Maytag
Reviews and Complaints

I purchased a Maytag Dishwasher of which I have rarely used & within the past year it stopped working. I have had electricians & plumbers to try & repair it & both without success. That stated to me that my dishwasher appeared to look brand new and suggested that I contact Maytag. I have taken pictures for submission. Please advise me further. Thank you.

Purchased new Maytag Bravos XL Washer on 3/25/2013, have had numerous problems with the washer since then. One year to the date of purchase the bearing went out in it, which was covered under warranty. Approximately one year from that, the bearing went out again and the tub had to be replaced, which was going to be at my expense until I raised such a stink with Maytag that they agreed to cover the replacement. One month ago the washer stopped draining and spinning and flashed an F51 error, repair man said it was a loose bolt, tightened it and it worked fine for a month, same thing just happened again, stopped spinning/draining and an F51 error. Dealer came and took the machine, after I indicated that it was a piece of crap and I do not want it back in my house. Do not buy this washer!
Sad part about this is that we purchased all new Maytag appliances for our new home, thinking that we were purchasing American made quality...Hah! We've also had problems with the ice machine (it stopped working and had to be replaced) in our french door refrigerator/freezer.
I would not recommend Maytag to my worst enemy...do not buy!

Purchased a Maytag Centennial top load washer that will not fill with enough water to wash clothes. The washer was purchased from Lowes on August 17, 2016 and we tried to return but Lowes refused because we were passed the required 30 day return period. We contacted the Maytag company and they sent out service people who reported that there was nothing we could do other than wash small loads. The company also reported that if we tried any of the solutions on the web we would violate our Warranty. Since we find ourselves in this spot ( we should have read all the bad reviews here before the purchase ) we have decided to place the machine in a very visible spot across from a new 100 store shopping center on a truck with a 4x8 sign warning the public not to purchase this product.

Our dishwasher of approximately 4-5 years control panel has burned out. This is a commonly known issue if you do any research online. I called customer service but I was aware the dishwasher was no longer under warranty.
My problem first is that this problem is obviously due to faulty wiring component. There is zero reason that wiring should corrode from within the sheath. This exact problem with photos is well known amongst consumer forums.
Second my issue is that Michigan customer service representative Tamika(?) seemed as though she was fine that I was unhappy.
Third, all I was seeking was a discount for the necessary part. This dishwasher should be under recall. Your rep offered a discount on a new dishwasher which offended me. You would offer a discount on a new item but not stand behind a product that failed due to your companies poor sourcing of materials.
This will be my last request for you to offer a discount on part #w10398668 as with the part costing 150+ dollars is about 30% of a new dishwasher and I feel is unreasonable since this is a known problem by consumers that you apparently are ignoring. I would expect when this happens past the warranty that you are not notified.
All this is exasperated by the fact that of the three Maytag appliances we have owned( wash/dry), dishwasher, have all expired shortly after the warranty period.
Again I truly believe that if you researched this product online you would see this is due to faulty parts not age. I would appreciate a response as I still have not heard back from the previous message I sent today.

I will NEVER purchase another appliance from Menards! We bought a refrigerator with an extended warrantee in April 2014. In October of 2016, it was not cooling so after 2 weeks, we had a repair tech come out. Got the part about a week later. Same thing happened again 3rd week of January. They finally came out to diagnose the same issue and came back February 6th with the parts. Here it is February 8th... Warm again! This is the THIRD time I've lost ALL of our food in the refrigerator! Now of course, I'm getting the run around and have to take yet another two days off from work to have another repair person come out!

I bought my washer, the Maytag Bravos XL, on 06/16/2015. I went to my local Lowe's (Woodhaven, MI) and was told by the sales guy that it was the best one and we'd have no problem washing our king sized bedding. Towards the end of December 2016, just about 5 weeks ago, we had to replace a part. This was due to the washer going from sensing to wash and back. It would not work properly. We are now having the same issues. I was told by the servicing technician, when he was here, that this washer is not designed to wash king sized bedding. About a week after his first visit, he came back with the part and replaced the clutch. Again, this was about 5-6 weeks ago and now we're back to the same issue. I do not want a refund but I would like to replace this washer. When I bought this product, I should have been told that this washer was not able to take king sized bedding. This is either a training issue, not knowing enough about the product, or just trying to get the sale and not caring about the customer. The technician said that if we would have been advised properly, we should have bought the front loading washer. Needless to say, I'm quite disappointed in the quality of a Maytag product and Lowe's tactics.

I bought my washer, the Maytag Bravos XL, on 06/16/2015. I went to my local Lowe's and was told by the sales guy that it was the best one and we'd have no problem washing our king sized bedding. The first complaint my wife filed was not recorded and the operator had my wife "reset" the washer. Towards the end of December 2016, just about 5 weeks ago, we had to replace a part. This was due to the washer going from sensing to wash and back. It would not work properly. We are now having the same issues. I was told by the servicing technician, when he was here, that this washer is not designed to wash king sized bedding. About a week after his first visit, he came back with the part and replaced the clutch. Again, this was about 5-6 weeks ago and now we're back to the same issue. I do not want a refund but I would like to replace this washer. When my wife called on 02/04/2016 and spoke to a representative, who spoke with an attitude and was unprofessional to her. I'll also be filing a complaint with Lowe's. When I bought this product, I should have been told that this washer was not able to take king sized bedding. This is either a training issue, not knowing enough about the product, or just trying to get the sale and not caring. The technician said that if we would have been advised properly, we should have bought the front loading washer. Needless to say, I'm quite disappointed in the quality of a Maytag product.

We purchased this washer about a year and a half ago and today it wouldn't drain or spin. we managed to empty it. now when I plug it in it does nothing but hum. I only wash about 4 or 5 loads a week. A few times a cycle would finish and the clothes were still soaked so I put on drain spin cycle and it was fine. Since it worked I didn't register a complaint . Now I'm wondering if this was the beginning of a greater problem. For the money we spent and the amount of use this machine gets I should not have 5o pay for service or repaurs.vi want to know how to proceed. This is a huge disappointment as Maytag once had an excellent reputation. I'm greatly concerned, though, as I'm seeing so many complaints that appear to be unresolved.

I purchased a Maytag refrigerator three years ago November. Two months ago it stopped cooling and service technicians have been out 3times and it hasn't been fixed yet. I have had to take off 2 days, which cost me $200 in lost wages each day along with $400 for so called parts and labor, STILL NOT FIXED! I had to leave my job early today to meet with the technician only to find out the parts need to be ordered, more labor charges, and now the cost of shipping has been added, another $340.00. STILL NOT FIXED. I was told the freezer coils have pin hole leaks, all the Freon has leaked out in less than 12 hours! To top it off, parts are not under warranty! My advice is NEVER buy anything MAYTAG makes, their appliances are made with subpar parts just so they can charge an arm and a leg to repair them! Customer service-very rude.

I had a Maytag washer and dryer for about 20+ years and they were in the house when I purchased it. About a year ago the heating coil on the dryer burned out twice within about 6 weeks so my wife thought it was time for a new set. We chose Maytag because of the great experience we had. WRONG!

The new washer was so loud it sounded like it was coming apart. On normal setting it put about 2-3 inches of water in the tub and the top of the clothes didn't even get wet and no it was not overloaded, you could see the bottom of the tub between the clothes. So I called the repairman and he came out and said it was operating the way it was supposed to, that it was a water saver so both the water level and the noise was normal. So we put on Bulky and it gave us enough water to wash clothes. However on almost every load it stops after the wash and we have to change it to spin and drain. So we are NOT saving any water but our aggravation is huge.

The dryer sucks! The old dryer dried most loads between 45-60 minutes this dryer takes at least two cycles of 60 minutes to get dry. In short the products suck. Not only will we not buy anything Maytag or the parent company makes but we will definitely freely share out experience with others

I have submitted a complaint before. I know how to do laundry and do not overload my washer and dryer. We purchased a Maytag washer dryer set in 2011. Model number MHWE450WR and MEDE500WR. We have lost about $500 to clothes ripping in the wash or dryer. We never had anything rip in our previous washer and dryer. I am afraid to even use my laundry machine and washer! I did not spend $1800 to have clothes damaged and ripped when laundering them! We have lost sheets, football pants, my daughters down jacket, many fleece pajamas, my favorite leggings and many other items! This is not acceptable! I would like you to pay for a repair person to fix the issue or replace the washer and dryer with ones that do not rip our clothes!

Purchased glasstop range MER8680BB. It was floor model. It looked to be in perfect condition. After only 7 weeks scratches began to show up on the glasstop. I spoke with customer service and I was told since it was a floor model and the issue is cosmetic, there is nothing they will do. She told me that often times the dealer will clean it up and put it out and after use the scratches will show up...there are more scratches showing up and this is with regular use. This is not the first glass top have owned..the Kenmore I had for 17 years with no scratches and I am using the same cookware. Obviously this is a junk top. Of course the appliance store denied that any such thing took place

4243 E. Terrace Ave.
Gilbert, AZ. 85234
23 January, 2017

Maytag Customer Service
553 Benson Road
Benton Harbor, MI 49022

My wife and I have owned a home in Gilbert for the last 22 years and bought it new. Over the course of that time we have had to replace all of the appliances except the OTR microwave once and each are still working relatively well. The handle on the GE OTR microwave finally broke last week and we tried all over the country to purchase a replacement for the molded handle worth in the vicinity of $20 dollars but found this item to be selling for $130. We agreed that we were not willing to be cheated like that so we went shopping for a new microwave. We covered the Phoenix market pretty well and my wife discovered the Maytag Model MMV4205DH and decided that it would do what she needed. We tried to find it locally in white but could not and she went on line and located the white version at a cost we could handle at a retailer in New York, P.C. Richard & Son and placed an order. It should be shipped this week.
Today I went on line to check out the quality of that product and found a page that was listed as a consumer affairs rating of the Maytag product. The website address is below.
https://www.consumeraffairs.com/homeowners/maytag_microwave.html.
The entire list of comments is about this model Maytag microwave and the door problem that has been in the product for several years and still seems to be a hazard. Why has this defective door design remained in the product line for all this time causing extra costs and misery for people who have purchased the Maytag product in good faith? Why is there still no fix to the problem described by these hundreds of people who used to be loyal Maytag customers? Can you explain to me how I am going to get this unit repaired when (not if) it breaks as these others have done.
I am now in a quandary. I don’t know whether to call Richard and Son and cancel my order or wait and hope for the best. There seems to be a high percentage of customers who are suffering from this poor door design, yet there seems to be no replacement door in the works to solve the problem. Please advise me on the current status of a design upgrade that will solve this problem once and for all. Thank you.
Cordially,
Roger Hart
[protected]@cox.net
[protected]

Contact may tag on Thursday about problem with my washer. They made the appointment for repair company to come out . Three days later the repair company calls and cancelled the appointment and said may tag order the part and will send it to my home and then I am to call for new appointment . I received a part, just the day before my original cancelled appointment and they made another appointment for another week. Mean While my washer full of water with clothes and they have not even looked at the thing to make sure that part really is what wrong the machine. Then I was pissed cause I don't thing what their guessing is wrong with it. Then I have to wait even longer. I called may tag and of course the apologize but could not even do anything cause the computer have been down all day. I realized they warranty answering service is not even in our state . What happen to their repairmen and why are they in our state? Who going to pay for my clothes that will be smelling of mold and who going to pay for my time to go to laundry mat while I am waiting for repair service . Two weeks have to go by and probably have to wait longer because it probably is right part. It first may tag I brought and it's just over a month old. I was under the impression may tag was good name I guess I might be. Wrong . At least when I got Sears brand I did not have to wait a week and they looked at machine and got the part with in the hour if the did have it on their truck right at parts place around the corner from my house.

Our new wash machine is so loud that we can not wash our clothes while we are home. We had a service person out to look at it and he said that this is normal operation. This is our first and will be our last Maytag product if this is really normal operation of your equipment.

I am attaching a couple videos to show you how noisy and why we are so disappointed in your equipment.

We are looking for a solution to this issue and looking forward to hearing from you.

Bob Riesgraf

I have had my washer and dryer for 3.5 years and have had a repair man out already several times to fix both. My dryer is currently not working and I just spent $400.00 to fix it and it did not solve the problem. I purchased Maytag machines because of the claim that they are quality units. I know after many years of use you may have a problem here or there, but 3.5 years is not acceptable. The machines were not cheap and I am very disappointed.

I bought my Maytag Bravo XL this February 2016, and my clothes come out dirtier than it is when it goes in. I used different kinds of HE soap already but there's always a 'dust/lint' residue on dark clothes whenever I wash them.
Also cleaned the washer as recommended using recommended washing machine cleaner, nothing works. Basically I have to scrub off the lint/residue by hand to even get my clothes clean. I just want to kick this machine to death and get me a $300 old fashioned machine that works better!

I have the washer about 2 years. It have a big button in the middle where you can change the cicle. A few months ago the botton just came of. Is made of plastic and haves to 2 legs that keeps it in. I called and ask how can I get it replaced. They say ot would cost me 325 dollars to get a plastig button replaced. Never ever will I buy a mytag again.

We purchased a Bravo XL 4 years ago, Worst washer ever! Will not fill enough- clothes come out dry or full of soap #### and very smelly! Worst POS I have ever bought! Will never buy another Maytag ever again! Maytag should be sending out a recall on this machine! All reviews online about this machine say this machine is worthless! Come on Maytag, do the right thing and give everyone their money back for this POS machine! This is our first Brand New Washer we ever bought and we are very upset! Maytag use to be the top of the line brand, NOT ANYMORE!

If you would like to contact us about refunding our money you can contact me at [protected]!

DO THE RIGHT THING MAYTAG! Stand by your product!

recieved unpacked and was caved in on bottom. it was christmas present from my husband. company couldnt deliver after we waited 3 weeks then it couldnt be installed. just complete disaster. very upset and disappointed will never buy from home depot again. i think maytag should make this right. this oven has a 10 year warranty. thats why we wanted a good oven, it was packed damaged from wherever it originated from, because when we got it the packinging was not damaged but when we took all the protectors off and styrofoam it was caved in on bottom. i spoke with a lady from maytag then she transferred me to home depot, i got no results just run around so i need some results on this matter. [protected] please contact me after holiday.