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CB Computer and Video Games KingsIsle Entertainment child made charges and they refuse to put money back in parents account
KingsIsle Entertainment

KingsIsle Entertainment review: child made charges and they refuse to put money back in parents account 42

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8:33 pm EDT
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daughter took bank card and used it. she is 10. wizard 101 is refusing to put money back in my account saying no refund they said information from card is supposed to be verification of age. My lawyer (my friend) has said that they cannot legally do this. That the agreement was made with a 10 year old who cannot be held responsible legally and that they had no contract with the adult. The adult did not give the child permission to be on the site or permission to use card. The 10 year old lied this is true but you cannot hold them accountable because of age and as soon as I notified them that the child was underaged that they should have closed the account as requested and given the money back that was not authorized. I really thought about letting this go but since they are forcing me to go through my bank which means I will have to get another bank card and report this one as having unauthorized uses and that it will take about 3 weeks for me to get another bank card I am thinking about starting a class action suite and will be searching the complaint sites for people who would like to be a part of the case. I am actually just interested in parents whose young children took their card without permission. Wizard 101 likes to say that it is the parent's fault but obviously they aren't a parent who is working, keeping a house clean, in addition to bringing home work and working most of the night at their job to make ends meet. It is impossible to watch your children 24 hours a day. I thought I had all the sites like theirs blocked obviously i didnt. I am going to give them one more chance to remedy this if they do not I will be searching all the complaint sites and leaving my email address so that parents in the same circumstance can go in with me on a class action. They cannot hold a child to any contract whether the child lied or not. once notified that the charge was not authorized by an adult and that the child is way below the legal liability age of 18. They cannot hold an adult to a contract that they had no knowledge of and have brought to their attention. They can keep going back to the terms of their contracts all they want...if the contract was not entered to by a knowing adult it cannot be enforced.

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unicorn2413
US
Jun 18, 2019 12:07 am EDT

I really don’t think that people not READING what wizard101 tells you and people leaving your cards out for kids to get them really is any kingsisles problem. It’s a you problem. Don’t blame them for your mistake lmao.

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Lil Fork
US
Jul 15, 2019 10:13 am EDT

Hey, so not really a parent here but a kid. i made this mistake. horrible mistake and i could never feel more worse in my life. thank god that what i did was only $10 and Apple wasn’t able to refund. What Kings Isle is doing is actually one of the most outrageous things ever. They really don’t make enough money where they can’t refund money that a mother worked hard for your just going to say nah ima keep this? fix your [censored] kings isle this is why when someone showed me your game in 2009 and i gave it a try i thought wow this game [censored]ing sucks

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  1. KingsIsle Entertainment Contacts

  2. KingsIsle Entertainment phone numbers
    +1 (512) 623-5900
    +1 (512) 623-5900
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  3. KingsIsle Entertainment emails
  4. KingsIsle Entertainment address
    PO Box 5997, Round Rock, Texas, 78683, United States
  5. KingsIsle Entertainment social media
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    Oct 31, 2024
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KingsIsle Entertainment is ranked 84 among 87 companies in the Computer and Video Games category

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