Marble Law
Reviews and Complaints

Legal battles can be stressful and confusing, but marble completely transformed my experience. They're not your typical stuffy law firm. These guys are forward-thinking and innovative, and it shows in everything they do.

Their entire structure is built to make everything as easy as possible, you start with a call with their offices about your case, and from there forward they take the wheel, assigning you a lawyer and astablishing a legal plan

I had the pleasure of working with Marble Law recently, and I must say, they exceeded my expectations. From the initial consultation to the resolution of my legal matter, their team was incredibly professional and knowledgeable. They kept me informed throughout the entire process and made sure I understood all my options. I highly recommend Marble Law to anyone in need of legal assistance.

the short answer is YES. I’ve been shopping for a family lawyer for a while before I hired Marble. They take a less traditional approach to legal services. Where all lawyers ask me to pay a big retainers and charge hourly fee (which makes no sense to me). One lawyer literally interviewed me to see how much I can afford.. Marble offers easy financing options for every budget and I loved the fact that I didnt have to talk about money with my lawyer. The entire process is digitized and modern. I felt like a human being in a time I needed to feel better about myself. I have no doubt Marble is a top notch solution for people in need.

Marble Law is hands down the best legal team out there. They took care of my legal matters with such professionalism and skill. Right from the start, they treated me like family and kept me informed at every turn. I felt completely supported throughout the entire process. If you're in need of legal help, Marble Law is the way to go.

I recently had the pleasure of working with Marble and cannot express enough how satisfied I am with their exceptional legal services. From start to finish, the team at marble demonstrated professionalism, expertise, and an unwavering commitment to achieving the best possible outcome for my case.

The level of responsiveness and communication from the staff was outstanding. I was kept informed at every stage, and my questions were always addressed quickly.

I must commend Marble Law for their exceptional service. From the moment I made my first phone call, I was greeted with warmth and professionalism. The team at Marble Law guided me through every step of my legal matter with expertise and clarity, leaving me feeling confident and supported throughout the process. Their dedication to achieving the best possible outcome for their clients truly sets them apart. I highly recommend Marble Law to anyone in need of legal assistance.

Is Marble Law a good law firm? NO

Hired for settlement

(COPY of correspondence sent to Senior Law Partner)

You totally SCREWED up my case! I lost everything because your lawyer obviously didn't look at the case file. Had she looked she would have NOTICED the original attorney never filed a counter petition ERGO there was NO negotiation to be done.

Metaphorically you sold shoes to a man with no feet.

So for you to say you completed anything is BS.

I'm 70 years old, disabled and living in a garage because of Marble Law.

It is furthermore, my intention to take this to the Florida Bar, the Attorney General. I have already contacted the press. Not to mention a damage suit for attorney malpractice.

I would suggest you figure out how you are going to make this right! All you had to do was look at the court file. I suppose that wasn't included in the 2k fee you charged me.

Let me sum it up;

1. You assigned me an attorney 3 hours from my home and the court. The 2k wouldn't even pay for one court appearance on my behalf.

2. Your attorney did not look at the Case file. A file consisting of very little an EASY READ. Available ONLINE. No extraordinary effort required there!

3. Then let me walk head on into an ambush by the other attorney leaving me broke and homeless. The other attorney and the judge actualIy laughed at my "buy here pay here attorney". This is going to look great on the 6oclock news and I am sure I am not the only one who's been screwed by Marble Law.

So are we clear on my reason for not paying you?

Do not use! They are overpriced and unwilling to fix their mistakes. My lawyer showed up looking like she was high from the night before. Kept interrupting the judge and had to be told as to when to question the respondent. When I contacted Marble to ask for help rectifying the situation they did nothing. Take your businessp elsewhere!

Multiple times they have told me that will review my case and do nothing.

I've trusted your firm to handle my divorce for almost 2 years now

I put down payment already. Sadly to say until now nothing hasn'been done or accomplished about it. Every time I called your customer service they always say someone will contact me about it

It's just another lie and disappointment. Would I get my refund about this since your firm is not doing about it. Your ad to Media it's just a LIE

I'll start by saying that the way Marbel works is so innovative and special, I haven't seen other firms like this before. I heard about them from a friend when I started my divorce process. Beyond the fact that it was very convenient to work with them, I felt that my lawyer, Brian Laird, understood me and my family. If someone asks me, I'm sure I'll recommend them.

Just a bad law firm.

Both lawyers assigned to me never responded in a timely manner. Any estimated time to respond (72 hours) was well exceeded. Took one of them over a month to reach back to me after several attempts. My case never moved past planning.

The first lawyer just up and left their firm, leaving my case abandoned. No prior notification, no heads up from him.

Marble's solution was to offer another lawyer or the option for me to cancel the contract (no refund offered for the initial $1200 paid).

The second lawyer assigned is doing the same thing and not responding. Even the people at Marble admitted the second lawyer wasnt responding to them.

They should admit things fell through and refund the money so I can at least hire a lawyer that wants the case.

After waiting time and time again and through two different attorneys of theirs nothing was every completed. After several explanations of what was needed still attempted to file the wrong items. Attorneys don't return calls and you constantly have to chase your tail with them. Quick to take your money but horrible at delivering any results. After 7 months deal waiting and waiting asked for a refund and still got the run around. Finally agreed to refund and they stated "someone " would call to finalize results and complete refund in 7-10 days. No one ever called just received an email stating the refund would process 7-10 days. 21 days later still no refund and impossible to get anyone on the phone. Incentive, horrible service, on a legal matter that was drug out over 7 months with no resolution. Would never recommend. Michael Riles

Since the end of April/early May...No Communication. Several Different "Attorneys". Unkept scheduled Contact dates and times. Only 1 of 9 appointments kept since the beginning. Court Date Approaching. Still No Solid Representation. Billed for Services seemingly unrendered. Forced to seek Alternate Representation. Looking for Refund and to Cancel Useless Account. SCAM COMPANY. CROOKS. THIEVES. Do NOT Do it!

This is the most unresponsive and unprofessional law firm. Dealing with their customer service is the most challenging part. With the lack of communication with attorneys and paralegals and the bare minimum of help from customer service, take your money elsewhere. You will wait 1-3 business days for any concern, then never receive a call. Then when you call back, it’s another 1-3 business days, and the circle repeats. I constantly call about the same issues and get the same cookie-cutter answer. No supervisor can help, and customer service is the only number not to receive help. It may be affordable, but you get what you pay for. Take your money to a more professional firm because Marble Law is anything but professional. You already deal with many stressors needing legal help, but dealing with this company makes it 100 times worse. Why pay your good money to these people so that they can add to your headache?

Do not hire Marble Law. There is no communication and do not live up to there end of the contract. They switch people so you never know who your attorney really is. I talked to one attorney then was told It would be someone else. I signed a contract with another attorney and now they are not my attorney. They are scammers. Dont sign with them.

This was my first reaching out for legal help and was the worst experience. It feels much like a scam. You cant reach your legal team and no one responds to emails. They have customer service agents submit tickets on your behalf and tell you someone will reach out to you within 3-5 business days. Its basically a self help center that charges thousands of dollars. They do the paperwork but you represent yourself. Huge rip off.

Worst experience I have had! In the hole *** from this so called lawyer! They sent in paperwork that was wrong. Said it would be addressed in court and never was. I had to fix numerous of the legal papers they did wrong. I spoke to my lawyer one time during my trial. She did not address half of the stuff I wanted to have addressed My lawyer would ask me the code to get into our zoom meetings. Not sure what I paid $*** for But this place is a joke. I sent the same papers into them numerous of thimes and I still had to be text during trial to find out when my ***'s drug raid was they did NOTHING but make my case worse

My experience with the company started out great , there was consistent and clear communication and they were more than happy to answer my questions but that experience was short lived . Its been over a week now since I have started business with marble law and I have yet to receive any calls since they got their money , I have reached out numerous times in the past few days with no answer or response by phone email or text . The only person I was able to reach was a rep from their financial department, this is unacceptable and it is putting me at greater and greater risk of losing my sons every day that they keep me waiting .

I Dont know here to start. I wish I could give negative stars. I havent seen my two children since July. I feel like I am a criminal and I did something wrong. I am a veteran and a sheriffs deputy in ***. And because I wasnt married to the mother, she has kept my children from me. I have been ignored by not only marble but also the lawyer they provided and ***. Absolute the worst kind of humans to take advantage of hurt suffering parents. 0 Stars absolutely zero stars. You can bet your tail I will be getting my money back and I am going to the Bar in *** and reporting the trash that supposedly supposed to be representing me. I am so hurt and upset now knowing after hiring a real attorney that I should have had my kids back in August. THE WORST HUMANS EVER.

Hired Marble to help with our custody case, gave us a price but then every time something else needed filed they said they needed $1000s more. The guy we dealt with Danny was extremely unprofessional and condescending and laughed at us when we said we decline the extra services. We paid $4000 for them to file the parenting plan, financial affidavit, custody guidelines worksheet and serve the other party. $4,000. They are bullies and actually don’t care about children at all.

I've sent Carleen Danial of Marble Co. copies of the certified mail proving there wasn't a default. She never told me the default will cost me $6,000.00. Well then no I don't want a default. She tricked me, never mentioning I would be the one billed 6K. This was an uncontested divorce. Even after proving the summons was returned with in

the 21 days, she still won't remove the charge. We live on SS and in our late

seventies. I think she took advantage of that. I don't owe 6K There wasn't a default, but Carleen won't remove this bill which is ridiculous. Carleen is in the Troy, MI office on 200 E Big Beaver road, Ste 138, Troy< 48083 Is there anyone that will look at our USPS certified mail copies and admit we weren't in default and to remove this 6k crazy amount.

Thank you

Vincent Migliore

Case # [protected]-DO

Marble law has robbed me of 500 dollars. First they charged 3000 before I can speak to the lawyer representing me. Then when I spoke to the lawyer I needed a different service which I no longer wanted to continue with because of the unprofessional process. They then proceeded to keep 500 for so called research. They didn’t even have one document of my case pulled up when asking for 3000. Also they refunded 49 dollar consultation fee they should have kept. I’m so confused and dissatisfied with this company. I’m now having to pay 500 dollars for absolutely nothing. They also stopped answering calls. Voicemails. And emails in regards to my issue. I’ve been dealing with this over a month with not one person getting back to me. So frustrating.

2 years with Marble Law wasted money and time BE AWARE

DO NOT HIRE MARBLEWAY and

Samuel Q. Pittman

Pittman Law Offices, PLLC

2345 South Alma School Road, Suite 104

Mesa, Arizona 85210

[protected]

He doesn't take ME seriously

No calls No text no email no updates for weeks even months

Even if I send messages every single day

Hired to help me but after 2 wasted years and too many run around. I didn't get what I deserved

I have been a customer of Marble law services for ten months. In these ten months I have made payments equaling about $2000. The only service that has been fulfilled in the past 10 months is them taking my payments. My court case has yet to be filed and not because I haven’t fulfilled my requirements. I gave them all the necessary information and paperwork the first month. They have inadvertently cost me $3400 in support payments due to their lack of urgency. I was patient and courteous up until this point but now I am officially filing a complaint. The companies lack of urgency in respects to my custody case is appalling and I hope that people read this before pursuing a contract. Thank you for reading

I paid marble law $2k to begin a contempt case back in Feb. I heard from my Lawyer exactly twice assuring me he was expediting my case and filing paperwork. After 7 months, and numerous phone calls and emails on my end, I have never received more communication from the lawyer, paperwork was filed in the wrong county, and the “paralegal” couldn’t even pull up my current court documents to look at them and asked me to send them. This company is a full scam. I am now in a precarious situation from all of this and have had to hire separate counsel from Marble. I just want my money back, IN FULL.

As a former customer of marble law, I have to say that I was greatly disappointed in the service I received from them. My lawyer hardly got in touch with me and what confuse my case with other cases, and when I reported this to marble law, they just told me to just understand that lawyers are really busy blah blah blah I'm busy to, they did not address my concerns and basically made me feel like I was just complaining just a complaint they do not work with you. They do not work with you as they claim and basically shove you off to another customer service rep until you get tired of having to call them all the time. I would not recommend this service since they are not helpful and they don't correspond with their attorneys to make sure that the client is receiving updates about their case. I filed with Marble Law in Feb. and my case was not filed with the courts till mid April. During this time I received minimal if any updates from my attorney or Marble Law. I cancelled my service with them in early May and they told me it was too late to get my money back. I am filing a claim and grievance against them since they continue to bill me . Beware of Marble Law they are not what they claim to be.

Sincerely, angry former marble law customer

I hired Marble Law in April 2023 to help me through a divorce, they offered payment plans that were easier than paying everything upfront. I was quoted $2500 to have my response, petitioner served and financial paperwork filed. So I filled out the intake form with the petitioners address, my address and sent my financial paperwork over. I had to constantly call with no response to find out what the status of my case was. When you are leaving a message with Client Services, you are told they have 72 hours to get back to you. Marble tells you that you can look up the status on there customer portal, mine was not updated. My lawyer was Justin Snell, who I talked to a total of four 4 times. I receive a call from the Superior Court San Diego North County that I had missed a hearing on July 7, 2023. No one called to tell me about the hearing and when the Judge asked me what was going on with the case...my answer was I don't know, I go to check my mail and I was served my husband's summons! I emailed Carlos Huerta and was told he would fix the mistake. No one called me back to let me know if the correct paperwork was served on the Petitioner! Then I reach out to CarloS by email and I was told that supposedly he spoke to Justin and was told that FL-120 form was file served. I explained that no one is answering my calls and I couldn't make a appointment with Justin Snell because his schedule was no longer on Calendly. The kicker is Justin left Marble on July 1st and I know longer had a attorney to replace him just yet. I'm giving a Lawyer Anne Howard, who has no idea about what paperwork had been filed and wanted me to pay another $2550 on top of the $2500. I asked for a refund because I had made 3 payments already, they refunded me $250! They claimed 90% of the case was completed, FL-120 and petitioner served, no financial paperwork done and i still owe 1947.07. I ended up completing my own paperwork including my Financial form. I WANT A REFUND, MARBLE RIPPED ME OFF!

I paid marble $900 up front.anorher $50 and then charged my husband's card for another $224 they have done nothing... After.i paid all that money the lawyer decides to go on vacation and ignore me. And when I asked for my money they said it should be 7:00 to 10 business days and it's been well over that and they are ignoring me and still haven't given me any money back. They are very very rude to me. I just really want my money back. I have two kids the kids that I am got a lawyer for is autistic so I can use that for some of his therapy. These people are scammers do not listen to them at all They are horrible horrible people.

I paid $675 on July 20.2023 to start a case for someone. I did not like the information I received immediate after money paid. I called Harold Estrada and talk with him

The next the day they send me some.texr that they are unable to take.mu case. I ask for the.$675..It has not returned and no one reach out to.me..I.will.noy let.this slide

..Refund money to the card it was taken from. I can be reached via text anytime or you may call.@ 1. Pm. I am Althea Brown-Rose for .I would like that money to move on.