Lensmart’s earns a 4.3-star rating from 6 reviews, showing that the majority of eyewear customers are very satisfied with their purchases.
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Glasses
I ordered a pair of safety prescription glasses. I could not see through the lenses. They said the prescription was made correctly. So I sent the glasses back shipping at my expense. They offered to refund only 70% of the lenses and 100% of the frames. I filed a dispute with PayPal because I fill they should refund the entire price since the lenses were...
Read full review of LensmartIs Lensmart Legit?
Lensmart earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Lensmart has claimed the domain name for lensmartonline.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Lensmartonline.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Lensmartonline.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Lensmart have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Lensmart and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Lensmartonline.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Lensmart protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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About Lensmart
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1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If you don't have an account, create a new one to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with Lensmart in the 'Complaint Title'. Be concise but descriptive to grab attention.
4. Detailing the Experience:
- Provide detailed information about your experience with Lensmart. Mention key areas such as transactions, steps taken to resolve the issue, company's response, personal impact, etc.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents that strengthen your complaint. Avoid including sensitive personal data in these attachments.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Lensmart.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.
8. Submission Process:
- Click the 'Submit' button to officially submit your complaint to ComplaintsBoard.com for review.
9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay engaged with the process.
Follow these steps to effectively file a complaint against Lensmart on ComplaintsBoard.com. Your detailed complaint can help address the issues you've faced with the company.
Overview of Lensmart complaint handling
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Lensmart Contacts
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Lensmart emailscs@lensmartonline.com88%Confidence score: 88%
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Lensmart social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 18, 2024
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