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I am an employee at Kroger branch 675. I feel as though the courtesy clerks are taken advantage of and paid hardly any respect. I realize the courtesy clerks' job includes more than bagging on the front end. The baggers are the stores custodial staff, the ones who run errands for the managers, the ones who push the buggies in throughout the entire day, and the ones who clear the parking lot of carts each night (this is assigned to one person). I realize this is part of the job and that's why this isn't my complaint. The managers at Kroger branch 675 don't respect the courtesy clerks in the slightest. Many times I've seen the managers take advantage if the baggers by asking them to go outside to push in buggies when they've just came in. Note that it has been extraordinarily hot this summer. 30 minutes on the lot sure does take it out of you. The managers ignore this and complain when we take our rests after pushing in a long line. They're fortunate no one has dropped from dehydration yet. The baggers have gotten sick in the parking lot, and are told to go sit down for 5 minutes and then get back to work. My outstanding complaint is not exactly about the parking kit but instead a matter if respect where it's due. The baggers contribute a kit to the store and I believe they deserve respect to a much higher degree than the managers are giving them.
As a footnote, the new manager up front has prompted me to finalize this complaint because she's just crossed the line in disrespect. I appreciate your consideration.
The complaint has been investigated and resolved to the customer’s satisfaction.
I HAVE WORKED FOR KROGERS FOR 9 YEARS AND 2 MONTHS AGO MY HUSBAND PASSED AND I KEEDPED IN TOUCH WITH MY DEPT. MANAGER I WASN'T GONE LONG BOUT 2 1/2 WEEKS AND I LOST MY YEARS AND MONEY.
On 11/24/2016 I returned after being suspended for a false allegation of fighting, which is now on my permanent record that Sandy Casey helped me get back to work. I was working from on Saturday 24, 2018 @ 7:00 a.m.in the morning to 10:00 a.m. and tried to take a 15 minute break at 10:00 a.m.. I had no help and the person called Renee had offered no assistance and walked away. She virtually disappeared. I saw her in the bakery and told her from the floor that I was taking a 15:00minute break from the floor away from the deli. I went to get a bagel to take on break and held it in my hand. She said you can't take a break and need to finish. I replied I have been working for 4 hours and need a break. I was reported to the management as being a problem because the Bistro lead Renee, said I was a problem. She not only yelled at me and said I could not go on break because I had to have everything out by 11:00 I was going to be finished by 11:00 all I needed was a break. I was confronted by both her and Cierra the other manager on the floor and chased back into the deli. I had low blood sugar and a nerve condition that developed from the attack I encountered before the first suspension. I had also lost my vision in my right eye and could not see unless I had a patch on my right eye. I was told by the Bistro manager Renee to get over it . I could not get over the assult nor the blindness or even the nerve condition. Now I am bullied again and told I fought the two managers and verbally said something to them. All I really did was toss a bagel when I got chased by Renee and Cierra back to the deli. If anyone is to blame for the problem is Renee because she panicked and caused a problem that was no there. and involved another manager. I am the victim not the aggressor. As a result I have been off work with no employment benefits. and no Back pay! I want my Back pay that is owed to me $5853.00 if not more. I am broke and destitute and have no job to boot.
If any manager receives this letter you can phone me at [protected] . I need help I don't want to get a lawyer, but If I don't get a letter