Kmart
Reviews and Complaints

Like wal-mart, k-mart; for years has been discriminating against african-americans for years, and the worst of them are located in augusta, ga!
Idiot managers like cliff & charlotte - are a joke & should be fired!

Hello

My name is Daniel Garcia and was employed at Kmart for the past year and half till today this morning. when I had shown up for work I was escorted upstairs calmly as was seated in a room with a security witness and a mike (unknown last name would not disclose). for they had the nerve to say that since my employment that little by little I have been pocketing merchandise into my pocket when they had little to no proof that I was stealing. they had me in that room questioning my honest truth but what they wanted was for me to lie to myself and say that i stole something that i did not, and they were threatening me with going to jail if i don't cooperate the problem is that i continuously told them the truth and they did not bother to listen to me. they only wanted to hear that i stole something that they didn't even know what had been stolen. i feel that today i was extorted for my job and my money because they needed a scapegoat especially due to inventory being finished. I Daniel Garcia did not steal anything from Kmart and i want this to be investigated further. I shouldn't have lost my job today on a false accusation.

they will respond with we have a written testimony of what he stole, however they would not let me go, call, or leave the room till i wrote the false testimony please i liked my job at Kmart. take a lie detector test and i guarantee Kmart that i Daniel Garcia did not steal anything. again i feel like i was extorted from Kmart today

my email is: [protected]@yahoo.com
my phone number is: [protected]
my address is : 2640 S oak park ave.
Berwyn, IL, 60402
Sincerely
Daniel Garcia
I just want justice done correctly and served right.

First of all I do not like entering Kmart, the last time I went there and I spanked my son for crying they gave me funny looks.

They had a misprint on their flyer that said that diapers cost $5.99 for a big box of Huggie's diaper. They said that it was a misprint and after arguing for 15 minutes they gave in to me and only allowed me to get a minimum of six. I told them that this is unacceptable and swore at the manager in front of my two year old son. it is a shame that I had to swear in front of my two year old. I also told them that since I feel uncomfortable shopping at Kmart I went to Walmart hoping that they would price match which they did not due to their error. I told them that they should give me gas money for my trip from Walmart to Kmart and they refused to give me a further discount at which point the manager asked me to leave. When I refused to leave without my gas money they told me to leave or they could call security.

I am a single parent that is struggling I am only 19, I had my son when I was 16. My parents kicked me out of the house after I hanged with the wrong crowd, and got kicked out of school for playing truency. I need to make all the savings I can get and when I found out that the diapers were on sale for $5.99 I thought I could stock up. I am currently unemployed and receive money from the government (WIC, EBT). I need to save every penny I can and I just wasted gas money because of your misprint and it is no wonder I vowed never to return to Kmart again.

I work for a kmart in nc, and its the worst place to work at! The managers are 2 faced, they threaten to cut their employees (cashiers) hours based on how many rewards cards the person has but does not make it fair to everyone (sales floor associates hour don't get cut) and the managers show lots of favoritism.

I honestly hate this place. Its absolutely the worst. The prices are jacked up higher than what an item is worth and it's dirty. They never check the expiration of perishable items therefore customers are continuously buying expired food and I refuse to shop here even being an employee. I told my friends not to shop there or I would not be their friends anymore. I told my parents not to shop there or I would become emincipated and change my last name.

For those who don't like my review and disagree me you can go f**k yourselves for all I care.

The managers cut my hours because they were not getting enough sales.

I went to this store to purchase some basic needs, on 4/26/12 at approximately 2pm. Upon entry I notice several mexican employees doing nothing but talking to each other, while there are 2 long lines at the registers. I asked for assistance in finding a flashlight and was told by a barely English speaking mexican that it was "Over There" as she pointed in a general direction of the back of the store. She did not provide an isle number or any more specific locations, she was more concerned with socializing in spanish with other employees. After searching the back for several minutes I had to ask another employee who was nice enough to bring to the isle where they were. No where near the "Over There" direction that I was previously given. When I attempted to purchase my items the 2 long lines at the register were even longer, 1 mexican cashier was joking around with another mexican the other was just standing there aparently waiting for some management type. More mexican workers standing around socializing with each other and ignoring the customers who were trying to purchase and get out of the store in a timely manner. After 10 minutes waiting for ANYONE in the store to do something to get the lines moving, I left the items I was going to purchase and walked out. Target Holyoke has better employees anyways.

I applied for their loss prevention position. Mind you I'm a prior experienced law enforcement officer and armed security. I explained I have an arrest on my record but it was dropped and did not interfere with me being an officer. immediately their demeanor changed and I was denied employment.just in case your asking, I did not want to go back to law enforcement full time because I'm tired of the politics and favoritism. Apparently kmart is worse. where they went wrong was having an HR person that knows nothing about the job or basic law for that matter, do my second interview. the Glpm was very professional and stated several times he would like to work with me. This is a joke ..after doing my research i found they replace lp people faster than any other employee. I also found in several instances they denied employment to prior officers because it was later found that the people that denied employment were arrest for theft from their stores or fired for stealing. I think they don't want qualified people working there because of the theft by upper management.

I am a Huge Fan of Joe Boxer under garments. Its All I wear, Last month I went to Kmart and purchased a couple of bra's and under wear. The underwear are still great as expected however after the first wash the wire of the bra's started sticking out. I let them air dry, so that couldn't have messed them up. I am so disappointed. I am really faced with do I want to continue to buy Joe Boxer products now.

I bought my great granddaughter a pair of boots for Christmas $24.99. I just found out that they did not fit (I get to see her very little since her mother my granddaughter passed away when baby was 3). So it is not like I see her every week or even every month. But anyway on with my complaint. I took the boots make to the store today the very store I bought them from and said" I know this has been a while and I do not have a receipt. And I know that they have probably been on sale since Christmas." And I will have to take sale price as the refund. (I really just wanted a in store credit as I shop K-Mart often (2 or 3 times a month at least). Boots still had all tags hooks to hold them together so you could tell they had never been worn.I get a $4.00 (+ tax) in store credit! That is a TOTAL RIP OFF! You can NOT TELL ME THIS BOOTS were $4.00 EVER! I know there is nothing that I can do since I had no receipt as far as these boots go. But there is one thing I can DO. NEVER EVER SHOP K-MART or SEARS EVER again! Karma will bite you in the butt ever time! Steal from your customers and you will loose business and have to start closing stores! HELLO..Sound familiar?

i had spent over 15 minutes in the clearance table of the shoe section & found a pair of mid boots wide size (of which they carry little), full priced 24.99, box marked clearance 14.99, Sign on clearance table 50% off with breakdown of prices..i.e. 24.99 - 12.49 etc. I go up to the cashier and it is not on sale, wait to get someone to help @ cashier only after hearing alot of dribble, that it was not on sale... this is the 3rd time ive been to this store and they have done this . not even a sorry for your timewasted rooting thru all the shoes on the table and floor of the clearence area( clearly marked with tons of sale signs).. who does that? and how poorly managed this store is. WALMART here i come

As an employee, a new one infact ive witnessed and experienced alot of mistreatment at our Guam store. Persons listed above has been abusing there power and should be terminated or suspended or even demoted. Example: Requested a day off due to having an oppointment for my daughter, and HR told me I have to just call it in and get a write up. Even though im informing them a week in advance. Totally wrong. Also an employee who came in with a little highlights on his hair was told to dye his hair brown or get fired. Is that how Kmart works? When ever they have bad days its bad days for everybody and favoritism is so noticeable.

i just checked out at K Mart yesterday and have 2 issues- #1 is that when I went to www.kmartfeedback.com there was no where to do survey, possibly due to the $4, 000 card entry date has passed. #2 I again asked how to get a replacement rewards card/ linking my old card # to a new one as I have been putting credits on my rewards card by using my phone # @ checkout, BUT have no way of collecting them. First they told me to text "pin" to 595959---I DON"T need the pin I need a card- Then I was told to go onto KMart rewards and I could print out a copy of my original card to use...They have even Emailed me of a coy of one of my receipts ..I have the number of my card, but to no avail did I find a place to get a copy of my original card nor any helpful info to my issue...Survey says-------WindGap Kmart doesn't know their --- from a hole in the ground,

Hello, I was in kmart 4151 this mid-afternoon and patsy first of all is never at her station and customers are getting tired of having to track someone down just to get help, either keep her up there or put her somewhere, where customers dont have to chase her down. "this is an everyday occurance" then jessica is another that girl is so disrespectful toward you cashier heather, our family comes in there all the time and heather has always be very kind and helpful to our family, so thank you for having her there, but the other 2 girls are very rude and lets be honest very ignorant. They both talk to heather like she is stupid and we think they are very rude and should not be working there is this the kind of peolple that you employee. If so that very sad. Im a ceo of a company and if one of my employees ever did that knid of thing and my customers heard they would be out so fast there heads would spin. It's not professional.

Kmart stores offers bonus points with every purchase made with your card. Begining in October of 2011 I have made layaway purchases totaling a $1, 000.00 plus and have never received bonus points for these purchases. I have contacted the store, written letters to the corporate office, and applied for lost points online all with dead end results. I never received a phone call or a letter from the corporate office acknowledging my complaint. On February 17th I paid out another lay-a-way with the same results. I am begining to thinks that this is a ploy to get customers to shop at kmart. I will never shop at kmart stores again, I have in return told all of my friends and family about this issue. This is very bad customer service for such a large corporation.

We went to Kmarts today at 1 p.m. by 2:30 p.m we were at the register (two people) q head of us, well custormer 1 had trouble with her order it took the front desk manager 5 or 10 minutes to come over and she was rude then she had aniother problem the same clerk took her time coming over, we ended up standing in this line for over 1 hour, i am handicapped and so is my husband, i am now going through treatment for tumors in my kidney which means i'm not suppose to be on my feet for more then 20 minutes at a time, the cashier was great she kept saying sorry, but because of this superviser i am suffering from pain that should not have happened .Plus we were at register 2 where the doors were open constantly from people going out it was freezing .We waited till after the black friday crowed had gone before going there, The cashier Tyinsha was trying very hard to relax us others in line.She did her job very well.The manager was an older lady long blonde/gray hair and wearing a Santa claus hat.i am very disappointed in the serve she gives there..I go to kmarts at least once a week from Pittsfield but now i'm thinking of cutting down my trips there as this is not the first time i have had problems in the past.

I spoke with a pharmacist named Mike the day before picking up my prescriptions so they would be ready for me. When I went to pick them up the next day, neither of the 2 prrecriptions were ready and I had to wait around in pain (recent surjery) until they were ready even though I had called them in the day before. Pharmacy was busy with hardly any one working. I will not shop there again

On December 20th your stores were busy. I just happened to get in a line where the cashier was slow. I was about five or six people behind and I told her to hurry up. My daughter who is six was getting restless and started asking when we would be going home. I told her to shut up which is when she started crying. I gave her something worth crying over. I pulled her hair and slapped her and that was when security was called on me. They called the police on me and they accused me of child abuse. My daughter is now in foster care because I told the lady to hurry up. If she had been doing her job in a timely manner I would not have lost my patience on my daughter. She only called them because I told her she was not doing her job right. I want my daughter back.

On a previous purchase I received a reward card at a value of 5.00 off my next purchase. On 12/23/11 I made some purchases and at the checkout the discount was not given to me. Iwas told it was declined or expired and was not there for me to use. So what is the purpose of a reward card if it has an experation time limit of using the discount. That is a sloppy way of business to give something to be use later and then not honor it at the checkout lane. Christmas time is not a time to show a ripoff of a so called reward card or discount. Very disappointed with the service at this store. Receipt#[protected] 12/23/11 my email is [protected]@yahoo.com

I am very disappointed with store 7068. The staff are inconsiderate and ill-trained. I shop at Kmart/ Sears often. I utilize the lay-away program alot. I love the products of the store and have friends that have retired from the Corporate Office in Troy, Michigan. Because of all this I have high expectations when I shop.

I recently had purchased a layaway in the amount of $400.00 from Kmart. I made many multiple payments and finally went to remove it yesterday while making my final payment. I was told by the staff that they could not add my shop your rewards that the points would take a day. I understood that the shop your way rewards card when utilized at the beginning of purchase would be swiped and at the end of the purchase that the points would be added and could be redeemed. Well, I went back this morning to make another purchase and they still werent there. This has happened numerous times and everytime the staff tell me I need to add them myself. This only happens at Kmart Store 7068. The Sears store 02642 that I go to have everything on the bottom of the printed receipts and never have any problems with adding my points.

My shop your way rewards card number is [protected] with a pin number of 3253 4363. I was expecting my 4000 points from my layaway! now I would like even more! Please train these patrons for this program more extensively! Thank you.

Christie Heidger, BSW
500 Village West Apt. K
Midland, MI 48642