nothing VJ Queensland Australia

I asked a printer question. They were unable to figure it out and I ended up fixing my own printer... and they still charged my credit card! Never again!

I have had the same experience with these people. Despite my bank writing to them a month ago with a 15 day warning, they have again charged me. I used their service once only, perhaps 8 months ago, and they have billed my account every month since. Perhaps an American plaintiff should publicise what amounts to widespread fraud.

just answer mechanics they are thiefs they just keep taking money every month, i only used them 2 times and im still paying 5 months later how can i stop it, , anybody..

How do you contact them as I also have an ongoing payment taken without consent. I may get a reply yet as I sent an e- mail somewhere into the ether? If I don't get a reply I, t will go to. The Bank a/c disputes. Please advise. Frank

was told get legal advise but required credit card deposit of 28 dollars, and if not satisfied with answer could get deposit taking off. i was really expecting to get it form the judge but this just ansmwer.com showed .they also text my phone which i said was ok but now cannot delete them from my message list of people.i told them i was not satisfied with answer but it still shows on that account and ive been trying to get account closed but to confusing to get around on their site.can someone please help

I have written you to several times and have had no response. I used your services once in September 2010 and you have been debiting my credit card four times since then, to the point that I had to cancel my credit card. You have neglected to contact me despite my writing to you four times. I demand that you contact me on my email - paula@plpa.com.au today (22/02/2011) to resolve this once and for all, before I take this to the ASIC. I see that you make a habit of this - but to ignore my request is just plain unprofessional - call yourselves Lawyers! Paula, Brisbane, Australia

I am currently visiting the UK & have an issue with a family matter, in using your site for help & advice, I was asked to further give more information. Before doing this & getting a result I had money debited from my account.Why is this? I'm not impressed!
I can be contacted on stevielawman@aol.com

I never gave them my credit card number and I got help at all. I was charged on Master Card 22.9.2015 A$ 76 + A$ 5. I want the refund immediately. My card number is :[protected]
Mobile: +61 (0) [protected]

I had a similar experience, they told me to purchase the software I was already using to upgrade my Windows Vista (to Microsoft Windows 7), even providing an ebay link. Didn't need it - already had it. They even said I couldn't upgrade an OEM version of Windows Vista to Windows 7, which is not true. I had thought they were working for Microsoft because of the search link that came up with them as Microsoft help, but became suspicious when the ebay links showed up in their answer posting. I then contacted Microsoft and got the answer I needed, which was to contact the software vendor (Digital River) for a product key. The original problem was Microsofts fault (didn't specify whether a Windows Vista or Windows 7 product key was required), but the Just Answer Tech didn't consider my problem, just gave a bogus but clever answer that the average person might believe. I complained but they never acknowledged the bad answer, and after a few days a $38 charge showed up on my account as permanent. The credit card co. called them and Just Answer claimed a credit is being processed, we will see. Highly recommend you use a credit card for web transactions so that you have a dispute advocate.

This site should be shut down!

This site should be shut down!

Just curious. Did you respond to the person above who claims to be from JA or did you ignore him? I got a similar message from him.

Are you kidding, accusing them if sending you a virus? You ought to get a Darwin award.

you should cancel the card and get a new one. in future be a bit more careful about giving your details to people online, just answer can't be held responsible for the user's stupidity.

http://www.consumeraffairs.com/online/justanswer_com.html
50 PAGES OF 1 STAR RATINGS LOL!

SEE BELOW FOR 3 SEPARATE EXAMPLES OF FAKE DUPLICATE QUESTIONS USED TO STAT PAD OR BADLY RATE ANOTHER BY BILLY

Are you kidding me ? of course it is a SCAM, why would a Lawyer, Neuroligst or even a plumber be answering your questions at 2am ? the last time I hired a plumber to install a water heather, he charged me $375 for 30 minutes worth of work.
Anyway, let me tell you about my experience. I had an unlimited access with Justanswer.com, and everytime I've asked a question, the answers were prompt but just something didn't seem right. So one day, I asked the same question differently to two different LAWYERS (yeah my a$$), and to my surpise, both LAWYERS' answers were verbatim, word for word, and the moment I asked what's going on, both LIARS I mean LAWYERS went offline.
I called their customer service, and May said that I was at fault because I've asked the same question, DAH !
These experts, lawyers, doctors or whatever losers they are, are probably somewhere in India, Thaiwan or some lala land googling, copying and pasting...WELCOME to the Internet World Wide Web aka Wacadoodledoo Wailord

BELOW ARE 2 FAKE IDENTICAL REZNOR QUESTIONS VER BATIM WORD FOR WORD DUPLICATES!

HVAC - Reznor - JustAnswer
www.eanswer.com/tags/hvac/reznor
We have an older reznor Rxe on the roof for a pool room. Do, 12/31/2012.

...

www.justanswer.com/hvac/7g5cg-older-reznor-rxe-roof-pool-room.html
Jan 1, 2013 – We have an older reznor Rxe on the roof for a pool room. Do we just turn the unit on with the thermostat on after opening the gas line or do we ...

----------------------------------------------------------------
BELOW Are the 2 fake IDENTICALTOYOTOMI question's URL's

# 1, posted @ 505pm Value $30
Toyotomi OM22 unit shutting error code EE 6. Sent to HVAC Experts 1/27/2013 at 5:05 PM

Toytomi OM22?
JACUSTOMER-fweorbzg- (Offline) -- 0 Positive Ratings / 1 Question
------------------------------------------------------------------------------------------------------------------------------
# 2, posted @ 540pm Value $9.50
-Sent to HVAC Experts 1/27/2013 at 5:40 PM

http://www.justanswer.com/hvac/7is9v-toyotomi-oil-miser-22-vented-heater-fuel-added-tank.html

Sent to HVAC Experts 1/27/2013 at 5:40 PM Brand: Toyotomi Oil Muser sassyrector (Offline) -- 1 Positive Rating / 1

---------------------------------------------------------------------------------------------------------------------

OBVIOUS SET UP,

I HAVE A TOYOTOMI ANSWER BILLY HAD TO GREG KELSEY

THE FAKE HOME INSPECTOR BILLY USES TO MONEY LAUNDER AND STAT PAD,
PREDICTABLY HE USED THIS UNITS BIZZARE DESIGN IN ATTEMPT TO CONVEY INCOMPETENCE,

HOWEVER THE ANSWER WAS GIVEN MANY TIMES,

THE OBTUSE CUSTOMER"billy" INSISTED ON CLEANING A SELF CLEANING PART. FINALLY FED UP WITH THE CHARADE REPOSTED BILLYS ANSWER ACCEPTED IN HIS TOYOTOMI QUSTION FOR $9.50, BOY DID HE GO CRAZY, I HAD TO SHOW THE TROLL I KNEW, AND HE WAS LIVID!

00900. Any idea of ages? Thanks, Greg
Submitted by:Greg Kelsey 223 days and 12 hours ago.
Category: HVAC
Status: CLOSED
Accepted Answer
The SlantFfin boiler is the 9th week of 2000
The Toyostove is also 2000
The Toyotomi is a 1991

Billy
You find all the interesting stuff...

HERE BILLY1961 TELLS GREG A TOYOTOMI IS "INTERESTING" STUFF...LOL!

Posted 1 minute ago
Delete

To determine if JustAnswer.com Pearl.com is a scam, conduct a "reverse image search" (tineye)on the pictures JustAnswer.com aka Pearl.com sends you as representing whom you are corresponding. you. TinEye.com has developed a new technology that allows you to Input an image and see where, if anywhere else, that image appears on the internet. If you input the individual experts pictures and they show up elsewhere on the internet in a different context, that proves that the pictures don't belong to the person you are corresponding with at all.

Here is a link to the TinEye.com reverse image search engine: http://www.tineye.com

Since this fraud occurs through use of the internet, you report it to the Internet Crime Complaint Center (a division of the FBI that specifically handles internet fraud) at the following address: http://www.ic3.gov/default.aspx

You can also submit a claim with the Federal Trade Commission's bureau of consumer protection here: https://www.ftccomplaintassistant.gov/

Simply do a Google search for "JustAnswer is a scam" and you will find thousands of examples of people who have been victimized by this sort of scam and posted about it online, all telling similar stories.

JustAnswer.com aka Pearl.com HVAC expert
Phil and Billy using fake pictures! Phil is a German denture ad actor ! and Billy is a pic used in a French Plumbers ad!

http://www.wellnesspunkt.info/

http://www.medel.com/vibrant-soundbridge-middle-ear-implant/

http://doctorfraudatjustanswered.wordpress.com/2012/09/04/fake-doctor-at-just-answer/

FAKE DOCTORS TOO SEE ABOVE!

http://tinypic.com/r/344bf2r/6

phil

http://colombes-plombier.fr/

BILLYS FAKE PICTURE FROM A FRENCH PLUMBERS AD!

Peer review was a good idea, but some experts were colluding with others to eliminate
the competition that way... on very thin pretexts.
alumalite /phil

Billy1961 began a methodical brazen campaign to eliminate the competition, Quoted from
words of phil/alumilite in JA forum

Explanation That was way brighter than most of us here, including me. why did you opt
out?
Phil/alumilite,

PHIL/ALUMILITE, SAID I WAS ONE OF THE BEST AND BILLY WAS ABUSING PEER
REVIEWS

This question below began billys campaign against me.

http://www.justanswer.com/hvac/7ep3s-fan-lennox-electric-furnace-model-es4-20-1- works.html

Here below months and 70 peer reviews later, Billy interjects yet factually
incorrect, proven wrong, then rudely harasses EXPERT in public! before the customer and
negative peer reviewed on this as well.

http://www.justanswer.com/hvac/7kzxb-first-problem-error-code-01-restart-when.html

http://www.scbar.org/MemberResources/EthicsAdvisoryOpinions/OpinionView/ArticleId/1211/Ethics-Advisory-Opinion-12-03.aspx

http://www.justanswer.com/hvac/7ahih-billy-we-ve-resolved-grounding-issue-caused-furnace.html

Here is me fixing issue Billy had not for a year! made Billy furious with each one and there are many!

Oh please don't worry, I don't want you to be billed 2 times. I really enjoy this process and being part of the team is my deal.
1/27/13 5:06 AM
I really appreciate the compliment, but Billy is the expert in the question and I responded as he was not online,
Thank you though and just keep using us!

THIS GOT ME BOOTED AS I MENTIONED BILLED TWICE !
EXPERTS ARE FORBIDDEN TO DISCUSS THIS WITH CUSTOMERS!
WE ARE TOLD TO GET THE CUSTOMER TO RATE AND ALSO ACCEPT OUIR ANSWER, BOTH OF WHICH THEY BILL FOR!
SINCE 2006 THE ONE COMPLAINT OVER ALL OTHERS IS DOUBLE BILLING AND CREDIT CARD SKIMMING BY ACCIDENTALLY SELLING EVERYONE A SUBSCRIPTION!

Google search for "JustAnswer fraud or a scam" and you will find thousands of examples of people who have been victimized by this scam and posted about it, all telling similar stories.
http://www.consumeraffairs.com/online/justanswer_com.html
50 PAGES OF 1 STAR RATINGS LOL!

SEE BELOW FOR 3 SEPARATE EXAMPLES OF FAKE DUPLICATE QUESTIONS USED TO STAT PAD OR BADLY RATE ANOTHER BY BILLY

Are you kidding me ? of course it is a SCAM, why would a Lawyer, Neuroligst or even a plumber be answering your questions at 2am ? the last time I hired a plumber to install a water heather, he charged me $375 for 30 minutes worth of work.
Anyway, let me tell you about my experience. I had an unlimited access with Justanswer.com, and everytime I've asked a question, the answers were prompt but just something didn't seem right. So one day, I asked the same question differently to two different LAWYERS (yeah my a$$), and to my surpise, both LAWYERS' answers were verbatim, word for word, and the moment I asked what's going on, both LIARS I mean LAWYERS went offline.
I called their customer service, and May said that I was at fault because I've asked the same question, DAH !
These experts, lawyers, doctors or whatever losers they are, are probably somewhere in India, Thaiwan or some lala land googling, copying and pasting...WELCOME to the Internet World Wide Web aka Wacadoodledoo Wailord

BELOW ARE 2 FAKE IDENTICAL REZNOR QUESTIONS VER BATIM WORD FOR WORD DUPLICATES!

HVAC - Reznor - JustAnswer
www.eanswer.com/tags/hvac/reznor
We have an older reznor Rxe on the roof for a pool room. Do, 12/31/2012.

...

www.justanswer.com/hvac/7g5cg-older-reznor-rxe-roof-pool-room.html
Jan 1, 2013 – We have an older reznor Rxe on the roof for a pool room. Do we just turn the unit on with the thermostat on after opening the gas line or do we ...

----------------------------------------------------------------
BELOW Are the 2 fake IDENTICALTOYOTOMI question's URL's

# 1, posted @ 505pm Value $30
Toyotomi OM22 unit shutting error code EE 6. Sent to HVAC Experts 1/27/2013 at 5:05 PM

Toytomi OM22?
JACUSTOMER-fweorbzg- (Offline) -- 0 Positive Ratings / 1 Question
------------------------------------------------------------------------------------------------------------------------------
# 2, posted @ 540pm Value $9.50
-Sent to HVAC Experts 1/27/2013 at 5:40 PM

http://www.justanswer.com/hvac/7is9v-toyotomi-oil-miser-22-vented-heater-fuel-added-tank.html

Sent to HVAC Experts 1/27/2013 at 5:40 PM Brand: Toyotomi Oil Muser sassyrector (Offline) -- 1 Positive Rating / 1

---------------------------------------------------------------------------------------------------------------------

OBVIOUS SET UP,

I HAVE A TOYOTOMI ANSWER BILLY HAD TO GREG KELSEY

THE FAKE HOME INSPECTOR BILLY USES TO MONEY LAUNDER AND STAT PAD,
PREDICTABLY HE USED THIS UNITS BIZZARE DESIGN IN ATTEMPT TO CONVEY INCOMPETENCE,

HOWEVER THE ANSWER WAS GIVEN MANY TIMES,

THE OBTUSE CUSTOMER"billy" INSISTED ON CLEANING A SELF CLEANING PART. FINALLY FED UP WITH THE CHARADE REPOSTED BILLYS ANSWER ACCEPTED IN HIS TOYOTOMI QUSTION FOR $9.50, BOY DID HE GO CRAZY, I HAD TO SHOW THE TROLL I KNEW, AND HE WAS LIVID!

00900. Any idea of ages? Thanks, Greg
Submitted by:Greg Kelsey 223 days and 12 hours ago.
Category: HVAC
Status: CLOSED
Accepted Answer
The SlantFfin boiler is the 9th week of 2000
The Toyostove is also 2000
The Toyotomi is a 1991

Billy
You find all the interesting stuff...

HERE BILLY1961 TELLS GREG A TOYOTOMI IS "INTERESTING" STUFF...LOL!

Posted 1 minute ago
Delete

To determine if JustAnswer.com Pearl.com is a scam, conduct a "reverse image search" (tineye)on the pictures JustAnswer.com aka Pearl.com sends you as representing whom you are corresponding. you. TinEye.com has developed a new technology that allows you to Input an image and see where, if anywhere else, that image appears on the internet. If you input the individual experts pictures and they show up elsewhere on the internet in a different context, that proves that the pictures don't belong to the person you are corresponding with at all.

Here is a link to the TinEye.com reverse image search engine: http://www.tineye.com

Since this fraud occurs through use of the internet, you report it to the Internet Crime Complaint Center (a division of the FBI that specifically handles internet fraud) at the following address: http://www.ic3.gov/default.aspx

You can also submit a claim with the Federal Trade Commission's bureau of consumer protection here: https://www.ftccomplaintassistant.gov/

Simply do a Google search for "JustAnswer is a scam" and you will find thousands of examples of people who have been victimized by this sort of scam and posted about it online, all telling similar stories.

JustAnswer.com aka Pearl.com HVAC expert
Phil and Billy using fake pictures! Phil is a German denture ad actor ! and Billy is a pic used in a French Plumbers ad!

http://www.wellnesspunkt.info/

http://www.medel.com/vibrant-soundbridge-middle-ear-implant/

http://doctorfraudatjustanswered.wordpress.com/2012/09/04/fake-doctor-at-just-answer/

FAKE DOCTORS TOO SEE ABOVE!

http://tinypic.com/r/344bf2r/6

phil

http://colombes-plombier.fr/

BILLYS FAKE PICTURE FROM A FRENCH PLUMBERS AD!

Peer review was a good idea, but some experts were colluding with others to eliminate
the competition that way... on very thin pretexts.
alumalite /phil

Billy1961 began a methodical brazen campaign to eliminate the competition, Quoted from
words of phil/alumilite in JA forum

Explanation That was way brighter than most of us here, including me. why did you opt
out?
Phil/alumilite,

PHIL/ALUMILITE, SAID I WAS ONE OF THE BEST AND BILLY WAS ABUSING PEER
REVIEWS

This question below began billys campaign against me.

http://www.justanswer.com/hvac/7ep3s-fan-lennox-electric-furnace-model-es4-20-1- works.html

Here below months and 70 peer reviews later, Billy interjects yet factually
incorrect, proven wrong, then rudely harasses EXPERT in public! before the customer and
negative peer reviewed on this as well.

http://www.justanswer.com/hvac/7kzxb-first-problem-error-code-01-restart-when.html

http://www.scbar.org/MemberResources/EthicsAdvisoryOpinions/OpinionView/ArticleId/1211/Ethics-Advisory-Opinion-12-03.aspx

http://www.justanswer.com/hvac/7ahih-billy-we-ve-resolved-grounding-issue-caused-furnace.html

Here is me fixing issue Billy had not for a year! made Billy furious with each one and there are many!

Simply do a Google search for "JustAnswer is a scam" and you will find thousands of examples of

people who have been victimized by this sort of scam and posted about it online, all telling

similar stories.

To determine if JustAnswer.com Pearl.com is a scam, conduct a "reverse image search" (tineye)on

the pictures JustAnswer.com aka Pearl.com sends you as representing whom you are corresponding.

you. TinEye.com has developed a new technology that allows you to Input an image and see where,

if anywhere else, that image appears on the internet. If you input the individual experts

pictures and they show up elsewhere on the internet in a different context, that proves that the

pictures don't belong to the person you are corresponding with at all.

Here is a link to the TinEye.com reverse image search engine: http://www.tineye.com

Since this fraud occurs through use of the internet, you report it to the Internet Crime

Complaint Center (a division of the FBI that specifically handles internet fraud) at the

following address: http://www.ic3.gov/default.aspx

You can also submit a claim with the Federal Trade Commission's bureau of consumer protection

here: https://www.ftccomplaintassistant.gov/

Simply do a Google search for "JustAnswer is a scam" and you will find thousands of examples of

people who have been victimized by this sort of scam and posted about it online, all telling

similar stories.

JustAnswer.com aka Pearl.com HVAC expert
Phil and Billy using fake pictures! Phil is a German denture ad actor ! and Billy is a pic

used in a French Plumbers ad!

http://www.wellnesspunkt.info/

http://www.medel.com/vibrant-soundbridge-middle-ear-implant/

http://doctorfraudatjustanswered.wordpress.com/2012/09/04/fake-doctor-at-just-answer/

FAKE DOCTORS TOO SEE ABOVE!

http://tinypic.com/r/344bf2r/6

phil

http://colombes-plombier.fr/

BILLYS FAKE PICTURE FROM A FRENCH PLUMBERS AD!

Peer review was a good idea, but some experts were colluding with others to eliminate
the competition that way... on very thin pretexts.
alumalite /phil

Billy1961 began a methodical brazen campaign to eliminate the competition, Quoted from
words of phil/alumilite in JA forum

Explanation That was way brighter than most of us here, including me. why did you opt
out?
Phil/alumilite,

PHIL/ALUMILITE, SAID I WAS ONE OF THE BEST AND BILLY WAS ABUSING PEER
REVIEWS

This question below began billys campaign against me.

http://www.justanswer.com/hvac/7ep3s-fan-lennox-electric-furnace-model-es4-20-1- works.html

Here below months and 70 peer reviews later, Billy interjects yet factually
incorrect, proven wrong, then rudely harasses EXPERT in public! before the customer and
negative peer reviewed on this as well.

http://www.justanswer.com/hvac/7kzxb-first-problem-error-code-01-restart-when.html

http://www.scbar.org/MemberResources/EthicsAdvisoryOpinions/OpinionView/ArticleId/1211/Ethics-

Advisory-Opinion-12-03.aspx

http://www.justanswer.com/hvac/7ahih-billy-we-ve-resolved-grounding-issue-caused-furnace.html

Here is me fixing issue Billy had not for a year! made Billy furious with each one and there are many!

FAKE HOME INSPECTOR GREG KELSEY BELOW USED BY BILLY TO STAT PAD MONEY LAUNDER
Greg Kelsey's Questions and Answers Category

Question Customer Value Status Most Recent Hi Billy, I hope you're having a good Christmas week! Today Greg Kelsey $15 Positive Rating Received 12/29/2012 12:41 PM by another Expert Hi Billy, I hope you and your family had a wonderful Christmas! Greg Kelsey $15 Positive Rating Received 12/27/2012 10:01 AM by another Expert Locked by Customer Service Greg Kelsey $15 Closed by Moderator 12/19/2012 6:41 PM by another Expert Hi Billy, yesterday afternoon I inspected a home that had an Greg Kelsey $15 Timed Out 12/19/2012 3:58 AM by another Expert Hi Billy, I inspected a large multi-family and retail store Greg Kelsey $15 Positive Rating Received 12/18/2012 6:18 PM by another Expert Hi Billy, I hope this finds you well. Today I inspected a one-year-old Greg Kelsey $15 Positive Rating Received 12/17/2012 4:16 PM by another Expert Good morning Billy, Yesterday I inspected a home that had a Greg Kelsey $15 Positive Rating Received 12/16/2012 8:41 AM by another Expert Good morning Billy, yesterday I inspected a direct vented concentric Greg Kelsey $15 Positive Rating Received 12/15/2012 4:40 AM by another Expert ra - 614 Greg Kelsey $15 Closed by Moderator 12/14/2012 4:08 PM by another Expert Hi Billy, Inner City Products gas warm air furnace S/N L940118287; Greg Kelsey $15 Positive Rating Received 12/13/2012 3:18 PM by another Expert Hi Billy, today I inspected an electric water heater manufactured Greg Kelsey $15 Positive Rating Received 12/12/2012 3:33 PM by another Expert Hi Billy, today I inspected a home that has a natural gas direct Greg Kelsey $15 Positive Rating Received 12/8/2012 4:40 PM by another Expert Hi Billy, today I inspected and Energy Kinetics System 2000 Greg Kelsey $15 Positive Rating Received 12/7/2012 5:04 PM by another Expert Hi Billy, I meant to ask the ages of Fijitsu A/C systems S/N Greg K

BELOW NOTICE CUSTOMER SHAYS THANKING V12 TECH, THIS ANGERED BILLY WHO POSTED THIS TOYOTOMI UNIT A VERY RAE UNHEARD OF UNIT THAT THE HOME INSPECTOR HAD RECENTLY ASKED BILLY ABOUT, NO EXPERTS ANSWEREED THIS $30 QUESTION FROM ITS 505 pm POSTING, DESPITE THE FACT 9 EXPERTS WERE ONLINE THEN TOO, THIS WAS BROUGHT TO MY ATTENTION BY A NICE EXPERT WHO WARNED ME BILLY WAS SETTING ME UP WITH FAKE AND OBTUSE/ABUSIVE CUSTOMERS WHO WOULD RATE ME BADLY, I WAITED AND AT 540 pm A NEW TOYOTOMI QUESTION WAS ASKED ALSO WITH FUEL FAULT, EXCEPT THIS ONE WAS ONLY VALUED AT $9.50, I WAS REALLY AMAZED AT THE MOVE, I NEXT SAW BILLY ASNSWERING IT IN 6 MINUTES AND IGNORING THE $30 QUESTION POSTED 1ST.
AT 630 PM I WAS ASKED BY A MOD TO HELP THE CUSTOMER, I SAID I FELT THIS WAS A SET YP AND EXPLAINED WGY, THAT OUT OF 9 EXPERTS NOBODY TOUCHED IT INCLUDING THE ONE WHO IS KNOWN TO DO THIS TACTIC, BILLY1961, WHO HAD ANSWERED THE LATTER TOYOTOMI QUESTION VALUED AT $9., 50 WHILE SUSPICIOUSLY IGNORING THE $30 ONE AS WELL AS NO BODY ELSE WHICH WAS TOO WEIRD!

RosalynShays:
V12Tech, Thank you for your answer and follow-up. Please point out or send me a link containing your bonus and rating information. Both Billy and you responded to parts of my question and I only have a link for Billy.
Sent to HVAC Experts on 1/27/2013 at 4:28

1/27/13 5:03 AM
Oh please don't worry, I don't want you to be billed 2 times. I really enjoy this process and being part of the team is my deal.
1/27/13 5:06 AM
I really appreciate the compliment, but Billy is the expert in the question and I responded as he was not online,
Thank you though and just keep using us!

THIS PISSED BILLY OFF SO HE DID THIS.

Toyotomi OM22 unit shutting down with error code EE 6.
JACUSTOMER-fweorbzg
Sent to HVAC Experts 1/27/2013 at 5:05 PM Value: $30.40

SURE ENOUGH, I GET THE HYPER BILLY, RUDE, OBTUSE DERELICT POSING AS A CUSTOMER, RATES BADLY AND COMES TO SAVE THE DAY REPEATINGS WHAT I HAD SAID AND WAS ACCEPTED THANKED HIMSELF LOL!
--------------------------------
BELOW Are the 2 TOYOTOMI question's URL's

# 1, posted @ 505pm Value $30
Toyotomi OM22 unit shutting error code EE 6. Sent to HVAC Experts 1/27/2013 at 5:05 PM

Toytomi OM22?
JACUSTOMER-fweorbzg- (Offline) -- 0 Positive Ratings / 1 Question
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# 2, posted @ 540pm Value $9.50
-Sent to HVAC Experts 1/27/2013 at 5:40 PM

http://www.justanswer.com/hvac/7is9v-toyotomi-oil-miser-22-vented-heater-fuel-added-tank.html

Sent to HVAC Experts 1/27/2013 at 5:40 PM Brand: Toyotomi Oil Muser sassyrector (Offline) -- 1 Positive Rating / 1

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AN OBVIOUS SET UP, I HAVE A TOYOTOMI ANSWER BILLY HAD REMARKED TO GREG KELSEY FAKE HOME INSPECTOR BILLY USES TO MONEY LAUNDER AND STAT PAD, BOY YOU REALLY FIND THE WEIRD ONES!
PREDICTABLY HE USED THIS UNITS BIZZARE DESIGN IN ATTEMPT TO CONVEY INCOMPETENCE, HOWEVER THE ANSWER WAS GIVEN MANY TIMES, OBTUSE CUSTOMER INSISTED ON CLEANING A SELF CLEANING PART. FINALLY FED UP WITH THE CHARADE REPOSTED BILLYS ANSWER ACCEPTED IN HIS TOYOTOMI QUSTION FOR $9.50, BOY DID HE GO CRAZY, I HAD TO SHOW THE TROLL I KNEW, AND HE WAS LIVID!
SEE # 1 for obtuse shill billy1961
SEE BELOW FOR BILLY SAYING TOYOTOMI AN 'INTERESTING' UNIT! LOL.

00900. Any idea of ages? Thanks, Greg
Submitted by:Greg Kelsey 223 days and 12 hours ago.
Category: HVAC
Status: CLOSED
Accepted Answer
The SlantFfin boiler is the 9th week of 2000
The Toyostove is also 2000
The Toyotomi is a 1991

Billy
You find all the interesting stuff...

HERE BILLY1961 TELLS GREG A TOYOTOMI IS "INTERESTING" STUFF...LOL!, , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

protect your identity and earnings, and
•Change your email and passwords for both our sites and PayPal, as well as any other online accounts for which you may have used similar credentials.

JUST ANSWER, WHY NOT WARN THE CUSTOMERS?WHY ARE YOU SCARED
OF CUSTOMERS INSPECTING THEIR STATEMNTS?
DISCOVERING YOUR MALFEASENCES?
YOU SHOULD BE KNOCKING ON DOORS LETTING PEOPLE KNOW!
MY INFO WAS POSTED BY BILLY, AKA BILLY1961, YOU MAKE ME SICK,
THIS IS DISGUSTING YOU ENABLE THIEVERY TO HIDE YOUR THIEVERY! UNBELIEVABLE! YOUR QUALITY EXPERT FROM HARVARD SHOULD BE DISBARRED AND PUBLICLY CANED! WHAT INCOMPETENCE, HOW SHAMEFUL TO SMUDGE HARVARDS GOOD NAME WITH THE SLIPPERY CREDIT CARD MINEFIELD OF JUST ANSWER AND ITS 53 SPIN OFF RIP OFF SATTELITES AS PEARL.COM! ANSWERNEST.COM E ANSWER, PEARL MAYBE YOU SHOULD STOP RIPPING OFF EXPERTS AND CUSTOMERS.
WHO ELSE CALLS A TIP A BONUS?,
YOU CALL A TIP A BONUS SO YOU ### CAN DIP YOUR FECAL STAINED HANDS INTO THE POT OF DIRTY CASH!
THE YOU KNOW WHAT IS ABOUT TO HIT THE FAN BOYS!

Your online safety is at risk
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Pearl.com JustAnswer Keeping our playing field fair

February 19, 2013

Dear professionals,
We write you today in response to reports of professionals using "scripts" to automatically lock questions.
We want to make clear how using scripts can get you removed from the site, as well as compromise your personal information. We regret that such actions were confirmed on our site, and we look forward to creating and maintaining a fair environment with your help.
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The JustAnswer and Pearl.com team has been committed to tracking the problem and eliminating it. We have researched the problem and developed the technology to identify professionals using a script or program to automatically lock questions.

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JUSTANSWER WONT INFORM THE CUSTOMERS THEIR DATA HAS BEEN COMPROMISED! OUT OF FEAR OF CUSTOMERS REVIWING STATEMENTS!

Google search and you will find thousands of examples of people victimized by this scam and posted about it, all similar stories.
To determine if JustAnswer, Pearl.is a scam, conduct a "reverse image search" (tineye)on the pictures JustAnswer, aka Pearl. sends you as representing whom you are corresponding.

O--------orange------O/B
W3-------black-------E
Y--------yellow-------Y
W2-------white-------AUX
G---------green------G
R----------red--------RC/R(jumped)
X----------blue-------C

http://www.justanswer.com/hvac/7iiq8-trane-xr13-heat-pump-outdoor-unit-2twr3048a1000a.html

me on a complicated one

http://www.justanswer.com/hvac/7iiq8-trane-xr13-heat-pump-outdoor-unit-2twr3048a1000a.html

http://www.justanswer.com/hvac/7i2q0-22-year-old-trane-xe-70-going-tick-tick-tick.html

me on another diagram archived.

http://www.justanswer.com/hvac/7kjej-trane-heat-pump-piece-crap-will-not-go-aux-heat.html
another one of mine!

Posing as an expert online to rip off customers who pay $30-$100 for information! Bad enough they are not real experts but too lazy to even google the correct data! and this will be considered an accepted response, tells you how much their experts ratings are worth!

http://www.justanswer.com/hvac/7n5co-so-central-heat-air-gas-forced-hot-air.html

Jerry :
I am not extremely versed in the zoned systems, but this wiring looks like it is a stand alone system.

Jerry
If there is no fuse, then most likely the transformer is blown, if you had a direct short at any time on your c wire.

JACUSTOMER-j2l7fnew- :
also, going into the furnace terminals, there is another white wire going into the Y terminal and another red going into

the C terminal, so 7 wires and only 5 at each thermostat

Jerry :
Do you know where this red, and white Y and C, wires are coming from? Or going to? It looks like a separate thermostat wire

going somewhere.

----------------------------------------------------------------------------------------
@@
1st huge error is saying C or common cannot be grounded or it is a short, this is pathetically inaccurate and precludes the

possibility of effectively making a repair/diagnosis or having performed this job ever let alone years! If you do not know

this basic theory you could never know anything beyond this!

WHEN THE CUSTOMER SAYS THIS, ...
there is another white wire going into the Y terminal and another red going into the C terminal, so 7 wires and only 5 at

each thermostat...

THIS IS THE 5 THERMOSTAT WIRES, 1=RED, 2=WHITE, 3=YELLOW, 4=GREEN, 5=COMMON, ...
THE REMAINING 2 WIRES HE MENTIONS ARE TO THE AC UNIT OUTSIDE YELLOW AND COMMON,

C = COMMON 24V IS GROUNDED AT THE TRANSFORMER! YOU CANNOT SHORT ANYTHING WITH SHORTING COMMON TO GROUND,
ONLY THE HOT LEG WILL BLOW A FUSE IF GROUNDED!
--------------------------------------------------------------------------------------------------------------------

Jerry :
Anytime the power is grounded out. with either the red or c terminal, it is a direct short, my guess is the bare wires may
have touched each other when the thermostat cover was installed.
------------------------------------------------------------------------------------------------------------------
@@ THIS IS PATHETICALLY WRONG! THIS IS 1ST WEEK MATERIAL! APPRENTICES MUST KNOW THIS LET ALONE A TECHNICIAN! TO IMAGINE A

SO CALLED EXPERT IS POORLY VERSED IN LOW VOLTAGE THEORY IS IMPLAUSIBLE AS ALL VOLTAGES OBSERVE THE SAME LAWS, WHICH MEANS

IF YOU ARE POOR AT LOW VOLTAGE YOU ARE POOR AT ALL VOLTAGES AS EVIDENCED! TO BILL POOR CUSTOMERS FOR INACCURATE DATA IS

PATHETIC! NO WONDER THEY GET A 90% RATING! THEY ARE ASKING PEOPLE WHO ARE UNQUALIFIED TO RATE THEM!
COMMON 12V IS GROUNDED AT THE TRANSFORMER IF YOU WERE AN ACTUAL EXPERT OR EVEN BOTHERED TO LOOK AT WIRING DIAGRAM EVER!
THE EXPERT DOES NOT EVEN REALIZE THERE ARE NOT ENOUGH WIRES THERE FOR 2 STATS, OR HE NEEDS A ZONE BOARD! WHICH IS NOT SEEN

IN
ANY PICS OR EVEN MENTIONED!
---------------------------------------------------------------------------------------------------------------
Jerry :
I am not sure how this would be configured.

Jerry :
I am not extremely versed in the zoned systems, but this wiring looks like it is a stand alone system.

---------------------------------------------------------------------------------------------------------
AFTER 30 POSTS JERRY OPTS OUT AND RPEN7111 STEPS IN AND GETS EVEN WORSE
THIS IS SCARY! LOOK AT THIS LOGICALLY THE TRANSFORMER MUST BE ON TO HAVE ANYTHING RUN ON A HVAC SYSTEM,
THE CONTROL VOLTAGE IS 24 VOLTS, KNOWING THIS LOOK AT THIS STATEMENT FROM THE ALLEGED EXPERT, ...
------------------------------------------------------------------------------------------------------------------------

If you have time the unit contactor looks burned bad on one side this can cause you to only get 115 volts not enough for
transformer to work right, ...
rpen7111[OPTED OUT]
----------------------------------------------------------------------------------------------------------------------
@@
THIS IS RIDICULOUS!EVEN IF YOU KNOW ZERO OF HVAC! THIS SHOULD BE OBVIOUSLY RIDICULOUS TO ASSERT!
THE CONTACTOR DOES NOT HAVE TO BE CLOSED TO POWER THE TRANSFORMER! THIS IS RIDICULOUS!
THIS WOULD MEAN THE UNIT HAS TO TURN ON BEFORE IT CAN ENERGIZE THE TRANSFORMER TO THEN BE ENERGIZED BY THE TRANSFORMERS 24

VOLTS!

SAYING, IF YOU ONLY GET 115V THAT'S NOT ENOUGH SO PUSH THE CONTACTOR IN, IS INSANE!IT WILL START THE COMPRESSOR AND SOMEHOW
ENERGIZE A TRANSFORMER THAT ALREADY SHOULD BE POWERED WHETHER THE UNITS ON OR OFF OR WHATEVER! A CLOSED CONTACTOR EQUALS A
RUNNING COMPRESSOR ! THINK ABOUT THIS!IF CLOSING THE CONTACTOR WERE REQUIRED TO POWER THE TRANSFORMER TO POWER THE STAT,
HELL NO! THIS MAKES NO SENSE AT ALL AND IS EMBARRASSING, ACTUALLY, WAS THIS EXPERT DRUNK?
ONE OF THE WORST ANSWERS I HAVE EVER SEEN HERE!
BUT LOOK BELOW! TESTING TO GROUND FOR 115V THINKING THAT MEANS ANYTHING! PATHETIC! TO GROUND ONLY TELLS YOU IF IT IS

SAFE TO TOUCH NOT IF THERE IS ACTUALLY 230V THERE!
--------------------------------------------------------------------------

that sounds pretty cold.the doors and windows will just keep the units running too long if open and can cause it to over
heat.We need to know why you are not reading 230 volts ac on the bottom of the contactor.will you read one wire at a time
just touch one wire and put the other lead on the meter to some metal on unit or to ground wire near contactor
Please allow me the time to do my best to help with your question before rating me.thank you.
Picture
rpen7111[OPTED OUT] (Offline)

----------------------------------------------------------------------------------------------------------
@@
TESTING TO GROUND IS NOT A GOOD WAY TO TROUBLESHOOT!YOU NEED TO TEST ACROSS THE SIDES OR LEGS OF POWER,
L-1 AND L-2, TO GROUND IS OK FOR TESTING WHETHER YOU WILL BE SHOCKED, BUT DOES NOTHING TO TROUBLESHOOT AS THE 115 V TO

GROUND
MAY BE BACKFEDING AND READ ON BOTH LEGS WHEN IN FACT YOU ONLY HAVE 1 LEG OF 115V RATHER THAN 2 LEGS FOR A TOTAL OF 230V
TESTING TO GROUND IS AN AMATEURISH METHOD AND ONE THAT WILL FOOL YOU.
----------------------------------------------------------------------------------------------------

Im sorry, but its kind of new to me answering questions I love to make the repairs by hand but im trying to get better
online where I cant see the unit so don't feel bad at least you are willing to try.
I really beleive the transformer is bad if you happened to short the common wire for tstat, or the control board is bad.
when you know there is 230 volts there we can read the 24 volts again if it is there the control board is bad, if no 24
volts the transformer is bad

rpen7111[OPTED OUT] (Offline)
Please allow me the time to do my best to help with your question before rating me.thank you.

---------------------------------------------------------------------------------------------------------------------
EXPERT RPEN7111 SAYS, ...

I really beleive the transformer is bad if you happened to short the common wire for tstat

-----------------------------------------------------------------------------------------------------------

REALLY? 2 experts saying you can short a transformer by grounding the common leg, 2 EXPERTS ignorant of the fact every

transformers 24v
common leg is grounded ! not on just this one, but on every unit!this is ridiculous they do not realize this and say this,
evidencing the expertise is poor on this site for hvac!

http://billy1961.wordpress.com/

http://billy1961.wordpress.com/2013/03/25/simple-low-voltage-control-circuit/

http://billy1961.wordpress.com/2013/03/25/low-voltage-controls-are-everything-in-hvac-troubleshooting/

http://www.afroromance.com/billy1961

http://www.myheritage.com/photo-2000147_47244042_47244042/billy1961

Jerry :
I am not extremely versed in the zoned systems, but this wiring looks like it is a stand alone system.

There is no repercussion for repeated abuse, Peer review was a good idea, but some experts were colluding with others to

eliminate the competition that way... on very thin pretexts.

phil/alumilite to V12tech

Just Answer, Pearl.com and the new spin offs, answernest.com, E answers.com, etc.should strongly sanction unfounded and
retaliatory false reports.
Experts as billy1961 who file retaliatory and false reports should be sanctioned in some way.
The ability to create an acrimonious environment/atmosphere by these childish people must have some form of moderation and
oversight; possibly including moderator review of a report BEFORE it is delivered to the intended expert, so that it's true
nature can be assessed and prevent unnecessary back and forth, false reporting, childish behavior, and increased
administrative time for everyone unnecessarily.
If the report feature is abused, then an expert should have their ability to report temporarily suspended, to start,
with greater sanctions being applied for subsequent violations.comments with other experts personal information

Peer review was a good idea, but some experts were colluding with others to eliminate
the competition that way... on very thin pretexts.
alumalite /phil

Billy1961 began a methodical brazen campaign to eliminate the competition,
Quoted from
words of phil/alumilite in JA forum

Explanation That was way brighter than most of us here, including me. why did you opt out?
Phil/alumilite,

PHIL/ALUMILITE, SAID I WAS ONE OF THE BEST AND BILLY WAS ABUSING PEER REVIEWS

MY BEING THE BETTER TECHNICIAN AND WINNING EVERYTIME PISSED BILLY OFF! DOOMING ME!

http://www.justanswer.com/hvac/7ep3s-fan-lennox-electric-furnace-model-es4-20-1-works.html

http://www.justanswer.com/hvac/7kzxb-first-problem-error-code-a01-restart-when.html

Evidencing an ongoing abusive pattern, the entire 6 months enabling abusive acts expert, despite experts discussing this abuse openly, JA denyied any abuses, See how their "experts"Jerry, billy1961 & RPEN7111, do not even know the basics! below!

http://www.answernest.com/?keyword=billy1961&af=num&sl_count=6&affid=1004&cid=tlm&tid=122377382&query=billy1961&src=1004&ID=adwanswernestcom

THIS IS TYPICAL NEW EXPERT WELCOME! BELOW AND IT GETS WORSE!

Expert: Chas replied 1 hours ago.
Hi, I noticed another expert posted on top of me. Please note this expert just showed up today and has no satisfied
customers. I wanted you to know that in advance before you spend money on his answer or the part he wants you to replace..

There is no repercussion for repeated abuse, Peer review was a good idea, but some experts were colluding with others to

eliminate the competition that way... on very thin pretexts.

phil/alumilite to V12tech

Just Answer, Pearl.com and the new spin offs, answernest.com, E answers.com, etc.should strongly sanction unfounded and
retaliatory false reports.
Experts as billy1961 who file retaliatory and false reports should be sanctioned in some way.
The ability to create an acrimonious environment/atmosphere by these childish people must have some form of moderation and
oversight; possibly including moderator review of a report BEFORE it is delivered to the intended expert, so that it's true
nature can be assessed and prevent unnecessary back and forth, false reporting, childish behavior, and increased
administrative time for everyone unnecessarily.
If the report feature is abused, then an expert should have their ability to report temporarily suspended, to start,
with greater sanctions being applied for subsequent violations.comments with other experts personal information

Peer review was a good idea, but some experts were colluding with others to eliminate
the competition that way... on very thin pretexts.
alumalite /phil

Billy1961 began a methodical brazen campaign to eliminate the competition,
Quoted from
words of phil/alumilite in JA forum

Explanation That was way brighter than most of us here, including me. why did you opt out?
Phil/alumilite,

PHIL/ALUMILITE, SAID I WAS ONE OF THE BEST AND BILLY WAS ABUSING PEER REVIEWS

MY BEING THE BETTER TECHNICIAN AND WINNING EVERYTIME PISSED BILLY OFF! DOOMING ME!

http://www.justanswer.com/hvac/7ep3s-fan-lennox-electric-furnace-model-es4-20-1-works.html

http://www.justanswer.com/hvac/7kzxb-first-problem-error-code-a01-restart-when.html

Evidencing an ongoing abusive pattern, the entire 6 months enabling abusive acts expert, despite experts discussing this abuse openly, JA denied any abuses, BY BILLY THE HVAC MENTOR, WHO KNOWS NOTHING!
YET HAS SATTELITES WITH HIS NAME IN THE URL

AS WELL AS ROTATING AVATARS AND HANDLES BILLY, billy, billy61, billy1961, Billy1961

http://www.answernest.com/?keyword=billy1961&af=num&sl_count=6&affid=1004&cid=tlm&tid=122377382&query=billy1961&src=1004&ID=adwanswernestcom

Oh please don't worry, I don't want you to be billed 2 times. I really enjoy this process and being part of the team is my deal.
1/27/13 5:06 AM
I really appreciate the compliment, but Billy is the expert in the question and I responded as he was not online,
Thank you though and just keep using us!

THIS GOT ME BOOTED AS I MENTIONED BEING BILLED TWICE !
EXPERTS ARE FORBIDDEN TO DISCUSS THIS WITH CUSTOMERS!
WE ARE TOLD TO GET THE CUSTOMER TO RATE AND ALSO ACCEPT OUIR ANSWER, BOTH OF WHICH THEY BILL FOR!
SINCE 2006 THE ONE COMPLAINT OVER ALL OTHERS IS DOUBLE BILLING AND CREDIT CARD SKIMMING BY ACCIDENTALLY SELLING EVERYONE A SUBSCRIPTION!

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

they billed me three time the amount I agreed to pay

Bills me @18.00 every month. Don't use them and can't stop billing

I wrote you 2 other times about cancelling your NON anwers. I expect to get credit on my account and NOT be charged again.
The FDA would really like to know how many people are unhappy with your tacts.
I am demanding credit for the last 2 months!@!
lbittner@oh.rr.com

Re account Craig Housen, 8 High Street, Coopernook NSW Australia 2426, email:johnfh2@bigpond.com.
We understood there would be a once-off cost for questions through this service. We have only asked 2 questions in 6 months or more and you are taking a monthly fee for this. Please cancel this subscription as from now. July subscription has been paid and we no longer want this service. Thank you in anticipation. Hoping to receive your acknowledgement a.s.a.

I did not order anything i am disabled and get paid once a month i would like my 34.19 returned to my account before my bills are returned and i am charged money i dont have. Thank you Carion Harris