MBenzGram
Reviews and Complaints

I gotta say, I had a pretty rough experience with Mbenzgram. I ordered some suspension parts back in August and didn't hear anything for a few days. Finally, on August 16th, I got a confirmation email from Mbgram/Mbenzgram. I was pretty excited to get my parts, but when I reached out for an ETA on August 22nd, they told me it would be 2-3 weeks.

Well, let me tell you, those 2-3 weeks turned into a couple of months. I followed up with them multiple times in September and October, but all they ever said was "2-3 weeks". I was getting pretty frustrated by mid-October, so I decided to order from another retailer. And you know what? I got my parts that same week. So clearly, there wasn't a supply issue like Mbgram had claimed.

I asked them to cancel my order, which they did. But then they refunded the card on file, which I had replaced during those 2 months of waiting. I told them I didn't receive the refund because that card was no longer active, but they just told me to contact their Accounting department.

Well, I've contacted their Accounting department 5 times over the past 5 months and haven't gotten a single reply. So now I'm out $566.19 and I don't think I'll ever see that money again. Honestly, this company is a joke and I would never do business with them again.

I gotta say, I'm not impressed with Mbenzgram. I mean, I don't wanna jump to conclusions or anything, but it seems like they might be a bit shady. I've been hearing a lot of rumors about them not delivering products after people have paid for them. And when you try to contact customer service, it's like talking to a brick wall. They don't answer their phone and their emails are just a bunch of nonsense.

I even saw a Facebook group dedicated to people who've been scammed by Mbenzgram. That's not a good sign, folks. I mean, if there's a whole group of people who have been ripped off by this company, then it's probably safe to say that they're not on the up-and-up.

I decided to give them a chance anyway, because I really wanted this one product they were selling. But when I paid for it, I never received it. And when I tried to get a refund, they just gave me the runaround. I had to report them for fraud to my credit card company just to get my money back.

And get this: when I finally did get an email from them saying I'd get a refund within 7-10 business days, I waited and waited and nothing happened. So I emailed them again, and they said "someone from accounting would be with you shortly". What does "shortly" even mean? I waited over 24 hours and still nothing.

Honestly, I wouldn't recommend Mbenzgram to anyone. They're not a legitimate seller or store, and they're definitely not worth the hassle. Save yourself the trouble and go somewhere else.

I ordered an exhaust for a VW atlas. Order was placed August 10 after confirming that the item is in stock and ready to ship. Until August 25 item showed as shipped with no tracking number. Each time I reached out for an update I was told to wait a day or two. By August 29 I still got no follow ups or a tracking number. I started getting suspicious and reached out to cancel my order. I got confirmation via email that my order would be canceled. Yet no one followed up with me and no refund was issued. Luckily I called my credit card company and they were able to dispute the charge after reaching out numerous times and not being able to get a resolution. Now over a month later, I get an email from someone at their mbira, asking me to send out an item that they apparently shipped weeks after the cancellation and dispute went through without my knowledge or authorization. Rather than apologizing and asking me for me to locate and return the item, they sent me a threatening email stating that I'm in possession of an item with the value of over $500. This company is a joke. Their custom service sucks and their word is worthless. Don't waste your time. Odds are you won't get what you paid for or a refund

I placed an order for a Yukon gear high performance gear set on January 5th and paid using my credit card. However, it's now February 8th and I still haven't received my order. Frustrated, I decided to place another order for the same gear set on January 16th and paid once again using my credit card. Unfortunately, I still haven't received either of my orders.

I've tried calling the company multiple times, but I can't seem to speak to an actual person. Instead, an automated message answers the phone and tells me to press zero to speak with a representative. After waiting on hold for about 15 minutes, the automated message comes back on to tell me that all representatives are busy and gives me the option to leave a voice message. I've left four messages to date and still haven't received a call back.

In addition to calling, I've also sent three emails to the email address listed under the "contact us" section of the website. Unfortunately, I've only received a blanket response to each email saying that the order has been filled and has shipped, and that I should have received the items at the end of last week. However, I still haven't received my Yukon gear high performance gear set.

I'm extremely frustrated with this company. They have over $700 of my money and I still don't have the product I ordered. I'm writing this review to warn others that this company takes your money but doesn't send you the products you order. I'm also hoping that by seeing this bad review, someone from the company will finally contact me.

Overall, I would not recommend using Mbenzgram (mbenzgram.com) for your automotive needs. Their lack of customer service and failure to deliver products is unacceptable. Save yourself the hassle and find a more reliable company to do business with.

I recently made a purchase from Mbenzgram on June 25, 2022. I was excited to receive my Radium Engineering transmission filter for my GTR. However, my excitement quickly turned into frustration when I realized that my order was taking much longer than expected to arrive.

I spoke with John in customer service a week ago, and he informed me that the filter was in their warehouse but that they couldn't ship it for two more days. He assured me that I would receive a tracking number via text and email as soon as it shipped. However, it's now July 18, and my GTR has been on the rack waiting for the filter for 24 days.

I've sent multiple emails to customer service, but all I've received are automated responses. The first response I received on July 11 stated that my request was being reviewed by their support staff and that they would reply shortly. The second response I received on July 12 was identical to the first.

On July 12, I sent an extensive email to Crystal, who John informed me was the head of customer service. On July 14, I requested a tracking number and restated my email address and mobile phone number. Finally, on July 14 at 6:20 PM, I received a response from Larissa, apologizing for the delay and stating that there had been a minor setback at the warehouse. She asked me to allow a few more days to receive a tracking number.

Since then, I have not received any further responses to my emails or phone calls. I've called customer service eight times, but after being on hold for 15 minutes, the line goes dead.

As the founder of BLENDTEC and the creator of "Will It Blend GTR" on YouTube, I have a busy schedule and cannot afford to wait indefinitely for my order to arrive. I hope that this review will be helpful to others who are considering ordering from Mbenzgram. If you're in a hurry, I would advise against ordering anything from them.

At this point, I don't know if I will ever receive my order. If the situation changes, I will update this review accordingly.

I placed an order for a Ford Performance Pre-Assembled handling pack from Mbenzgram on June 20th, 2022. It's now September 6th, 2022, and I still haven't received my handling kit or the refund I've requested multiple times. They were quick to take my money, even though they knew they didn't have the part in stock. This should be illegal, but it seems like they don't care about the law. Every time I contact them, I get the runaround. They seem like a bunch of crooks who take your money without any intention of giving it back, even if they don't have what you ordered. Their customer service is terrible, and they're unwilling to give me my $1,732.50 back. I suggest staying as far away from these crooks as possible. They're a joke, and the only thing they're good at is stealing your money.

When you order something from an online shop, they should be required to tell you if they don't have the part in stock. It's clear from many other reviews that they've done this to many other people in the past. I gave them one star because there wasn't an option to give no stars and write a review. To sum it up, they're the worst company I've ever dealt with. I've called them a bunch of crooks and a bunch of other choice words I'd rather use, but I'm sure my review wouldn't be used if I told them what I really wanted to say. So, I'll just say that the next communication with this no-good, crooked company will be through my lawyer. I refuse to let them steal that kind of money from me. What goes around comes around, and they'll get what's coming to them eventually.

I gotta say, I was pretty excited when I stumbled upon mbenzgram.com. They were offering a sweet ten-percent discount on BBC Intake, Injectors, and Valley Cover - just what I was looking for! But let me tell you, the excitement didn't last long. I placed my order on March 9th, 2022, and since then, it's been nothing but delays and disappointment.

Every time I reached out to mbenzgram, they would tell me that the supplier was pushing the delivery date back. I couldn't even get them on the phone, but they did respond to my emails. It wasn't until the second month that I got Holley and the Hilborn team involved. They did some research and found out that all orders going back to the date of my purchase had been fulfilled! So what was the hold-up with my order?

I hung in there for a little longer, but eventually, I decided to cancel my order. Waiting as long as I did was due to the supply chain issues and fear of having to reorder and be at the back of the line for shipments. But here's the kicker - mbenzgram isn't even a distributor for Holley/Hilborn. They're just a third-party seller, at best. They have no control over the pricing, which isn't even authorized by Holley/Hilborn.

So let me be clear - if you're thinking about buying from mbenzgram, buyer beware! It's not worth the ten-percent off. They held my money, $3,481.07, for four months, and I'm still waiting to see if they'll refund it in 7-10 days, like they said via email. I never got an apology or spoke to a live person - just emails.

My advice? Buy direct or through Summit, Jegs, or Speedway. Don't make the same mistake I did.

I had a terrible experience with Mbenzgram. I ordered a special part in November 2021 and they charged me $2100.00 immediately from my credit card. Every time I asked for an update on the order, they would tell me it was a special order and would ship in 2 weeks. I was patient and kept all the conversation transcripts. However, when I finally cancelled the order, they did not credit my card as their policy states. Instead, they made me create a Venmo account for the money to go into so I could transfer it to my bank account. It has been over 10 days since they cancelled the order and stated someone from accounting would call me, but I have not received any money, call, or update.

I strongly advise against buying from this company. It has been a nightmare dealing with them. I hope this review will save someone else from going through the same ordeal.

I received an email confirming the cancellation and refund of my order. The email contained the details of the refunded items, including the Edelbrock 2086 TOP END KIT, which was the part I ordered. The email also showed the discount I received and the total amount refunded.

I also received an email when I first placed the order, thanking me for my purchase and reminding me to email them a picture of my vehicle and Instagram account to be featured. The email stated that they were preparing my order for shipment and would notify me when it was sent.

The order summary in the email showed the details of the part I ordered, the discount I received, and the total amount I paid. The email also contained my shipping address and the shipping method used.

If you have any questions or need to cancel an order, you can log in to your account, reply to the email, or contact them at their email address. However, based on my experience, I would not recommend doing business with Mbenzgram.

Mbenzgram is a website that I had a really bad experience with. I ordered a spare part for my car and they confirmed the order but did not provide me with any shipment tracking details. When I reached out to them for an update, they told me that the tracking number would be emailed to me in 48-72 hours. However, when I followed up with them again after waiting for 3 business days, they did not respond. I also tried calling them and reaching out to them on Instagram but did not receive a response. When they finally replied to my email on the 28th, they gave me the same message as before.

At this point, I started doubting that they were just scamming me. I kept messaging them on WhatsApp until they responded to me, saying that there was a problem with the shipment and that it would be done on Friday 31st of March. On Friday, they did not ship and started ignoring my messages again. I kept following up and they finally replied 4 days later on the 3rd of April, claiming that the order was still processing. But at this point, I confirmed that they were just scamming me based on all the hundreds of other experiences I happened to read on various review sites like Trustpilot etc.

I demanded an immediate refund or else I would file a complaint against them for fraud, for which they complied and cancelled my order on the 3rd of April. I received the confirmation email as well and was informed that I would receive the refund in the next 7 to 10 business days. However, I waited patiently for 11 business days to be sure but did not receive any refund. And I have been messaging them since April 13th with no response whatsoever.

I have been scammed and they wouldn't refund my money. I also lodged a complaint with my bank but unfortunately, I had paid with my debit card so I am not really sure if they would be able to help me either.

At this point, I don't have money to get new parts for my car locally nor are they refunding my money and my car has been broken down since then. It's really frustrating and I wouldn't recommend anyone to use Mbenzgram. They are just a bunch of scammers who don't care about their customers. I hope this review helps others avoid the same mistake I made.

So, I just wanted to give an update on my experience with Mbenzgram. It was a bit of a rollercoaster ride, but I finally received my refund of $1732.50. I'm not exactly sure which organization helped me get my money back, but I did file complaints with the FTC, BBB, and the California State Attorney General's office. Out of all of them, the only one that reached out to me was the California State Attorney General's office. They sent me a letter in the mail, which was a bit surprising.

I also sent a ton of not-so-nice emails to Mbenzgram, which I'm not proud of, but I was frustrated. If you're going through the same thing, my advice would be to file a report with the California State Attorney General's office. Don't give up, keep fighting for what's rightfully yours! The Attorney General's office can't give you legal advice or take on individual cases, but they can help establish better communication between you and the company.

I learned that the Attorney General's office takes allegations like this very seriously. If they receive enough reports of a company being deceitful or fraudulent with consumers, they could have a law enforcement agency look into the matter. That's why some people say that you get your refund back - when a fraudulent company is questioned, they don't want people digging too deep and exposing them, so they give you your money back. At least, that's what a few people have told me.

It took a lot of time and effort to get my money back, which is frustrating. Nobody should have to go through that much BS just to get what's rightfully theirs. Mbenzgram can say all they want about special order items, but they shouldn't charge your card until they have the part in their hand to send to you. Or, they should simply state on their website that the part is out of stock and they don't know when it will be back in stock.

Overall, I just wanted to write this update to inform others that my issue was resolved. If you decide to do business with Mbenzgram, be very aware and careful. It's not worth the hassle and frustration if something goes wrong.

I recently had an experience with Mbenzgram and unfortunately, it was not a positive one. I placed an order for a ride tech 4link and coil overs for my 64 galaxie on March 6th, 2023. It is now April 4th, 2023 and I have been unable to get a hold of anyone at Mbenzgram. I have tried calling multiple times, but no one answers the phone and no one has returned my calls.

To make matters worse, they charged my account within 24 hours of placing the order, but I have yet to receive any updates on the status of my order. Every time I email them, all they say is that their shipping department will send me an update in 48/72 hours. They have told me this four times now and one time they even promised to have me a shipping confirmation by the end of the day, but that never happened.

At this point, I decided to call ride tech directly to see if there was a hold up with my order. To my surprise, ride tech informed me that Mbenzgram is not an authorized dealer for them and that they have had this problem before. This was a huge hassle for me as a customer and I would not order anything from Mbenzgram again.

I wish I could include pictures in this review to show the lack of communication and poor customer service I experienced, but unfortunately, I do not have anything to take pictures of. Overall, I would not recommend Mbenzgram to anyone looking to make a purchase.

I recently had an experience with Mbenzgram and I must say, it was quite ridiculous. I was particularly in contact with a person named Larissa, who seemed to be the one handling all the emails. I ordered a tuner that was supposedly in stock, but a week later, I still hadn't received a tracking number. I reached out multiple times to inquire about the status of my order, but all I got were vague responses about a special order item being out of their control and that I should expect a tracking number in a few days. However, I still haven't received anything.

To make matters worse, when I asked about returning the item, they suddenly claimed that it had already been shipped and that I had to wait a few more days for the tracking number. It seems like they can't even keep their story straight, as they initially claimed that the item was in stock, but later said it was a special order. I've tried calling them more than 15 times, but no one ever picks up the phone. The only responses I get from them are short and unhelpful emails that are enough to make anyone angry.

Overall, I would strongly advise against using Mbenzgram. Their customer service is terrible and they seem to have no idea what they're doing. It's frustrating to deal with a company that can't even provide basic information about an order, let alone process a return. Save yourself the headache and go somewhere else.

I recently had an experience with Mbenzgram (mbenzgram.com) that left me feeling frustrated and disappointed. In November, I placed an order for some rims and was excited to receive them. However, after two weeks had passed, I had not received any update on the shipping status. I decided to reach out to the company via email to inquire about the delay.

To my disappointment, I received a response from Beatriz stating that the rims were a "special order" and should ship within 1-2 weeks. I patiently waited for another two weeks, but still no update on the shipping status. I decided to email them again, and once again, I received the same response from Beatriz.

At this point, I had lost all faith in the company and decided to cancel my order. I received an email from them stating that the money would be refunded to my account within 7-10 business days. However, after waiting for 10 business days, I still had not received my refund. I decided to take matters into my own hands and opened a dispute with my credit card company, USAA.

I was extremely disappointed with the lack of communication and follow-through from Mbenzgram. It felt like they were never going to ship me the rims or refund my money. I strongly advise anyone considering doing business with this company to avoid them at all costs. Any review that is not a 1-star review is simply not truthful. This website is fraudulent, and I would not trust Beatriz or anyone else associated with this company.

I recently made a purchase on Mbenzgram.com during the Black Friday sale in 2022. I was excited to get a set of fuel injectors for my car at a discounted price. However, my excitement quickly turned into frustration when I did not receive any shipping confirmation for weeks after my purchase.

I tried contacting the company via email multiple times, but each time I was told that my order was being shipped and that a tracking number would be sent to me in a separate email. Unfortunately, I never received any tracking information and my order was nowhere to be found.

After several weeks of waiting, I was informed that the product was on back order and would not be available until February 4th. I patiently waited for the date to arrive, but even after two weeks into February, I still had not received any updates on my order.

I continued to email the company for updates, but each time I was given the same response - that my order was being shipped out that week and that a tracking number would be sent to me in a separate email. This went on for two months, and I still did not have any tracking information or my product.

At this point, I was frustrated and decided to push back. I requested to speak with a manager and asked for either my product to be shipped or for an exchange for a different product. However, I never received a response to those emails.

Overall, my experience with Mbenzgram.com was disappointing. The lack of communication and transparency regarding my order was frustrating, and the fact that my emails requesting assistance were ignored was unacceptable. I would not recommend this company to anyone looking to make a purchase online.

business practices and poor customer service make Mbenzgram a place to avoid.

I recently had an experience with Mbenzgram that left me feeling frustrated and disappointed. I was in need of a specific tire and found it available on their website, so I went ahead and made the purchase. However, after a few days had passed and I still hadn't received any shipping information, I decided to reach out to their customer service team.

Unfortunately, I had to wait an entire day before receiving a response. When I finally did hear back from them, I was informed that my order would take 4-6 weeks to fulfill. As winter was quickly approaching, I knew I couldn't wait that long and requested to cancel my order and receive a refund.

The customer service representative assured me that I would receive my refund within 7-10 business days and that their accounting team would be in touch with me. I patiently waited for the allotted time, but when the 10th business day came and went with no refund in sight, I decided to reach out to customer service once again.

To my dismay, I was told that I needed to contact their accounting team directly in order to receive my refund. I couldn't believe it - it seemed like the entire process was a sham. I never received the product I had ordered, and now I was out of pocket for the purchase.

In conclusion, I would strongly advise anyone considering making a purchase from Mbenzgram to think twice. Their shady business practices and poor customer service make them a company to avoid. Don't make the same mistake I did - save yourself the hassle and shop elsewhere.

I recently had an experience with Mbenzgram that left me feeling quite frustrated. I was in the market for a set of Toyo proxies R888Rs and decided to place an order with Mbenzgram in April 2022. Before making my purchase, I reached out to the company to confirm that they had the tires in stock and ready to ship. They assured me that they did, so I went ahead and placed my order.

However, a couple of weeks later, I followed up with Mbenzgram to check on the status of my order and was told that the tires were actually special order and would take 2 to 3 weeks to ship. This was disappointing, but I decided to be patient and wait it out.

Unfortunately, the wait ended up being much longer than I anticipated. I followed up with Mbenzgram every two weeks for over two months, but each time I was told that my order was still being processed. Finally, in June, I decided to cancel my order and requested a refund. I was told that I would receive my money back within 7-10 business days.

However, it's now the end of July and I still haven't received my refund. I've reached out to Mbenzgram three times via email, but each time I'm told that someone from Finance will be in touch with me. It's frustrating to feel like I'm being given the runaround, especially since refunds are typically a straightforward process.

Overall, I'm disappointed with my experience with Mbenzgram. This is the first time I've ever left a negative review for a company, but I feel like I gave them plenty of chances to make things right. I have all of the email communication to back up my claims, and I hope that Mbenzgram will take steps to improve their customer service in the future.

I recently made a purchase on Mbenzgram.com for an exhaust system that cost me a whopping $1,250.00. I was excited to receive my order and eagerly waited for 5 days, but to my dismay, there was no update or shipping information provided to me. I decided to follow up with the seller, but a day or two went by without any response. I was starting to get worried and frustrated.

At this point, I decided to click the refund button on my order. It was January 8th, and I received an email indicating that my order had been cancelled and refunded. However, my refund payment did not show up in my account even after 9 days. I followed up again, but still no response. It was January 24th when I finally received an email response from the seller, stating that they had to check with accounting. Later that day, they informed me that I would receive my refund on the 27th.

The 27th came and went, and still, there was no refund appearing on my credit card statement. I waited a couple more days, but nothing happened. I was getting frustrated and decided to open a dispute with my credit card account, which was a waste of time. Finally, almost a month after cancelling my order, I was refunded on Feb. 3.

I was disappointed with the whole experience and would advise others to avoid this seller. It was a frustrating and time-consuming process, and I could have easily purchased the same product from a different seller on Amazon, which shipped the same day. I hope the seller improves their customer service and communication in the future.

I, like many others, have had a frustrating experience with Mbenzgram. I placed my order over a month ago and have yet to receive a tracking number. Despite multiple emails and phone calls, I have not been able to get a clear answer on the status of my order. Each time I inquire, I am told that it will ship by the end of the week and that a tracking number will be emailed to me. However, this has not been the case.

What is particularly frustrating is that the product I ordered did not say it was out of stock or backordered at the time of purchase. I have even asked if the product was available, but have received no response. It is unclear why my order has not been fulfilled, and I am left wondering if the product is even available.

To make matters worse, I have been informed that the company that manufactures the part I ordered, Holley, has discontinued it. However, I have ordered other discontinued parts from a different site and still received them. This inconsistency only adds to my confusion and frustration.

All I want is the product that I ordered or a clear answer on whether it is available. If it is not available, I would like a proper refund. I hope that someone at Mbenzgram will take notice of my situation and resolve it promptly.

I recently made a purchase on Mbenzgram.com for a significant amount of money. I found this company during a web search, and they were offering a 10% discount on the products they were selling. At first, I was excited to find such a great deal, but after doing some research, I quickly realized that they were a sham.

Like many other people, I requested a refund, but all I received were the same old messages saying that "accounting will refund your money within 7-10 days." That was a lie. I was frustrated and angry, so I decided to file a complaint with FTC.gov. I highly encourage others who have not received their money from MBSHAM's to do the same. FTC lawyers will investigate and take appropriate action against MBGRAM.

However, to my surprise, this morning (30 July), I received my refund from MBGRAM. In my opinion, here are my reasons why I received my refund so quickly.

Firstly, I opened my case with Affirm, which is a financing company that Mbenzgram.com uses. Secondly, I filed a fraud report with FTC and sent them a copy of my report. Thirdly, I filed a complaint with BBB and sent a copy of the report to MBGRAM. Lastly, I submitted my case to a local TV station and informed MBGRAM that I was going to file a report with local policy.

Overall, I am relieved that I received my refund, but I am still disappointed with the experience I had with MBGRAM. I hope that others can learn from my experience and be cautious when making purchases online. Always do your research and read reviews before making any purchases.

I highly recommend that you take a look at the BBB reviews and other online reviews, as well as the Facebook group called "MBenzgram / Mbgram waiting on refund group" before making a purchase from this company. It seems that many people have had a terrible experience with this company, losing their hard-earned money and never receiving their items.

It appears that after placing an order, the company will inform you that the item/s you ordered are not in stock and are on back order. They will continue to give you this excuse for as long as they can. Additionally, the company does not answer phone calls and emails are either ignored or receive a vague and unhelpful response.

To make matters worse, there are multiple pending lawsuits against this company. It seems that the only way to get your money back is to report it to your bank or credit card company. However, even then, it may be difficult to get a refund. Many people, including myself, initially received a refund from our bank (NOT from the company), only to have the bank come back and say that they are taking the refund back.

It is shocking to me that this company is still in operation and still has a website accepting orders. Unless you want to throw your money away and receive nothing in return, I strongly advise against ordering from this place.

I ordered a 3 in custom exhaust kit from them back in late December they told me that I would have to wait to receive the item I told him that was fine they said maybe 3 to 4 weeks 3 to 4 weeks turn into 4 months finally I canceled the order in April they sent me a confirmation of cancellation and saying the order had been refunded no refund over a month later? I would just like them to refund my money so I don't have to keep paying on the loan I got to purchase this product from a firm with interest I am paying as well? William Alexander

I ordered this part on March 23, 2021 for $2,421.95 and was told endless times that there were delays from the Manufacture due to COVID issues. I confirmed with Edelbrock and there were delays at the plant. However, once the parts were produced at the manufacture I told over and over that the part was shipping. I have not received the part and they stopped responding to my emails and do not respond to phone calls. I have tried to get them to cancel and refund me with no response. I am very frustrated and feel this vendor should be shut down.

Order some tires from them thinking I was getting a good deal at the time being they had a 10% off with free shipping over $100 order. Made the purchase on 3/24/23. I received a email stating they would email as soon as the send it out. Waited about two weeks and still know word, so I decided to reach out to through email and there customer service line. Must of done this for days and days and still no response. Now I’m contacting my credit card company to get this resolved.

Ordered front shocks on 10/28/2021. I was initially told it was "special order" & would take 2-3 weeks to come in. I figured true because many other sources showed "out of stock". I kept emailing for status & IF I received a response it was always "2-3 more weeks".

I submitted request to cancel order & on 3/16/2023 received confirmation from them that order was canceled & refunded, except refund has not been made. I have since emailed many times demanding the refund be completed, but get no response & no credit in my bank account.

If anybody is not already aware, credit card company won't dispute charges over 4 months old.

Looks like I might be out of $581.40. I will be filing a police report & reporting to the California Attorney General.

I had ordered coilovers for my prelude more than 4 months ago. I've emailed them over 6 times about getting a update on when they will be sent or received. Each time they say I will get a conformation within 24 to 48 hours. I never get one. I tried calling them over 10 times and each time there is no answer. I have left many messages.

[protected] is my order number. I ordered on Jan 29th.

I spent 701.10 with 77.90 off and free shipping.

I ordered a clutch pedal and reservoir assembly from MBGRAM. They completed the order, took my payment, and emailed me an Item successfully ordered confirmation. After several days I still don't receive the tracking # or any other correspondence. I try the PH:# no one ever answers or returns my phone calls or emails. Its been over two weeks and no part, refund, email or call back and to boot I still have not received my part.

Placed my order on 2/16/23 it's now 3/1/23 No response. This is shameful to do people like this, something needs to be done about this ASAP.

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On 12/19/22 I placed order for helmet of $520 for a christmas present. I was told on 1/4/23 by "Beatriz" in customer support that it would ship within 1-2 weeks. Then, 1/23/23 was told the same by "Nelly".

February 15th, I requested a refund and have yet to have anyone get in contact with me. I call the phone number listed on the website and it rings continuously until hanging up. They told me to get in contact with accounting and nothing has come of this either. It has been 8 days since asking for a refund. This website is clearly either a SCAM or it is ran incredibly poorly.

21 Apr 2022 I ordered Vorsteiner rims x4 and paid in full $1,654.20 on 22 Apr 2022. After 1 month I had not received the rims, so I continued checking with them monthly for 9 months. At the same time, I was checking with other companies and the product was not available either. Vorsteiner produced a batch, but MBenzGram still did not have them so I cancelled my order on 1 Feb 2023 with MBenzGram and was told I would receive a refund within 7-10 days. As of 22 Feb, I still have not received a refund. I have checked after 10 days, and I still have not received my refund.

I ordered directly from Vorsteiner on 1 Feb and received the rims within 5-days.

Placed two orders online with them November and December of 2021. Confirmation was sent on both orders stating they were on special order. One year later, both orders paid off in full with interest and both orders not fulfilled. I keep getting the same auto responses that they are on special order due to not being in stock. I have looked and their competitors have the parts I ordered in stock so why don't they have them? I am at the end of my patience and need assistance with this. They have my money and parts are still not here. Help. Do I need to get an attorney to get my almost $5k back?

I ordered a set of Toyo Open Country M/T tires from their website on October 28th, 2022 for $1,632.71. After receiving order confirmation, I inquired about an estimated delivery date. They let me know that the tires were on back order for two weeks; which was completely believable at the time because I was having difficulty finding the tire size I needed through other suppliers as well. After three weeks had passed, I contacted the company to let them know I needed a refund because winter was starting to set in in the midwest and I needed my tires replaced before snowfall. After contacting a customer service representative, I received confirmation that my order had been successfully canceled and refunded. This was on November 21, 2022. A full refund was promised within 7-10 business days. It is now January 17th, 2023 and I've contacted the company countless times via both email and phone but I still haven't received any form of refund so I'm now in the process of disputing the charges with my credit card company. It's blatantly apparent that this company is scamming people.