Kraft Heinz
Reviews and Complaints

Hello!
I recently purchased a bottle of the above dressing at Wal-Mart in Lancaster S.C.
Maybe the word 'lite' should have warned me, but I found the taste of this dressing entirely disagreeable.We buy Kraft dressings exclusively, and are never disappointed with their quality-until now.I do not intend this as an insult;please do not take it as such.But I would appreciate a full refund($2.00), as I had no choice but to get rid of the dressing.
Again, we enjoy Kraft dressings, but not this one.
Sincerely,
David Ahtes

I opened it today and there was one pack opened and hard chunks were everywhere.
The other packs seemed okay, but I was unsure about there integrity so I threw them away too.
The use by date was Jan 2020. I have never had this issue as I use this product weekly. I use 2 pitcher packs a week. My son drinks at least 8-12 a week.
The bar code is 4300094964 1
There is also a number on the package 04050029072500

On opening the seal beneath the cap the seal appears to be contaminated with a mould. Obviously, despite its sell by date, it is unfit for human consumption. It was part of a four pack, purchased at Sam's Club at Denton, TX. The item was purchased on 4th May 2018.

Please provide a suitable refund, and send it to:

Mr D. F. Culpin
7250 Hunnington Drive
Sanger
TX 76266

Purchased 2 packs of Velveeta 16 slices. Tried to unwrap the cheese slices and it's like the plastic disintegrated into tiny pieces. It was so hard to see where the pieces of plastic were and if you got them all of the way off. I missed a piece and was chewing on it. I cannot believe Kraft would wrap their cheese in such defective plastic. It was so frustrating and time consuming to get the plastic off. My husband was so upset he threw the other pack away. I can't imagine a child or elderly person trying to get the pieces of plastic off or thinking it was off and ingesting it. Could be a chocking hazard.

UNSEALED FOOD IN NEWLY PURCHASED FROZEN PACKAGE

Purchased within the last two weeks, probably from Fred Meyer (Kroger, ) and kept frozen until intended use. When opened to use, the plastic film was attached to only 1/2 of the plate so the food was not sealed. I threw it away. ID Panel reads:

MSO3818F61 1111 P-15703
Best by 28 JAN 2020

Creamy Basil Chicken with Broccoli

My contact: [protected]@comcast.net

Last night on April 29th I went to make my husband a sandwich, I looked down in to the container of miracle whip that washout two thirds gone and saw something reddish black. I grabbed a butter knife to scoop out the dis colored miracle whip to find that it was a nail that had rusted causing the reddish discolor. this is very upsetting as I have two young children that have eaten out of this container.

I bought the vanilla instant pudding to make banana pudding for my brothers birthday. I had everything ready the bananas cut and the nilla wafer's ready to go followed the directions for the instant pudding, stuck it in the frig to set and it didn't set, did it with the five boxes that I bought and only 1 set the other pudding never did set it was pure water, by this time the bananas were turning brown and it was all a mess. I was not happy because his birthday was the next day and we did not order a cake because he loves the pudding so I had to run around and go find and buy more pudding and throw away the brown bananas that I had already cut. There is no phone number on the pudding boxes that I had so I couldn't call them. If I could just get coupons for the vanilla pudding and to also have them check on why that happened and not to let it happen again to there product.

When I opened the pouch and poured the powder in my mixing bowl, I thought the powder color was a little off. When I poured the boiling water in, the color of the Jell-O was of dirty brown water. And the smell of the mix was not fruity at all. I purchased the product from a local Wal-Mart. I did not return the box to them as I did not have my receipt. I thought I should write just to let you know. I still have have the empty box, and wonder if you need more information than what is memorialized here.

I purchased twelve boxes of your Kraft spiral macaroni and cheese..i noticed it showed a picture of your regular macaroni and cheese on the front..imagine my surprise when I opened the box to find thin strips of pasta.not spiral at all..not the normal spiral pasta! Now I am stuck with ten more boxes of this weird pasta stuff! What happened to the REAL spiral mac and cheese? I wont be buying any more mac and cheese from you.
Who knows what I will find in it?

Hi,

I received a reimbursement for the Mccafe K-pucks I bought from Costco from you in reference letter 81621626N. I tried to use them at Costco and they would not accept them since they are a wholesaler, coupon says retailer. Walmart would only accept one coupon per purchase as noted on the coupon. How is this a reimbursement? In order to get my money back at Walmart I would have to buy 13 boxes at $9.99 to get 12 pucks per box. I originally bought one box of 72 from Costco. If you do the math I would have to buy 6 boxes from Walmart to get the same quantity and can only use 6 coupons to do so. I would then be spending $60 to get half of what I had before and only reimbursed $18. So your reimbursement will end up costing me $80 to get my $38 back. Please ship me 72 pods at no charge or send me one coupon I can use at any retailer for the amount of $39. I can send you back your coupons. Thank you.

Regards,
Paul Thomas
349 Sienna Cr
Kitchener, On
N2R 1T7

product bar code:[protected]
The peas had turned black .
Complained to Woolworth Eastland shopping centre and was told to put in writing to Kraft Heinz.
Pack opened 22 April 2018
Inside the peas were discoloured and black in colour.
The product was bought at Eastland shopping centre Woolworth in January 2018
Threw away the product.
I like to request a refund or replacement.
Never had any problem like this before.

I bought a 4 pack of koolaid jammers from sam's Club and when I took the Cellophane off the cardboard containers were all wet from several broken open juices from various packages and everything had to be wiped down that was salvageable. There was 6 open ones and one big mess that wasn't worth the $5.98 I paid for. UPC [protected]. Please contact me about this issue [protected] or [protected]@hotmail.com. Courtney

after greetings
it is submitted to you by mr. adel mohamed mohamed mohamed abdullah, living in in b 19h hussien wassief street - dokki - giza - egypt - his chosen place in the office of mrs. mohamed reda fouad and hamdy hassan ahmed located in (h) 1 el shirefe in street, kisr elnile, cairo
it honors me to represent the following"
in the date of 4-3-2018, i sent an email to you complaining against the decision taken by the management of the company, in egypt, it is in regard with not paying my dues resulted from the signed contract of employment between both of us, in the date of 1-1-1992. as i joined the work for cairo company for the food industries heinz egypt, for the position of sales manager, for the bperiod of 25 years, tillbeing retired in 11-8-2017, i continued my work till 15-10-2017, meaning after retirement with about b2 months, thus the contract extended for unlimited time.
on the date of 7-3-2018 your mastery replied this e-mail, you asked me to contact mr eihab mousse (the manager of the human resources department) for the company to solve the subject. you communicatedhim. you asked him to see this subject to apply your request, i contacted mr. ihab, he informed me that i will get my dues and rights. he asked me to wait till receiving the reply of the company, in dubahi. and that they will reply in 20-3-2018. when i called him in the next day. he repliedthat hegot no reply from dubai. and that i must wait till 29-3-2018. and maintaining my rights with all the ways, thus i mustask you for my rights. it is recorded with no 305 for the year of 2018> for workers. 6thoctober, despitethat, i did not inform the company. as it is the request of mr. ihab. he asked me to wait till 29-3-2018> but when talked tohim, he informed me that he could not reach to the best solution and that my due sum of money is very big and that there is no balance sheet for the company that can bear paying this sum. that is contrary to what they notified him as you decided in your letter sent to us in 7-3-2018 aboutthe necessity to contact mr. ihab, (the manager of the human resources department) of the company to solve this subject. and you also informed him about this subject.
due to his insistence not giving me my dues and escaping from doing his duties and what you asked himto do, he asked me in 29-3-2018 to wait till 12-4-2018- he informed me that company did not agree to pay my dues, because i made law suit against it, i replied him. and said that i did not announce in the claim journal until now, as asign of my submission to the waiting request. i am ready to waive this claim in case that you paid my dues, as i made this claim. after being informed that i must maintain my rights by all the means, but i was surprised that he left his job in 5-4-2018 without solving my problem, and did not give me my dues like the other employees, with noticing that he also got his dues during leaving the company. that is all considered as prejudice against my dues from this manager without any justification.
also the management of the company paid the dues of some other employees. during their leaving the work. from the company. at the same time in which i left the company. and also some other employees. whose ages exceeded the age of 60 years old. like mohamed khaliefa - and mr. salah shihab and others,
now the company is paying the dues of about 60 workers.
based on the above mentioned, i ask your mastery to issue your wise decision, quickly to pay my dues. which i did not receive until now and mentioned above so that you can cancel and raise the injustice falling on me by the management of the company.in egypt, especially that, i served the company with faith and honesty during all the period of working for the company, that was more than 25 years.
kindly accept my highest respect.

I bought Shake 'N Bake Extra Crispy Season Coating Mix and the "shake bags" both were cut incorrectly! Each "bag" had a perforated line right in the middle of the bag - pretty difficult to "shake/coat" chicken and/or pork chops in this little bag. I had to use my own bag which was an inconvenience. I have the original contents if need.
Stamp info on the bottom of the box is BEST WHEN USED BY 23 DEC 2019 D801 13:30

Not sure when this changed as we had been using another brand for a while but just tried Heinz again and it's sickeningly sweet. I stopped eating it when they moved their plant out of Canada. There is a faint taste of tomato but mostly sugar. And worst liquid sugar which is deadly for us. I will go back to the other Canadian brand for good for the two reasons above. But it's pretty disgusting that the TOMATO flavour that is supposed to be the first and main ingredient is not first!

My husband has been addicted to Heinz Classic Ranch for many years. He will not use any other dressing. Over the years, the bottles have become more and more difficult to open. The directions say "twist here" but that is a joke. Have YOU tried to open one lately? An adjustable wrench works, but nothing less. I will not use any of your dressings, but I will just get out the adjustable for him from now on.

I recently bought a bottle of Simply Heinz Ketchup. I've never had an issue before, but after using it a few days, it developed a strange, overly sweet, fruity flavor. It is unusable because it makes everything taste weird. My husband and I both tasted it by itself to make sure and sure enough, it's a very strange taste. And it was fine the last few times we used it. I don't understand what would cause the taste to change.

Hello, the other day I bought 2 cans of alphagettis from Zehrs in Cambridge, ON and when I opened both cans so my daughter and I could have some.. one of the cans had no pasta letters in it at all It just had the sauce that was super watery... not sure how that happened but it did, we were looking forward to our favorited alphagettis this has never happened because. I guess it's because it's friday the 13th.

The bag States they are zesty curly french fry potatoes there are no curly fries in this bag there are a bunch of broken pieces and exactly 4 curly fries. I am going to attach pictures if I can that is not acceptable there should be more curly fries in this bag then 95% broken pieces with seasoning on them. I believe when you are advertising that they are specifically curly fries the majority of the product should be curly and not just a bunch of broken pieces and ends. I don't mind paying for or $5 for a bag of what I'm actually supposed to be getting. I could have purchased a store brand for $2 and received ends and pieces with some seasoning on it.

Quality control must've missed this!
Instead of sealing the foil packet that the cheese mix is in, it burnt it and was put inside of the box of Mac n cheese open.
Ended up throwing whole box away.
Since this is a favorite of my kids and now my grandkids, I am surprised.
It only takes one bad experience to stop using a trusted company- hopefully the problem was corrected.