KFC
Reviews and Complaints

I visited this location today @ 12:27 pm, placed my order on the kiosk, waited at least 45 minutes to get my order. The manager (African American man in the back) came out and said, "I've seen you here too long, what is your order, I told him, he personally went back and filled my order. Also, I was not given my drinks that came with my meal, this is frustrating to see a brand NEW store perform with such incompetence. Not the man that assisted me, he did his job! There were orders after me , being filled and i'm just standing there folk in the kitchen just ignoring me, very sad. My order #5093

Store # Y300103. Please fix this.

Actually me and my sister go for lunch in KFC pakistan chenab branch. One unknown person take our pictures and blackmailing my sister. I add the complain in pakistan to cyber crime department. And I also need the cctv for recognised the person who actually take the pictures. I also contact All KFC headquarters in pakistan but thay didn't help and support us. And thay didn't give us cctv. And KFC pakistan doing the drama and seniors officers also involve. That's why I will try to contact USA headquarter I will find this way. If he blackmailing guy leaked my sister pictures you know as per our religion and society what happened with my sister her life totally spoiled and her future also. Please if you contact with KFC pakistan maybe thay listen our voice and request and thay give us cctv Fortitude. And save my sister life and future.

Thanks

Went to drive thru as usual. Ordered chicken sandwich and a tap water. Never been charged for tap water before, this time they wanted to charge almost $3 extra. I asked why and had no explanation. When I pulled up to the window I said I didn't want the water anymore and they scoffed at me.

In the background I saw a employee trying to separate lids for the cups. Instead of using her 2 hands... she used her 1 hand and mouth to separate the lids not her free hand.

Date 10 28 23

time 2:17

ticket #1985

cashier: Savana

other person: unknown

We visited KFC Almondvale Livingstone on Saturday 28th Oct 5.30 pm Approx, after we ordered our meal (order No 6258) we waited over 30 Minutes for it to arrive, after complaining we were told that that they were just waiting for fresh chicken wings, however we saw 3 trays of wings being distributed while we were wating and other customers who arrived at least 30 Mins after us being served.

I appreciate if it is busy there will be a delay but not when customers that arrive 30 Mins after us being served with chicken wings.

Hi

I’al an Uber eats Rider on Sunday night I went to pick up my customer order but they gave me the order with out of drink it supposed to have drink.the customer was blaming me about his drink and when I back to speak to the shop in Acton high street was blaming and being so rude and the manager was there I know him he’s so rude so many people argue with him they didn’t even apologise this is horrible.I will report the shop to Uber eats.

Visited Circleville Ohio KFC on 10-25-23 at approximately 6:00 pm and ordered 2 ea 3 pc big box meals with mashed potatoes and coleslaw and pepsi's, 2 ea 4 pc Tender meals with fries and pepsi's and 1 ea Famous Bowl. Waited approximately 10 minutes for order after paying because chicken wasn't done. (The wait wasn't the problem) We staff brought order out the famous bowl was missing, so the employee went back in and got the bowl. Upon arrival at home my wife discovered that the 2 ea big box meals was missing the sides of the mashed potatoes and coleslaw, along with the fries where cold in the tender meals along with the tenders looking like the chicken that is being used in the famous bowl andbiscuits not being done (doughy)

We live approximately 20 minutes from store and we paid $47.67 for the meal that we did not receive in full for what was payed for. We have experienced this in the past at the same store but gave them the benefit of doubt because of staffing issues.

I believe the local franchiser is substituting cheaper local ingredients for genuine KFC spices & breading. When they 1st opened, the chicken was fantastic, just like I always remembered. Later visits revealed poorly mixed spices in the breading. Some pieces were quite bland & others were over spiced. This last 8 pc bucket is totally bland. I purchased on Sunday Oct 22, 2023

You should have my original complaint # 0170774 oct 8 on file — though my previous 3 emails worked as corporate advised this location to call and resolve-

I received a phone call from a young lady from your location #8115 on dorothy

Lane in colorado springs, co she was polite and offered to resolve-I was driving when she called and did not get here name-so I told her I would return on saturday oct 21 - unfortunately I did once they found someone who knew about it asked what I wanted and they would (share cost) at 3.30 pm pn a sat I ordered an 8 piece original and a large mashed potatoes-they informed me they had no chicken done and would I like to wait 25 minutes before they had some-I gave then a not polite no thank you and drove off — this location should be closed or find someone to mange it — so I am still ticked off - and unfortunately-will go to

Popeyes or slim chickens — what a way to do business-

Thanks for nothing bob gillis [protected] [protected]@aol.com

I ordered through Door Dash-The meal came with NO utensils-I rtied to call resturant 9 times- phone just rang- NO ANSWER-SO I went to resturant after work-This was Oct 19 2023 @520pm-I spoke to a young black woman-I did not get her name, I was so angry-I told her he issue-she said she can't do anything-she kept asking what was wrong with the meal-I kept saying I had nothing to eat the meal with-I asked for the manager-she said she was the manager-she was rude and just tried to dismiss me and said no refund unless food was brought back and no to any compensation for my inconvenience. I like KFC and have always. And my 80 yr old parents do too. The KFC near my parents home is great near Lasalle ave in Hampton VA-Thank you

Last night (10.18.2023) I got a KFC order I believe it was an 8-piece family meal. Both me and my friends ate the chicken, mac and cheese and mashed potatoes. Within in an hour of eating it all 4 of us were sick in the bathroom. Even today we all have been extremely ill and unable to go to work and school. We purchased this food from the Ithaca KFC on Elmira Road. This has caused us all to be very ill and no longer desire eating KFC ever again.

I am totally discuted in everytime we go into kfc ocean plaza our order is wrong i never check till i get home put yet again its wrong and its not like i only spend £10 its always over £30 this time it was £43.32 and yet again it was wrong i am fed up off this just why do they always get my order wrong and never ever have the right stuff you order large its always medium and stuffissing

order number 2027

reciept code [protected]

17/10/2023

16:15pm

cashier:jack c which a girl served me not a block as it was indoors as i always went threw the drive through but stopped because orders always wrong

trans 2027

my email is [protected]@yahoo.Com