Maytag review: maytag centennial washer 114

I PURCHASED A MAYTAG MODEL NUMBER MVWC6E5WW0 TWO YEARS AGO AND IT HAS ALWAYS VIBRATED AND SHOOK ALL OVER IS THERE ANYTHING THAT I CAN DO ABOUT IT. I HAVE NEVER HAD A WASHER DO THIS.

I have a new maytag washer. It has broken down twice in the last two months! I am a mother of four! Maytag will not give me any more laundromat money. Maytag would rather keep repairing then replacing the unit!

@ Tammy - Why don't you get your BF to work for his nookie? Or is he not that kind of handyman?

I absolutely hat my Maytag washer. It has not worked right from day one. From the comments I have just read, A lot of people have had the same problem. Mine does not put near enough water in to wash the clothes. I have even opened the lid after the clothes have been washing for a few minutes and some parts of the clothes are still above the water level. My clothes seem to not get clean most times. I use the high priced Tide detergent so it is not that. I am sick to death. I have had several conversations with the Maytag customer service. It was like talking to a robot. She just kept implying it was only me who was having a problem. All she could do was suggest I call a repairman. I think the Maytag company should refund our total purchase price so we can buy a washer that actually works. I am so angry at this point. Does anyone know where to go next?

I just talked to yet another "robot" type customer service person. I am still being told that I don't know how to use a washing machine. I am 63 years old and have done a few loads of washing. I have been going round and round with first Lowes and then Maytag since the washer was 1 month old. I kept being told that there had been no complaints about the washer. Now I find this website and see that there are a lot more people in the same boat. After 3 repairs the washer is still crap. This time I asked for the number of the corporate office and was told there wasn't one. Well guess what! I found it. [protected]. The girl I talked to tried to tell me that they had no complaints that had not been resolved. I tried to be nice and not call her a liar. I just told her that she had been lied to and read her some of the complaints on this page. I also told her that I didn't see how Maytag could actually call this thing a washer because it didn't actually wash the clothes. When I got my new Maytag I gave my 12 year old Sears washer to my mother. It is still actually WASHING her clothes. That is a lot more than I can say for this POS Maytag.

I have been a faithful Maytag user for the past 30 years. We purchased this Maytag centennial washer it is the absolute worst purchase of anything I have ever made. The whites turned brown, the clothes get just wet It will not ring out the clothes properly. My good work clothes I have to take to the cleaners because this thing wads them up and they look a hundred years old. I have been to the laundry mat several times due to the fact this this is not working. The laundry mat washers clean my clothes much better. I am so disgusted with the Maytag brand I will never purchase another one. Please do not waste your hard earned money on one of these washers. This washer has cost me a lot more than the purchase price due to the fact I have to take them somewhere else to clean them. The company say's we have not had any problems with that machine. Please do not purchase this washer. It SUCKS bad.

Canker- Call the corporate office like I did. The number is [protected]. At first they also denied having any problems with this washer. Then they agreed to send me credit for a new one. I used the check to buy a GE washer. So far it is great. I was so sick of the Maytag. Good luck to you.

I also purchased the Centennial Set and from the beginning, my clothes smelled dirty - not musky - not a mold smell but simply DIRTY & the Dryer doesn't work as efficiently as my old dryer. To me, it's like my clothes have been soaked in dirty water. I don't have the time nor do I need a washer that I have to keep opening the door to get sufficient water to clean my clothes. I am not saving anything if my clothes smell dirty after they have been washed. I'm afraid there is nothing I can do except buy another set but I can assure you it will never be another Maytag. Wish I had my old washer back...clothes and bed sheets always smelled clean. I've always wanted Maytag because it WAS always better quality. Maytag, your good reputation is being sacrificed for a mistake that you need to resolve for your customers and stop making excuses for this washer. There is no excuse for a washer that doesn't get clothes clean. Right now, I am searching online for an old fashioned washer that actually cleans my clothes and makes them smell nice. Do us all a favor and remove the Centennial Set so that this doesn't happen to another innocent customer!

We wanted to do our part to conserve water, power, etc, and recently replaced our 20-year-old top loading Kenmore washer with a front load Maytag Washer (MHWE300VW). What a mistake! Shortly after purchase from Lowes, it starting making a grinding noise. Soon it was so loud -- it was unbearable!

I called Maytag and after waiting on hold for an hour, was told this wasn't a known problem with their washers... Also, if I wanted repair information, I could talk to a technician, but that would be $30. What kind of customer service was this?

Clearly Maytag/Whirlpool has lost sight of its customers and the days of standing behind a product at that company appear to be long gone. My Maytag washer is a hunk of junk and expect the matching Maytag dryer to go out soon.. I'm sure founder Fredrick Maytag is turning over in his grave...

Hello DaVince. My name is Melanie and I am a representative with Maytag. We apologize about the frustration you have experienced with your washer. If you would like us to look into this further, please provide your name, the name of the site you were contacted on (ComplaintBoard), your user ID name (DaVince), your phone number, your address, the full model and serial number, and email the requested information to Maytag.Digital@maytag.com. We would be happy to review your concerns further. Sincerely, Melanie.

We recently purchased this Maytag Centennial Model# MVWC400XW RSP washer an have complaints about it. First off, all conditions for good washing have been met: colors separated, water softened, plenty of pressure in line, high-deficiency soap being used ( just the smallest amount), Soap in first before cloths. As per the manufacture and store instruction. Soap used: All HE liquid detergent.

Now for the complaints. firstly, sometimes clothes come out and there are parts of them that have never been wetted thanks to the LOW, LOW water usage. Since there is so little water in the tub now the water if fully filthy with dirt and broken fibers from the clothes. So what happens, now the clothes come out after washing, dingy and with white stuff on the fabric. Sometimes my tee shirts come out smelling like they have not even been washed. We have had to wash the cloths twice without much success the second round. Finally we have had to revert to taking the clothes to a Laundromat to really wash them. We have tried all the settings and experimented but have not found any cycle selection or option that will wash the clothes.

Specific examples: Content/Settings/Results

Clothes: Whites, 2 bed-sheets and 5 pillow cases
Settings: Deep Clean:off, Temp:warm, Normal/Heavy Duty, Fabric Softener: off, Extra Rinse: on
Results: There were parts of the bed sheet that never got wet!

Clothes: Dark, permanent press, 4 pants and 3 shirts
Settings: Deep Clean:off, Temp: cold, Normal/Regular, Fabric Softener: off, Extra Rinse: on
Results: White film on fabric and not clean!

Clothes: White work shirts tee shirts, qty 10 some off color, all light color
Settings: Deep Clean:off, Temp: warm, Normal/Regular, Fabric Softener: off, Extra Rinse: on. Note: HE soap and no bleach
Results: some came out dingy and definitely not white, Some smelled like they were never washed.!

For the past month we have done our laundry at the Laundromat. Do not buy this machine!

I have a Maytag fridge Model MFI2568AES it is just over 5 years old I called Maytag explained the system may have a freon leak they informed mr that the fridge only has a 1 year product warranty. I spend 2500 dollars for this fridge in 2006, no more maytags for me They are Junk...

Hi my name is Kyle and I am a representative of Maytag. I am sorry to learn of the issue you are having with your appliance. If there is anything that I can do please reach out to me via e-mail at Maytag_Digital@Maytag.com please include your full name, user name, physical address, along with the model and serial number of the appliance you are having concerns with. Please also include what site we contacted you on for our records. Thanks

I have the same model and it is 5 years old, also the same problem. I contacted customer service and received the same information along with a rude attitude. It is very discouraging to know you spend so much money expecting a quality product. I will not be buying another Maytag.

Oh, and I meant to ask if anything was ever done about your refrigerator? Thanks, Miranda

I bought my Centennial set about a year ago. The washer went out so they brought me a loaner. A Centennial washer just like mine. Well today the loaner went out to will not spin the clothes that i washed today are wet in the washer and no way to get them to spin. I think this Maytag brand is a lemon. I might ought to change before I get them paid for. They were purchased through a rent to own company and I like about 6 more months owning them. Do Not Buy These Maytags...

Wow...I am glad I found this site. I have owned the set for two plus years and have absolutely hated the washer from day one. Our clothes are not clean. There is never enough water to wash or rinse the clothes. Extremely dissatisfied with this Matag Centenial. Worst washing machine I have ever owned. I am now in the process of finding a new machine. The new washer will not be a Matag!

It's very simple. The level / temperature switch is failing prematurely. My neighbor's washing machine failed during the warranty period. The replacement control failed Friday. My level / temperature switch failed a month after the warranty expired. The replacement is working for now. My ex-wife has the same washer (MVWC6ESWW1) and her level / temperature failed 3 months after the warranty expired. She's on her second switch, and hoping that this one doesn't fail. To recap...3 washing machines...a total of 4 defective controls, plus three controls
purchased at our expenses (approximately $260.00) out of pocket. Now Amber, pay attention...the problem is part # W10248240. I can't say it any plainer. Again, that's the WATER LEVEL & TEMP. CONTROLLER W10248240.TWO OF THEM ARE REVISION G, AND ONE IS A REVISION E. They are made in China, and my guess is that you knew you were using inferior parts to reduce your costs, and generate profit from service calls and replacement parts. What a horrible business model for Maytag! For many years, your company had a pretty good reputation, that you have squandered to make a few extra bucks. You probably don't care what you're customers think about your washing machines, but I can tell you..PEOPLE ARE STARTING TO PAY ATTENTION! The appliance repair folks in my town will tell you exactly what I'm telling you..THIS WASHER HAS A DEFECTIVE CONTROLLER! The appliance parts guys will tell you...THIS CONTROLLER IS DEFECTIVE AND MAYTAG KNOWS IT! THAT'LL BE $88.39 PLEASE.. WE SHOULD HAVE IT IN 3 DAYS. Shame on you for being so petty and dishonest about this defective part. There was a time when American companies built American products and guaranteed what they built. They staked their reputations on the quality of their work. Was it worth using cheap, defective parts to save a few cents, at the cost of alienating your customers? You have a lot to learn about treating your customers honestly and fairly.

Hello georgebailey69. My name is Amber and I am a representative with Maytag. We sincerely apologize for the frustrations you have endured regarding your washer. When one of our appliances fails to meet a customer's expectations it concerns us, as we take pride in the quality of our products. We know how disappointing it is whenever any manufactured item requires servicing. Please do not hesitate to email us at Maytag.Digital@Maytag.com with your complete contact and appliance information if you continue to experience any further issues with the washer. We would be more than happy to review this matter further if that is the case. Best regards, Amber.

We bought out maytag less than a year ago and today it just stopped working! Says "sensing" but nothing else happening! Beyond frustrated!

Hello Asarbacker. My name is Amber and I am a representative with Maytag. We truly apologize for the frustrations you have experienced with your washer. If you would like to discuss this matter further, please email us at Maytag.Digital@Maytag.com and provide us with your complete contact information as well as the model and serial number of your appliance. Please also include the name of the site you were contacted on (ComplaintsBoard) along with your user name, and your ticket number (43504). We would be happy to review your concerns further. Sincerely, Amber.

Worst purchase of my life, used the machine for about a year and placed it in storage. Portion of the clothes didn't even get wet. I recently brought the machine out of storage hoping it would do a better job washing the clothes, but to my dismay it reminded me of the frustration I had previously suffered. Well never buy a Maytag product again. I recently went shopping for other appliances and my first criteria was that it not be a Maytag, Richard

I also had problems with my Maytag Commercial HE washer not filling with enough water to clean my clothes properly. After experimenting with it I found if you set your dial to "bulky, " add your detergent then close lid and start machine, it will fill up to the top with water. Before it has completed filling push "pause" button and add clothes. Then resume washing. The wash time is not as long as a normal wash but there is enough water to get the clothes clean. The rinse cycle will also fill with water. I don't use any cycle but this one. When reading in my owners manual this cycle is used to washout the washer tub. This is the only cycle I have found that will fill your tub with enough water to clean your clothes. Its a shame I can't use the washer as it is suppose to be used, but it doesn't fill up with enough water.

We bought the washer about three years ago, and have been very disappointed. At first I thought I was just being too picky. But our clothes always smell! I have four children and have washed clothes with food particles on it, that StiLL have the same particles after a full wash cycle. Sometimes, parts of the clothes are still dry. Therefore, I sit in front of the machine and keep lifting the lid to add water. If for some reason I get distracted by the children and walk away, I can tell a difference in the results of the washing. So frustrating. I just told my husband we had to do something. I am glad I found this site and so know it s not just me. We are a single income family so it is a strain to think of buying a new one. I would not recommend this to anyone. Maytag- please rethink your design so future customers are not disappointed and put out like we have been. It is loud, ineffective and a poorly designed machine. I can't even in good conscious sell it to try to get money to buy a new one because I know it won't work. Currently washing a small load on the bedding cycle to try to help.

I bought the MAYTAG CENTENNIAL WASHER two years ago, and am happy to see others our FRUSTATED as well with this machine. After a while, it started making such a LOUD noise we would shut the laundry room door to muffle the noise.Then it would take forever to do the sensing for the clothes, the rubber button you would push moved around. Now it just stays at the sensing mode but does nothing.Called the company asked about other complaints and said there was not any for this machine. Had a repair man out, the control panel has to be replaced 172.00(w10438123) and the gear( w10473143) 195.00!(thats for the shaking) plus labor .It would be 523.00 to have it fixed!Two years old! Are you kidding me! I feel maytag should make this right, there are to many compaints with this machine...

having the same issues I have a Maytag Centennial washer that will not wash clothe properly the water settings will not fill correctly if you open the lid and close it, the washer starts draining the little water in the washer. I agree Maytag is no longer a brand I will trust or recommend to anyone.

I also have a Maytag Centennial pair. I love the dryer and hate the washer, the cycles constantly mess up, now I am starting loads on agitate not fill and cant get it to work right. No I did not open during cycle. The worst washer ever. My clothes also do not come clean. What a waste of money! Even when it was under warranty I called several times and basically was told oh well live with it. Maytag is definitely not what it used to be!

I purchased my washer the week of July 4th 2013. The washer takes forever to wash and now does not spin. Every other wash it seams to get stuck after the wash cycle. I thought it was unballanced but it would allow me to put it on the spin and rince cycle. I really would like to get it fixed. Pleaese help if you are able.

I bought our washer over a year ago and was told that it uses less water . I have to put it on bulky sheets to get enough water to wash clothes. I never called Maytag since from reviews no one gets much results So now I am waiting to buy anything but Maytag!

I bought a maytag washer a little over a year and 1/2 ago. It started making a horrible griding noise when agitating. Then stopped spining and agitating altogether. I tilted the washer and saw the belt had slipped off. I placed the belt back on and ran the washer. It is still making the horrible grinding noise. Since it is past it's one year warranty, Maytag/Whirpool won't cover any repair. From extensive research it appears the issue is either the faulty belt assembly or the transmission. It's a poorly put together washer, not the quality I would have expected from Maytag. Maytag/whirpool was only able to offer a repair + 1 yr option, which cost over $300. That's more than 1/2 the cost of the washer. Why would I buy this when I can get a comprable washer for not much more! My last washer lasted over 10 years, now I am stuck with this crappy machine until it stops working altogether. To add to the frustration, to have a Maytag repairman come out, the cost would have been $129. Sears only charges $75, and my local guy came out for $50. Maytag is a rip off!

I also brought a Maytag Centennial Washer and dryer, By far the worst I have ever brought. This washing machine is awful!
Does not wash the clothes clean. The clothes are just all wet when done. It sticks on washing cycle and washes for hours if you don't manually go set the dial. THIS IS THE WORST WASHER OUT THERE. DO NOT BUY THIS WASHING MACHINE. REPEAT DO NOT BUY THIS WASHER MACHINE. You will be so disappointed. It sounds like a tractor running...so super super noising... Looking to buy something different and let me tell you..IT WILL NOT BE A MAYTAG. Which I have owned Maytags my whole life. AWFUL AWFUL WASHER MACHINE. It is nothing but a piece of crab.

This washer is no good. As others have reported it does not get the clothes clean. Clothing comes out with dry spots that have not even touched the water. My towels come out "brittle" feeling...not soft. Clothes smell dirty. Whites are dingy even when adding bleach. The matching dryer takes forever to dry even a small load. I am looking at washers and dryers now to buy to replace these 1 year old machines. The new ones will NOT be a Maytag/Whirlpool. Never again will I buy ANY of their appliances.

I purchased Maytag Centennial set April 2010 from Lowes. In the first year while it was under warranty, had 1 call about dryer making a high pitch noise intermittently, and the washer twice. I have had nothing but problems with these machines, and now that I am out of the year warranty, screwed. To get my washer working, I have to pay more than I purchased it for. HUH That makes no rational sense. When I called Maytag I was also lied to and told there were NO complaints on this model. Isn't this false representation? Is there any legal recourse to take? Ridiculous.

I have had my may tag washer and dryer for about 2 yrs now.The washing machine is so loud that I only wash during business hours for fear of disturbing my neighbors as I live in an apartment complex. I have to wash clothes several times for them to at least look halfway clean and the constant grinding noise has made me decide to never purchase another may tag for as long as I live. The water is always way under my clothes I even made an attempt to dampen my clothes first so they would be heavier during the weigh in. Owning this washer has been like a bad relationship for the last 2 yrs and I want out. I am actively looking for a different brand. May tag really dropped the ball with the MayTag Centennial. What a disappointment! (santerriab)

Oh boy do I wish I would have seen this website B4 I bought my set (and we thought we got such a great deal!). And what is the deal with the "canned" e-mail responses from Amber? Without having to go into the details about the CRAPPY job this machine does in cleaning, let's just cut to the chase: what can I do about this 3 month old machine? Just bend over & take it? Is there actually any sort of resolution that Maytag provides, or is it just the typical song & dance? If anyone has a phone number that actually connects you to a real, live, breathing person, please share! I'm not going to even bother contacting the place it was purchased from (homeboy cheapo), because they messed up even the delivery of the POS. Suggestions, please!

Purchased Maytag centennial washer a year ago and I'm almost certain we have never gotten a clean batch of laundry, there is always a whitish-gray sticky film on every load every time. We have tried various wash settings, various load sizes, and several expensive HE detergents with the same result every time. I have owned only 3 other washing machines in my 58 years and each one did what it was supposed to "WASH LAUNDRY CLEAN", we only replaced them because they got old and began to breakdown. This Maytag is new and doesn't clean anything, it's one of the worst purchases I have ever made. I needed a washer that would clean but unfortunately purchased this Worthless Maytag instead - horrible decision! BUYER BEWARE - DON'T BUY THIS BRAND!

maytag model #MHWE300VW is absolute crapola. worse is the company (post whirlpool acquisition). i'll never by another MAYTAG anything, moreover, i'll spend all my stinking free time attempting to sink this toilet of a company ... he maytag man, wake the hell up ... you're ### ain't working, now get to work fixing it!

To any Maytag Representative who would like to comment;
I bought a Maytag washer with high beliefs that it would last me 10-15 years like they USED to back in the days. To my surprise, I like all the other consumers on this complaint website got stuck with a "lemon". My washer also jumps around, knocks and makes loud noises, does not wet all the clothes completely, leaves clothes smelling unclean and now it's gotten worse. I now have to babysit each load and manually press the button to let the washer know it needs to move on to the next cycle. I am not kidding! Once I turn it on I press the button and it begins to sense. Just out of curiosity I return in 5 minutes or so to see if anything has progressed since I initially started the machine. Of course it hasn't. So I give it another press of the button and it starts. I give it a short while and check again and it's stuck. So I wait a few minutes and decide to press the button again and it decides to move forward. This continues throughout the wash cycle. Then it completely stops so I decide to check it out and there's still a bunch of wet clothes waiting for me to press the drain and spin button so the water can go down the drain. It's a very long process. I would like you to know that I complained to Lowes where I originally purchased the washer and of course it was out of their hands because the warranty expired. So today 6-9-14 I decided to call Maytag Customer Service at [protected] and I spoke to a representative named Rachel. I told her about all my complaints and asked if there were any recalls on this washer. Naturally there weren't any to this date. She offered me her sympathy as well as her apology but since it's out of warranty I am out of luck. I forgot to mention. Rachel also suggested that I schedule a Maytag customer service person to take a look at it. Just out of curiosity I asked how much this would cost me. Well there are two options: "Out of warranty" meaning that it would cost me $85.00 for the man to come out and diagnose the problem. Then there's another charge for parts and yet another charge to repair it. Or I could choose the second option.It was called something like "Program Repair + 1. This means a man can come out to diagnose the washer, repair it one time and there's one year warranty for the work for only $319.00! I may as well purchase another washer. What happened to a good washing machine that truly held it's reputation and customer loyalty where you could get service for a "lemon" washer at a reasonable fee? Well I am truly an unhappy customer. What do YOU suggest? P.S. To all other Maytag purchasers: Can this be reported to the Better Business Bureau as a "Lemon?"

I purchased the Maytag Centennial Washer about a year and half ago. It never cleaned the clothes very well and there were times that the clothes weren't fully wet. About a month ago, it seemed to be a lot louder than normal. Then today, it started sensing, stopped with the light still on, the door lock clicked on and off. After about 10 minutes, it started filling and wouldn't stop until I unplugged it. I am not happy, and I haven't been happy with it from the first day I purchased it. What do I do and who do I call?

We bought a maytag centennial washer and dryer and it is the most terrible purchase we have ever made! The clothes so not come out clean. They all stink like dirty socks even if there are no socks in the washer. The washer will drain but the clothes are still soaking wet like it does not spin them at all. I am very angry as we have a family of 7 and we can not afford to go to a laundromat. We now do not have money to get a washer that actually works. DO NOT BUY THIS WASHER if you want clean clothes. Worst thing I have ever bought. Terrible to read all the comments and see that this company will not be honest and make the situation right for their defective machines!