Meijer’s earns a 1.2-star rating from 772 reviews, showing that the majority of shoppers are dissatisfied with purchases.
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meijer true goodness organic multigrain artisan rolls (frozen product)
3/1/2017 shelves empty of products. I have been informed several times that they cannot order anything that it is automatically scanned well your system stinks. If this happen only once in awhile I would be a lot more understanding but it is a consistent problem at the noblesville, indiana meijers store number: 00923. My husband wants me to shop at meijers but I end up going to wal-mart or krogers to look for products your shelves are missing. It seems that if someone doing the scanning would place an order sooner or check more often this would not happen so frequently. I keep checking back for this product and other products that at times are also missing. But this is getting to be a bad habit with your store. I hear other people complaining also while I am shopping. The staff is helpful & very kind but it appears their hands are tied. Please cannot some one take time to see why when something is out that the shelves are refilled at a better pace than it is now. I should not have to continue checking your shelves to see if they have been refilled.
meijer brand chicken tenders (breaded tender shaped chicken breast patties with rib meat)
We purchased the frozen chicken tenders as we have in the past but the most recent package had chicken that was over cooked prior to being frozen. The package label says "P134560037PBF0315 Use by Jan 03 2018" They were not inedible just not the quality we have come to expect from your brand. Thanks for your attention.
Michelle Castle
castle.[protected]@gmail.com
received wrong medicine
My wife is pregnant and she is taking regular Prenatal (Rx : 7343796) medicine prescribed to her by her doctor.
But yesterday (i.e. February 20, 2017), when we went to take a refill of the medicine we were been given a wrong medicine which belonged to someone else whom we don't know.
Details of the medicine given to us is:
RX: 7371057
Patient Name : Marc Jestic
Medicine Name : Atorvastatin 20 Mg
How can the pharmacy do such a big mistake. What could have had happened if she would have taken the medicine. She is 9 Months Pregnant. If something happened to the baby then who would have been responsible?
So I want this to bring in notice to the authorized person
register customer service
Hello,
I just returned from shopping at Meijer where I had a horrible experience at the check out register. The date is 2/20/2017. The women working was rushing through scanning my items in which she did not bag properly (I purchased alcohol in a glass bottle which she threw in with other groceries) even thought the store was slow with no line. She proceeded to bag my groceries without allowing me enough time to put them in my cart. She also would not come around to scan the water at the bottom of my car which i could not lift. She handed me my receipt and I had to turn the wheel to grab my bags still attached. She was spreading moving on to help the next person. I felt extremely rushed and when I tried to ask a question about a product she was very rude. When I returned home to unpack my bags I realized I was missing two bags full go groceries. If the worker had taken the time with me and double checked that all the bags were empty (as they normally do) I would have all my groceries in which I paid for. I am very disappointed in the service received and will reconsider shopping here again. I would appreciate a refund for the groceries I did not receive. I would be happy to send in a copy of my receipt.
Thank you,
Mary Robertson
[protected]@yahoo.com
meat department
Meijer on Charlestown Road in New Albany, Indiana:
Angus ground sirloin 90/10 was on sale for $4.49 a pound. There was 2 cases with the product in them. In both cases, some of the meat was marked with the correct price below the original. However, some packages were still marked $5.99 a pound. Ifound an employee in the meat department and showed him. He agreed it was the same product...Numbers matched on the UPC...Identical product. He said the meat came in that way and they were not allowed to change it. I KNOW THEY CAN...It has happened in the past and was corrected.His nametag said Roger A. As I walked away, he was showing another meat department employee and they were laughing. A later check...No change
stock
I attempted to grocery stop at the Birch Run Meijer on 2/13/17. I went in to find there was no cauliflower, no broccoli, no chicken breasts, no chicken tenderloins. There was so much stock missing that I dumped my cart off at the front of the store and left. What a huge waste of my time! I drove 10 miles one way only to turn around and go home. Obviously the "Just in time" inventory isn't working that well.
I was a faithful Meijer customer but now, well, I'll just go to the Frankenmuth Kroger. It's closer to me anyway.
service from cashier was inappropriate
On 02/10/2017 at Meijer 755 E Boughton Road Bolingbrook, IL 60440 - #215 store, the cashier was displaying inappropriate actions and comments against me. Her name is Deborah. I explained that I have a heart condition and was quite ill waiting in the check out line. She laughed and came back with inappropriate comments towards me. She offered no help and put 2 heavy 2-liter soda bottles in a bag that immediately broke. She was sarcastic and had no concern for the quality of her work or respect for the customers and herself. Also she over charged me. I purchased 1 dozen eggs and she charged me for 2 dozen.
cashier
I was doing my weekly shopping at the Meijer in Gaylord MI 2/12/17 at approximately 6:45 pm. I was in the checkout line being manned by Patty M. When I got to the front of the line I cheerfully said "hello, how are you?" instead of saying hello back she started pointing and shaking her finger at me. She was all worked up because I put some of my groceries in a small plastic tub I was purchasing. I told her not to worry, I'd hand the items to her. So I handed them to her while she scanned. All the while she was scowling at me. She then started to give me a lecture about not putting my can goods right side up on the conveyor belt. Said she was sick and tired of having to flip everyone's cans over while she scans. After tub was empty she kept reaching and pointing for items on belt instead of running the belt closer to her. She then started piling items in the middle of bag carousel till the pile was larger than the contents of any two bags. This left me confused...usually this practice is reserved for eggs, bread and other fragile items. But this was not the case. She had all sorts of groceries and cangoods. All of a sudden she gave me an evil look and started waving her arms about. I asked her what was wrong and she said I better get the full bags off the carousel right now. There were only two bags full at that point and it didn't want to take them cause I didn't know if she was done putting things in those bags or not. She was obviously having a bad day but I just cannot ignore how I was treated or spoken to. I didn't do anything or say anything to deserve this treatment. Normally I'd just speak up and put rude people in their place but this lady was much older than myself and I was in shock that this nice and sweet looking lady was acting this way...she left me speechless!
meijer on allen rd and pennsylvania
Every time I have come to meijer in the last year they have been out of products. Then when I get to the check out the lines are insane and barely any registers are open. The first couple times I brushed it off thinking they were just busy. Now I have spoke to a worker and she just basically said it wasn't her problem. I will now be exclusively shopping at Kroger . I'm done with this place
injuries
It was a horrible experience when I was injured inside the store because they put a barstool not assembled on the shelf and the top part fell om my head injured me and they did not have appropriate first aid, and when I asked for alcohol to clean the wound they said they do not have and it is considered a "drug" !They did not even bother to follow up on the issue and when I called them to complain, they did not sound they care .
They did not even offer to compensate for the first aid stuff that I had to buy to take care of the injury . And they were asking me if Ihave a health insurance to go to a physician! ON MY OWN EXPENSE!
I am very sorry that I have spent my money at Meijr stores in the past cause they do not deserve a penny to be spent there.
customer service
I have two complaints. I went to buy the Crest Prohealth using my Mperks to get $2 off on 2/4/17. The spot should have had 3.7oz of toothpaste in order to get the offer. I went up to the cashier and my toothpaste rang up as $2.99. I discovered there were 3.3oz of toothpaste in the 3.7 oz spot. I had to almost clear the shelf to get a 3.7oz tube. That's consumer fraud. People probably didn't pay attention and got burned but I was paying attention to the prices. The 2nd complaint as deals what I consider as consumer fraud. I bought some Flesichman margarine only because the sign stated it was $1.69. When I went to the cashier it rung up as $2.19. I hadn't paid attention because it was Super Bowl and the lines were extremely long and I just wanted to get out of there. this Meijer gets more pathetic by the day.
I have two complaints. I went to buy the Crest Prohealth using my Mperks to get $2 off on 2/4/17. The spot should have had 3.7oz of toothpaste in order to get the offer. I went up to the cashier and my toothpaste rang up as $2.99. I discovered there were 3.3oz of toothpaste in the 3.7 oz spot. I had to almost clear the shelf to get a 3.7oz tube. That's consumer fraud. People probably didn't pay attention and got burned but I was paying attention to the prices. The 2nd complaint as deals what I consider as consumer fraud. I bought some Flesichman margarine only because the sign stated it was $1.69. When I went to the cashier it rung up as $2.19. I hadn't paid attention because it was Super Bowl and the lines were extremely long and I just wanted to get out of there. this Meijer gets more pathetic by the day.
store clerk
I shop at Meijer in Gaylord all the time. Last two visits were met with rude actions from a fashion department clerk named Jane. When asked where something was Iocated, she just shrugged her shoulders and said "I don't know". She never offered to find it or refer me to someone else. Other employees in that department seem to care what the customers want. Looks like I'm going to have to shop somewhere else.
empty shelves
We like to shop in the middle of the day. In recent weeks, every time we go, the shelves are empty. Especially sale & 10 for 10 items. Do you not have people stocking during the day anymore? We may have to switch to a different shopping center. It is very disappointing when you go for certain items & there are none. We shop at N. Muskegon, Michigan store.
Meijer started letting there inventory run low and had empty shelves several years before we ever heard of COVID 19. I have written them about this for years without any response from Meijer. Yesterday it was the worst I have ever seen it, I estimate they were 30% empty shelf space. I went home and contacted two businesses that Meijer didn't have their product on the shelves for several days. The businesses wrote me back and said they have all the product needed to supply Meijer; the problem is on Meijer's end.
Need it to return a toy that was a double for a baby shower terrible terrible terrible service the manager and the girl at customer service was at they act like they didn't care that they were bothered I will quit shopping at Meijer and tell everybody that I know and family to quit shopping Meijer disgusted
The items are on a sale because they need to be sold, not because it's the new price. It's first come-first serve. You're an idiot.
baby wipes and diapers
For the past 9 months I have been trying to go to my local Meijer to buy the large box of Huggies wipes 792ct and Pampers big box diapers the baby dry brand and almost every single time I have to drive to the complete opposite side of town to by these products I was able to go to the meijer in South Lansing the one closest to me and purchase these products 1 time in 9 months I asked the employees what the deal was the said the wearhouse never sends enough so they are always out so again I went there today to buy Huggies 792ct wipes and guess what they are out so I have to travel to the other side of town to get what I need I would like some kind of compensation for my troubles and that my local Meijer be updated on there products and it doesn't mater if the idems are on sale or not they are never there I'm a loyal Meijer customer and Meijer is the only place I shop
pharmacy
Pharmacy experience I saw my psychiatrist yesterday and due to some issues she changed my vyvanse script from 7mg/1x a day to 40mg 2x/day. I brought the script to the pharmacy last night and was told by the tech that the pharmacist didn’t feel comfortable filling this script until she spoke with the doctor the following day due to my last vyvanse script...
Read full review of Meijer and 1 commentmeijer brand mac and cheese
I have purchased meijer brand mac and cheese and I had opened a box to make for my children and there was no cheese sauce inside of the box. I then proceeded to check the other boxes I had purchased during that same time and two others didn't have the cheese packages either. Very disappointed! Hope this gets taken care of and this doesn't happen anymore.
meijer brand applesauce
I love the Meijer Brand applesauce. I bought it because it has no high fructose corn syrup. I buy the large plastic jar on a regular basis. I wish they would modify that jar though. It has so many crevasses in it, I cannot scrape all the applesauce out. I end up wasting at least 1/4 cup in every jar. A plain jar without the "nooks & crannies" would be much better.
hashbrowns
I have found a hair in my hash browns. I am completely disgusted by this product. This is very unsanitary and disappointing. I will never recommend these to anyone. This company needs to be way more careful. I open the package and put a few hashbrowns into the oven. I already don't feel well, and I was hoping to enjoy a small snack. I take a bite out of the hashbrowns and feel a hair in my mouth. How gross. I need a sincere apology
[protected]@yahoo.com
checkout
My local Meijer has 35 lanes, and only has the 10 self scan lanes open after 10pm with one associate to assist.
This is ridiculous when people are trying to buy $350 worth of groceries. The self checkout experience effectively makes my checkout time twice as long as it would be otherwise if not longer.
It's frustrating and makes my entire shopping experience horrible. If I'm doing all this work, that Meijer should be paying someone to do, then I would like a $15 discount for the hour I'm working for free.
customer service
I'm sick of Meijer. I may go to Kroger. Every time I come here it takes longer to checkout than to shop for hundreds of dollars of groceries. Today was special. The WHOLE checkout area was slammed with lines. 35 checkout stands and 5 real people checking people out resulting in the blind leading the blind at self checkout. People that barely have their own life together taking 20 minutes to buy $20 worth of groceries. I don't really think it's any faster to go through a line with cashiers though, with their always present lightning fast speed. It takes them about a minute per item, always concerned with getting you out the door as soon as possible. My chicken meal got cold waiting in line. I can't deal with this ineptness anymore Meijer. You may have to light a fire under some employee butts or actually have more than six employees working at one time
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Overview of Meijer complaint handling
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Meijer Contacts
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Meijer phone numbers+1 (877) 363-4537+1 (877) 363-4537Click up if you have successfully reached Meijer by calling +1 (877) 363-4537 phone number 0 0 users reported that they have successfully reached Meijer by calling +1 (877) 363-4537 phone number Click down if you have unsuccessfully reached Meijer by calling +1 (877) 363-4537 phone number 1 1 users reported that they have UNsuccessfully reached Meijer by calling +1 (877) 363-4537 phone numberCustomer Questions+1 (866) 763-4537+1 (866) 763-4537Click up if you have successfully reached Meijer by calling +1 (866) 763-4537 phone number 0 0 users reported that they have successfully reached Meijer by calling +1 (866) 763-4537 phone number Click down if you have unsuccessfully reached Meijer by calling +1 (866) 763-4537 phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling +1 (866) 763-4537 phone numberMeijer Private Label Credit Card+1 (866) 789-6041+1 (866) 789-6041Click up if you have successfully reached Meijer by calling +1 (866) 789-6041 phone number 0 0 users reported that they have successfully reached Meijer by calling +1 (866) 789-6041 phone number Click down if you have unsuccessfully reached Meijer by calling +1 (866) 789-6041 phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling +1 (866) 789-6041 phone numberMeijer Platinum MasterCard877-E-Meijer877-E-MeijerClick up if you have successfully reached Meijer by calling 877-E-Meijer phone number 0 0 users reported that they have successfully reached Meijer by calling 877-E-Meijer phone number Click down if you have unsuccessfully reached Meijer by calling 877-E-Meijer phone number 0 0 users reported that they have UNsuccessfully reached Meijer by calling 877-E-Meijer phone number
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Meijer emailscustomer.feedback@meijer.com100%Confidence score: 100%Supportwebprivacy@meijer.com100%Confidence score: 100%
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Meijer address2929 Walker Ave., NW, Grand Rapids, Minnesota, 49544-9424, United States
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Meijer social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 27, 2024
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