Melaleuca review: scam and watch your bank account 42

I am counfused, why didn't you simply send in a cancelation letter to Melaleuca before the 25th of the month and cancel the account. make sure to do it, and you should have NO more incidents... It really is very simply... Here is the fax [protected]

This sad situation has nothing to do with Melaleuca and has EVERYTHING to do with the dishonest person who signed you up. Signing up to be a committed customer every month IS what you sign up to do. You agree to stop shopping at Wal Mart (or wherever) and redirect that same money to Melaleuca every month. This should have been clearly explained to you and obviously it wasn't.

I'm sorry some dishonest person mislead you but once you were in a contract with Melaleuca, they were legally bound to deliver the products to you so they had to send them and keep sending them until you canceled your account via fax or mail.

They do let you cancel at any time for any reason but it has to be done in writing as it is a legal agreement obligating them to provide products and obligating you to pay for them.

If you have any other questions, email me at markloribusiness @ gmail.com

Mark

I was introduced to Melaleuca and thought it would be wonderful. I was totally unable to paid the 60 charge each month. It was quite simple to quit. If you read the back it doesn't even list the what is truly in there products, just general. This what I found disturbing. No Melaleuca for me. Also, I don't like high pressure salemenship and this what it takes for this company!

So here you are telling someone that they can spend 50-60 bucks a month- and not spending any new money- except Tax and shippin added to that 50 or 60 dollars.

Where are the examples of product combinations you can get for 50.49 (or less!) that you claim exist and still use the 35 points required by Melaleuca membership?

Amaze us with your knowledge of the value of Melaleuca and show us what our 50-60 dollars can buy. Since you sell the products who better than to help us figure this all out.?

//Since you sell the products who better than to help us figure this all out.?//

I do not sell anything, I simply refer people to the company and they get what they want. For you to include the word "us" in here is a very cute trick that I will not fall for. There is no "us", its only you. You and you alone are the one who needs to "figure all this out".

I share many 35 point order options with our new customers because we actually follow up and train new people. I'm not about to be baited by a disgruntled person with a personal agenda of destruction against a good company.

No I don't need to figure anything out- look on akll of these posts - people are not saying they spent 50 bucks on Melaleuca-they are coming up with figures higher than that. Google it and you come up with 60-80$ at the very least.

Oh yeah- the Marketing tactic- "referring" people so you can gain money from their purchases from Melaleuca. Sorry, I forget- you "refer" and not "sell".

Well I am not the only person ever going to read this- obviously your posts as MARK777 from a few years ago are on here.

I personally would find your "evangelizing" more convincing if you can prove what you are stating all over this website. That a person can have a backup order of 50.49 or less and satisfy the 35 poinit requirement.

Attack me personally for my faith now... very nice.. just reveals more of why you are really here to everyone else...

and again, anyone who truly wants to know the price of a back up order at 35 points can call Melaleuca and ask them directly and see if it is or is not $50.49.

Saying that someone is 'evangelizing" has nothing to do with their faith. I don't care what faith you are. Evangelizing is singing the praises and spreading the word of something. It does not souly relate to religion. Look it up. Look up digital evangelist.

Oh - you made the claim that YOU could provide products that fufill the 35 points and are 50.49 or less. I am not calling Melaleuca. You made the claim- stand behind it.

No, I refuse to answer a Melaleuca related question for you because I will not be baited. I do not have to prove the grass is green, I dont have to prove the sky is blue and I dont have to prove anything that is very common knowledge to anyone who cares to do even basic research. You said you were a customer yet you dont know how much a back up orde ris... that shows me and any reasonable person you were most likely never a customer and instead are an MLM junkie and Melaleuca hater.

The only claim I will back up is that you have proven to everyone why you are really here and it is certainly to not give an honest complaint about anything. Your true agenda is widely exposed and for that I am grateful!

So every "backup order" is 50.49 ? I am just asking you to explain that. You keep saying that 35 points of products in a "backup order" are also 50.49 in real dollars.

That's funny I thought customers always chose the products they use as a backup order. So 35 Melaleuca points is always equal to 50.49 worth of merchandise if I understand you correctly.

You always omit the tax ans shipping on this figure too- don't forget that!

//I am just asking you to explain that.//

No, you are not.

You are trying to bait me so you can attack afresh and spin it into what it is not and again. You have no honest desire to learn. your goal is to sow confusion, so go back on the attack again and sing another round of how evil I am for having faith and how evil Melaleuca is.

Here are some samples of products and their points value- these were products that the reps were raving about. When you purchase a Melalueca membership you commit to buying at least 35 points of these products every month.
As you can see- these products and point system are not clear. You can buy a products that =3 points and spend 3.99, 4.69 or 5.69. This is all preffered member priicing- since you pay the membership these products are the "discounted" price you get as part of your "perks" .

You can buy a product that is 3.79 and thats 2 points- only a 20 cent difference in that instance betweenthe 2 and 3 point products. And note toto that sometimes you want to buy the pump or spray bottle to USE the product, that costs extra- 0 points.

Maybe Mark can give us the product combination from this company that would equal 35 points and cost 50.49.
The system of points isn't a clear one.
Oh yeah I bought some of these products below- I liked some of them- the pricing structure was another turn off.

MelaSoft® Liquid Fabric Softener—48-load Spring Breeze (Pump sold separately) 5.69 -3 points
MelaPower® 6x HE Detergent—96-load, Scent Free (Pump sold separately)$15.99 -10 points
Tough & Tender® All-Purpose Cleaner—Pantry 2-pack
10.49 - 5 points
Tough & Tender® Wipes Size: 30 wipes 3.49 - 2 points
MelaMagic® Heavy-Duty Cleaner—16 fl. oz. 5.69 3 points
Bath Bars—Pantry 3-Pack 11.34- 8 points
The Gold Bar® Citrus Scent 3.99 - 3 points
Renew™ Intensive Skin Therapy—Pantry 2-pack
$16.98 -12 points
Body Satin™ Antiperspirant & Deodorant
$ 4.57 3 points
Whitening Tooth Polish—Cool Mint with Fluoride
$3.89 2 points
Sol-U-Mel® 3-in-1 Cleaner—16 fl.oz., Original Scent
16 points -$19.99
Sol-U-Mel® Mixing Spray Bottle 1.49 0 points

In YOUR PERSONAL OPINION, Melaleuca is evil and so am I. We all fully understand that is your opinion. I have a different opinion of course so lets let people decide for themselves.

They should use things like company track record, policies, and detailed information from credible non bias sources. They should have plenty of access to marketing executives that know and understand Melaleuca first hand and they should be able to try the products themselves risk free for 60 days with an empty bottle money back guarantee. They should be able to cancel if they want to in accordance with company policy.. MOST people reading this would find that reasonable and fair and you know that... thats why you try to word things in such a way to mislead people into thinking that doesn't happen ... HOWEVER... in the real world where Melaleuca has already done over 900 million this year alone and over half a million people all shop, love and enjoy Melaleuca products for themselves, outside of your attempts to smear and discredit, real people buy and enjoy real products because they really want to and it really is as simple as that.

Now you are posting examples of products and pricing completely out of context with the sole purpose of getting the reader to believe Melaleuca is too expensive. This is more of your scare tactic.

Our Gold Bar for example is $3.95 and last 13 times longer than a $1 bar of Dial soap. 13 times longer so you would have to spend $$13 on Dial or just $3.95 with Melaleuca. Our laundry detergent is six times concentrated so you only use a half ounce per load, making it cheaper to use than even the $1 store brands. You of course know it is cheaper and leave out those details on purpose to confuse people which is why what you are doing here is shameful in MY opinion. :D

...and I will not share on here what totals 35 points for $50.49 because you are not asking for a valid reason, its just more baiting and posturing.

Honest customers who enroll with us are privy to that and loads of other information as we HELP people by sharing information with those who want to be helped... not with those whose ultimate goal is to undermine and destroy.

The fact that you still refuse to admit that the 35 point back up order is $50.49 says all that needs to be said about your knowledge of Melaleuca. While outside of this forum you may be a wonderful person, someone would have to be a fool to believe what you say about Melaleuca here when even your most basic claims are completely wrong.

"Now you are posting examples of products and pricing completely out of context with the sole purpose of getting the reader to believe Melaleuca is too expensive. This is more of your scare tactic"

How is it out of context? The products are DIRECTLY from the Melalueca website- A random sampling that shows a person a price and point system that doesn't make sense. I have bought some of them myself- Do you want a photo of them in my home?- I still have some- because I bought stuff I didn't use to fufill the 35 points a month requirement.

If you compare any of the prices and look at the points assigned to that product - it doesn't really make sense. How can a 3 point item cost anywhere between 3.99- 5.79? A person is required by their contract to spend 35 points a month.

I love the hyperbolic statements comparing the soap to
Dial- What family spends 3.99 on a single bar of soap? I don't care how much longer it lasts in your talking points. Does that mean a bar that last 3 days in my house would last 39 days if it were the the Melalueca Gold Bar? Really? I buy detergent in a concentrated form too- Method- its wonderful- no harmful ingredients, no caps to purchase separately! from Target. No points involved.

How do you arrive at 50.49 being a 35 point order? I could spend the whole day trying to figure that amount out. I would also bet that this product combination isn't stuff I would even want in my home. The products above ARE products I was shown - The lotion is supposedly one of the best selling products.

If you look at any of these products you can see the range in price and variation of points makes it hard for a consumer to figure out how to spend 35 points and also be aware of the MONEY they are spending. I don't have 35 points in my bank account- its MONEY. I am paid MONEY.. not 22 points an hour.

Its out of context because you are trying to make Melaleuca fit in a flawed business model that screws the little guy like most retailers use. Melaleuca;s business model is completely different. When a person is shown a proper presentation, there is absolutely no confusion at all. Again, over half a million people every month get it just fine.

If YOU PERSONALLY are confused then just say that directly and stop trying to spin it that the average person couldn't possible understand it. Just say "I personally don't understand" and I'd be happy to call the company and have find someone in your local area to sit you down and give you a real presentation that way that it is supposed to be done so you can then understand like the millions of others do.

Melaleuca is very simple, but there are hundreds of products, patents, scientific studies and breakthrus surrounding the products too. The products are the core of the business as well and to understand that wonderful relationship, one person sits down with another person and simply explains it. This is called "a presentation" and it is part of the business model.

If you indeed had a bogus presentation by someone who did not explain it well, that happens from time to time but as has been said a number of times now, that is not Melaleuca's fault, that goes back to the person who did the presentation.

There is NOTHING on earth exactly like Melaleuca. no one has better products from a scientific standpoint and no one has the business model either. MLM people hate that and thats why they try to label us MLM but we are not. Retailers try to give false comparisons like you did above but we do not participate in that business model either.

If you don't understand Melaleuca, then for heaven's sakes, get a real person who knows how to do a presentation and sit down with them so you can understand it. Instead of accusing everyone you see in it as snake oil salesmen, start to see that people are honestly trying to help you understand it.

Of course, that all assumes you truly do want to understand it and by your incredible accusations thus far, that sure doesn't appear to be the case.

Wow I could just invest in Melalueca soap alone - 12 bars for 48.66! (plus tax and shipping and that I have paid for a membership ) and they would last me just as long as 156 bars of DIAL-according to the talking points above- oh no- you've sold me- I'm a convert! *note sarcasm*

Thats quite a claim that 13 bars of dial would last the same amount of time as 1 bar of Melalueca Gold Soap.
Funny The pdf. file of Melalueca Bath Soaps Information - I don't see that claim that it lasts 13 times as long as a dollar bar of Dial. I also don't see it on the web page of the bath bars either. Do you have a reference to direct us to that backs this information up?

That would be a major selling point! - you should telll Melalueca!

To see this pdf. you have to copy and paste this url into your browser:

http://businesscenter.melaleuca.com/ps/index.cfm?f=ps.productDetail&pid=128&pType=1&sCatId=12

Update: this just in- Mark- maybe you aren't the best evangelist for the Melalueca products if you are telling people that something lasts 13 x longer than another product they use in their home when the website from Melalueca never even makes that claim.

This is from their website:
Melaleuca Bath Bars: Three Times the Luxury
Most grocery-store soaps contain air bubbles that cost you money when they disappear down the drain. Not Melaleuca Bath Bars. They are French-milled to eliminate air bubbles so they last longer—in fact, three times longer.

Maybe they should look at you presenting information to potential Customers ? Isn't there talking points on choosing the people you refer Melalueca to wisely? It seems like you can't even gets your facts straight.

Its also not the best comparison to make- saying that a contract with Melalueca is like signing a car loan either.

I will not be directly answering your Melaleuca related questions because you are not asking me to get the information, you are asking to set up attacks and slime myself and the company thru careful and crafty manipulation based questions as you have proven again and again.

I plainly offered to find a person in your area to answer all of your questions and you of course turned that down because your goal is not to better understand, your goal is to carefully spread lies posing as an innocent bystander.

You have been caught and exposed so as I said earlier, you may be a very nice person outside of this web site but in these Melaleuca threads you have proven to everyone your information about Melaleuca is always partial, slanted and at times out and out lies.

Anyone that gives you any credibility at all, even when you quote from Melaleuca documentation is foolish because you never share the entire picture, its always twisted.

No - I am not a MLM person Mark- but you are or closer to one than I will ever be . Unlike you - I have a concious. I would never direct or refer people to a buisiness that by doing so locks them into a contract to buy things, and makes me money. That's not the relationship I want to have with people. I don't want to ever have to be so desperate that I spend the day combing through lists of people to call- to refer- in hopes that I make money.

You should share your findings about the bar of soap to Melalueca - maybe they will hire you in their advertising department.

//That's not the relationship I want to have with people//

You and most others are already in those relationships with tens of thousands bankers, loan officers, and retailers. All of these people work on referrals from others and then work with contracts to provide things to the end customer. Once again, you ignore the obvious and try to personally attack me. Big Shock! :O

We here can not believe you for a moment that you are not an MLM person. In fact a few threads back you said you didn't even know what an MLM person is, now you claim you aren't one. Which one of you do we believe?

I will not be directly answering your Melaleuca related questions because you are not asking me to get the information, you are asking to set up attacks and slime myself and the company thru careful and crafty manipulation based questions as you have proven again and again.

I plainly offered to find a person in your area to answer all of your questions and you of course turned that down because your goal is not to better understand, your goal is to carefully spread lies posing as an innocent bystander.

You have been caught and exposed so as I said earlier, you may be a very nice person outside of this web site but in these Melaleuca threads you have proven to everyone your information about Melaleuca is always partial, slanted and at times out and out lies.

Anyone that gives you any credibility at all, even when you quote from Melaleuca documentation is foolish because you never share the entire picture, its always twisted.

"We here can not believe you for a moment that you are not an MLM person. In fact a few threads back you said you didn't even know what an MLM person is, now you claim you aren't one. Which one of you do we believe?"

Actually - I looked it up- thats how I found out Mark, unlike you who equates someone calling you an evangelist as "'attacking your religion" You know what I found looking MLM up- Melalueca.. mentioned as one everywhere! You are closer to being a MLM than I will ever be.

I have been exposed doing what exactly?

I am not making product claims I cannot back up. At least Melalueca doesn't use exaggeration the way I have seen you use it.. there's a big difference between something lasting 3 times longer or 13 times longer. Theres a big difference between saying something costs 'x" and not adding sales tax and shipping..
You are a carnival barker, a snake oil sales man your information is on a script that you use over and over.

lol... perfectly executed manipulation 101... "when you are caught and have no facts, just resort to personal attacks".

I'm sure you can do better than "carnival barker" and "snake oil sales man " Why not attack my family or drop a few f bombs to really prove your point... whatever you do, avoid the truth about Melaleuca at all costs because that would reveal you signed a contract with them without reading it and then came on here to attack what you never have understood in the first place...

Yeah, stick to taking pictures and attacking me... it will make you feel better.

Hey- I have to go now- Maybe I can "direct" my money at buying dinner?

Manipulation 101- not familiar with that?- is that a class you take to urge people to buy a 29.95 membership box that has some glossy Melalueca catalogs in it? That's pretty direct.

I would not attack your family- I am glad you leave them out of your sales promotions on here-and online although I am suprised. If you have children it might make some nice compelling imagery that you could use to refer your customers with.

I take pictures? - I didn't know.. I do know stock photos and cheesy marketing information when I see it. I could give you loads of advice on that website of yours.

//Manipulation 101- not familiar with that//

Its done on this site when you ignore the actual facts of a situation and instead use a small piece of factual information and mix it with your opinion and try to pass that off as fact. In reality its an attempt at manipulation, thus manipulation 101.

You keep going away from facts about Melaleuca and instead attack me personally, attack my faith, attack my website, ... anything you can do to avoid straight facts about Melaleuca because after all, when the average person sees the true facts about the company, it's products and it's business opportunity, they love it and come right on in.

You are bitter against Melaleuca so your goal is to redirect and tie pieces of truth to your own embittered opinions to try and give people a wrong impression. It's the internet so of course no one is going to stop you from playing that game... but no one stops me from calling you out on it either. :D

People that read these boards all the time already have their minds made up about things... but there are people who truly search for honest factual details about Melaleuca and those people deserve to not be manipulated with wildly unsupported opinions being presented as if they were fact.

Tell people all day long that you dont like Melaleuca and that is completely fine... but when you start to demonize them when in reality, you freely admitted that you signed up not understanding what you were signing so the real bottom line issue is with you entering into a contract and then not keeping your end of it. You can try to demonize me or Melaleuca all day long but at the end of the day, the facts are clear and your opinions are just that, your opinions. I'll stand by science and facts over opinions any day.

I received a phone call from a Melaleuca rep the other night. He was very polite and I enjoyed the video and what they had to say about the actual products. I could care less about watching other peoples success stories, but hey- it works. I was sad to hear that I could not have access to these wonderful organic products without paying a one time entrance fee and an obligation to spend a certain amount for points per month. I totally understand that it would replace some shopping expense at your normal stores, but that is still a little hard to commit to. With the way the economy is, people(like me) will use the "process of elimination" to get their normal bills paid. And that means not buying a jug of laundry detergent, other cleaning supplies and instead will go to a Dollar Store or ask a friend to help them out. I will admit, paper towels are a luxury in my home and you will rarely find them. My point is, this company would be great FOR ME if there wasn't such a bang down with your wallet. So I found another company that lets me enjoy natural products and it doesn't cost anything to join and you have NO payout obligations except the product you ordered and obviously shipping. Don't get me wrong, Melaleuca has many great products and proves it is doing well since it has been around for 25 plus years, but I am so tired of being bound to agreements and appall the idea of having to cancel a membership through fax and whatever else. With the new company I found, if you don't want to be a member, just stop buying things, no charges of any kind apply, you are bound by NOTHING, you are free. Have a great day!
Sonya T
spierchorowicz1@yahoo.com

In order for Melaleuca to have sent you these products, you had to of signed an agreement somehow. Either through email or through fax. If you didn't want the products, you should have called and cancelled or sent a letter. This happened because you thought that if you ignored it, it would go away. This isn't Melaleuca's fault at all.

Um responding to the comment above. You cannot CALL and cancel the melaeuca membership. You can call and get rhe address where they insist you send a letter to cancel. Then you can hope that they " receive" the letter. Don't assume they did- see other complaints.
Since people who refer this stuff monitor this board they should get the facts about the membership totally correct! It us NOT a matter of simply making a call.

I agree that kking mis-spoke (or mistyped).

Melaleuca is an entirely different business model from start to finish. You can walk into your neighborhood Wal Mart for example and buy what you want but you can't do that with Melaleuca and that is on purpose. You have to have a referral to shop with Melaleuca and you have to enter into a Customer Agreement. That agreement is a legal contract that includes a commitment to spend a certain amount each month.

You cannot just call them up and order cold without having a referral and having your own account so of course you cannot just call them up and cancel either. You have entered into a Customer Agreement with them. That agreement is a legal contract for them to provide you a minimum amount of products each month. When you agree to that, Melaleuca assumes you are not lying to them and you truly want them to do that for you so if you do not place an order, they honor the legal agreement that you entered into and they ship you out your back up order that you agreed to when you opened your account.

Now, as has been said on here many times, if the person who shows you Melaleuca doesn't clearly show you the products and explain it all right, you can walk away (wrongly) believing that their business model is like other stores when it's not.

As of the date of this post, the official policy from the company to cancel is to simply download the cancellation form from the web site and fax it in. If you want to be more formal, you can mail it in.

What sometimes happens is people scratch out a note saying "cancel my account" but they don't say who they are or include any other identifying information so the company doesn't know who to cancel in those cases. The new form online solves that and a quick fax into the company gives them something in writing and lets you cancel yoru contract easily.

The overall "tone" in some of these posts is that Melaleuca tries to trick people or wont let them cancel and in every situation that I personally have ever read or heard of, when you get past the name calling and get to the actual facts, the company has moved with integrity and the person complaining didn't follow the company policy.

I understand that melaleuca is a shop by invite. But it does sound awful to be obligated to purchase a min amount every month. It isn't just a fixed rate, but also it goes by volume(or points) of the products. The canceling process still sounds like too much to handle. Now a days, we can just hit a button to cancel, get with the program, I say.

There are other GREAT companies that are shop by invite that don't shackle you to them. I found one that works for my tight budget with no strings attached. And I can still get access to super swell natural products.

Unless you are doing great in this economy, you probably wont be able to commit to the expectation Melaleuca has. Some people, like me, do not have much experience in business talk. We don't realize that we are walking right down the road the sponsers want. They are all to persuasive and bang into your head that you need these products. Thankfully my bank account was too low to afford what they were asking to start up, I declined but am still very interested in their products.

I just called the customer service # and you don't HAVE to buy a certain amount of products every month. You can be a direct customer, instead of a preferred customer, and buy what you want, when you want.

I understand that doing that eliminates the discount, but if the products are as good as they say they are, and they must be because of the money back guarantee, then perhaps it's worth it.

Also, in my humble opinion, having to fax in a cancellation isn't that big of a deal, but you would think that in this day and age you could just hit a cancel button.

I like the fact that their manufacturing plants are in America, too.

I'm going to try the vitamins, and a couple of other things. If I'm unsatisfied, I'll just cancel.

Thanks for the entertaining banter.

I am curious to know the number you called to learn that you can be a direct customer with no strings attached? I was told by the man trying to have me buy my way into this that you could ONLY shop by invite AND must have that obligation to buy every month. If you become a direct customer, it sounds like you still have an obligation to purchase off of them, to be exact why would you need to cancel? I'll bet they'll still charge you if you don't cancel no matter what kind of customer or rep you become. It still sounds fishy to me, considering you could join tampogo.com and get the same advantages without being obligated to pay a darn thing! AND you don't have to put a big lump sum down or anything, why would anyone want to be pinned to a company that WILL damper your bank account? Don't you people have enough bills? I'll tell ya, I've got three little girls and I have enough bills rolling in and do not want to worry about making a monthly payment to a company like Melaleuca.

Hi tedesco,

Ive read your last couple posts and you don't sound like you are interested in doing much of anything but slamming Melaleuca. You use terms like people being "shackled" and it sounds "fishy"... then you say they "WILL damper your bank account". Its all just clear misrepresentations from you trying to paint a picture that is not true.

Melaleuca only offers its products to those who truly want them. The constant "spin" is that because there is a monthly minimum that somehow Melaleuca is taking advantage of people and that is absolutely false. You WILLFULLY AGREE to be a committed monthly customer when you sign up to become a Preferred Customer. That is not hidden in any way. In fact, if I personally sat across the table and enrolled you, you would hear me talk about your minimum monthly commitment of 35 points about a dozen times. Then when you call in to set up your account, the rep on the phone goes over it all again with you just to be sure you understand what you are doing and agreeing to.

People compare Melaleuca to other companies or businesses and that is where they make the big mistake. There is NOTHING like Melaleuca. It's the only company in the world that has Consumer Direct Marketing and that model stands alone as being different than anything else out there. MLM and pyramid companies like to lump Melaleuca in with themselves but don't be fooled, the business model is absolutely unique and this is one of the big reasons a person needs to see an actual presentation so they can make up their own minds free of the online dogma that sites like this create.

It is not a new bill that you pick up, everyone that has their own place is already buying the same type of products somewhere for themselves and their family. if after seeing and understanding how Melaleuca works, if you dont feel it is for you, say no and move on... but there's nothing served by endless posts with false and misleading accusations.

Anyone truly curious about prices should just go to the company web site and see for themselves...

http://www.melaleuca.com/ProductStore/Content.aspx?Page=Compare

Of course, this still wont appease some on here who have no other purpose but to slime the company anyway they can, but to the honest bystander, at least they get the straight story.

I am astounded that people would choose to be this blinded... they want to beleive that the company is bad so they refuse to learn more about it incase they are proven wrong. If you honestly had questions about the product points or back up orders you can call the company or see a full presentation, none of this is classified information. We have a website you can look at, we have a product information line you can call, we have hundreds of thousands of reps you could talk to. If its not for you that is fine, but that doesnt mean it is a bad company. As far as not being able to afford the products, I live on a very SMALL salary but I feel that it is worth it to have safer healthier products and vitamins that work in my home. I also refer people part time and that monthly residual income pays for my order and helps me pay off my debt and afford family vacations that I otherwise would not get, and I have received a check EVERY month since I joined three years ago.
This company has changed my life so much for the better, I can not imagine ever using anything else in my home.

I just needed to note that the personal health benefits for my family have been phenomenal with Melaleuca. I have been to Melaleuca's Idaho Falls manufacturing plant personally. They bend over backwards for the customers I have referred. The agreement is very well presented and if you enroll they ask if you understand the backup order part of your membership, if not they will explain it. Melaleuca has customer service to answer any and all questions and is more than willing to help you understand the consumer direct marketing of their exclusive wholesale catalog company value. (There are many catalog companies out there and they will all charge you shipping on what you order, very minimal at Melaleuca.) Melaleuca.com is a website with all of their information on it, FAQ's and many incredible business awards for being a quality company. Everyone is entitled to shop WHEREVER they want and some of us choose to buy from a U.S. Manufacturer of safer and more natural products for the benefit of our home. Please study every company before you sign up for anything. Some of us even make good money sharing such a great value with others. Always thankful for such good discussions that people need to see and get all their questions answered so they can make an informed decision for themselves! http://www.frugalmomtipspot.blogspot.com

I am a newer preferred customer of Melaleuca. First off, I apologize for the unprofessional and misleading attitude of the representative that you dealt with. Since day one, I have been honestly informed up front about the company and what membership entails. It does not sound like you had a person of integrity or intelligence dealing with you. Aside from your negative experience, Melaleuca is a wonderful company that is focused on the success, health and well-being of it's customers. That person should have explained that preferred membership does require you to purchase 35 product points each month to maintain the status. Anyway, that person is not a viable representation, and I whole-heartedly disagree with your negative comments about the company. One rotten egg shouldn't spoil the entire carton. Again, I'm sorry for your troubles, and wish they hadn't happened because you are really missing out on something spectacular!