Meijer
Reviews and Complaints

I went to Meijer’s in Oregon, Ohio and purchased a bunch of cookie decorations. I asked the lady at the register during checkout, if I purchased extra if I could return it? She said that would be no problem if it wasn’t opened. Otherwise I would just put it back and purchase more if needed. Of course I go to return it December 22, 2009 and customer service was very rude to me. I explained that I didn’t have the receipt, they told me I couldn’t return the items. I then told them that I paid with credit card and wanted to speak to the manager. I also stated that the automated service they transferred me to yesterday clearly stated: You can return the products without a receipt if you have the credit card and know the date that it was purchased, I then explained that, they then treated me as if it’s my fault and I am making them loose money, because they can’t put the decorations back on the shelve. Meijer’s should change the policy instead of taking it out on me. I was just following the store policy and directions from the lady who checked me out, who was also not friendly and kind of had an attitude with me the entire time. All the employees I spoke with had an attitude. I have shopped at Meijer’s for years and I will never shop at Meijer’s again!

The lady at Customer Service tried telling me that the cashier wouldn't know the return rules, I said that she should know. The point is they were very rude and I was just following the store policy.

I'm telling everyone that most of the people at most of the Meijer stores have become so rude it's to where me and my husband decided to stop spending our hundreds of dollars at their stores. As much as we hate Walmart because they are also so rude where we live especially in Toledo, that we decided to shop with Kroger stores. They are a little higher but everything is fresh and they are continuously courteous. Never once has any employee at Krogers been rude to me or to my husband. And we found out we can get cheaper gasoline that makes up for the prices for the groceries. I'm fed up with Meijer and there's too many times they have been completely rude to share it, it would make a book. Thank you for allowing me to air my frustration with that nasty store. Just tonight in the Toledo, Ohio store on Alexis Rd the team leader she called herself was a witch. I'm so done with that store, they won't get any more of my money!

Should have treated*

I'll have to agree with stealth pilot's comment except that he probably meant "in the past." It's possible that some employees skirt policy to satisfy customers and take the easy way out rather than put up with a crabby customer. It just comes off to me as "this is how I want you to do your job, and if you don't bend to my will, I will give you hell for it."

I'm not saying the team leader should not have treated you the way she did, but it seems like you could have avoided the whole thing by just paying for gas with a check. Does the meijer store you had this issue with have a gas station? They take checks, just as I imagine any gas station would.

Also, it's MEIJER, not MEIJERS. Just one meijer.

All that you need to do is simply buy a lunch from their delli and sit and listen to the employees. They will tell on themselves and other employees as well...Go there and just listen, listen, listen~~~~~~~~~~~~

At the Meijer store at 1900 E. College Ave Normal, Illinois [protected] there is much more going on there than you would believe. The team lead Kerry is addictd to perscription medication, has fallen on her ATV at home and damaged her shoulder and is now suing Meijer for this injury that she lied and said that it came from a fall while on the job. She has sued Mcdonalds before that with a false claim that she became ill while she and her daughter ate there. She has and is still involved with having sex with the employees and Managers there (male & female) and whan she can no longer get those benefits then she finds ways to terminate the employee. She is very rude and treats the customes and employees with such disrespect that it is unbelievable, an when that isn't enough she calls her husband and has him come in to harrass the employees. I have seen most of the employees go to thier car and smoke weed during their breaks and come back to work glassy eyed and smelling like weed. There is now an issue with one of the cake decorators (Bobbi) who has had head lice and when this was found out the Manaagers didn't even tell her to go home and go to the doctor, but let her continue to work. The health department was called because of this and they said thet there was nothing that they could do a someone must have been using the same comb? More on this soap opera when the next chapter of " AS Meijer Turns" comes out! I am just a regular customer and if I can see these things then I know that management & Corporate can as well...

Wow, this website has it out for quotation marks, huh? Let me try this again.

First they ''bait'' you with a good deal/price, then they ''switch'' it on you when it arrives not as described, incomplete, etc. Meijer is really good at this, and their sales signs are often unclear, incomplete, or confusing. As an employee, it makes my job much more difficult and tiring because I am the one that gets [censor]ed to, and given the delightful task of handling customer complaints.

*Bait and switch, not switch and bait.

First they "bait" you with a good deal/price, then they "switch" it on you when it arrives not as described, incomplete, etc. Meijer is really good at this, and their sales signs are often unclear, incomplete, or confusing. As an employee, it makes my job much more difficult and tiring because I'M the one that gets [censor]ed to, and given the delightful task of handling customer complaints.

I totally hear you. Their free free antibiotic program takes 5 hours to 2 days to get filled. I have had to call and remind them that my kid baby/toddler has a severe fever and infection and needs the medicine yesterday.Found its better to pay full price at a real pharmacy. Also, they have been rude to us in the past too, especially when they have shorted us pills. Sometimes it has been half of our prescription, sometimes only 1/4. Either way, they need to get their act together. I called customer service at corporate and told them we were shorted pills again and they said someone would get back to us in 24 hours, its been 2 weeks.

As a customer, I am appalled at how Meijer-at-Cascade (aka store 50) manages to raise their prices to be equal to (or HIGHER) than the Cascade Twp FamilyFare or D&W. No such thing as marking down grocery items close to the expiration date, either.

Eh, the amount of pay is nothing to complain about compared to the much more austere of Meijer's grievances. It's a dime-a-dozen, low-skill retail job. The reason why it pays minimum wage is because most people could do this job with their eyes closed, hands behind their back.

The part of your complaint that I resonate the most with is the lack of respect afforded to Meijer employees. I've worked at two locations, and was probably spoiled by my experience as an employee of the first store - my managers respected and appreciated me, and consistently praised me for my hard work. Since starting at a new location two months ago, I'm working just as hard as I always have, and have yet to hear ONE SINGLE word of commendation or approval.

In fact, I've had several managers approach me with directions on how to do my job on several occasions, despite the fact that I've worked in my department for six years now (clothing, shoes, and baby center). "Now, you need to focus on overs and unders, fold the tables, and make sure the baseboards are clean!' NO [censor].

What really grates me is when I'm told "We've had complaints that conditioning isn't up to par, the work isn't being done!" Well, if you keep combining departments, scheduling fewer employees for each shift, and increasing the amount of work we're supposed to do... yeah. It's not going to all get done. Perhaps if employees quit being blamed for lousy conditioning, and they start considering the possibility that a) there's not enough coverage and b) we're expected to do more work than is feasibly possible during one shift, than they can start working to fix the problem instead of assigning blame.

So, yeah. Even the hardest-working, most helpful and upbeat Meijer employees are still completely disrespected on a daily basis. Lack of respect is definitely the worst aspect of working for this disgusting corporation.

Employees are people to treat them fairly.

Meijer Stores on 10301 Maysville Rd, Fort Wayne, IN 46835 Complaints. Stopped in on Monday August 20th, 2012. I hate going in there, when then they don't have what I need!
For example, always out of the chocolate Meijer brand 1 gallon ice cream. Also, always out of the Carmel Nut Danish Coffe Cake! I am tired of going in this store and these two items are never in stock! Next time I taking this complaint up to corapate level! Get with it Meiger!

This happened to mepersonally. I deposited $700.00 U.S. into a credit union account. The next day, I wrote a check for $67.85 at a Fort Wayne, Indiana Meijer's store. I receiived notice later from a collection agency that I had written a bad check. After some investigation, the credit union, Phillips in Ft. Wayne had delayed my deposit for 6 days. I took a witness with me and paid the balance ion cash at Meijer. Bear in mind, i obtained a receipt.

The next day the main office in Detroit Michigan again contacted a collection agent and said I didn't pay the balance. I took my witness back to Meijer and confronted the woman in customer service. I produced my receipt and she said she couldn't validate it because she could'nt produce her copy of it from the day before. I asked her to contact Detroit then and there and she refused. After offering to charge her for fraud and have her arrested she complied. I asked her to allow me to speak with Detroit on the phone and she started lying to me. I reached across that counter and ripped the phone out of her hand and told Detroit what was going to happen if they didn't reconcile with me. Federal charges for perpetration of bankling and records fraud can be pursued. Meijer is guilty of these offenses on a wide scale.

Detroit finally started to account for where my money had gone. Again, after I settled the issue, they tried to smear me. They did in fact take the original check and cashed it at Phillips credit union. They now had double billed me. I never did receive comp[ensation for the money.

Two years later they perpetrated the same scam with me again. I will not reimburse these dumb crooked ###. Fraud is fraud and fraud is commonly perpetrated by retailers all over the land. Meijers is one to perpetrate what's called cash register fraud too. Keep your receipts and see what you were actually charged as opposed to what was marked on the shelves or tyhe products. Too many banking institutions and retailers do what they can in collusion with each other to engineer bounced checks. They watch to see who maintains low account balances and they'll delay deposits or they'll pull another trick. At Phillips Credit Union in Ft. Wayne, they would hand out bogus deposit receipts explaining that their printers are down. The deposits would go out the back door in some air head's hands instead of going into the customer's accounts.

I'm not surprised because 15 women at Ft. Wayne's welfare office were arrested for fraud. They were in collusion with a local bank, it's female manager and some tellers working under her. They were forging the signatures of the mothers to whom those checks were designated. They would cash them then lie about the non-custodial fathers to say they wren't making the payments. The idiots had embezzled over a quarter of a million dollars. One woman at the welfare office alone had stolen over $97, 000.00 in that slime bag scheme. The bank manager was taking her cut and so were her tellers. I'm just the little rat who snitched.

This is a great example of how greedy and deceptive Meijer Stores operate. Knowing that they treat the "customers" in this regard, just imagine how those of us are treated
who "have" to work for them for our livelihood (due to scarce employment). They provide no discounts on food, pay minimum wages but expect top performance, we are told that it is stealing if a customer gives us their coupons that "they don't want", it is stealing if we pick up money that we find on the floor anywhere in the store and we have to turn it in so they can put it in THEIR cash office, no matter the amount! We are stealing if we don't present a receipt to management for drinking a beverage during our breaks/lunch. One employee was asked for his receipt and it had jammed in the Self-Scan machine so the Store Director was going to discipline the employee because Meijer's equipment didn't function properly! Fortunately, the employee told him to stuff it and quit his badly needed pay check. Yet we are told "You must smile and be friendly" under these kinds of conditions. Great place to work, huh?
Meijer's pricing integrity is lower than the Dead Sea and Rod Cline, who is the so called "Store Director" in Delaware, Ohio doesn't honor prices that are posted on shelf tags. Rather, he makes lame excuses to customers so he doesn't have to honor his listed
prices (one excuse I heard: we're in the middle of putting new product out so the prices haven't been corrected yet". Even though the prices were clearly posted). I've witnessed this first-hand! Fred Meijer would roll over in his grave if
he could see the moral decay of the "Rod Clines" and Karen Arehart's being reflected in his stores. I suppose Meijer may have had some integrity back in the day, but not in
"this day"!

All I can say is: "Customers take a stand together and speak your minds about your
experiences with this chain of stores which have "their own method of stealing"!

Justice will come!

rjwl123...Times have changed so dramaticly for employees, the term honest days work for honest days pay has pretty much been blown out the window, and replaced with, "I'm a single parent I need to be with my kids, but pay me anyway." or "My family comes first I need to be with them but pay me more so I can feed them."...the list of excuses is limitless. The 12 point system gives you 24 tardi's or 12 call offs (The store manager can make allowances, but not done easily). This system is in place to make things fair across the board, so a guy like me (single and older) doesn't get stuck doing more work because I can be responsible in my job, or some hard working college person doesn't get deflated trying to make it to work just to find some other person is CONSTANTLY late.

I guess the bottom line RJWL if you have trouble working for Meijer your going to have trouble working almost anywhere.

I want to thank those of you who do recognize that the Meijer management is lax in treating the employee with respect. If more people would stop shopping there or at the very least complain to the store director about the lack of respect given to employees and customers maybe things will change. I myself am tired of the drama and the lack of respect I get from management. THEY WANT MY RESPECT but I don't get it from them. I am not a teenager and I do my job, come when I am scheduled and I do what is asked of me. IF you want my respect then give me respect back. Until then you are out of luck! I am thankful I have a union to back me up when I have needed it. The pay is substandard and the point system they have in place is unethical. I understand you need to reprimand employees for excessive tardies, call offs or in general not doing their job. But, we are people who have families and emergencies happen, life happens and there is NO budging when it comes to getting points. They simply don't care about what happens Not a family atmosphere to work for. Stressful and negative atmosphere. I am sure that what is happening now is not what Fred Meijer had intended.

bairjohn...if you consider comprehensive training sitting at a computer taking hours and hours of online tests then yes they do. But, you need to be on the job to be really trained. No one can sit at a computer and learn what they need to know if they are never put into motion. They have no ethics anymore, NOR do they have family values. The employees are not treated like family and the attitude is if you don't like it here is the door. All I ask for is respect. Nothing more nothing less. And I don't even get that! I do believe that you are either management or corporate. Or if you are an employee you are one of the esteemed ones...lucky you!

Number one there is a spell check box at the bottom of the page. Number two Meijer has the most comprehensive training programs in retail, they continually maintain ethics, and operational training...sometimes to extreme. Number three Meijers will never loose 100's of thousands of dollars because they are the only MAJOR retailer that maintains high standards with good prices.

Now with this said, instead of thinking you can bankrupt Meijer by not shopping there (that will never happen they buy commodity), and by posting some cheesy comment why didn't you contact corporate? You might have helped that store, and that girl, and maybe got a few customer perks. MY issue with this is if your not part of the solution your just another loud mouth...try working at Walmart:)

P.S. I'm not management.

lol, At least there pay is good
O.o
lMAO

I stopped shopping at Meijer along time ago because of this behavior from management to their employees. I use to go into our local store on an average of 3-7 times per week NOT ANYMORE! I even reported the very mean and rude manager to her Store Director (KAREN G) But all I got in return was the visits there after were all teeth and fake smiles from (JENNIFER J) and the laugh ungodly. Such a fake person and if this is what Meijer wants running their store than I will go to Kroger or Walmart. To bad someday I have a feeling it will all backfire on her and that's really a shame because if they addressed the issues of this one paticular manager and nipped it in the bud we wouldn't have upset, crying, very low self esteemed cashiers and it would make for a better work place. How funny how 1 person can cost a major store hundreds of thousands of dollars.

First I'm a bit leary about your comment because there must be at least how many cell phones between the parking lot, and the service desk, especially at that time of day. So from my point of view if you were injured why you didn't get assistance in the lot from ANYONE.

Next to the person who took courses 20 times...don't call anyone dumb until you look in the mirror, and yes Meijer is watching the bottom line just like you should when you get any job.

All I can say is that "Ruth Wilson" must be brainwashed
or in management (same thing) for Meijer. All of the stores
have unskilled, untrained, desperate people working there, because there are no other jobs available! The training is a huge joke...you are expected to sit at a PC and guess at what the answers may be without being provided with any information beforehand. Many of us took PC training for "ONE" class over 20 times because it was a total guessing game and there was no way of knowing which questions you answered corectly or wrong. Insanity better describes the training that Meijer provides because that's what you have to be in order to work/stay there.
Meijer may succeed in brainwashing some of the dumber employees, but anyone who has worked for Meijer for any period of time knows that all of the stores operate the same way...without conern to employees or customers! Period! Meijer cares about Meijer's bottom line, nothing else. Just ask any of the employees who must suffer the oppression of working there!

please don't blame all Meijer employees for the ignorance of one store! If you would have come to the Holland Meijer Store you would have been helped into the store, put in a wheelchair and would have waited for the ambulance to come. We are all trained to help ANYONE that has a problem to...HELP THEM !
Ruth

I think that was a rude decion on thier behalf. you should consult an attorney for their neglect. email me at shieldsadvertising@yahoo.com and i can give you great information for an attorney working a case for me with meijer as we speak.
Adam

Many times, customers view retail employees as mindless robot magicians who's only purpose in existing is to a) do whatever they say as soon as they snap their fingers, and b) whip out their magic wand and produce whatever they want, the minute they ask for it.

Sometimes, unreasonable demands are accompanied by incredible rudeness. And quite often the rudest customers probably have NO IDEA exactly how disgusting they're being, because they don't view the employees they seek help from as actual people, just retail drones with no feelings.

YOU were probably being the rude one, starting the conversation with "YOU HAVEN'T HAD THIS ITEM ALL WEEK AND I KNOW YOU HAVE MORE IN THE BACK!" I'm always irritated and offended when a customer demands that I check in the back for something that's on sale, even after I tell them we're out of the item. Side-eyeing me as if I'm lying... please. If it's on sale, trust me, if we have it 9 times out of 10 it'll be on the shelf.

If it's not on the shelf, chances are WE'RE OUT. Request a raincheck, or go buy it somewhere else - don't repeatedly harass an employee to pull it out her [censor] for you, and then get pissed when they cop an attitude back to you. What do you expect, someone who's being treated like [censor] to smile and take it? There's no excuse to treat an employee like that.

your stupid
First of all they would know if they had it in the back because they stocked it earlier that day and not always do we have time for stupid [censor] customers asking for stuff we don't have and incising we go look trust me WE DON'T HAVE THE [censor]ING PRODUCT if its not on the floor!
STUPID CUSTOMERS

THANKS

How was this racial? It sounds rude, but nothing you say points towards any racial bias.
Is it because she was a different race than you and you didn't get what you wanted so you scream racism?
Have you ever heard the story of the boy who cried wolf?

Susan Shoemaker is an awful person. I use to work with her at the Urbana location. She has had numerous complaints to corporate about her from employees and customers and yet she is STILL there. She is a hateful, racist, rude person. If I was over her I'd fire her ###. And if you may think she was just having a bad day then guess again. Everyday in her life is a bad day caused by the poor attitude she has. I think it says a lot about the company for keeping such people on their team. It's just sad really.

Haha, so ONE employee out of thousands is representative of the entire company as a whole? You are ridiculous. Perhaps her superiors weren't aware of her behavior. Maybe they were, but didn't feel like making an issue out of it. Perhaps she was a superior, hard-working manager but was having a terrible day.

Either way, ONE person does NOT reflect the entire values or practices of an entire establishment as a whole. This is a great example of a highly illogical thought-process. Rational thinking isn't that difficult, folks - but perhaps being lazy is easier.

Meijer.com has a button in home page that says to sign up for a meijer.com account and get 1/2 off standard shipping. So you go through all the steps and then get the email with promo code, only to find out that you need to spend $75 or more. So I called them and the sales rep. told me to go through with order, call back with order # and they will submit as a customer claim. Called back, and they refused to help. All I want is for them to not mislead people, and second sales rep. refused to see problem with not saying upfront that there is a minimum purchase amount and that she could not help me because I did not have the name of first sales rep.

After doing extensive research on Razor Electric scooters, I decided to purchase the scooters at Meijer.com because of a promotion on their website giving a $20 Meijer gift card with a $150 or more purchase. I placed the order using the appropriate promotion code. Having never purchased from Meijer.com I was unfamilar with the process for ensuring the promotion code was accepted (although my order verification indicated it was). A few days later, my order arrived without the gift card. I promptly called Meijer.com customer service. The customer service rep did some research and told me that promotion code had expired the day before I placed the order and even though the website had not been updated, they couldn't and wouldn't honor the promotion code. I asked to speak with a manager and was told that no one was available. I was told a manager would call me (still waiting for the call and it has been several days). I also lodged a complaint on their website. I received a reply which indicated that the fault was mine in not ensuring the promotion code was accepted. Their website posted incorrect information and I placed the order in good faith. Meijer has refused to accept any responsibility for this.

I will NEVER shop on meijer.com again. As a frequent internet shopper, I have never experienced a problem before.

Hey "Jurke" - I work at Meijer. Rest assured that we were not trying to mislead you in anyway. Thanks to your comment here, we have revised the advertisement to reflect the $75 dollar threshold. In addition, I would love to connect with you offline and help get your individual issue resolved. Please email details to me at socialsupport@meijer.com. Thanks, and sorry for all the confusion! ^JG

WILLIAM, YOUR ALL-CAPS TEXT IS RAPING THE PUBLIC MORE THAN SMALL PRICE INCREASES.

I DROVE ALL THE WAY FROM BEECHER AND DO A LOT OF SHOPPING AT MEIJER. I FOUND MY TONIC WATER WENT FROM .85 TO .98
THIS IS A 14 % RISE . (THIS IS RAPING THE PUBLIC)
NEEDLESS TO SAY I WILL NOT SHOP AT MEIJER ANY MORE.

You had to peel off the $29.99 sticker to find one that said $17.99. Either the price changed, and the item was relabeled, or it was mismarked at first and then corrected.

Also, some of the items Meijer sells comes from a warehouse that distributes the same exact item in question to other retail stores. Perhaps the manufacturer set a price of $17.99, and this price was printed into the cardboard packaging of the item. Meijer chooses to charge more for the item, hence the need for a white sticker displaying a different (and higher) price than what was originally printed on the item's packaging. That's their right to do so, and certainly not something for you to use as "evidence" of some big Meijer scam.

Welcome to retail, dude.

You're the type of customer I laugh at behind their backs - always thinking the store is trying to pull one over on you, instead of rationally assessing the possibilities as I did above. Good grief.

You said that the ORGINIAL price was 29.99 ok so the sticker had 15.00 THAT IS HALF OFF! The other one was 10.00 OK there is a sticker for 5.00 THAT TOO IS HALF OFF! key word here is ORGINIAL PRICE- THAT IS THE ORGINIAL PRICE not the price that they slapped on there before and had slapped on another. IDIOT!

why dont you guys work in retail for once and stop complaining about everything you freaking cheapskates.

I recently purchased Meijer Plastic Wrap. Do not buy it. It is the most aggravating product to use. It does not tear off the roll properly and you end up tearing it, which by then you cannot use because it is stuck to itself and would not cover anything. Sorry to say, I will never buy this product again even in a pinch. Although I do like most of Meijer's products, this one is a loser.

Azaleya is actually wrong on this one--the money you prepay is an authorization. When you hang up the handle, what you e.nd up pumping should be the final charge. Kind of like when you run a credit card at a restaurant, the tip is added to the final charge.

If anything, I would say this is a bank issue.

You really shouldn't prepay for gas with a credit card and expect them to refund the money back to you... most places warn you beforehand that they can't do it, and only prepay for what you will actually use.

If Meijer did anything wrong, it's that they told you that they would be able to refund it back to your card. Next time, prepay for only $10 on your card, or pay with cash. Chalk it up to a lesson learned.

How are you calling bumpy people you probley came in high on drugs. And got realty prornoded. Now go back home like a little good boy or girl and crawl back to the hole where you came from.

" When they do inventory and realize their product shortage it's because they follow around the wrong people."

Yeah they will be really short during inventory because ONE person stopped shopping there. Only a child would believe that. Just like only a child would believe that anyone that defends a company works for them, even if the OP is wrong and they use logic to defend it.

I agree loss prevention employees are very harassing especially the Meijer in Aurora, Illinois.

Meijer Store 6309 Lima Rd, Fort Wayne, IN([protected] Every Monday morning we go shopping at Meijer. The last two weeks. Always out of the Caramel Apple Danish Coffee cake. Every time we ask somebody in the bakery department . They are rude! We never get any help! This morning they were completely out of the glazed donuts. Even the bananas always are picked over. Never any green ones. Everything always looked picked over from the weekend.

This is so so true about rude and playing dumb sales clerks on helping customers find items. This occurs alot at store #114 N. Hamilton Road New Albany, Ohio. This is done by mostly the older ladies whom work in the clothing an house wear department. The comment customers get when in need of help are such: I don;t know where they are or their are so many of them I don;t know how to help you. I don't know anything DUH DUH DUH. They are so playen dumb cause they are to lazy to help the customer . Let alone meijers can't keep there good workers whom try there hardest to make the store look clean. Now they hire lazy people who let their departments get all thrashed. N. Hamilton Rd Store 114 is the most thrashyis store I have ever seen in my life., and I have been to lot of other meijers and this seems to the the messyis. Lots getting stolden while loss prevention spend most her time outdoors smoking her cigarette and talking on the cell phone at least five hours out of eight. Yeah Lp is walked off the job while on clock like I said to smoke drink and talk and enjoy the outdoors on company time..

My complaints agaisn't meijer stores. Following products:

1) Hawain Red Juice
2) Coffe Cake
3) Chocolate Ice Cream 1 Gallon always seems to be out.

Other complaints on holiday weekends meijers does NOT do a good job on keeping items in stock. I can not imagine how much money is lost when those products are not available!

Another complaint. Rude sales clerks at the hot foods section. Want to order mashed potatoes
and gravey. Lady at the counter. Who has and attitude problem!

Store Location:

10301 Maysville Rd, Fort Wayne IN [protected]