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CB Car Dealers KIA Motors 3 out of 4 windows do not work.
KIA Motors

KIA Motors review: 3 out of 4 windows do not work.

D
Author of the review
8:25 am EST
Verified customer This complaint was posted by a verified customer. Learn more
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I have a 2016 Kia Optima and at the moment they are being held up with duct tape. When the first window broke my wife took it to the dealer to get fixed. A service tech used some kind of tape to hold window up until repaired. The service manager call with a estimate of around $2500 to repair. The tape they used to hold window up took a quarter size chunk of paint off the drivers side door. When my wife returned to dealership to show them that the tape had removed some paint the service tech complained that he would have to fix the paint removal out of his pocket which I find that hard to believe. Since the first window will not stay up, we now have 3 window that have to be taped to stay up. I have found numerous complaints about the window regulators and a copy of a Technical Service Bulletin from Kia about this issue and affected VIN numbers. I also found a number of class action lawsuits regarding the same issue which I plan on contacting that Firm to be included if I can not get this issue resolved. Look forward to your response before any further action is needed.

Desired outcome: I would like to have Kia stand behind their vehicles they sell and to get windows fixed.

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  3. KIA Motors emails
  4. KIA Motors address
    12, Heolleung-ro, Seocho-gu, Seoul, Korea (South)
  5. KIA Motors social media
  6. Laura
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    Nov 20, 2024
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KIA Motors Category
KIA Motors is ranked 4 among 1391 companies in the Car Dealers category
#02 Ford Ford #03 Mercedes-Benz International Mercedes-Benz International #04 KIA Motors KIA Motors #05 Hyundai Hyundai #06 Honda Motor Honda Motor

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