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MBenzGram Customer Service Phone, Email, Contacts

MBenzGram
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mbenzgram.com

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1.1 10 Reviews 44 Complaints
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MBenzGram Complaints 44

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9:02 pm EDT
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MBenzGram Edelbrock Ford FE top end kit

On March 2, I ordered the engine kit, was told it would be several weeks, it was out of stock. Weeks later I contacted them, still a few weeks out. On April 25, I asked if it was going to be several more weeks again, I would like to cancel. They advised I would have my refund in 7-10 business days. 36 business days later, still no refund.

Desired outcome: I would like my money refunded

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9:40 pm EDT
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I ordered an exhaust system from this company thinking that it was in stock and found out after they took my money that they were going to have to order it. I decided to wait but after two months and being told time after time that it would ship the next week stringing me along I decided to cancel. The response from them was that cancellation had to be...

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6:07 pm EDT
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MBenzGram Refund not received

Order #[protected] never received my radiator for 267.26 after 30 days I ask to be refunded did not want to wait any longer they told me I would have my refund in bank 7-10 days, still have never received my name is Brian Brown could you send me my refund I have called and they said accounting dept has to take care of this but they would not let me speak to anyone in accounting. So how do I suppose to get my money back I have emailed [protected]@mbenzgram.com should I contact my bank and file a dispute there also can you help me

Desired outcome: refund my money or send me the radiator

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Shoodangdriftc5
Rio rancho, US
Jul 23, 2022 3:21 pm EDT

Parts wasn't in stock and was informed of a minimum 3-4 week back order with no eta. They offered a refund that I still haven't recieved with emails getting me no where. My bank isn't willing to help and I'm at a loss on a pair of seats I never recieved. After doing some research this is very common with this company and most people never get parts or their money back.

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Ron Wolfe
US
Jul 20, 2022 12:08 pm EDT

please join my facebook group Mbenzgram waiting on refund group

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4:54 pm EDT
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On January10,2022 I placed an order with mbenzgram (order #[protected]) for a Takeda Intake system which totaled $356.65. I was never told at the time of my order that the product was not in stock! At the time I place the order I was given an expected delivery date of 7February2022. When this date came and went without me receiving my product, I contacted...

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About MBenzGram

Screenshot MBenzGram
MBenzGram focuses on providing customers around the world with parts from top name brands in automotive performance and design. MBGram sells directly to the customers to save them the 10-15% commission fee of an online marketplace.

MBenzgram is a website dedicated to helping Mercedes-Benz owners and enthusiasts. It provides a platform for people to share their experiences and ask questions about Mercedes-Benz vehicles. The website includes a forum for owners to discuss topics such as service and repair, performance upgrades, buying and selling, and general discussion about their cars. It also includes a marketplace for buying and selling parts, accessories, and cars. Additionally, the website provides news, reviews, and videos related to Mercedes-Benz cars. MBenzgram is a great resource for anyone looking for advice or information about Mercedes-Benz vehicles.
Frequently asked questions (FAQ) about MBenzGram customer service
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Is MBenzGram legit or a scam?

MBenzGram is a legitimate online store that sells authentic Mercedes-Benz products.

Are the products on MBenzGram authentic?

Yes, MBenzGram sells authentic Mercedes-Benz products sourced directly from the manufacturer.

How long does it take for MBenzGram to ship products?

Shipping times vary depending on the location and shipping method chosen. However, most orders are delivered within 3-7 business days.

Does MBenzGram offer international shipping?

Yes, MBenzGram ships internationally to most countries.

What is MBenzGram's return policy?

MBenzGram offers a 30-day return policy for all products that are unused and in their original packaging.

How can I contact MBenzGram customer service?

Customers can contact MBenzGram customer service via email or through their website's contact form.

What payment methods are accepted by MBenzGram?

MBenzGram accepts payment through major credit cards and PayPal.

Does MBenzGram have any physical stores?

No, MBenzGram is an online store only.

Is MBenzGram affiliated with Mercedes-Benz?

Yes, MBenzGram is an authorized dealer of Mercedes-Benz products.

Can I track my order on MBenzGram?

Yes, customers can track their orders by logging into their account on MBenzGram's website.

Does MBenzGram have any promotions or discounts?

MBenzGram occasionally offers promotions and discounts to their customers. Check their website or social media pages for updates.

Is MBenzGram's website secure for online transactions?

Yes, MBenzGram's website is secured with SSL encryption to protect customer information.

Are there any hidden fees when ordering from MBenzGram?

No, MBenzGram does not charge any hidden fees when placing an order.

How can I be sure that the product I receive is authentic?

MBenzGram sources their products directly from Mercedes-Benz, so customers can be assured that their products are authentic.

Does MBenzGram offer gift cards?

Yes, MBenzGram offers gift cards that can be purchased on their website.

Can I cancel my order on MBenzGram?

Customers can cancel their order on MBenzGram as long as the order has not been shipped.

How do I know if my order has been shipped?

Customers can check their order status by logging into their account on MBenzGram's website.

What is MBenzGram's privacy policy?

MBenzGram's privacy policy outlines how customer information is collected, used, and protected on their website.

Can I leave a review on MBenzGram's website?

Yes, customers can leave reviews on MBenzGram's website for products they have purchased.

Does MBenzGram offer installation services for their products?

No, MBenzGram does not offer installation services for their products. Customers should consult with a qualified technician for installation assistance.

Overview of MBenzGram complaint handling

MBenzGram reviews first appeared on Complaints Board on Mar 30, 2022. The latest review Terrible Experience with Mbenzgram: Delayed Delivery and No Refund was posted on Jun 24, 2023. The latest complaint Scammers was resolved on Oct 20, 2022. MBenzGram has an average consumer rating of 1 stars from 54 reviews. MBenzGram has resolved 1 complaints.
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  1. MBenzGram Contacts

  2. MBenzGram phone numbers
    +1 (530) 778-4797
    +1 (530) 778-4797
    Click up if you have successfully reached MBenzGram by calling +1 (530) 778-4797 phone number 0 0 users reported that they have successfully reached MBenzGram by calling +1 (530) 778-4797 phone number Click down if you have unsuccessfully reached MBenzGram by calling +1 (530) 778-4797 phone number 0 0 users reported that they have UNsuccessfully reached MBenzGram by calling +1 (530) 778-4797 phone number
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  5. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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