King.com’s earns a 1.1-star rating from 486 reviews, showing that the majority of gamers are dissatisfied with games.
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my boosters
I had just realized in the past 2-3days i dont have the same amount of boosters i used to have. Some are not even there even though i know i had a fair amount. I express my concern as i have paid for some of them over the course of time. A little frustrated as i feel i didnt get what i paid for.
soda saga
I was happily playing level 180, which I had been stuck on for a few days. I got it down to one bubblegum to remove so decided to buy the extra gold bars (55 @ £3.99) so I could use some to finally get off this level, as I only had 2 left. Purchase went straight thru, and it returned me to the game...only for the damn game to crash, therefore losing the level, again, and also 9 bars of gold! I wouldn't care, but this is becoming a habit! This is the 3rd or 4th time this has happened, the game crashing after paying for gold bars, then I lose that lifs AND the gold bars! I am seriously getting fed up with this now!
All the pop ups are ridiculous. I just want to play the game and I have to go through five plus pop up screens about events and status etc to just f@@@@ing even play. I just close it down every time. There are other games out there
You know what im so fedup with this game.actually it is this advertisement. you can choose 1, 2or 3 chances to get a reward. hahahaha but when you're finished with the advertisement the screen is blank. what the hell is going on. im playing this game for almost 9
Years. but i'm done now. so yes cheers on you people who is responsible for this [censored]. good day to all off you.
I have been playing Soda Crush every day for 65 days straight. I usually play in the mornings on the same device. When I went to play this morning, I was booted back to Day 1 and therefore lost all of the candy and 30 minute free plays. 2nd time this has happened.
My purchase i recently made of $10 for an offer has disappeared...all my coins has disappeared over 100..and now it says i only hv 10 coins...this is theft..i would like my refund or my coins back...
I had reached the level where I had obtained all the awards and when I wanted to go to the next land, A survey to rate came up, when I tried to get our of it and come back to the game, all my awards are gone. What happened?
I've complained about using lollipops and 2 disappear, but they don't care. It's called screw the people. Apparently they do not read the complaints, or they would do something to fix the problems.
I'm on Level 1358 and am getting more and more upset with the way my purchases of gold coins have been handled. I noticed some of the other comments are similar to mine. I buy the coins, especially when I am just about to finish a level needing only one or two more candies left to conquer. My coins disappear but I am still charged for them. This is theft, plain and simple and I also want either my money back or get credited for the coins I bought.
I also bought extra moves on soda level 259. I twice matched the last candy, once with a normal 3-match, once using a colour bomb. But the game refused to spread the jam over the last candy. I'm annoyed AND FEEL CHEATED. King, promote me to next level or refund my £1.49 !
This game is designed to make you pay, and is completely broken!
Why am I only getting my daily boosters every other day? It's really irritating I want my boosters everyday!
company took all my boosts and fb friend gifts
Did a factory reset on tablet. After reset and syncing with FB I see I am left with nothing! I had over 50 friends free gifts etc... I had numerous boosters and now there all gone! Wtf!?! This is the only game that robbed me of free gifts. All other games were the same after syncing with FB. I was also robbed of 9 gold bars once. They just disappeared one day. I also paid 1.99 to get help on a level. While having to pay the money you are moved to another app thus closing the level you needed help with and starting you off at the beginning of the level again and then not needing what you just paid for! I'm starting to think king candy crush rips you off on purpose. They have become money hungry! I have contacted them before and heard nothing back. Well I would like it all back, thank you. I don't expect to hear from you but if so maybe you care for the consumer that allows your business to succeed.
did not get what I paid for!
I paid to receive the 20 bars of gold 2 hours unlimited lives and bonus boosters and I did not get my gold or extra boosters the $1.99 that was removed from my account is proof of my purchase! I would appreciate prompt attention to this game error! I very much enjoy this game and have been playing it for almost 4 yrs.! I would like to continue doing so however I like more, getting what I have PAID for!
jackpot scam
Every time I get the jackpot on candy crush it will stop on the jackpot clearly I won the jackpot then it will jump a couple of seconds later I have one of the most up to date laptops with all brand new hardware the best on the civilian market, so in retrospect the game is rigged and if the jackpot is rigged I guarantee more of the game will be rigged like levels so we buy more lives not that I can prove this, however I have screen shots and videos of the jackpot scam on the spinning wheel.
stealing game money
Hello. I must express my frustration. I feel like king Games have stolen from me on multiple occasions due to their intentional placement of purchase buttons. I'll be happily playing Candy Crush, Candy Crush Soda or Bubblewitch. When I lose the level and click retry, on many occasions, it applies 5 extra goes. There is no "undo" button, I have to lose...
Read full review of King.com and 13 commentsnot display game
I could not open Candy Crush Saga game on my laptop.
2-It shows massage as" An error occurred, please try to re-login to Facebook and try again later. Sorry for the inconvenience."
3-After re log-in it again shows same problem .
Please solve this issue as soon as possible.
Thanks.
Hi since i have selected the option to update. My candy crush saga is not launching.
Also my level was 300 and after a technical problem the level went to one. If it is connected to Facebook then it should not go one.
Please note that level 775 had a bug where it reflects 3 candy needed to reach the bottom instead of 4.please see attach pics to understand the issue.
Regards,
Zeeshan [protected]
I woud returen money from candy crush form 21. 12. 14
And 22. 12. 14
It was a by mistake google play and facebook
My email:
Naamash155@gmail.com
There were unauthorized charges made to my a. T. T bill regarding candy crush saga i purchased one. 99 cent move my password was kept in the system and there were accidental purchases i would like i a refund for the wrongful purchases
Ive been
Refunded by i - tunes a total of 278. 00 for unauthorized charges on i - tunes and i have charges from g. Oogle candy crush from dec. , 2013 to march 2014i i hope to get the money plac ed back
C
I have completed candy crush level 402 twice but it 's not moving onto the next level. I have tried all the normal things such as turning my laptop on and then off but it still hasn't moved on.
Can someone please give me some advice?
Thanx
I was logged out of Facebook and when I logged back in my 240 lives were gone in candy crush saga. This has happened once before it is very frustrating. ... please give my lives back!
This stupid game takes my lives every time I sign in. I had over 100 and it took them all. This is a scam and I'm done with this game.
I'm upset, I did an update and they took 17 bars away after update. I want them back. Some of these I bought. This is not fair.
Can you please fix level 210 the candy mix does not do what it is suppose to do which make the level unbeatable. the mix of the two big candies used to kill everything. FIX IT
losing lives and moves
I am tired of losing the lives that are sent to me . I am tired of being kicked off of the game ! I have RA ( I am sure you know what that is ), so my hands don't work as fast as I wish they could . When a game level has a timer or there are bombes or what ever, I lose my games because my hands move slow . Why don't you consider the elderly when you design your games ? I enjoy playing games online that I don't have to wait to play . I do Jigsaw World and other games more than others because there's NO time limit . Candy Crush Saga frustrates me because of the thing mentioned above . I would like to be able to enjoy the game !
The complaint has been investigated and resolved to the customer’s satisfaction.
why i am losing extra moves, extra life and I not moving from level 347, something is wrong befor i was receiving notification on facebook but starting 6 days ago i am heaving problems
You are kidding right, most of the gamers are teens and college students, if they made it easier for the elderly they would complain about lack of challenge.
ripped me off
Just paid the .99 cents to get the 2 hours of extra lives on the Ipad for Candy Crush. Purchase was made at 6:03, at 6:23, the game said I was out of lives. The same thing happened to my son earlier in the day. I either want my money back, or they need to honor what they advertise. I am sure with enough complaints to the BBB about erroneous or unauthorized charges will make them change their minds about ripping people off.
The complaint has been investigated and resolved to the customer’s satisfaction.
Here is something you can do to get extra lives go into your settings on your computer or phone or whatever go into the date change your date 1 day off then reload the game do not start the game but you will see you have all 5 lives then go back into settings and reset the date go back into the game and you will have 5 extra lives!
I played the game and made purchases to advance and at level140 it crashed. When I tried yo download my account again it was a hone and I had to start over. I want to be put back to the level I was at
lies
While playing Candy Crush, the game alerted me that if I passed 10 levels of Bubble Witch Saga II, I would receive 6 lollipops and a complete re-fill of lives. Twenty minutes later, I had reached level 11 of Bubble Witch Saga II and was more or less told 'congratulations, here's your prize', but was disappointed because I had not received either like promised. I'm aware that you cannot give me my 20 minutes of life back, plus the 10 initial minutes it took to file this complaint, but I WOULD like what was guaranteed to me. Please and thank you for your cooperation.
I have been on Candy Crush 56 FOREVER! And I have passed many people who have already moved on! How can that be! They are not honest at all!
I downloaded farm hero saga because I was told I could get more lives and rewards so I played to level 9 on the game then went back to candy crush guess what no lives please honor what you advertise and give me my lives I was promised thank you
i have been on level 210 FOREVER i threatened to move on and go to POGO now i am ready it should be a fun game but has ended up very nerve wracking i dont get credit for the lives my friends send me i have read all the instructions nothing works when i put the color bombs together it does not clear any of the left side none of your instructions work PLEASE do something i dont wont to give up on this level i really enjoy the game but i"ve just about HAD IT
I cannot after two weeks get past level 70. Level 70 for christs sake, I thought it would be harder further on than this level, surprise surprise the complaints section is very hard to get into. I am losing interest very fast in this so called sweet game, what a load of ###, alright for the smart ###, and I will not BUY any app or whatever for this game. I am meeting more and more people who have lost interest, I think I will go back to knitting at least I know I am not wasting my time.
ripped off
I paid to buy lollipops and the bonus was 2 hours of infinity life. . . I did this twice and candy crush charged my credit card but after 30 minutes it went to you have no lives. . . Bull. . . I paid and had 4 hours of infinity life. . . I will never again use my money in this game and i am even contemplating if i want to continue playing. . . I hate to be ripped off and that is what happened today. . . I love the game and if possible no you should give me back my free infinity or refund me my money! Word of mouth goes a long way and before i start to run my mouth i will wait a few days to see if you correct your mistake!
The complaint has been investigated and resolved to the customer’s satisfaction.
All of their games do this to be. It is essentially stealing. I am furious!
The 'play-on' button is too close to the 'finish button' while playing candy crush on my iphone and I have wasted many gold bars and much money because of this!
It should ask if you are sure you want to continue playing on. It is very easy to hit the wrong button. I have spent money on these bars and I hate it when I lose them for NO game play!
You really need to address this. I refuse to spend any more money on this until it is fixed!
Does anyone else have this issue?
Purchased coins on Candy Crush, but never received coins. Charges were billed to my credit card. Would just like to get the coins or my money back.
I purchased 5extra moves and the unlimited lives pkg for 1.99 on iPhone. I switched over to play on iPad cuz I couldn't see the game anymore on iPhone. I ran out of lives on iPad and was very upset that they didn't move to iPad as well. It's not right the games are compatible when you complete them. The things you purchase or win on that wheel spin need to work on both platforms. Please fix this!
I was charged on Candy Crush and didn't to finish what I paid for!
reverted me back 200 levels
I have been playing candy crush on my mobile devise for about eight months. Throughout this process I have paid money to cross into a new level (When the alternative is waiting a few days). A week ago, when I connected the game to facebook, it reverted me back to level 161 (I had been on level 368). I have since emailed with various representatives from candy crush (It's always a new person who writes back, no one will speak by phone, no one gives answers as to how they will help me). This is an issue that candy crush is indeed aware of. A few days ago, one of the representatives wrote:
Unfortunately, this can happen if you played up to level 161 via facebook or
Connected it at that level for the first time, then disconnected from facebook
And continued playing. Once you re-sync with facebook, you will always be
Overwritten by your facebook progress losing any levels that you played
Offline.
This has never been made aware to any of its users, and thus they are willfully allowing us to waste time and money without warning anyone that this can occur. Now they say they cannot fix it (Which I find dubious since I believe the technology to rectify this is indeed available). I haven't asked for much, just to be restored to the level I have paid for (With money and time).
The complaint has been investigated and resolved to the customer’s satisfaction.
did not receive
I called [protected] and they said to come to this wed site. Well this is my 2nd time to get someone to contact me. I have 6 charges on my card please contact me asap.[protected] tonight @7pm if not then I will try and contact you again. I just want the charges off my card.. Please. My name is tia and my fb name is candy bobo... Thx
Today on 140 I was charged 0.99 cents 7 times and a Hal screen would come up after you had take my mone and would have to pay again on Candy Crush Soda. Please refund .
Constantly being ripped off by these people! When is something going to be done about it? I bought 20 gold bars, my credit card was charged but received no bars! WTF is going on?
paid 41.00 for 500 coins and got charge twice
Whenever I cross a level in candy crush saga I loose all the messages of extra lives and moves that were sent by my friends. How do I stop that from happening?
Please help me solve the problem ASAP
Whenever I try to enter my level on Dreamworld after activating extra candy it crashes taking my life and candy with it.
I paid $1.99 for 5 hammer lollypops and never received. Please credit to my acct what i paid for or give me a .
taking money
Offered to buy moves to complete a level, went through Apple iTunes, money taken however game deleted & no extra moves given. Find this unacceptable as if the games prompts & gives you an offer when you are moved to another page by app your game should be saved & ready. Starting to think its all a con. Don't give it any money
Super pissed off.. at the stupidity and inconvenience of this game. Who in their right mind would spend 10 "gold bars" for 5 extra moves that will get you nowhere? The [censored]es behind this game really think that anyone would be as stupid as they are? I tried to be nice and jumped through their hoops to get my money back. So far, nothing! I DEMAND to get back what is mine and then to be further compensated for my frustration. If not, I will go on to every site I can and share my story.
will not load past 39 percent
What the heck, this is a very popular game. So why so many problems, lose boosters, won't load past 39 percent, game seems very rigged, friends send me tickets I can't use why don't you be honest with your words and rules. Also advertising free boosters not true!
The complaint has been investigated and resolved to the customer’s satisfaction.
Why not try downloading from a different source?
Same exact thing is happening for me - won't load past 39%.
I can't speak towards the other issues, but when there is a specific point a program keeps freezing at, it usually indicates a software issue. Be certain you are using the latest version of Flash installed and don't have anything causing a conflict. Overheating hardware or connectivity problems are another issue.
If other people are able to play the game while you are freezing up, problems with the game itself become less likely, in my experience.
Read a book...just saying
rip offs
Sick of being ripped off by candy crush, not awarding gifted lives and advertising free boosters when in fact you will be charged each week on your mobile phone. That is not stated. It says free. If you want to lodge a complaint to the app people, go to your setting on fb, apps, and you can report your complaint to the game administrator. Don't know if...
Read full review of King.com and 7 commentsstealing my money
Over a month ago I tried to make some purchases from Candy Crush. When I went to purchase, it said my payment was high risk try back later. Well I did. Next thing you know I look at my checking account and I got charged for every time it said that message even though I got nothing in return. I contacted Candy Crush numerous times and all I kept getting was an automatic message in return. Till finally they said they were going to look into it. It has now been a month and they have still not returned my money and still have not responded back like they said they would. They look an extra $30.00 out of my checking account. If you notice they have no easy way for you to contact them. There is no phone number anywhere.
The complaint has been investigated and resolved to the customer’s satisfaction.
This game is corrupt. You email them and they will never respond. You spend money and they do not provide the service you paid for. They force you and lose your money. They will never respond. This is crazy that they are allowed to screw people.
Candy Crush is stealing my money and I want a full refund
Is there a phone number to contact candy crush they are stilling my money
In the past 4 days, someone is deleting my gifted lives. You have taken over 60 from me, I would like them back, please !
overcharged!
I purchased a.99 cent power up on candy crush and you charged me five dollars! I want my money back and I also want to remove you guys from ever taking money off my card again. As you can see in the photo below what my balance was before and how much it is after a "0.99" purchase. Not correct! Please give me my money back andrmove me from google services!
The complaint has been investigated and resolved to the customer’s satisfaction.
They consistently overcharge via iTunes. Surprised that Apple does business with these crooks.
CANDY CRUSH TAKES ATLEAT $150 OUT OF MY ACCOUNT A WEEK I NEED A NEW CARD I THOUGHT I WAS THE ONLY ONE THIS IS RIDICULOUS!
I totally agree about Candy Crush taking to much money out of my account they over charged my account $28 and I contacted my bank and now their investigating what has happened. I put a stop on my debit card so no more money can be taken from my account, although I have to wait on a new card it will be well worth them not being able to do this to me again and I will never put another card on Candy Crush Saga again. This is a fun game but not if their going to do this to me. I found their phone number in case any one would like it.[protected]) have a great day.
candy crush
I used to love candy crush, until i realized that it is crooked, i have not moved up from level 29 since march, and you are suppose to get points over 100, 000.00 to move to the next level, so many times i have gone over this, and went over $200, 000. and yet they will not let me move forward! tonight i played and i got $264.280, points, did it let me move...
Read full review of King.com and 26 commentscrashing
I have the game Candy Crush on my iPod Touch and it crashes a lot and every time it crashes I lose a life. I just lost 5 lives in a row because it crashed every time I attempted to play it. Sometimes it crashes right when I start a game and sometimes it crashes when I'm in the middle of a game. And once when I was on a level in the 30's it crashed and started me all the way back to the beginning at level 1. It's very frustrating. Please fix!
The complaint has been investigated and resolved to the customer’s satisfaction.
I have the same problem with Candy crush on my Ipod touch too! Consistantly crashes, EVERY time! PLEASE FIX IT!
I have the same problem! How can I fix it pls!
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King.com Contacts
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King.com phone numbers+46 854 570 439+46 854 570 439Click up if you have successfully reached King.com by calling +46 854 570 439 phone number 114 114 users reported that they have successfully reached King.com by calling +46 854 570 439 phone number Click down if you have unsuccessfully reached King.com by calling +46 854 570 439 phone number 57 57 users reported that they have UNsuccessfully reached King.com by calling +46 854 570 439 phone number+46 854 570 430+46 854 570 430Click up if you have successfully reached King.com by calling +46 854 570 430 phone number 1 1 users reported that they have successfully reached King.com by calling +46 854 570 430 phone number Click down if you have unsuccessfully reached King.com by calling +46 854 570 430 phone number 2 2 users reported that they have UNsuccessfully reached King.com by calling +46 854 570 430 phone number
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King.com emailsservers@king.com100%Confidence score: 100%Support
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King.com addressSankt Eriksgatan 113, Stockholm, 11343, Sweden
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Promised reward for reaching top of cake climb not received, Please rectify