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Prospective employees of Lincare, DO NOT WORK THERE. The culture of Lincare is very negative. After working there as a center manager and receiving a promotion to District Manager I got the opportunity to work closely with other DM's and one of the Regional Vice Presidents of the company. I can only speak for my area and region as to the environment and the culture, and the management style that trickled down from the Regional VP was that of intimidation and fear. The Regional VP that I worked under was unavailable 90% of the time and when you she was available she didn't have time to address your concerns or challenges you may be having. Her way and advice to solve problems was, put them on an Action Plan and then fire them in 2 months. Any time there was an issue that she did address, during the conversation if you had another idea or point, she would cut you off and say, "look, I've been doing this for 25 years." So, basically shut up and do as I say and don't ask any questions and don't think for yourself. It often times took her a month to sign off on expense reports, and accountability was nonexistent. She let you know how busy she was, but in a year and a half she only came to my area one time. I don't where she was. My coworker and neighboring DM, the whole time he was employed, for over 5 years, she showed her face ONE time. She had to call him and ask where one of the centers was. She had no idea. I was advised to fire people on the spot, and then it was up to me to manage 2 or maybe 3 centers at a time with no center manager. The air of upper management is very arrogant and condescending of lower level employees. Other DM's laughed and joked about there center manager's and sales reps when we would meet. Often times the whispers were, "what kind of talent do you expect we can get with the horrible salaries they pay here". I was told by one DM that Lincare hires the "ugliest" people on the planet. I also had one DM tell me that he was going to hire this attractive woman just to have a little eye candy for about 6 months, until he would have to fire her because she was "stupid". As well, let me tell you a little about their pay structure. I was originally offered $61, 000 as a District Manager. I negotiated up to $65, 000. They pay their sales reps a $24, 000 base, their customer service reps about $10-12 an hour, their drivers about 12-14 an hour and the respiratory therapists about $18.5-21 an hour. This is horrible pay. They DO NOT take care of their staff. Most healthy centers operate at a 30% EBITDA, that's not bad, they make money, but they sure as heck don't pay the staff. They work you like a dog and give no thanks, what so ever. Centers do not bonus, that's a hoax. When the bonuses are set to be paid every quarter they dump all the bad debt at that time and it causes the profit to diminish, and the thresholds are so high you wind up not bonusing. When you do it's $100 bucks gross, $65 net and you feel like you were just slapped in the face. The communication between centers is very resentful and often times they hang up on one another arguing. They do not promote a healthy working environment. As for sales territories and overall salesmanship, there is none. They have very little sales structure and there are no concrete quotas, so the goals are not objective. There are constant rifts between sales reps and the turnover rate is somewhere around 30%. If you take a job at Lincare it will be a matter of 2 months and you're caught up in negativity, resentment and disdain for upper management. It is the worst company I have ever worked for. The Regional VP's name is Jill Parker. Her region of Texas, Oklahoma, New Mexico and Arizona is dead last in the country in every category, growth, turnover, held sales in accounts receivable and I'd say overall satisfaction. She is single handedly the most arrogant woman I have ever had the displeasure of knowing. She does not motivate. She does not inspire. She does not produce. I have never heard ONE person say Jill Parker is a great person to work for, a hell of a leader or anything positive, no one. One more thing in closing, I had a conference call phone interview with an environmental company as a sales manager. On the phone was a Regional VP and two other sales managers. When I started the interview I was telling them about my experience at Lincare. One of the sales managers on the call chimed in in the middle of my statements, cut me off to an extent, and said, "Let me tell you bro, I know Jill Parker, and she's a real [censored]." It shocked me, and his coworkers were taken back a bit, but this was an entirely different company in a different industry...what does that tell you. Run from Lincare, NOW!
The complaint has been investigated and resolved to the customer’s satisfaction.
ok, so it didn't work out for u/there r many employees working on their resume while making a few bucks/ we need to keep in mind that it is a publicly-traded company, and MUST watch the bottom line...signed, Sr Serv Rep
I used to work there as well ! In South Jersey and not only do they treat the employees like trash they treat the customers like trash as well ! BEWARE OF THIS PLACE, THEY ALLOW THE DIST MGR MS K.S TO ABUSE YOU AND DO NOTHING ABOUT, SHES A LIAR AND IF YOU TRY TO TELL SOMEONE SHE WILL FIRE YOU AND THEY WILL DO NOTHING ABOUT IT EVEN IF YOU HAVE THE PROFF ! THIS PLACE IS THE WORST ! EVERYBODY LIES TO GET AHEAD, THEY OVERLOAD YOU WITH WORK, NO ONE HELPS YOU THEY TALK ABOUT YOU TO EVERYONE, AND ITS DIRTY IN THAT PLACE ! THE MGR USE TO LEAVE AND GO HOME, WALK AROUND ALL DAY SAYING I CANT WAIT UNTIL THEY FIRE ME, YOU COULD HAVE 20 CALLS AND THEY LET THE PHONE JUST RING ! BEWARE OF THIS PLACE ! I WOULDNT LET MY DOG USE THERE SERVICE, THEY ARE ONLY WORRIED ABOUT HOW MANY O2 ORDERS THEY GET IN ONE MONTH ! THATS ALL THEY CARE ABOUT ! BEWARE OF LINCARE IN SOUTH JERSEY ESPECIALLY, CHERRY HILL CENTER
I have to agree that there is definitely something not right with the cherry hill lincare center.I have been a customer of lincare in south jersey for about 5 yrs now.I have seen a few drivers come and go.My last driver i had was fantastic always at my home for a delivery bright and early and would help me with anything i needed even if just a conversation.within the last six months they have been sending me this heavy set fellow who honestly probably should not be a driver.I have never been so bombarded by a driver about medications...This guy does a whole song and dance about what medications im on and can he contact my dr to ask if they can switch my medications and tells me what medications i should be on.I mean i am no dummy i know when something just isnt kosher.Why is this guy pushing these medications on me?I have told this guy no about four times now and he still continues.What am i going to have to do to get this stopped?I just think its insane that lincare sends this guy to push medications.I mean he is not a dr so why is he telling me what i should be on?that is my dr's job!.This guy just seems like a liability.None of the other drivers have ever been this way.I am wondering if this goes on at all of lincares?management needs to fix this issue...asap
110% complete truth from the above posters
Jill Parker is a JOKE! I unfortunately was caught up in all the drama of Lincare too. I have never worked for a company that is so corrupt. I honestly believe Ms. Parker is the seed of Satin. She is a miserable, ugly, horrible person. Someday she will come to know all the pain and suffering she has created for thousands of people. Jill Parker had NO redeeming qualities!
Well, I agree with this post 100%. I worked for Lincare as a Center Manager for 3 years. And it is a very negative company to work for. I seen the area manager 3 times in 2 years. He was always soooo busy, as was everyone else. BUT my location was putting out 65% EBITDA the month before I left so my location was very successful. BUT my sales rep was greedy and wasn't willing to listen. After her saying demeaning things to me and multiple write ups and nothing from upper management being done, I decided it was time for me to leave. I do not recommend this company to anyone! I have a lot of other things to say about the integrity of this company but I am going to keep them to myself.
Current employee here, but boy oh boy am I disgusted with myself. I had worked a few years ago at Apria, and I met a guy there who was a former employee of Liincare's. He had warned us NEVER to accept a job there. At that time I did not foresee the future, as my crystal ball was on the fritz. But now here I am...been here over a year. Work in Held Sales, and I'm just flabbergasted at what I see. Nebs going out without a qualifying dx for one thing...and when I ask why, I get the same old song and dance...the area manager seems to think it's ok to send out equipment without a qualifying dx. The patients don't know that their insurance won't pay without that, and many MD's offices don't necessarily know that either. In my mind, it IS Lincare's job to know if/when insurance won't pay, and in turn educate our customers and referral sources. But no. Nobody seems to think that is a remotely wise idea. Just turn it into patient pay. If I were the patient or doctor's office, I would have twin cows over that. Or, portable O2 goes out to patients whose current testing on file only qualifies them for nocturnal. What the hell is that? I just not so sure I can stay here much longer...my sanity has long gone out the door. My former co-worker at Apria, who warned me about this place, would have slapped me silly for even applying for a job here. Now I know all too well how right he was!
Totally concur on the opinions of Jill Parker and her little clone is Rebecca Bowles! If you want some peace of mind check out all of the complaints about Lincare made to the better business bureau and of course they don't respond. Just a matter of time til the gov't comes in to shut them down and Jill Parker deserves to be indicted for her negligence!