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I bought some nba jerseys from lightinthebox.com(they have another site called Sellerkey.com), thinking they might be ligit because of the pictures. when i recieved them after a month i was very dissapointed. they dont look anyhting like hte picture. and they wont give me a refund but a coupon instead. thats ridiculous cuz im never using this site again.
The jerseys was sposed to be a swingman which means it should be stitched. the numbers looked like they were spray painted on the jersey. and there is no tags. its all mugged.
These guys just stick in nice pictures, bottom prices, once you pay, that`s it, you are ###ed, it is just a BIG BIG RIPOFF.
The complaint has been investigated and resolved to the customer's satisfaction.
No way to contact the organization, they took my money, haven't sent a product, and have given me no way to contact them. This seems like a scheme. Looks illegal. When I log into my account there's no history of my having ordered a product, therefore there's no way for me to contact anyone at the organization. Disheartening joke.
Ordered a dress 25 September and paid for it said 35 days delivery . Took over a month to arrive . Arrived too late and is much too small even though I followed their sizing guide . I have sent Numerous e msilsv asking for a return address they just keep sending me a link which does not work .
DEAR TEAM,
I have not received my order still. It's almost two months. Very shame on THE LIGHTINTHEBOX delivery performance. My Order number is #[protected].
I have sent many emails to Customer Service but no response still. Can you please deliver my order, or call me @ +91 [protected].
Regards
Sathish Kumar
Hi i bought peandant light and have scratches and broken Glass
Dear Sir / Ma'm
I have purchase your product with following details -
Product name - 2017 New design Display single band 900mhz Repeater
Model No. - KW16L-GSM
Sr. No. - LC201700624042
it was purchased through LightInTheBox.com (Order No - [protected].) on July 12, 2017.
Now its not working.
Please help me.
Order number [protected]
Or [protected]
Products were way too small. Size chart was incorrect. In addition they sent me one item that I did not order in a missing 1 item that I did order. I need to return products due to incorrect size. The button that you select for returns is not viable my number is [protected]
Why have I not received my order yet...?
Why do long?
How long will it take I have paid for my order online but not received anything
Pls reply
Please I have a problem with my order because I made a mistake to for two sneakers right now I have written message back but have not gotten any reply.I need someone to get back to me
Here is my order number [protected]... i have ordered 3 hats and when i received i found that it does not mach what they shown on the website another models and another colors which is totally clear cheating and i want to refund... check the below pictures of what i ordered and what i received
how long did it take to deliver to uae, because i ordered something and it hasent been delivered..
i live in uae too so i wanted to ask someone who bought something from lightinthebox
thanks you,
Alyazia
Hello I don’t have an account register with that order, my card was charged and I do not have the item. I need a tracking number and not any kind of link to ask me to sign in my account which I can’t! Thanks
I paid for my item on the 2nd Of September and I received it on the 22nd of September.The item came broken the order number :[protected] and I would like a full refund. As I am not pleased with how long it took for it to arrive.
P.S For some reason it is not allowing me to upload the video I took it keeps saying "file not uploaded".
I ordered some products as a guest and never received confirmation that it was ordered. Could you please track the product through guest name and let me know what the status on my order is.
I would greatly appreciate it.
Thank you
Timothy B. Hill
My parcel is not yet received by me and I m not able to track it too, please let me know where is my parcel I order a mike and I need it urgently for some events
Hei I orderd 8 foto frames 2 of them was broken. And im going to yous them in my wedding 16.09.17 Thats very sad .
I ekspekt it to be fikst son
I ordered mi band 2 on September 3rd
I didn't any delivery or information about my package till today
They are not responding to my requests
I don't know when my package delivers
Worst experience from light in the box
I got the wrong color of the dress. I got my order in one month even though it is specified on the website that it will arrive in 3-4 days. Also, I payed extra money for shipping. I need my refund. It is unacceptable.
I ordered cycling jerssey and i want to exchange the size and there is no return policy option pls tell me where to exchange my jerssey
I returned a poster as it was meant to be a canvas 4 months ago...
They say it was never delivered although my postal service has a signature and proof of delivery.
They will not refund...
Complete scams. I will take legal action and then update.
Pathetic.
My order is doogee mix phone not given payment confirmation please reply my email id is srahul11560@gmail.com
I spent a lot if money for a plumbing fixture which cannot be used in the U S . The different installers as well as licensed plummrrs's can find the adaptor to hook it up to use in the U S. I tried to contact this company as well as return this expensive fixture but failed in my attempts.
not size, not quality, Product Damaged
I order one dress alerady more then 30 days ovee still am not getting my oreder
I have been trying to send this dress back to you as it does not fit and is far too long
Please can you let me know how to send the dress back to a UK address
I have requested this before and have not heard anything from you
Yours sincerely
Julie Wright
juliann.w@mail.com
I have place a ticket requesting for my shoe size to be change. No reply and the product has not even been ship yet. I would gladly appreciate if I can get some assistance
I ordered from this company before. Now im noticing i can't get in contact with them. I purchased several things from them. So now im not going to get what i paid for. The tracking number is not found. Screw me once you will never screw me again. I will pass it on. Don't fool with this company at all.
I don't understand why lightinabox couldn't explain to me about extra charges about the order. I'm really disappointed and If it doesn't get sorted I'll won't rate lightinabox to anybody become of this and I would like a FULL REFUND due this faulty advertisement
I placed a order in the beginning of may for 10 items. The money was charged to my mastercard, but to date I have received only 3 items. I would like to know when the other 7 will ship.
Hi My name is Charity Nontobeko Mncibi and I am from South Africa my problem is with the site. I just joined the site and I woul like to place an order but I can't because the site only shows dollars and pounds and we can't convert into rands. Please can you help us South Africans with it icon of Rands.
i ordered a pair of boots i wont a refund by the end of this weak i am never buying any thing from you again i wont to buy some bikins and dress i donubderstand your chart no one help me and very bad service i wont my refund please because i have order alot on line and nothing like your company so sorry about that
october 24, 2018, someone with the khynirah gindraw used my pnc bank card ending 3638 to order stuff can you guys email me at tylishajadeabest@gmail.com or call me 2159715961i need a read out of this transaction because i am making a police report . ive created a account so i can chat with you guys but the number provided is false
I have not received refund of my oder no [protected]... Please help me out... My email address is Eddysleep11@gmail.com
Do not mess with Lightinthebox.com - it is frauding service. They just steal your money!
On 07.03.2017 I ordered a product with a processing time of 1-4 working days. They do not deliver cargo!
They're fooling people!
ORDER ID: [protected]
Up to this date I have not received confirmation about my order or about my email which has been sent to pay pal and to lightinthebox
I've canceld my order as soon as I read countless bad reviews..They said they will refund me in 3-4 days..I am still waiting..I think they robbed me..I've been trying to work this out with paypal customer service, but no success there either..I don't know what to do, that was all money I had, and now its gone...
I have ordered a dress on the first of December 2016 to South Africa. The item was shipped on Dec 7 yet I haven't received my order as yet. This is my first experience with Lightinthebox and it's really quite disheartening. Please advise me on what is happening. Order no. [protected]
Concerned Consumer
D.
the cartridge inside the faucet broke, and it has turned out to be impossible to find a replacement part. i would not have bought it had i known that replacement parts were not available.
I think I bought something from them 2-3 years ago and suddenly I am inundated with spam emails offering their products. The customer service and unsubscribe facility at the bottom of the emails is greyed out so I cannot respond to them.
Was instructed to generate " return merchandise authorization " form. Has been impossible to do that. Instructions change with each step of process .
I have been given the wrong order please can you give me the hair weave on that I ordered. I also would like to take the hair back as it is the wrong hair .I don't have the address to send it back.it cost me a lot of money. I am disappointed.
REGARDS hosannah Walter's.